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Airtel Complaints & Reviews

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Updated: Apr 4, 2026
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S
Shubham4411
from Nagpur, Maharashtra
Sep 10, 2019
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I did the recharge for 299 through airtel app but i didn't receive my prime subscription and airtel tv premium features.
Recharge made on 10 september, 2019
I want the refund as their representatives are saying you have made the payment through 3rd party app what?? Where are those t& c #. I need my refund.
Even the airtel tv app is not working on airtel network. Pathetic services.
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    S
    Swapana ghosh
    from Mumbai, Maharashtra
    Sep 10, 2019
    Resolved
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    Resolved

    Address: Hooghly, 712501

    Did not credit my refund amount rs 503 from amazon.in. But they told me that your refund rs 503 successfully send to your bank you refund reference #[protected]
    This is to confirm that refund for amount 503.00 has been successfully processed on[protected] and the amount should reflect in your account by now.
    Did not reflect your bank account please contact your bank customer service. Please help me. My mobile number is [protected].
    Sep 10, 2019
    Complaint marked as Resolved 
    Problem solve
    Airtel customer support has been notified about the posted complaint.
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      N
      Nagendra Geddam
      from Delhi, Delhi
      Sep 9, 2019
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      Address: Cyient LTD,Hill no-3, Plot no-14, rushikonda, 530045

      My mobile number is [protected].
      Please provide the history of msgs and cals list from activation of this number...
      And also block the all incoming calls to this number.. Moreover you need to block the all contacts on this number... And provide the complete report of this number.. The complete details are send to be the mail nagendra28. [protected]@gmail.com.
      Airtel customer support has been notified about the posted complaint.
      If you have any questions and then please contact the number [protected]. Don't do the contact with the issuing number..
      When somebody try to make a call to me it is diverted to someone else. This is happening from last week.
      Since last month im having connectivity issues. I repeatedly have a mismatch error. And i need to call multiple times to get it rectified. It is becoming very annoying and almost impossible to use airtel. If this goes on i will have no choice but to switch to another network.
      I want to know my last six months all call details of my airtel mobile no. regarding this there is no information is available on my airtel account after recharge with unlimited pack i want to know my account call details like jio provides.
      Thanks
      [protected]@gmail.com
      Please mera account ma [protected] - money deposit kardo na.
      Sir, By my own mistake Wrong number was selected for recharge.MyAirtel App is used, Please Transfer to Correct no as detailed below
      WRONG NO [protected]
      TRANS.ID [protected]
      AMOUNT 399
      CORRECT NO [protected]
      KINDLY FAVOR ME BY DOING CORRECTION AT THE EARLIEST
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        R
        Ratna_k
        from Mumbai, Maharashtra
        Sep 9, 2019
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        Address: New Delhi, Delhi

        I got international roaming pack recharged for rs. 3599 for Spain on an airtel number. But shockingly, there was no network at in Spain. I called the customer care multiple times to know the issue as there was no use to pack untill and unless, there is a network. After, trying every possible setting as instructed by them, they later told that the network would be named as orange(amena). Still in vain, as there was no such network named as told by them. There were other different networks starting with orange name but all were FORBIDDEN(screenshot provided). The user even changed the phone but all in vain. I want all my money to be returned immediately as they have fooled us. There is no airtel network working in Spain.
        Oct 12, 2019
        Complaint marked as Resolved 
        Refund
        Airtel customer support has been notified about the posted complaint.
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          B
          Baldev S
          Sep 9, 2019
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          dth installation amount refund

          Address: Bangalore, Karnataka
          Website: www.airteldth.net

          Hi,

          Here Baldev Bharath S Mbl No.[protected] and Customer ID - [protected].

          Its to inform you that I have paid INR1449 for Airtel DTH installation through online on airtel DTH web site, but we didn't receive any service on the same nither refund.

          Reason:- As per our locality of airtel DTH operator in Yalahank Informed through phone call saying that there is a problem from cable operator of our area...
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          Sidhant kishore
          from Delhi, Delhi
          Sep 9, 2019
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          Address: C 91/92 noida sec 2, Gautam Buddh Nagar, Uttar Pradesh, 201301

          Hii sir/maam

          As i inform you that i am not able to call anywhere so kindly do the needful as soon as help. It's my personal no and i had call to the customer care department so they tell me that someone has complaint about my no that i call them continously bt from my side i don't think so i disturb any such kind of person. So solve it as soon as possible
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            S
            santhoshramidi
            from Bengaluru, Karnataka
            Sep 9, 2019
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            Address: Karimnagar, Andhra Pradesh, 505001

            Iam reloacated to chennai from hyderabad. By the time my airtelnumber is idle for 3 months. When i come back and see my aitel number got deactivated. I went to near by airtel store to reactivate they took complaint and not responding for my request. I went almost 6 times in 2 months. I felt this is not good to struggle a customer. I am using this number from last 9 years
            Pls ask them to resolve asap.

            My info:
            Name :santhosh kumar ramidi
            Number for reactivate : [protected]
            Airtel re-connection

            Store add:
            Address: beside woodland showroom, mukarampura, karimnagar, telangana 505001
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              V
              Vissu7
              Sep 9, 2019
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              safe custody of postpaid number

              Address: 500017

              Sir,

              I am an airtel customer using a family plan with [protected] as primary number and [protected] as secondary. Last month i have approached an airtel store in tarnaka hyderabad to have both my postpaid numbers kept in safe custody for 6 months as i was travelling abroad. I met your customer representative rahul (His phone number - [protected]) and requested him to keep my two numbers in safe custody for 6 months. He has locked...
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              S
              saravanan915
              from Noida, Uttar Pradesh
              Sep 9, 2019
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              Address: kodambakam, T Nagar, Chennai, Tamil Nadu, 600017

              Our airtel relationship no: [protected]
              Very worst false info, cheating service | airtel postpaid [protected] for 20/50/75 kbps @ airtel 4g net speed till now.

              Airtel complient# 16/april/2018 = 84768120
              Airtel complient# march 2019 =[protected]
              Airtel complient# june 2019 =[protected]

              Last 1.5 years before i complain about airtel voice and data very low signal also very low but till date very very worst services from airtel postpaid in t nagar 600017 in chennai tamilnadu. I wasted my cost last 1.5 years of spent for airtel postpaid bill per month 649+gst 18% = 765.82 x 15 months are rs. 11, 487.30/ —

              Every time of complaint about this airtel network data issues in customer care, simply said that already given rs.100 discount for billing (Monthly bill amount: 649+18% gst = 765.82 ) but every often asking expected only full service not waiver or discount, but without data services for us every day to day very worst data usage in metro city of chennai tamilnadu.

              But i need only full voice and data 4g services but till date not provides so last more than 1-year cheating and promising false information, we will rectify airtel network issues in my location and 2 times network team visited not rectify simply only shadow signal not data or voice signal strength. So till date cheating customer bill amount monthly by monthly without services from airtel no.1 open network of cheating services.

              So need 50% amount refund for last 1 year due to very worst airtel voice & data of 1-year cheating and promising false information and till now not possible rectify voice and data issues for me. Lose business due to the very worst airtel services from last 16 months...

              Very worst network service from airtel
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                S
                Sagar124
                from Mumbai, Maharashtra
                Sep 8, 2019
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                2 months ago i buy a airtel sim card, i had no problem in any one facility. But from last 2 week i got a problem with sms, internet, incoming and outgoing calls i mean all the facility. I tried to call customer num. I talk with them, they told me that in your area site is being under construction. There are three towers in our area.-vyara dist tapi. These is all indoor problem. Even one signal isn't come. If there are theree towers atleast incoming and outgoing calls should work.
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                  Vikas Hardia
                  Sep 8, 2019
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                  Address: Indore, Madhya Pradesh, 452001

                  I have port out my Idea number [protected] to Airtel on 02/09/2019. I left india on 06/09/2019 to US. After i reached US i got a text on my alternate number on 07/09/2019 to change the sim and perform televerification. Now i am in international roaming and cannot perform televerification. As there is no network on my phone to call 59059. Every time i try to call it says no mobile network. As of now my number is not working. Seeking help for any alternate way to perform televerification or do it post first recharge.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    aditiagarwal45
                    from Bhubaneshwar, Odisha
                    Sep 8, 2019
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                    I am not able to recharge my phone offline or online from the last 1 week. Money is getting debited but the recharge is failing every single time. Please help immediately. Unable to make calls.

                    I went to the customer care in karnataka but they said my circle is andhra pradesh, and i should go there and check. How can i travel to ap to get my phone checked. Why can't the customer service be of any help.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Rajiv2106
                      Sep 8, 2019
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                      Because of airtel's fault bill was not updated correctly in june month. Since 3rd july, 2019 my outgoing and internet services got blocked because of billing which was airtel's fault as they were not able to update it correctly.
                      Now they keep sending each month bill along with previous month. They have disconnected my number and asking for payment of bill.

                      I have sent around 20 emails and called multiple times but all time i get one response that they are working on priority to fix issue.
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                        Pkm73
                        from Cuttack, Odisha
                        Sep 8, 2019
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                        Address: Salipur CHC, cuttack, 754131
                        Website: Airtel

                        My wife getting abusive calls from a airtel number[protected]. Kindly consider the matter seriously and take appropriate action against that nonsense using this number or otherwise i will lodge an fir at police station and take shelter at the court of law against that person and service provider.
                        Hope my concern will be taken into consideration.
                        Thanking you.
                        Airtel customer support has been notified about the posted complaint.
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                          Jacksonshubhamthakur
                          from Amritsar, Punjab
                          Sep 8, 2019
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                          Address: Chandigarh, Chandigarh, 160032

                          I didn't get amazon prime membership aftrr recharging with 299 after clicking on link i go to airtel thanks app then i opened it and then i went to claim amazon prime membership after that i click on that claim award i got to recharge again and showing looking for more rewards screen what the hell is that i already done that recharge
                          My airtel no [protected]
                          Recharge done on 8 sep in morning
                          I want my amazon prime membership otherwise i want my money refunded asap
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                            pandu prashanth
                            from Delhi, Delhi
                            Sep 8, 2019
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                            Airtel charged wrongly for a call for 5 minutes it charged more than 16 rupees for a call saying that i made video call but i called to keypad phone which does not have video call option in that mobile if airtel is faces losses this is not the way to get money, airtel is money minded company they are looting money, my balance deducted number is [protected] and the balance deducted date is 7 september 2019 time is 6pm ist
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                              S
                              Sravani B
                              from Kamalapuram, Andhra Pradesh
                              Sep 7, 2019
                              Resolved
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                              Resolved

                              Address: 530016

                              I purchased grocery from big basket app of rupees 1696. & make payment through airtel bank. The money is deducted from my airtel wallet, but payment was not successfull. I got the message from airtel that
                              "you have made a payment to pu-bigbas of rs.1, 696.00 from wallet avl bal rs.1.00. Tnx id [protected]". I called the bb people but they said not received any payment from my side & the airtel people said payment is done form our side. What to do now i lost my money plz do the needful.
                              Sep 7, 2019
                              Complaint marked as Resolved 
                              Hello! You have added Rs.300.00 in your Airtel Payments Bank wallet. Avl Bal Rs.1, 697.00. Txn ID. 2649598412. You have made a payment to PU-BIGBAS of Rs.1, 696.00 from Wallet 9937033129 Avl Bal Rs.1.00. Tnx ID 2649608075. Dear Sravani, Payment for bigbasket order failed. Please pay balance at the time of delivery using cash/card. You could also retry online payment here: https://admin.bigbasket.com/payment/pay_now/?order_ids=91364273&utm_params=utm_source=bigbasket&utm_medium=sms&utm_campaign=payment_failure Regards, Team bigbasket
                              Airtel customer support has been notified about the posted complaint.
                              You have made a payment to PU-BIGBAS of Rs.411.57 from Wallet [protected] Avl Bal Rs.908.43. Tnx ID [protected]. Dial 400 or [protected] for any discrepancy.

                              Could you please confirm where this transaction went... I didn't paid to any one... Suddenly i was shocked while checking messages and payments bank transaction history
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                                shovik 07
                                from Delhi, Delhi
                                Sep 7, 2019
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                                Sir,
                                On 7 sept 2019 and on 4 sept 2019 I booked a train ticket via my airtel app using my SBI debit card but the payment failed and money was dedected from my airtel wallet and the tickets were not booked yet my airtel phone no is ([protected])from which I have h wallet account.
                                So kindly look into my matter
                                Thanking you
                                Airtel customer support has been notified about the posted complaint.
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                                  epadd
                                  from Lucknow, Uttar Pradesh
                                  Sep 7, 2019
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                                  I have lost my mobile phone with airtel simcard. There's no email registered and i call using my other airtel number - the airtel executives are not able to fetch any details about the mobile number although i have been paying bills every month including the one for last month.

                                  I have sent emails to [protected]@airtel.com but i only get an auto reply saying that the mobile number is not registered.
                                  Airtel customer support has been notified about the posted complaint.
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                                    PANDEY KHATRI
                                    from Delhi, Delhi
                                    Sep 7, 2019
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                                    Address: b20 gali no 18, 110081

                                    I purchased a gift card from Airtel payments Bank but gift card not received customer care not helping
                                    I have not received gift card in my mail mail id is [protected]@gmail.com
                                    Transaction ID [protected]
                                    Purchase date 30/08/2019
                                    Transaction amount 2000
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