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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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R
Ramandee Singh
from Amritsar, Punjab
Aug 25, 2019
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Address: Bhagowal,Sarwali in Punjab, 143511
Website: www.airtel.in

Sir/madam Airtel network tower is far from my home and we have to face many problems all videos buffer for more than 10 minutes. Plz install a network Tower near me. Plz I will be very thankful to you. In my area not only me also many other face the same problem. We all always search how to Solve Airtel network problem but no one was of our use. Plz add a network tower near me. We have too much hope on you.
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    S
    s_sundarrajan
    from Chennai, Tamil Nadu
    Aug 25, 2019
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    Address: 16th Cross, 600090

    Mobile post paid phone [protected] was ported from hyderabad to chennai on 14th july. Both the calls receiving and sending as well as internet connections are not working in the premises where i live and use the phone. Complaint was lodged with airtel customer care on 14th july and subsequently reminded number of times. Even after 40 days, the issue could not be sorted out. I understand that this requires erection of tower which is likely to take months. Airtel quotes trai rule indicating that it requires 4 to 6 months for porting to another service provider since it is post paid connection. Since i am incurring heavy loss due to the connectivity problems, i may be allowed to port this number to another service provider like bsnl and also refund the amount paid so far.
    Airtel customer support has been notified about the posted complaint.
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      S
      Shashankk DC Jain
      from Mumbai, Maharashtra
      Aug 24, 2019
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      Address: Gorakhpur, Jabalpur, Madhya Pradesh, 482001
      Website: Airtel

      Dear sir,

      I am shashank jain a subscriber of dth service provided by airtel.
      My id is [protected].
      I made a recharge of my digital tv and got my services resumed but after 2 hours my service was stopped again.
      I have contacted customer care for same and they assured me for resume of service telephonically.
      But despite passing of 10 hours services are not resumed and now they have stopped replying me also.
      I have made request for winding of connection and refund of my last recharge amount if you are not providing me service, for that they said they are activating my service within 10 minutes. But now no response from their side.
      Kindly look into matter sir as this is not for first they are treating me like this.

      Regards
      Shashank jain
      Airtel customer support has been notified about the posted complaint.
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        S
        salaria44
        from Mumbai, Maharashtra
        Aug 24, 2019
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        Address: Pathankot, Punjab, 145101

        I got a postpaid connection of Airtel on 8-9-2017. Deposited a security of 1000/- which they said that is refundable. I got this connection deactivated almost a year back. since then I am chasing these guys for the refund but they are giving false promises. I have visited their store at Improvement trust road, Pathankot atleast 10 times but the keep on giving false commitments.
        +1 photos
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          S
          Samndeep Kaut
          from Mumbai, Maharashtra
          Aug 24, 2019
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          Hi - I forgot Mpin for airtel payments bank. That was created 4-5 years back when i was using a normal phone - probably i gave some random name. I'm unable to remember the details that i had provided at that time(like Name). When i tried to retrieve the mpin by calling your customer care, they are asking for these details - which i forgot and its impossible to get those details. Could you please help me to retrieve back the mpin. I'm ready to submit the proofs also if needed.
          Airtel customer support has been notified about the posted complaint.
          Aug 24, 2019
          Updated by Samndeep Kaut
          Hi - I forgot Mpin for airtel payments bank. That was created 4-5 years back when i was using a normal phone - probably i gave some random name. I'm unable to remember the details that i had provided at that time(like Name). When i tried to retrieve the mpin by calling your customer care, they are asking for these details - which i forgot and its impossible to get those details. Could you please help me to retrieve back the mpin. I'm ready to submit the proofs also if needed.
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            P
            Pallavi Dhiman
            from Delhi, Delhi
            Aug 24, 2019
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            Address: 122002

            Dear support team,
            This is reference to my mobile no. [protected] and airtel ref. No is 90771825.

            My junly'19 month bill came 22000/- as i was in international trip and only for one day bill was 22k. I have called up airtel customer support on 23 june'19 only about the high bill as i got the msg from airtel. I have takem 1500 rs back in which i got 3 gb data free. As per airtel i have used 8.9 gb.
            I know for the fact that i have not used more than my free data provided to me (3 gb) and moreover in 24 hours (Includes 7 hours sleeping time) its not possible to used 8.9 gb.
            I hope you understand my concern as without any downloading no one can used 8.9 gb in a day.
            As i discussed with airtel customer supervisor about the high billed value, i asked them to provide detailed uses of data with the website and time. I have not received the details till now.
            I have informed them that without any detailed, i will not pay extra charges. However being a good customer i have paid my normal bill value of 600/- for july bill.
            Regards,
            Pallavi
            Airtel customer support has been notified about the posted complaint.
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              D
              dhayala lakshmi
              from Chennai, Tamil Nadu
              Aug 24, 2019
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              Address: Glassdoor, Chennai, Tamil Nadu, 600049

              I am facing issue with my Airtel internet for the past one week. My number is [protected]. I am not able to use internet service.my 4g is not connecting.
              i raised a request, no resolution yet.they said 72 hrs and again they said it will take 72 hrs. I am not getting any resolution.
              Please provide me a solution
              NEED AN IMMEDIATE ACTION
              Aug 24, 2019
              Updated by dhayala lakshmi
              My mobile number is [protected]
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                M
                Murtuza Husain
                Aug 24, 2019
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                need outgoing call barring password

                Address: Indore, Madhya Pradesh, 452010

                I am trying to make an outgoing call, it says that outgoing calls are barred.

                When i checked the settings, outgoing calls are barred.

                On trying to unlock the barring, i need the password.

                The default password one-one-one-one or zero-zero-zero-zero or one - two - three-four do not work.

                Please try to help me with the call barring password as this is really urgent....
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                D
                Dhiraj Sadhwani
                from Hyderabad, Telangana
                Aug 24, 2019
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                Address: 560103
                Website: airtel.in

                I have 2 airtel numbers and consolidated into single billing.
                First plan change itself is not successful and took calling, visiting manually the express centre and mails to customer care, just to get it changed which ran for 2+ weeks. Once the plan got changed, i still could not use the airtel thanks, its 2 months since then with multiple followups again on customer care calls, manual visits, mails including the ones to appellate. All are just worthless and big zero. They just open new tickets each time you call and close without even informing you and the cycle and your mental pain and agony continues in discussions with dumb responses from them
                They have changed plan on both my numbers to the max of inifinity, did consolidation, reconsolidating, changed the primary to secondary and vice-versa. All combinations they tried using me as a guine pig for experimentation, but these dumb folks just don't know what and how it works, that their engineers have built. Shameless, worthless people.
                One of the ticket that i have track of (Others just got deleted) - sr 90699180, others just lost in infinite number of communications with these half-heads
                Airtel customer support has been notified about the posted complaint.
                Aug 24, 2019
                Updated by Dhiraj Sadhwani
                Issue is surely the dominant factor here, just think, for this torture I am having to pay too - infinity 499 plan for each of my number. Total time, mental peace and money waste with Airtel folks. Should be banned, given the unability to handle anything.
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                  C
                  Concern4india
                  from Bengaluru, Karnataka
                  Aug 24, 2019
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                  Address: 560025

                  Sir

                  I wanted to deactivate my international roaming feature on airtel and asked them to do so. They asked me to do that on the mobile app. I tried to deactivate but the feature to do so was not available and i informed airtel on the same. Which they told me that they will look into it. I had to travel for 12 days abroad and tried my best not to use the phone. However they have billed me for 20 days ir roaming for rs 8700/-. The fact is that i never wanted to have ir pack. I made a detailed document that shows how the app does not have the deactivate feature and shared it to [protected]@in. Airtel.com and the nodal officer and they never considered my request. My concern is that i was unable to deactivate the service as the feature is not there on the app. I cannot keep my cell phone off as i am using mostly whatsapp to speak to my family members. My usage is basically a default and not because i wanted to use it. What you say i used is barely 1% of my 12 day stay overseas

                  I never wanted the service but your app does not have the feature to deactivate it hence the conern is raised. You are foolishly informing us to make the changes on the app but the feature is not there.

                  I want airtel to refund the 8700/- charged to my account
                  Airtel customer support has been notified about the posted complaint.
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                    B
                    bhayyasaheb
                    from Delhi, Delhi
                    Aug 24, 2019
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                    Address: www.airtel.in, Nanded, Maharashtra, 431811
                    Website: www.airtel.in

                    Problem of no single is coming from 6 months still the company does not solve the problem l engineer personally got the called Lasts amonth then same problem comes l spent thousand rupees for single so far and the expenditure of rs.700 went to West three times the engineer comes and does not take any complan
                    Aug 24, 2019
                    Updated by bhayyasaheb
                    Technical problem
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                      C
                      content
                      from Bengaluru, Karnataka
                      Aug 24, 2019
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                      Sir/Madam i have reacharged wrong number please reverse it to correct number because its tution fees amount
                      i am a tution teacher and its my one month effort please reverse reacharge amount i beg you people
                      wrong number=[protected]
                      transaction id=[protected]
                      correct number=[protected]
                      amount = 399 rupees
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                        U
                        Upendra57
                        from Mumbai, Maharashtra
                        Aug 24, 2019
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                        Address: Gotri Road, Vadodara, Gujarat, 390007

                        I upendra joshi recharged in january 2019 with customer id : [protected] for the whole year which was going to get complete in january 2020 but recently when i came to know that half of my channels are not working i called the operator and they informed us that the tarrif charge has been increased and now it will get complete on november 2019. Kindly help me in this matter.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Subham Siddharth
                          from Bengaluru, Karnataka
                          Aug 24, 2019
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                          Address: 6th Cross Up, Ashwath Nagar,marathalli,bangalore, Sri sai balaji mens pg, 560037

                          Very sad to say that though airtel is one of the most fastest network in india but not able to provide network not even a single tower is there in cell phones. Since two days we are facing this issue from ashwath nagar, marathahalli, bangalore, 560037. We have many important call missing. Too worst feeling have many works to do but still not able to find any solution.
                          It would be better if everything goes as it is i shall be much thankful to you.
                          Try to solve this issue as soon possible major people as facing this problem.
                          Airtel customer support has been notified about the posted complaint.
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                            M
                            Mahender reddy annadi
                            from Delhi, Delhi
                            Aug 24, 2019
                            Resolved
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                            Resolved

                            Am from telangana, karimnagar dist, gangadhara mondal, naryanapur village, airtel tower location is naryanapur village.

                            Am irritating with this airtel signal and service. Am complainting about this issue from last month but problem is not resolved by airtel company.. Please resolve our problem as soon as possible, otherwise i will go to consumers court i have proofs about this issue n complaint.
                            Thanking you
                            Aug 26, 2019
                            Complaint marked as Resolved 
                            We didnt get 4g signal in my village.tower location is narayanapur. Adress:narayanapur vill. Gangadhara mdl. Karimnagar district. Telangana. Mobile number is 9502323143.
                            Airtel customer support has been notified about the posted complaint.
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                              vivek pb
                              from Bengaluru, Karnataka
                              Aug 24, 2019
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                              I have raised a complaint on airtel, phone number [protected] that i am unable to sent sms. I am using a post paid connection and they are charging me high. I wanted to port from airtel but as sms cannot be sent. I am unable to sent message to 1900. I am paying more than 650 per month for services which cost not more than 200 with other service providers
                              Vivek
                              Airtel customer support has been notified about the posted complaint.
                              Aug 24, 2019
                              Updated by vivek pb
                              The complaint was raised in june 2019 in airtel customer care and yet it is not resolved
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                                Harshitagambhir
                                from Amritsar, Punjab
                                Aug 24, 2019
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                                My dear airtel folks,

                                Hi,

                                I have recently moved (Mnp) my number xxxxxxx237 from jio prepaid to airtel prepaid.

                                (Public domain so not mentioning my full number, you can get it from any of the complaints i raised or can reach my mail)

                                Porting was completed @ 24 august 2019 evening. I lost my jio signal as expected and replaced the new airtel sim and call 59059 for tele verification around 9:00 am today and its been 8 days since i have ported my number.

                                They told me if will be done in an half an hour, but till now my number did not get activated.

                                When i try to call any number even 121 or 59050, its saying me your request under process.
                                Airtel customer support has been notified about the posted complaint.
                                Aug 26, 2019
                                Updated by Harshitagambhir
                                Please try to solve my problem as soon as possible
                                Aug 31, 2019
                                Updated by Harshitagambhir
                                My problem has still not been solved
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                                  Sk Shahanawaz Alam
                                  from Gobardanga, West Bengal
                                  Aug 24, 2019
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                                  Address: Cmoh Office Bankura, Bankura, West Bengal, 722101
                                  Website: Patpur Muslimpara Bankira

                                  I can't use data in my room.i have complained many time.but not any progress in network.customer care just say it will be correct soon till 8 month..I have already recharge many time..it was a fraud... commitment.and this network make fool to indian avrage people, just stop it.and Airtel says India's biggest network.
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Ashu2928
                                    from Delhi, Delhi
                                    Aug 23, 2019
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                                    Today i got a message of getting 10 gb free data for 10 days but when i was surfing on a internet, some of the web page is not opening. It shows some kind of error and this website open redirectly which i mention below
                                    http://one.airtel.in/rcconf. please solve this issue as fast as possible..
                                    And this only happen when i was using mobile data and not on other wifi..
                                    Airtel customer support has been notified about the posted complaint.
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                                      Aditya Ku Pandey
                                      from Bhubaneshwar, Odisha
                                      Aug 23, 2019
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                                      Address: Purunabasti Jharsuguda, Jharsuguda, Odisha, 768201

                                      Dear sir
                                      I am an airtel customer of your company since last 12 years. My home address is at purunabasti near bhagbat mandir, of jharsuguda district of odisha state. I home is the heart of the jharsuguda town. Bur unfortunately i am to say the the tower problem last 1 year is so very very very poor in my area. If the heart of the city of my house is this problem then u can imagine what about to the periperihal area. We all are our home using airtel service since long but we all decided that we can change all of our sim to jio. Because this is giving good signal in our area. So i request you to make the best signal for other so they will not do like me.
                                      Thanking you.
                                      My no is [protected]
                                      Airtel customer support has been notified about the posted complaint.
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