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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 467

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S
Sanjaywar
from Khawhai, Mizoram
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calls and data issue

Address:GS Road, Ajmera complex, East Khasi Hills, Meghalaya, 793001

I had recently lodged a complaint on calls and data related to the airtel. I was given an assurance the issue will be resolved withing stipulated working time. But no one has given any update on this
What's the point of keeping customer service desk if they are unable to solve issues
Request number:[protected]
Request number:[protected]...
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B
Brijesh300491
from Mumbai, Maharashtra
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regarding sending error of message

Address:86b railway colony karur

I am 13 years old customer of airtel but last 3 years i am nat happy with airtel because i am always have message sending error issue with my number [protected] from last 3 years. Before the same complaint was intimated and restored after 5 days. You tell why i should continue with airtel...?
It really very bad service please don't call and disturbed because past position we are calling to rectify our issue now mr airtel you have to...
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Address:B-25 Jalvayu vihar, noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi I registered a request at Airtel customer care no. 198. I called them 3 times. on 17 july, 26 july and 1 August 2019, Still My complaint is not resolved. I want a Paper bill of my postpaid Number [protected]. Since 15 days i am trying but customer keeps saying they have lodged my requestBut they dont have the current status.I want a post paid bill to submit at passport office to show Address proof of Current Address which is my postpaid...
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P
Pkm383
from Mumbai, Maharashtra
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network problem in my postpaid sim

Address:Bhubaneswar, Khordha, Odisha, 751019

I have port my number and get a family plan of airtel postpaid but at my location i am unable to use 4g network. Several times i registered a complain on 198 and escalate it also but till date no response.
I just want to know is there any one to help me or again i will port my number.
I registered a complain on 24 june but till date no solution i am very sab this type of service is given by airtel....
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M
Mohnaraj
from Chennai, Tamil Nadu
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payment made but airtel broadband installation is not done.

Address:3rd Street, SBI Staff Colony, Arumbakkam, Chennai, Tamil Nadu, 600106

Recently I opted for Airtel broadband connection. I made the payment to on 29th of July but i still the connection is not provided to me. I was said that the connection will be installed in 24 hours of payment.

Followup was made several times but the Airtel representative id not answering call.

Am I cheated here?...
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V
Veeraw
from Kolkata, West Bengal
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consumer complaints for airtel network signal issue

Address:1/1, Chanditala Branch Road, Near - Chandi Temple, Kolkata, West Bengal, PIN 700053R, Kolkata, West Bengal, 700053

Dear Sir,

I am a Airtel post paid user and i have registered my complaints on 19.03.2019 to airtel on E Mail at customer care E Mail ID [protected]@in.airtel.com

My complaints reference number is - [protected] which comes to me from Airtel through e mail.

They have told me that the network related issue in my office area (Pin code[protected]/1 C/o Abhishek Packeging, chanditala Branch Road, Kolkata,...
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S
Sahil Firdous
from Kolkata, West Bengal
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reactivation of a prepaid sim card

Address:35/H/1 RIPON LANE, Kolkata, West Bengal, 700016

I have been using a TATA DOCOMO SIM CARD since past 4 Years it is my primary phone number but due to inactivity the network provider has deactivated my number and unfortunately AIRTEL has bought the TATA DOCOMO Company i have called customer care of DOCOMO which was not reachable so I called AIRTEL CUSTOMER CARE SERVICE they said that it is possible go to airtel store they will give your prepaid no back after verifying your id proof but when...
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G
girija.shetty
from Mumbai, Maharashtra
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misguided and false commitment by customer care leading to losses

I had requested for mobile number porting. The customer retention team of airtel called me and informed me that they would offer me a better deal at international roaming (Rs 2500 for 30 days to south africa). All i had to do was to convert my number to prepaid and contact customer care to get the pack activated. However after moving to prepaid the customer care says there was no such commitment made. I have all 3 interaction id numbers and...
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Address:Mumbai, Mumbai City, Maharashtra, 421301
Website:www.airtel.in

I have subscribed the annual pack of infinity hd pack last sept 2018 and that supposed to expire on sept 2019, but before its expiry airtel dth has disconnect the pack and added some other lower cost pack in the name of 'pay per channel' which i dont want. I just want my pack return and let me use it until its expiry.
As per trai regulations and guideline the dth providers cannot disconnected or migrate the long term package subscriber...
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T
Tarunarko
from Delhi, Delhi
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data connection while calling

Address:Kolkata, West Bengal, 700010

Whenever i am calling someone or receiving a call, my data connection completely switches off. I can't use internet while calling no matter what. I informed customer care, but they are not even acknowledging the issue. I am using pixel 2. I checked my sim with nexus 5 x and iphone se. Same issue. I do have another airtel sim. The same issue is faced with that one as well. This issue started on the day when airtel started providing volte....
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N
Nani.nagendla
from Mumbai, Maharashtra
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no data, calling at house location

Address:Flat 101, Anugraha Apartments, 17th Main, HAL 2nd stage, 560008

Hi team, i have raised hundreds of complaints on network issue at my home for [protected]. But there is no response from network team, how can i get a call from network team to visit my house and fix the issue. I am not getting any calls and it became full issue when ever i try to call someone. Data is also not working. And the airtel customer service is worst no one replied back...
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P
Pandu makney
from Mumbai, Maharashtra
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network issue (unable to call or use data)

Address:Rangareddy, Andhra Pradesh, 500035

Hi,

Bad network service

I am residing in hyderabad at saroornagar and facing network issues from past 5 months. The signals strength is barely 1 or 2 points inside the home there is no such situation when we have full network.

When we call to ur customer number, it says “welcome to fastest network” which is totally untrue now. This is not acceptable from a firm like you.

I...
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A
Ajju ajay sharma
from Nautanwa, Uttar Pradesh
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I m complaining about my slow internet speed

Address:House no. 356 Street no. 8 radhey shyam colony phase 1 muradnagar ghaziabad, Ghaziabad, Uttar Pradesh

I m using airtel from about 6 months. In starting the speed was quite good but these days it is not working properly. In my house the networks are very low. Even social sites are not loading. I have to switch aeroplane mode many times to retain some speed but after sometime it becomes really very slow. I also face too much problems while playing online games like pubg clash of clans and any other game. I always noticed that networks becomes...
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R
rohangunjal
from Delhi, Delhi
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about hiding information of data balance from customer

This company do not let customers know the data balance of add on pack. It only shows data balance for unlimited pack.
This is total misguide to the customer.
Because of this customer does not get any idea about usage and remaining balance from its add on data pack and could not know whether he/she should make complaint to company whenever he is not getting internet data service because he/she is totally unaware whether their...
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D
Dr. Anil mavila
from Mulanur, Tamil Nadu
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dth service

Address:Amarprakash royal castle, Chennai, Tamil Nadu, 600044

Airtel dth in chennai is not offering channels i have selected and instead pushes their channels so that the amount we pay is exhausted faster than they are expected.
2. Till recently they pushed christian religious channels into my package without my selection or permission and when threatened with legal action only they removed it. I know that they do this to many customers.
3. Even today they refused to change the package...
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R
Rahul Cheekoti
from Hyderabad, Telangana
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worst network in my area

Address:Karimnagar, Andhra Pradesh, 505001

I'm unable to connect to 4g network in my area.with this network its hard to send a whatsapp message atleast.
Every time I should call to someone for network so that it changes from 2g to 4g and that will last for 30seconds hardly.
I have called to customer care, after 3min due to improper signal the call has ended.
There is no response from ur customer care.Im really fed up with ur service.Sometimes Im not even able...
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S
Siva Thanu G
from Mumbai, Maharashtra
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change of name from corporate to personal airtel carelessness

Address:C-4 BLOCK, NO :44, 1ST FLOOR, TNHB COLONY,, PONDICHERRY SALAI, KUMARAN NAGAR, SHOLINGANALLUR, Chennai, Tamil Nadu, 600119

I have visited airtel showroom multiple time to change my corporate number to personal since I relieved the company .

The sim in karnataka circle when I visited sholinganallur tamil Nadu branch airtel customer care they asked for HR letter and documents then I went to Bangalore and took details from HR and came back . Then they told since the sim is in karnataka circle go to Bangalore and raise request.

Then...
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S
Shanmuganathan14
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my number given to another customer

I used Airtel number 99441***** more than 8 years.
I traveled to abroad and not able use 3 month. Try to use on 26/07/2019 and it's de-activated..send mail to customer care on 26/07/2019 and they replyed It's de-activated 8/06/2019.and asked my details to activate. But 30/07/2019 it's activated to new customer.
I called customer care and they 90 days inactive so we given to new customer.

I am not understand .how...
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S
Siva Thanu G
from Mumbai, Maharashtra
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excess billing if 1184

Address:Chennai, Tamil Nadu, 600119

I have been charged extra billing hidden. No response from customer care. They put on hold and cut the call. No update .

Additional bill in the name of one time charge usage charge etc.

1184 + 280 = 1464rs.

I need final solution now.

I'm facing this very frequently with my friends too. If the same is not getting resolved let me close all the airtel in my network of 150 peoples. br...
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M
mdsajid.1987
from Bengaluru, Karnataka
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postpaid plan auto change and service not provided

Address:841405

My postpaid plan automatically changed without any prior information and without my interest. Now current plan facilities also has not been provided after regular follow ups since one month. I was using 799 plan on my postpaid number with two add on connection free, that has changed without my request to costly plan 999 in which three add on connection available as free, but my regular followup to add my 3rd add on number, not added till...
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