Airtel Complaints & Reviews

Iam complaining about recharge. I have recharged my airtel number but its cannot going outgoing calls and not received any incoming. I want to refund my recharge amount or i want to make calls from airtel or i want to chnge my airtel network. Customet care are waste my time. Its irritated not giving any response from mail also. Even not able to make calls to customer care

I am facing network issues from airtel since the last 20 days. Had raised numerous compliants, followed up with customer care and still date my problem has not been resolved. They just want their dues to be cleared on time and no customer service. Every time only one thing is said that sir your compliant has been put on high priority and it will be resolved. The tat for resolving is 4 days and now it has been 20 days. I am not able to use my handset at all at my location. Airtel customer service is pathetic to say the least. Can resolve a network related issue in 20 days, what to say. Escalated this matter several times to their team but still it is open.

Hi Team,

I have raised network complaint on 20th July as I'm getting "NO SERVICE" at my home location.
However, even after calling customer care multiple times haven't got any resolution. It's a corporate connection.

Service Request/Reference No.
[protected]
[protected]

I am last 6 month facing a problem much time that is channel not working error is b001, and I have complain in customer care and tell to ms vanisri, she is talking to me very loudly and did not give any logical solution. One thing I want say that i do not pay any amount to you for service to us because your company service engineer visiting my home much time and I have paid your company service engineer fee much time in one problem because I have paid already to you in monthly charges for service if you do not resolve in my problem so I can go for legally.

I called to customer care for this problem on 3Aug2019 and they call me back on 17Aug2019 for this problem and she asking me your problem is different so you have to pay the fees of the company because The month of the end according to company policy has come to an end on August 6 but I did the Complaint on 3 August

Hello sir,
I applied for pf withdraw, but that was rejected for name not printed on cancel cheque. So now what will i do please suggest.

Please send me the process of pf withdraw because i am not able to withdraw it online. Withdraw option was not showing when i tried to apply for withdraw online.

Please send the address where i will send the withdrawn form and also send process of withdrawn.

Thanks & ragarda:-
Vivek kumar
Mob - [protected]
[protected]@gmail.com

I recharged my airtel number on
12th August 2019 Form my airtel
app for 399rs and paid via amazon.
But have not got any msg for
successful recharge.
It has been 10 days
my refund not received.

I have contacted airtel customer care
But they always said it will be refunded in 7 to 10 days

And one customer care executive hang up on me.

I migrated from vodafone to airtel a few months back. I had full dnd active on my number and like in past, i expected not to receive any marketing calls and sms on my number. Unfortunately this did not happen and i have been forwarding all those marketing calls/sms to 1909. Since this was going on for a long time i decided to email airtel customer care 15th august giving them the whole information and requesting if they could help further.
Since then i've received 2-3 phone calls and emails now advising me that they have a dedicated team to look into this further and that i should now write to them and explain my issue in details. So i ended up emailing the whole issue in details to first the airtel customer care team and then to the nodal and appellate authority who by the way did not even care to respond back to me and now airtel believes that i have so much spare time on my hand that i should write my issue in detail to this new department they have created.in addition the response from the airtel csr also states that even though i have a full dnd on my number marketing calls and sms will reduce drastically but might still continue occasionally.
All i want is some help to ensure that i dont get these marketing calls and sms on my number which incidentally i never used to get on vodafone but airtel is proving that it is incompetent in doing so and ensure that its customers are left to run from one end to another.

I am not receiving port out UPC number even after sending multiple port out messages to 1900. I went to airtel express store and they say to call customer care number and after calling customer care i am not getting any response from customer care executive. Please help in resolving or provide alternate way to port out.
Mobile number :[protected]
Name : nitin patel

I requst aitel for new conection broadband 8mbps plan 10th may 2019 and pay 2700 for six month but at conection time airtel person saying only givinf 2mbps speed then after befor conection i refused my conection but airtel not return my amount and details till today 22nd aug 2019. Airtel cheated. Whats can do now my contact no. [protected]. Plz help me

Made an accidental recharge of rs 3998 on airtel number [protected]. I was trying to recharge only rs 399. Paytm transaction id is [protected] dated 22 august 2019. Please reverse the recharge amount as no international roaming, etc, have been done.
Please email me back about your action. I am earning 20k per month, how can i afford losing 3999 in one click. Please resolve my issue and transfer the same to paytm account

Respect sir / madam
Hello,

I have registered request/complaint via Reference No.[protected] on 16/08/2019 21:29:38. The same will be closed within 4 Working Days..
Today is 20/08/2019 and still there is
connectivity issues on my Airtel number [protected]. I can call only from Airtel to Airtel number .To others number there is no calling .I am tired ( Mera phone kaa outgoing band hai or phone kaa Paisa according to your plans 349 + GST chalu hai
I think this is not Airtel company policy
Outgoing phone band kar Kay Paisa lay naa
This is not a policy of company)

19/08/2019 I have visited to Airtel gallery Malad for final bill because I am tired call 121 & mailing to Airtel customer care .I think Airtel is wasting time and days by giving excuses.
For calling to others number now I am using jio sim. If you can't solve my problem let me know
It's urgent... I have ported my number
Only I have to submit my documents other net work not Airtel

Thanking you
Ashok( [protected])

I am an airtel mobile subscriber of three months unlimited data pack of 2.3 gb/day. My whatsapp setting completely blocks automatic downloads, hence consumption of 800 mb by simply reading messages and sending three screenshots to my business partners is highly doubtful. I just realised once i used my airtel app to see my data balance which reads 1.5 gb/2.3gb in the evening, just as i was about to share my hotspot to my android tv. Kindly solve the matter.

My mobile no. is [protected] I have paid my August billNo. by dropping my cheque No.943519 dtd070819 drawn on State Bank Of India Jwala Heri Delhi in drop box situated at your office in B1 block Paschim Vihar but I regret to note that cheque has not been debited to my account till date. Also I have not received any communication from your office about any discrepency in the cheque please advise me about the current status of my payment.

Airtel is doing bankrupt while recharging for newly migrated numbers from Docomo Network. Initially they were processing refund for the amount for which they weren't able to process mobile recharge.

But afterwards they found a way to bankrupt and loot people's money. They clearly start not processing any refund and continually doing the bankruption for the smaller amount, combinely odds of 1000 rupees atmost.

Somehow I had reached customer care by dialling 198 and somewhere by pressing 9 where there weren't option for 9. That allows people to reach Customer Care of telecom providers. Those 9 - Nine's, start doing bankruption saying to do initial recharge of Rs.199, because that's initial activation way of recharge amount.

To clearly state Bharthi Telecom Ltd., is shown their In capability in terms of always as is. And they are incapable to handle hefty of number. For example if you don't use your number, they will use to give it to others where you can recognize them by seeing your own number with other profile photo in Whatsapp. It could be your mAdhaar number.

That's as is Bharthi Telecom Ltd., and their Government Bonding. So you can understand. They just Bakruption. Snatch your number from you and give it to Brokers first (sort of), and after that anything.

They even have binding with all sort of Brokers in Market. Particularly Black Market.

Now I thinking that no way I can get my Docomo Number back. So probably that I lost my mAdhaar Number. So who answer here so.

I ported my number from jio to airtel on 12th of august 2019. I received a message from airtel on 20th august 2019 that your number is ready for activation and to activate the number call 59059 for tele verification after inserting the new sim. My phone is showing the network but when i am calling 59059 i get a message that this number is not registered on network. I am not able to use my number after porting kindly activate my number.

I had purchased (Before the year 2000) a sim card bearing mobile no. [protected], at that time company had assured that the sim is valid for the lifetime. At the time of purchase, i had paid rs. 1999/- for lifetime use. Nowadays the company defers from its promise and send unlimited massages for recharge and company had stopped incoming sms, whats ups and voice calls.
This way the company had cheated me and many others also.
The company should start its services immediately without interruption.

Dear sir,

I have 4 vehicles (Volkswagen polo) and all my vehicles servicing in mahindra first choice only. Yesterday i have given full oli service to vagan care at pondicherry. There is very bad experience in terms of service.. I need clear explanation on my service... Otherwise i'm going file the compliance against your company... I hope you understand my pain and do the needful...

Murugan m
[protected]

Respected sir,
My contact number is [protected] and i am living at udotpura, jalaun u. P. From last 14 to 15 days i am facing problems regarding network. When in a call suddenly network fluctuate and disappeared. I had changed my phone but problem still persist. Ki fly do something hopeful and needful on this matter. I had contacted airtel customer service they told me to reset your phone but the problem still same. Waiting for your reply, and my alternate mobile number is [protected].

Hello,

I have issued a new sim (As my old sim was lost due to phone stealing) on 17th aug, 2019 at around 1 pm. Post the suggested time of 6 hours, the sim wasn't reactivated. I again went to the same store on 18th august 2019. The store operators couldn't detect the fault and suggested me to go through the issuing procedure once again and wait for 6 more hours. On 18th, the time was around 6pm. Again, the sim wasn't activated. From 19th august, i have been continuously trying to connect on 121 and file a complaint at 198.. But no successful response has been received. Rather, the customer executives are being rude and talking things that make no sense at all. A few are asking me to wait for 1 hour more (Which i have done at-least 3 times already) but no result again. 121 is asking me to visit the store again, the store is not able to detect the fault and is asking me to call at 121.

It's been 4 days already, the loss at the workplace is immense. I have also mailed at 121 email id (They are again asking me to call at 121). The complaint number that i have been provided with, is incorrect, to connect on nodal office number.

I have tried all that i could but am not able to retrieve my number.

From a company like airtel, this was not expected at all.

It would be a great thing if this matter is looked in immediately.

My airtel number to be reactivated is [protected]

Connect me on [protected]

Sir,
I have some money in my airtel payments bank.
I want to pay with that money but every time i try to pay with airtel money or airtel onlins debit card transaction is declined and message appear as getaway error at bank or wallet.

I can only recharge (Which i don't want) with this money and no other use.

In other words my money has stuck on my airtel payments bank. It is attached to my mobile no. [protected]

I want resolution no other than transfer of whole airtel money balance (I. E. 449 inr) to my pay wallet account [protected]

Give me my money back... I want nothing else!!! Not at all!!