Airtel Complaints & Reviews

Dear airtel,
Day by day i am frustrated with your service i really fed with your customer care representative simply postponement of commitment is their duty.
I have registered complaint on 13th aug 2019 and got a mail that problem will be resolved within 4 working days.
Again i called on 16th they told me problem will be solved before 18th aug 2019
Today on 19th i called they are telling we working on that.
Very very poor service and response

Generator ka problem hai... Aur 1 month se generator kharab hai uski koyee sunwayee nahi horahi hai... Aur net sambandhit work bahut jyada asubidha horahi hai.. Dear koyee bhi work time pe nahi horahi hai... Aur village area hai haha... Light jab rahta hai tab jaake network milta hai... Nahi to light katne pe network tyrant chalajata hai... Please jitna jald hosake solve ki jaaye generator ki intajam kiya jaaye... Tarya sujan dist. Kushinagar.. Uttarpradesh.. East.. Cont..[protected]

Generator ka problem hai... Aur 1 month se generator kharab hai uski koyee sunwayee nahi horahi hai... Aur net sambandhit work bahut jyada asubidha horahi hai.. Dear koyee bhi work time pe nahi horahi hai... Aur village area hai haha... Light jab rahta hai tab jaake network milta hai... Nahi to light katne pe network tyrant chalajata hai... Please jitna jald hosake solve ki jaaye generator ki intajam kiya jaaye... Tarya sujan dist. Kushinagar.. Uttarpradesh.. East.. Cont..[protected]

Dear airtel

I am using airtel postpaid simcard and airtel postpaid hotspot wifi from last 5years after getting motivated by your impressive
Advertisement claiming best network. But from last 1.5 years i am not getting the signal inside my home so please do clear my issue and sometime no signal.

If you check my complain history, it's open since last 1.5 year and regularly i am complaining. Your cc exec. Regularly giving me false assurance that you people are working on it and never ever any field executive bother to visit my residence to resolve the signal issue. That is why i am force to convert my complain into words and i am sending my highly dissatisfied feedback through this mail with an expectation to get a solution / resolution as soon as possible.

I work from home and regularly i get calls and i need high speed internet to do my office work but this network issue is a great challenge for me.

Waiting for quick action from your

My airtel number is [protected] i did two top ups with 10 rs each i didnt even call single number and airtel deducted all my recharge amount. This is strange to me i need to call two important calls so i did 10 rs each. When i tried to call that no it says balance zero. I never used thosed 14 rs after tax cuts still i was not able use those topups because airtel deducted. Well this condition i will switch to other network.

Despite reporting several times that we have stopped using airtel dth and replaced it by tata sky, we have repeated calls as to why the dth has not yet been recharged. They have no formal procedure as to how the services can be deactivated. There are continuous calls for the same and they repeatedly ask the same questions... Disturbing during unwanted hours....

I have port-in from jio to airtel postpaid number, my jio stopped working yesterday after receiving confirmation message from jio and then i inserted airtel sim on my mobile and tried calling 59059 but call keep on disconnecting. I can't able to make any other calls and incoming calls also blocked.

Kindly resolve my issue and activate my number. I can't wait for too long.

I have visited airtel store to convert my prepaid number into postpaid i have done all the formalities there. They charged me 300 rupees and said me an agent will come to verify my address but now one has visited me. I have call the postpaid customer care... They surprised me that my address verification has been failed. But store persons still saying that an agent will visit me. Many days passed but no one visited me

After calling on 59059 and selecting language it is saying thank you for calling airtel and call is getting disconnected, it is happening since more than 11 hours, I am unable to receive calls and SMS, I called on 198 from alternate number but they are asking to wait for one more hour, this is so pathetic service

Now days airtel dth charging rs.150 for an engineer visit, even if there is no problem at our end.
And every month we are facing issue on average 150 per month expense added for dth engineer visit, plus loss of days for dth service in these visit.
Which also paid. For example
For 30 days payment, if any issue come 3 days service was lost, 150 paid for engineer visit. If you calculated for annually basis. 150*12= rs.1800
3 days lost in month= 3*12=36 days which make 1 month lost.
Overall rs.1800 and 1month lost (Which ipaid for services and couldnt get due to service failure).

I requested please look into this matter

Placed order on grofers on 9th august 2019. There was offer in payment option there... Get 150 rs flat cashback by payment through airtel payment mode on orders above rs. 1500..
I am registered kyc customer on airtel and paid for the 1st time through airtel payment method on grofers which makes me 100% eligible for receiving 150 rs flat cashback. Here they just gave me rs 5 as cashback.. Airtel is not responding in this case.. Grofers order and airtel promotion screenshots attached herewith..

It has been over a month since i changed my airtel number from postpaid to prepaid. I still can't receive or make any calls from the number. It was working fine till i had postpaid. The moment i changed that, airtel stopped providing its services though i have cleared all its bills and recharged my number correctly. I have visited the airtel showroom four times already, and they haven't been able to fix this issue. Yesterday, they gave me a new sim, claiming this would solve the problem. It did not.

I have had this number for a very long time now. It is registered as my official number in a few government institutions. I can't do without this number. Please help me recover it.

I received a message from airtel that my sim is ported please switch new sim and activate it but when i switch my sim then that sim is not getting a network. What to do now. Their customer representative told me to do recharge, i tried but recharge is also not happening. When i call the customer care they are also not helping me, i already lost many calls. Its irritating me. Pls, solve my issue asap....

I make outgoing calls from airtel? I am receiving calls...
I am not able to call ideas no
Now iam only able to call only from airtel to airtel no
For calling to others no i have to use jio sim
Please solve my problem
By calling no other than airtel no
I receive a voice from you airtel company that there is congestion in network
I went to airtel gallery in malad east thay told me airtel gallery do not take any costumers complain
I want know that the airtel gallery doesn't have a right to take costumers complain
Please solve my problem
Thanking you

Hi,

Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.

But at 8 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys.

Sir/madam
I had requested airtel for many times to solve the network problem. But still i am not getting any solution. I have been facing a big network problem for several days. So please do something to solve this problem.
Please call me on my alternate number [protected] so that i can explain you better.
My airtel no : [protected]
Pin code : 781337
Village : moiradanga
P. O chengnoi

Dear sir/madam,
Kindly look into this.. Airtel making fool to all people by providing this kind of service which i had not used internet since paid of bill last month still showing that had used more than 18 gb which is fooling to me. Customer care team always talking with me bad manner that i had used internet but i had never used service and could not able to use after my bill cycle please help me at the earliest. Also not helping to port out from postpaid to prepaid.
Regards,
Sheetal gaikwad
[protected]

I recharged my mobile [protected] through sbi netbanking as on 26jun 19 amount 448. Sbi said payment successfull, but amount not added my airtel mobile recharge. I contacted sbi as well as airtel. Sbi said payment already transferred to airtel, airtel said payment not received. So what should i do. I contacted again airtel and bank also. Both are on same stand

I am a consumer of airtel digital tv having account num :[protected], i have recharge my account on 15th sep 2018 with annual plan of infinity all sd & hd channels.
Till few days before my account validity was till 14th sep 2019, since 8th of aug 2019 it has been reduced to 28th aug 2019, and all the sd channels are been blocked by the service provider only hd channels are aired. All this is done by the service provider without any concern of the consumer nor intimating the consumer for all such deeds.

When i have my account valid till 14 sep 2019, why my account validity has been reduced?
Why the channels are blocked when i have balance in my account and validity is still left.

Its been frustrating to be with airtel, every now and then i have to get connected with airtel for unnecessary issued created by airtel.

Migrating, channels selections, validity reducing everything is done by service provider with taking any concern of the consumer. Making fools to people by making false commitments and charging twice for the already payment made.

From airtel i got the resolution for error codes, on my email id, which was not my problem, airtel executives just copying and pasting without reading & understanding the complaint.

Since last week, requested many times, email them, but not proper response given, also direction letters from trai also send, but no proper response is getting.

I port my airtel number into jio in april 2019. I made bill payment which was generated at that time.
After that a bill is generated again for the month in which no. Is ported into jio.
Their is no information from airtel and they charge late payment of 100 for that month.
Earlier the bill amount is 444 whose information i recieved in june 2019. But in august total bill amount becomes 881. When i call to customer care they said i did not make payment of november 2018. But bill genertaed after november they did not add the previous pending amount of bill in the bill cycle upto april 2019.
Please look in this matter and solve issue as soon as possible.
Regards
Gourav dhiman