Airtel Complaints & Reviews

I am very to sorry ro state this, the lady agent sitting in mysore siddartha nagar branch is so rude and behaves so ugly.

She didn't give respect to any customers who were present at the time of my visit.

Didn't respected my mother who is older than her.

Why do we want such a representatives to represent and server as customer support or as customer relationship person?

Kindly take an action or observation or else company will be loosing valuable customers.

Mob.[protected]
Alternate mob.[protected]
Respected sir i as a customer of airtel mobile. I am unable to use this connection i am facing poor indoor coverage. No 2g 4g indoor coverage i am getting sir. Before taking this connection airtel assured me excellent 2g 4g coverage both indoor and outdoor. But after taking this connection i realized that i am really cheated by airtel. I am unable to make a call and unable to send an sms also due to non availability of 2g 4g signals. I had mentioned several times to airtel kerala. But the company not ready to solve the issue. Airtel again again cheating me by telling we have excalated the issue., but the issue still continuing. I had lost my money and my number. I kindly request you sir please take necessary action sir.
Yours sincerely
Ealias

I have forgot my date of birth please help me to find my date of birth which i have registered. i forgot my date of birth please help me...this number i have register in airtel money there what date of birth given i forgot please help me i have call to 400 and they did not respond me i have forgot mpin what to do now ...because i have some money in my wallet i will lose all my money please help me

I had tata docomo sim card which was lost 4 months ago and now i get to know... So now that tata docomo sim is converted into airtel... Now i am not getting my no... I went to the airtel office solapur also they said that this no. Is deleted and we have to recreate that no.... Now i want that no. For my scholarship purpose... So i request you to recreation that no.

I upgraded my sim to airtel 4g sim following which i was told that sms services will be blocked for 24hrs but it was almost 48hrs n the sms services were not resumed, it was so difficult to do any kind of transactions as i was unable to receive any otp. I wanted to raise a complaint against this and i was trying to contact and speak to customer care personnel, which is a very tedious, lengthy process. On contacting 121/198, they make us forcefully listen to reordered voice for hrs and don't provide any option to talk to customer care agent. Somehow with great difficulty i managed to get my call connected to the agent n i told my issue in elaborate n requested it to be solved at the earliest but they told that it ll be addressed only after 4days and they can't do anything about it. I mean how crazy is that. It is practically impossible to do any banking transactions or otherwise, without sms services as we will not be able to receive any otp, it is almost being handicapped economically, it is such an emergency and they dont want to resolve it asap, but instead tell the customers to suffer as we don have any other option. The way they treat their customers is so bad, they don't prioritize the needs of their customers and don want to address their issues as they know that we customers have no other option than simply wait for them. Not just customer care agent, even staff at airtel stores are so rude, that they don't want to solve the issues of the customers, instead behave rude n arrogantly with them. Airtel is the worst network when it comes to customer service, i was never an airtel user, i was using a docomo sim n since docomo was merged into airtel, i was forcefully made an airtel customer and in the very beginning am fed up with such a network. They are not ready to listen to customers now because they know that they are the leading network now in the country and people by default would prefer to use airtel over other networks, but that doesn't mean they can take their customers for granted and compromise in the service they provide. I would soon port my number into other network. N i am sure many would have suffered like me with airtel, i request everyone who has suffered with airtel to boycott it n shift to other networks available, because ultimately the company cannot survive without its customers. It's high time that they realise the value of their customers n serve according to their needs.

Dear sir/mam,

I am a airtel user my number is [protected] my all services were working till 9 pm yesterday night after that i don't know how but its showing emergency calls only all my contacts has been stopped. This has affected on my sim only all other airtel subscribers didn't have such issue & when i called customer care they are saying to buy new sim from airtel store. Why i should buy new one while my older sim was working properly till yesterday..

With reference to trailing mails done by varun deewan had call us for providing vvip number in a reasonable cost.
We had followed all the procedure and also done the payment of rs. 20000/- for 2 vvip numbers +[protected] / +[protected]

You can see we have attached invoice copy which he had provided to us.. Which we have by our personal account on same date.. Now he did not attend our calls and nor provide us sim..

It is very unexpectable from airtel team that they tolerate all this fraud by using their company details and infact bank details is also of bharti airtel company name.. If from your side any response will be not provided from then i will further take legal action regarding this... This is the matter of trust.. This person had done fraud with 10 to 15 people an still not caught..
Constantly he use his own number for conversation and fraud and also use corporate id for mail conversation still nobody take action against him..

Kindly revert back on our mail rushil. [protected]@gmail.com

Hi,
I recharged my airtel dth customer id -[protected] with rupees 450 but still my dth is showing error code 6 and still i am unable to watch the channels. Even the customer care is not picking up the call and is totally of no use. Customer care services is really bad here. Although usually when i recharge the it has no problem and starts working in 5 to 10 mins but this time its is not working. Pls kindly look into this and resolve my problem as soon as possible.

As of 4 th of november the airtel sim, i have been using shows no network.

And even after sim replacement is done twice i still have no network.

I can't stop using airtel services nor can i port the number for dissatisfactory services.

I receive no otp nor do i receive any other service sms to port the number.

How do i port my number if i do not get network?

I came to a new village for education. My idea sim was roaming and i bought a airtel sim and i was having good speed and connection. After about 2 months i went to my home during dipawali vacation and after when i returned to college i have no speed and but i have 4g shown on the phone. Please fix this. Ph no -[protected]

Dear Sir,
I am Col BP Panda having three postpaid Airtel mobile number( [protected], [protected], [protected]) and every month I am paying Rs 800-1000 towards my rental however the service provided by you and your customer care spl is very very unfortunate, the information provided by them are incomplete, false and having lack of adequate knowledge. Followings are the details of incidences happened in the last few days.
a, In the postpaid bill for the period of 17 Sept 19 - 16 Oct 19, the bill amount was Rs 1063/-. Rs 104/- was being charged for USAGE. I wanted to know the details about that amount from your call center on 05 Nov 19 during evening hrs. I was told by your customer executive, the amount is being charged for an international call from my number. I requested him to disable the facility of the international call from my number and other two numbers of mine. however, he refuses to do that and misguided that "this facility cannot be disabled and disconnected the phone. Again I called your customer care and get disabled the above-mentioned facility.
b, I am facing difficulty to call my home landline number[protected] from my Airtel postpaid number but it always shows invalid number, however, I can call the same landline number from my BSNL mobile no and from my landline number of Allahabad (UP). In this regard I lodged a complaint on 20 Oct 19 however 17 days has already over and no action has been taken and even today I am facing the same problem. today I wanted to call PNB C customer care however it was showing as invalid no but I able to spoke to PNB Customer care from my BSNL Mobile. In this regard, I called your service centre today evening at around 7 pm but the 1st customer care spl disconnect my call without listening to my detail problem. it is very very insulting and harassing too.
c, I bring this serious matter for your necessary action pl.

Dear sir, iam an airtel customer.. I can't get range in my area.. My airtel circle area is kerala kottayam puliyanoor.. I need to port my mobile number to bsnl with same number. So i tried to send message to 1900 to get a unique port code.. But unable to send.. They replied back that sending message is incorrect... So do the needful as early as possible..

Hello,

I have raised so many times ticket about call recording/voice not clear/line switch on my number [protected]. But it has been not properly answered and even not resolved.
Earlier it has been only once answered that problem was line switch when i raised ticket for some one tracing/recording my number on airtel network. So could you please confirm is this the landline number or what? Why such problem is always happening with my number?

Whenever i try to call any number they are not able to listen/get my voice properly.
Even i am also not able to hear so many times callers voice.

My device/phone is tested. There is no any kind of problem (Mic tested ok and speakers tested ok).
So in such case could you please help where is the problem which causing voice issue.

I have ported my number from vodafone to airtel recently. Yesterday after my vodafone service stopped, i inserted my new airtel sim for activation but just after few seconds of insertion, the network in airtel sim stopped coming. So basically i am doomed in short. I have all my banking and business associated with this number and since no network is getting displayed i can't to anything.
Please ask your support people to contact me, as i have tried reaching you guys from my end multiple times.

If this doesn't get sorted soon, i have no choice but to take some legal actions against you guys. Please don't make me regret my decision of porting to airtel.
Caf no. O[protected]
Porting code: vz295575

I had requested for my number [protected] porting to airtel via online... An agent called me regarding the same, asked me to send a message for port out to my service provider n den send another agent at home for document verification on the 04/10/2019... After the agent checked my documents he clicked my photo on his mobile n gave me a sim card, asked me to pay 499/- towards it and 99/- towards convenience charges said once my current service provider disconnects my sim i can start using my new airtel sim... However nothing happens for 20 days n when i tried calling the agents back they coudnt provide me with any resolution so then i went to an airtel gallery where the gallery people called these so called 3rd party agents (I came to know of this later) and told them to sort the matter... I asked for my refund n said im not interested in porting now... Its 05th november and im getting all sorts of vague answers but not my refund hence i had to complain to consumer department.

Sir
Mera mo. No [protected] post paid tha jo ab vodafone me port kra diya hai.. Mere no. 57.60 rs bill pending tha. Maine pratapgarh up office me 60 rs pd bill k liya tha 15/09/2019 ko diya tha jo abhi tak airtel office walo ne koi bhi recipt nahi di hai.. Daily office me jao to bhi recipt nahi di hai...
Jiske karan mera no band ho gya hai..

Baijnath tiwari
From : pratapgarh up
Contact no. [protected]

My airtel number [protected] [protected] was ported from airtel to reliance jio illegally without my concent by the temporary user if the number with an intention to change ownership. This porting was totally wrong and illegal way and did not permission to me by current service provider.
I had raised the issue with airtel on 14 september but they have not taken any action regards my complaints.
I want the port out request to be rejected and retain the ownership in my name asap.

My airtel number is [protected]. I sent no sms on 5th nov at 11.20pm, yet ₹1.50 was deducted from my main balance quoting sms sent to a random number [protected] at that time. Airtel is cheating me by deducting money although i did not send any sms to any number. Customer care went unanswered and my money was not refunded to my account. I want a refund for an sms that i did not send else i would shift to another operator.

Sir
Mai Sharad, Airtel company ka customer hu mera mobile number [protected] hai, jis din se Maine Airtel ka sim liya hai usi din se mai internet sahi tarike se use nahi kar raha hu, kyu mai jaha rehta hu waha Ghar me aate he Airtel ke Signal kum ho jate hai, sath he kabhi 2G, 3G ya 4G aisa signal aa jata hai.
Maine customer care me bhi complent ki thi waha bataya gaya ki kuch he dino me aap ka problem solve ho jayega par abhi tak mera ye problem solved nahi hua hai, mai Fourth Floor par rehta hu, pls Es bare kuch karke aap meri Problem solve karenge aisi muje ummeed hai.
Thank you.

I just bought an airtel sim as to get more range & speed of internet as the company claims in its advertisement but after using this sim for over a month i just want to burn this sim to hell as it does not give internet speed beyond 5kb/sec. I am unable to load a simple google search & the quality of video/normal calls is worse. Please help us we are being robbed