Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 474

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jc811891p
from Jaipur, Rajasthan
Nov 4, 2019
Report
Copy

My Customer id [protected]. I have recharged for 200 Rupees on 20 oct 19 and I got mah from airtel dth your TV recharge is valid up to Nov 03, even my lots of amount has been deducted by airtel dth since many time as late renewal fees on my previous recharge. which is not fair. This is a prepaid service and there is no concept of late payment. Above all, as soon as the expiry date, services have been stopped. As the services were stopped you cannot charge as late payment. Can you please look into the malpractice by airtel. The customer care is worse, need to be on the phone for minimum 10-15 minute every time we call. Suitable reply not given as requirement of the customer.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mr.Sudhir S.Kamble
    from Boisar, Maharashtra
    Nov 4, 2019
    Report
    Copy

    Address: Thane, Maharashtra, 401501

    Customer care not solve issue of my airtel digital tv

    I have recharge 355 but paid channel not seen on tv

    I have call to customer care but senior person after call transfer no any response and I ask him for give me mail id but not given

    Airtel d2h service is third class and customer care also third class

    I have try continue 4 days to contact call center for my issue .after 4 days I connect call to customer care
    Airtel customer support has been notified about the posted complaint.
    Nov 04, 2019
    Updated by Mr.Sudhir S.Kamble
    Airtel not solve issue
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chiragkumar Makwana
      from Delhi, Delhi
      Nov 3, 2019
      Report
      Copy

      Address: Shop no 7 Vishvamohin complex near panchratna appartment subhanpura vadodara gujarat., Vadodara, Gujarat, 390021

      On 26/10/2019 at 4: 30 pm i had paid 500rs for my mobile monthly bill to airtel store sandeepbhai he said you will receive message of bill payment after 2 to 3 hr due server is slow so i said ok but please don't forget because my due date was 27/10/19.

      But still not done any payment by airtel i visited 3 time but no result.
      Talked very rude.
      Airtel customer support has been notified about the posted complaint.
      Hi today I did online recharge of airtel no.[protected] with Rs.399/-, transaction id is[protected], the amount has been deducted from my account, but the mobile no. was not recharged.

      Can you check and resolve.
      I am not using this number for officeal work..this is my personal number...[protected]

      Kindly remove the call from block list.

      Thanks and Regards
      Manohara BM
      Dear sir

      I have lodged complaint regarding network and internet from last September 2018 but still no response was given and last three days I am Not able to receive calls in my number

      Why I should not complaint in TRAI and consumer court

      Expecting your action regarding this

      Regards
      K.v.sriram
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ashok Sethia
        from Baghdogra, West Bengal
        Nov 3, 2019
        Report
        Copy

        I sri pravin singhi resident in coochbeher west bengal was travelling frm new delhi to old delhi.in transite my phone theft. I want to lock my sim. Pl take it an urgent basis so that i can prevent any unnecessary fraud... Date[protected] [protected]...
        pl contact [protected] in the name ashok sethia
        Airtel customer support has been notified about the posted complaint.
        Recharge done but I didn't got the successful transaction message. And money also deducted from my sbi debit card. In an emergency case I did the recharge but this [censored] wasted my time of waiting.
        I paid for 3 months for airtel broadband on 26th Oct
        They said that installation will be done on the same day.
        But they have not installed afte 3 days.

        I have called them multiple times but they are not coming for installation and not receiving the phone.

        Please install ASAP or refund my money.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          seelam sri siva prasad
          from Chirala, Andhra Pradesh
          Nov 3, 2019
          Report
          Copy

          Airtel care sharing customers details to outer persons, some one called me as airtel customer care and said my failed transaction details and they mentioned that all my details frwd some msgs to me after i lost 10, 300 money from my account, someone one used my airtel app. I asked the customer care how they shared my recent details that means (I complained to customer care 198 regarding my recharge failure) to the third person
          Now simply they it was not there fault and they are saying that make a complaint in police station
          Airtel customer support has been notified about the posted complaint.
          Nov 04, 2019
          Updated by seelam sri siva prasad
          Once again I complained to airtel customer care 198 about the fraud person on 03/11/2019
          Today(04/11/2019) i got call from unknown number once again asking that OTP by telling the details mentioned on 198 yesterday
          Some of the airtel persons sharing my details or may be the fraud person is airtel customer service

          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akshay Sudheer
            from Chennai, Tamil Nadu
            Nov 3, 2019
            Report
            Copy

            Mobile number: [protected]
            Issue: tried recharge through various platforms (Paytm, google pay, airtel's app, retail shop) but all went unsuccessful. Always money is deducted from bank but recharge failed due to technical issue.
            Recharge tried for 169, 199, 23..
            Also im unable to get response/options after dialing *121*51#

            Inspite of several complaints booked so far, im not being informed about the status.
            Every time after a hectic process of getting connected to a customer care executive, all that i hear is complaint is escalated to the respective team.

            Kindly look into the issue and provide a resolution asap. Its open for more than 3 weeks.
            (Attached a screenshot o[censored]nsuccessful transaction message)

            Thanks,
            Akshay
            [protected]@gmail.com
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vinod taga
              from Delhi, Delhi
              Nov 3, 2019
              Report
              Copy

              Address: H.No 69, Hastsal village, uttam nagar, new delhi-110059, New Delhi, Delhi

              Radiation from the mobile tower getting causing diseases... I would like to lodge complaint on behalf of residing and self in the area near the address mentioned above against the installation and functioning of mobile phone towers installed on the said address and thereby putting the life of residents in vicinity in hazardous situation.. Because of heavy radiation... We are getting diseases from it.. There are two patient in the neighbour too.. I got skin disease from its radiation vibes coming from tower. As you know that, it is general rule that, the mobile tower has to be installation 50 meters away from the residential area as the radiation eminating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. Therefore, various building societies are refusing to install the said mobile tower on their building. Hence, the said mobile company choosing residential areas as they know that, few people are very greedy about the money and ignorant of their effect.. We are getting effected badly..
              We are, therefore, request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above said address in order to prevent further damage to the health of innocent people of the area. Thanking you. Yours faithfully
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shivkumar Chaudhari
                from Mumbai, Maharashtra
                Nov 3, 2019
                Report
                Copy

                Address: 24 B, Bansilal Nagar, Shirpur, Dhule, Maharashtra, 425405

                I've bought new airtel sim from retailers its get activated and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  s30utkarsh
                  from Noida, Uttar Pradesh
                  Nov 3, 2019
                  Report
                  Copy

                  Respected sir/madam
                  It's a request to you that kindly take action on [protected] this number he repeatedly messaging vulgar messages on my colleague number i warn him that kindly stop calling her even after warning he didn't understand and continously messaging vulgar messages mam/sir please take a strict action on this number so that she feels her protected from such kind of people
                  Regards,
                  Utkarsh
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mm291996
                    from Mumbai, Maharashtra
                    Nov 3, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Pathankot, Punjab, 145001

                    To whomsoever it may concern

                    On 30/10/2019 i went to airtel office, patel chownk, pathankot, punjab and submitted my request for porting my number from vodafone to airtel. All the documents were submitted and the attendant said my request has been submitted. On 2/11/2019 i received a text message saying that my previous sim services would be discontinued at 11:30 pm and airtel sim will become active.

                    To my utter dismay, when i inserted the sim it showed "no network" and hence i am left with two non working sim cards.

                    Furthermore, they asked me authenticate the email address i sent a complaint through by send the otp on the number which is non functional (Thanks to them).

                    This is not only disappointing but catastrophically frustrating. Kindly resolve this issue as soon as possible.

                    Regards
                    Mokshi manhas
                    Nov 3, 2019
                    Complaint marked as Resolved 
                    No active steps taken. I transferred the Sim to a basic phone and it eventually got network.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Ganesh211
                      from Chennai, Tamil Nadu
                      Nov 2, 2019
                      Report
                      Copy

                      Address: 600015

                      Airtel poor signal in chennai saidapet area pincode-600015, lot of people facing the same issue in this area. Due to this some of them already port to another networks. Most of them given complaint to airtel customercare and still no improvement. Signal showing -113dbm, most of the time showing no service and emergency calls only. Airtel team not giving any proper schedule time to resolve this issue going on in our area past 5months.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Laxmi Paraskar
                        from Mumbai, Maharashtra
                        Nov 2, 2019
                        Report
                        Copy

                        Address: Akpla, Akola, Maharashtra, 444501

                        Senier department adhikari information true sangat nahit sir please help me sir ...
                        1adhikari Information different sangate .
                        2 hi different sangatat sir .

                        Senior department achich Behavior Det astil Tar mag grahkani Kay karayach sir please Replay sir me

                        Email id [protected]@gmail.com
                        Mobile no-- [protected] AIRTEL IS A BEST NETWORK
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          seelam sri siva prasad
                          from Chirala, Andhra Pradesh
                          Nov 2, 2019
                          Report
                          Copy

                          Address: Rajahmundry

                          02/11/2019
                          I got a call from [protected] talking about my sim recharge details which was recently complained to airtel customer care and he asked some details and i told everything after that he frwd a link for the confirmation process i entered every details after that he hacked my account and took amount 10, 300 through sbi upi

                          How can hacker know that i was complained to airtel customer care because of airtel service they hacked
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vigneshvinoth25
                            Nov 3, 2019
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 600061

                            For past 3 months if someone calls me it says as out of coverage. 90%of the people who calls me told this no matter wherever I am. I have full tower as well. Also I have recharged 399 pack and there is no internet connectivity at all. 4G is like 2G speed only and not losing at all. Waste of money and only I use 100MB per day due to this. Poor customer service and have decided to port out and switch to another network
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              VirendraKumar88
                              from Mumbai, Maharashtra
                              Nov 2, 2019
                              Report
                              Copy

                              Respected sir / madam

                              My name is virendra kumar

                              This is my airtel number
                              [protected]

                              This is my address
                              Room 17 sajai khanjahanpur district azamgarh city shahganj uttar pradesh 223222

                              Latitude 26.07488 and longitude 82.72963

                              We are facing huge network coverage in our area we had called customer care many times but no action taken we had complaint issue to nearest gallery of bharti airtel but no action taken

                              Bharti airtel is always known for best service and resolution... But we can't get any help from bharti airtel o[censored]ttar pradesh department...

                              Airtel network team is not helping us after esclating many complaint to higher authorities of airtel.. Now i will take this report to airtel ceo sunil mittal sir and managing director gopal vittal sir
                              On their email i'd

                              And network team of airtel department i m not get any resolution from network department of airtel

                              Now i will finally appeal my voice to appeallate desk of trai [protected]@trai.gov.in and chairman of trai dr. R. S. Sharma

                              I m waiting reply from airtel desk to resolve of the network coverage issue on high priority basis plz do the needful on higher priority basis and resolve the issue of network coverage... Even i m ready to give my land for network tower installation if airtel department required us.. And also help from all clearance authorities

                              This is my allternate number if number not get connected
                              [protected]

                              Rf team had harrased us mentally and physically by telling we are coming today then telling wait for afternoon again telling wait for evening no helo from airtel department

                              Pankaj [protected]

                              From 4 days he had harrased my 4 days payment is wasted by him rs 4800... Plz take necessary action against him immediately the way he had harraisng customer
                              Airtel customer support has been notified about the posted complaint.
                              Nov 05, 2019
                              Updated by VirendraKumar88
                              Respected Sir / Madam

                              My Name is Virendra Kumar

                              This is my Airtel Number
                              [protected]

                              This is My Address
                              Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

                              Latitude 26.07488 and Longitude 82.72963

                              After Esclation the network Coverage issue of Airtel ..RF Team had contacted us specially Pratik sir [protected] they had contacted me and after 4 days team had Came today had came with 4 enginer from 4 wheeler

                              RF Team had visited on our Location 2/11/109 with 4 person they had done all the possibilities of network boost..but didn't succeed of boost..they had Done all the Drawing of our Area and Taken all Location and Report ...they will Submit To Concern team and Planning team for New Site

                              RF Team Suraj Sir had approved new site on our location ... Waiting For Next Team to Come on Our Location plz Contact other team to come on our location

                              Plz do the needful on urgent basis from u r end

                              This is my Allternate Number
                              [protected]
                              Virendra Kumar
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                umeshkumar88
                                from Mumbai, Maharashtra
                                Nov 2, 2019
                                Report
                                Copy

                                Respected sir

                                My name
                                Gaurav ramnath magar

                                This is my airtel number
                                [protected]

                                This is latitude and longitude
                                19.44548
                                75.28916

                                Allternate number
                                [protected]

                                This is my address
                                Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

                                We had huge network coverage problem in our area.. No network is available whole village is distracted from airtel service

                                We had given many complaint to bharti airtel customer desk, appellate desk, nodal desk, esclation department, grievance department, airtel gallery, customer care

                                But no help we are getting for network coverage improvement
                                Higher authorities declared new site in our area but rf team of ahmadnagar district is not coming to our location and giving false to concerned department that everything is ok

                                I m requesting to u sir we just want network in our area whole village and other society members are frusted we want airtel service in our area

                                We willing to give land for network tower on our land for better network enchance to airtel for better network

                                Want resolution from u r end of network coverage issue in ahmadnagar district of maharashtra state

                                I m attaching the images of appellate desk and esclation team but not get the resolution from their end.. We want best of best network from airtel for which it is known in world
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sksingh15
                                  from Mumbai, Maharashtra
                                  Nov 1, 2019
                                  Report
                                  Copy

                                  Address: Kanpur, Kanpur, Uttar Pradesh, 208025
                                  Website: airtel.in

                                  Airtel dth service has become cheat and fraudulent. They have charged me fraudulently to replace dth set-top box, charge for change of card, non refund of dth daily charges for non working of dth services for over 5 days with cumulative loss of more than 400/-. Call center executives are blatant and just adamant as of they are living in monopolistic services.
                                  Pls be very careful when subscribing for airtel services.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ayush Singh Chouhan
                                    from Delhi, Delhi
                                    Nov 1, 2019
                                    Report
                                    Copy

                                    Address: 92-c, Sangam nagar, Indore, Madhya Pradesh, 452006

                                    I had a complaint a year ago that i was told that your problem will be fixed in 1 month, but that problem has not been corrected yet and has started giving more problems
                                    Please fix the problem as soon as possible. I am having a lot of problem using airtel. You correct this problem in a few days
                                    My airtel no. [protected]
                                    Email - [protected]@gmail.com
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Skhatri@11
                                      from Delhi, Delhi
                                      Nov 1, 2019
                                      Report
                                      Copy

                                      Respected sir,
                                      I am surender singh mobile number [protected] of airtel. Please provide me all call recording of mobile number [protected] with my mobile number. This is very important to me to get it. Send me on my email address [protected]@gmail.com. These call recording are save my marrige life only so i requested you again please send me all call recording with this number. Please save my marriage life respected. Please do not ignore my request.
                                      Thank you
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashwin Mhatre
                                        from Mumbai, Maharashtra
                                        Nov 1, 2019
                                        Report
                                        Copy

                                        Address: Raigad, Maharashtra, 410206

                                        Hi,
                                        I am using airtel digital tv from last 3 years, and they are not providing good service. I have samsung built in cam card of airtel digital tv. Currently i have problem with that cam card it is getting loose, so i want to buy new set top box for that. When i called there customer service they will told the price is 850 rs. But when there engineer is coming he has told me that it is for 1200 rs. So again i called customer care representative he was told me that it is for 1800 rs.
                                        My customer id is [protected]
                                        Mobile number [protected]
                                        Can you tell me what is the exact price of set top box.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit