Airtel Complaints & Reviews

I recharged my airtel number on
12th August 2019 Form my airtel
app for 399rs and paid via amazon.
But have not got any msg for
successful recharge.
It has been 10 days
my refund not received.

I have contacted airtel customer care
But they always said it will be refunded in 7 to 10 days

And one customer care executive hang up on me.

I migrated from vodafone to airtel a few months back. I had full dnd active on my number and like in past, i expected not to receive any marketing calls and sms on my number. Unfortunately this did not happen and i have been forwarding all those marketing calls/sms to 1909. Since this was going on for a long time i decided to email airtel customer care 15th august giving them the whole information and requesting if they could help further.
Since then i've received 2-3 phone calls and emails now advising me that they have a dedicated team to look into this further and that i should now write to them and explain my issue in details. So i ended up emailing the whole issue in details to first the airtel customer care team and then to the nodal and appellate authority who by the way did not even care to respond back to me and now airtel believes that i have so much spare time on my hand that i should write my issue in detail to this new department they have created.in addition the response from the airtel csr also states that even though i have a full dnd on my number marketing calls and sms will reduce drastically but might still continue occasionally.
All i want is some help to ensure that i dont get these marketing calls and sms on my number which incidentally i never used to get on vodafone but airtel is proving that it is incompetent in doing so and ensure that its customers are left to run from one end to another.

I am not receiving port out UPC number even after sending multiple port out messages to 1900. I went to airtel express store and they say to call customer care number and after calling customer care i am not getting any response from customer care executive. Please help in resolving or provide alternate way to port out.
Mobile number :[protected]
Name : nitin patel

I requst aitel for new conection broadband 8mbps plan 10th may 2019 and pay 2700 for six month but at conection time airtel person saying only givinf 2mbps speed then after befor conection i refused my conection but airtel not return my amount and details till today 22nd aug 2019. Airtel cheated. Whats can do now my contact no. [protected]. Plz help me

Made an accidental recharge of rs 3998 on airtel number [protected]. I was trying to recharge only rs 399. Paytm transaction id is [protected] dated 22 august 2019. Please reverse the recharge amount as no international roaming, etc, have been done.
Please email me back about your action. I am earning 20k per month, how can i afford losing 3999 in one click. Please resolve my issue and transfer the same to paytm account

Respect sir / madam
Hello,

I have registered request/complaint via Reference No.[protected] on 16/08/2019 21:29:38. The same will be closed within 4 Working Days..
Today is 20/08/2019 and still there is
connectivity issues on my Airtel number [protected]. I can call only from Airtel to Airtel number .To others number there is no calling .I am tired ( Mera phone kaa outgoing band hai or phone kaa Paisa according to your plans 349 + GST chalu hai
I think this is not Airtel company policy
Outgoing phone band kar Kay Paisa lay naa
This is not a policy of company)

19/08/2019 I have visited to Airtel gallery Malad for final bill because I am tired call 121 & mailing to Airtel customer care .I think Airtel is wasting time and days by giving excuses.
For calling to others number now I am using jio sim. If you can't solve my problem let me know
It's urgent... I have ported my number
Only I have to submit my documents other net work not Airtel

Thanking you
Ashok( [protected])

I am an airtel mobile subscriber of three months unlimited data pack of 2.3 gb/day. My whatsapp setting completely blocks automatic downloads, hence consumption of 800 mb by simply reading messages and sending three screenshots to my business partners is highly doubtful. I just realised once i used my airtel app to see my data balance which reads 1.5 gb/2.3gb in the evening, just as i was about to share my hotspot to my android tv. Kindly solve the matter.

My mobile no. is [protected] I have paid my August billNo. by dropping my cheque No.943519 dtd070819 drawn on State Bank Of India Jwala Heri Delhi in drop box situated at your office in B1 block Paschim Vihar but I regret to note that cheque has not been debited to my account till date. Also I have not received any communication from your office about any discrepency in the cheque please advise me about the current status of my payment.

Airtel is doing bankrupt while recharging for newly migrated numbers from Docomo Network. Initially they were processing refund for the amount for which they weren't able to process mobile recharge.

But afterwards they found a way to bankrupt and loot people's money. They clearly start not processing any refund and continually doing the bankruption for the smaller amount, combinely odds of 1000 rupees atmost.

Somehow I had reached customer care by dialling 198 and somewhere by pressing 9 where there weren't option for 9. That allows people to reach Customer Care of telecom providers. Those 9 - Nine's, start doing bankruption saying to do initial recharge of Rs.199, because that's initial activation way of recharge amount.

To clearly state Bharthi Telecom Ltd., is shown their In capability in terms of always as is. And they are incapable to handle hefty of number. For example if you don't use your number, they will use to give it to others where you can recognize them by seeing your own number with other profile photo in Whatsapp. It could be your mAdhaar number.

That's as is Bharthi Telecom Ltd., and their Government Bonding. So you can understand. They just Bakruption. Snatch your number from you and give it to Brokers first (sort of), and after that anything.

They even have binding with all sort of Brokers in Market. Particularly Black Market.

Now I thinking that no way I can get my Docomo Number back. So probably that I lost my mAdhaar Number. So who answer here so.

I ported my number from jio to airtel on 12th of august 2019. I received a message from airtel on 20th august 2019 that your number is ready for activation and to activate the number call 59059 for tele verification after inserting the new sim. My phone is showing the network but when i am calling 59059 i get a message that this number is not registered on network. I am not able to use my number after porting kindly activate my number.

I had purchased (Before the year 2000) a sim card bearing mobile no. [protected], at that time company had assured that the sim is valid for the lifetime. At the time of purchase, i had paid rs. 1999/- for lifetime use. Nowadays the company defers from its promise and send unlimited massages for recharge and company had stopped incoming sms, whats ups and voice calls.
This way the company had cheated me and many others also.
The company should start its services immediately without interruption.

Dear sir,

I have 4 vehicles (Volkswagen polo) and all my vehicles servicing in mahindra first choice only. Yesterday i have given full oli service to vagan care at pondicherry. There is very bad experience in terms of service.. I need clear explanation on my service... Otherwise i'm going file the compliance against your company... I hope you understand my pain and do the needful...

Murugan m
[protected]

Respected sir,
My contact number is [protected] and i am living at udotpura, jalaun u. P. From last 14 to 15 days i am facing problems regarding network. When in a call suddenly network fluctuate and disappeared. I had changed my phone but problem still persist. Ki fly do something hopeful and needful on this matter. I had contacted airtel customer service they told me to reset your phone but the problem still same. Waiting for your reply, and my alternate mobile number is [protected].

Hello,

I have issued a new sim (As my old sim was lost due to phone stealing) on 17th aug, 2019 at around 1 pm. Post the suggested time of 6 hours, the sim wasn't reactivated. I again went to the same store on 18th august 2019. The store operators couldn't detect the fault and suggested me to go through the issuing procedure once again and wait for 6 more hours. On 18th, the time was around 6pm. Again, the sim wasn't activated. From 19th august, i have been continuously trying to connect on 121 and file a complaint at 198.. But no successful response has been received. Rather, the customer executives are being rude and talking things that make no sense at all. A few are asking me to wait for 1 hour more (Which i have done at-least 3 times already) but no result again. 121 is asking me to visit the store again, the store is not able to detect the fault and is asking me to call at 121.

It's been 4 days already, the loss at the workplace is immense. I have also mailed at 121 email id (They are again asking me to call at 121). The complaint number that i have been provided with, is incorrect, to connect on nodal office number.

I have tried all that i could but am not able to retrieve my number.

From a company like airtel, this was not expected at all.

It would be a great thing if this matter is looked in immediately.

My airtel number to be reactivated is [protected]

Connect me on [protected]

Sir,
I have some money in my airtel payments bank.
I want to pay with that money but every time i try to pay with airtel money or airtel onlins debit card transaction is declined and message appear as getaway error at bank or wallet.

I can only recharge (Which i don't want) with this money and no other use.

In other words my money has stuck on my airtel payments bank. It is attached to my mobile no. [protected]

I want resolution no other than transfer of whole airtel money balance (I. E. 449 inr) to my pay wallet account [protected]

Give me my money back... I want nothing else!!! Not at all!!

We are running a small business since 6 years and recently we relocated and there was weak airtel signal. The porting request not make it and airtel treating customers like slave.
I made a porting request on 17/5/19 due to moving office and and weak signal in new place.
Since then, i repeatedly sent them asked payment confirmation more than 30 times and visited their office 6 times.
Airtel keep answering that they haven't updated in their system.
One or the other way airtel is repeatedly asking the same document still
The efforts we took :
1 dedicated employee
Management time
Employee's time
Stress
We have lost around 70% of our business due to poor connection problem
We are in the edge of closing down due to the
Misbehaviour of airtel for a simple porting request.

We need justice and financial compensation for our loss, please help us.
We are looking for a help this porting request.

Sir/madam,
It is stated that, am work Railway Department at New Delhi Railway Station-110002, My Airtel Mb. No.[protected], I have face problem of 4 G internet since 02 month, I have already lodge complaint in customer care but till date no action in this regard I also stated to you JIO mobile better work in every Railway Station. customer care no response till date and they said no problem. so this region the people convert number in JIO.
Sir, requested to take necessary action in this regard. I also informed to before two month better network of 4G in this area, at new Delhi railway station
Thank you. my mb No.[protected]

I have transfered amonut from bank to my airtel vollet.on 18th aug.2019 but till todate itis not credited in my airtel volet ac.as well as it is not refunded back to me.
as well as i am not geting any response from the company cc.
Thanks
Krupa bhatt

Dear sir, with reference to my service request[protected] for non working of my landline and broadband connection. Its been almost 4 weeks i am not able to receive or make any business calls and also my staff is not able to use the internet connection.
We have been following the matter everyday with the customer care who keep on assuring us that the problem will be sorted out in 24 hours but til date we are not able to receive any business call as a result we are suffering due to loss of business. Request you to please register a formal complaint for deficiency in service on the part of airtel

My airtel DTH no is [protected]

I have recharged my Airtel DTH with 1 yr subscription and all the channels (Full HD and SD both) on 3rd Nov 2018 for Rs 5999.

i.e my plan subscription is from 3rd nov 2018 to 3rd Nov2019

But Now they have changed my plan without intimating and getting permission from me in month of Aug-2019.

And moreover they are saying that now the validity of my subscription is up to 2nd oct 2019. And they have also stopped many of the channels.

In this way they are giving me service for 11 months only and that too with limited channels.

I called up there customer care many times but they have not responded to my query .

This only thing i require is to give me subscription up to 2nd nov 2019 with full channels (Both HD and SD).