Airtel Complaints & Reviews

Whenever we face any problems with our phones airtel customer service says to change the simcard as if they want to earn through this method instead of providing customer service. The network is very poor and fluctuation and calls fails most of the times. Even the communication can't be done fluently due to frequent breaks and background sounds.
We keep on complaining but the problems are not resolved permanently

I have recharge twice of 399 in my airtel number by mistake so i want take refund this 399 amount which is done twice. If refund is not possible so please extend my pack validity for 164 days. 1st recharge had done yesterday (9/8/2019) and 2nd recharge has done today (10/8/2019). So please clear this issue as soon as possible. I want to take refund or extend validity.

Hi sir my area kukatpally pragathi nagar still net work complaint not resolve. I am raised the complaint 3 months back. Present net work 0 points. I am not receiving incoming and out going calls. Please immediate resolution.

My contact address: d. No.1-59, plot no.100, near peacock junction, beside sbi bank, pragathi nagar, kukatpally.

Mobile no: [protected]

Worst internet services and also there customer support is the worst. They take all the details and everytime say the same thing that they are improving the service but it never gets improved. It's like wasting ur money. 4g doesn't even work on 2g i believe. And this happens everywhere in my city. And all my internet setting are perfectly fine. Pls help me out or else i would have to change the sim.

Mere dushre mob no [protected] ko 23 Feb 2019 ko 2 baar 597 ka recharge ho gaya lekin 6 month baad hi sim band ho gayi jab customer care par baat ki to wo bolte hai ki 6 month ke baad na to date expand hogi na hi paise refunde hoge or account se 1194 rs. Bhi cut gaye...
Ab ya to baki ke paise refund kijiye ya 6 month ki validity badaye.

I have no idea about this message why this message appears or who send this message on my mobile. Is this message real or fake. On dated[protected] at 6:45 pm, i got a message on my mobile seems to spam. So i want to know about this message who is actual sender of the message. Please help me out about this message belongs to service message or not.

Message : your mobile has won rs 3, 50, 00, 000.00 in the ongoing whatsapp global award 2019. For claims, send your name; address; mob no, to [protected]@e-rbi.co.in

My airtel prepaid mobile number is [protected] and i opted for a pack paying rs 448 on 11th june 2019 valid till 30th aug 2019. Meanwhile today they-airtel-had debited my mobile account with rs 23 for a pack which did not request and also when there is a running pack in force. I sent messages to them to recredit the amount wrongly debited but no positive reply from them so far.

I had subscribed for one month which included hd channels which were functioning ok till yesterday afternoon, but suddenly the message has come that the channel is not a part of package. On calling your helpline number we were assured that the needful will be done and restored but till date nothing has been done. Today now when we call we are informed that the system is being updated so we can't help you.

My mobile number is [protected]. I have availed portability of number in june2019.
I requested for refund of security. The company has informed they have sent a cheque on 28th june till 7th aug. I did not receive. Then i sent copy of cancelled cheque as per their request. I sent it. They mailed me that they paid it on line on 2nd aug. But till 7th it was not credited to my account. Now they require bank statement from 28th june to 7th aug.
How is it possible to send bank details to any body. I can get it verified to their outlet at paota jodhpur nearby to my house.
Now there is no response from airt
Dharam narain joshi
Jodhpur. Phone no. [protected]

I left airtel company on 1 march 2019
Now today is date 9/august/2019 i think it’s enough time to send for f&f but seriously i send many’s mails many messages but no response one person working over there his name anupam sir his really nice person his always reply but rest can’t explain about them soo plzzz do something other wise i will go in court

Today 9th august, 2019,
I tried to recharge my mobile number from my airtel app choosing payment method amazon pay.my balance is deducted from amazon pay but recharge failed.Now airtel says they are not responsible for it .They says I should contact with amazon, and amazon says same about airtel.I need recharge or refund asap.I have a question for airtel, If I pay from my debit card and recharge history not shown, then what I should do? contact with recharge operators or argue with bank?

Amazon Pay Order ID: #P[protected]

Airtel not show their order id.

Hello sir/madam,
My samsung a30 with airtel prepaid sim ([protected]) receives popup msg in the night which makes my phone remains awake till the morning.

It needs to be pressed cancel to make screen sleep and i don't know it in the middle of the night. It's draining my battery.

Kindly help to stop it.
I am attaching the screenshot of it.
Thanks.
[protected]@gmail.com
[protected]

This is with reference to the airtel postpaid number.[protected] which is in the name of innovation alchemy consulting pvt ltd. Yesterday i requested to activate the plan: ir @3999-30days pack, unlimited incoming (Travelling country - india to spain). I sent an request to [protected]@in. Airtel.com from register id. [protected]@innovationalchemy.com, because we need the plan activation from 8/8/2019. But no reply from airtel team for the plan activation. Today i spoke with customer care, the lady is telling we can't do anything, you have to wait for the reply. Or else we have to go & visit the relationship centre at this time (9.30pm). What is wrong with airtel, you people are not responding to the email or calls. Then who is the responsible person we have to speak?

A request for shifting of connection made on 30th july, was assured request will be resolved within 72 hours. No attempts made from the company’s end. After repeated calls to the 121, got to know that there is no tab available to pair my connection near my new location. Applied for a new connection, executive came to collect documents and said the new connection will be activated by evening. Asked why is there a tab available for a new connection but not shifting one. Again contacted 121, told that this fellow is a sales team person - doesn’t understand all this. Have been asked to be patient, no timelines given-no assurances. Broadband number:15139074

I have been Airtel customer for more than 6 months and was unsattisfied with the services and plans. Also the Airtel store on 100ft Road Bathinda when ported my no. put my no. under Indian Army without informing/asking me. No one from my family belongs to Army, I dont know why they have put my no. in Army category. After so many requests this matter was solved. Now Airtel is putting objection of 90 days while porting from Airtel to BSNL whereas I have already paid the dues and fulfilled all the criteria of porting(more the 180 days though). I request you to do this asap otherwise would have to take this case to National Consumer Forum.

My name is Jamshad residing in Ajman-UAE fore more 15 months .
i was using Airtel sim from india . when i left to UAE on 13/05/2018 My Airtel SIm balance was 15 indian Rupees. Bu for 10 months i got messages but call was unable . But on 14/07/2019 My sim was completely deactivated what i will do- [i want that sim back )
please help me

Mob.[protected]alternate mob.[protected]
Mr. Ealias simon
Respected sir i am really cheated by airtel. I am unable to use this sim in indoor. Airtel assured me your landmark had excellent 3g 4g coverage. No worry about coverage. But after start using call and data services in home, i realized airtel not providing even a 2g coverage also.in home. I am really cheated by airtel. Not able to make or receive calls, unable to send an sms also in indoor. Big cheater in the world. I had mentioned several times to barti airtel regarding the issue. But the company not take any action for improving the coverage only 500mtrs distance from my home to nearest airtel tower.

I have an airtel number from past 12 years (Same number) and till airtel got merged with aircel last year around same time, i was not able to send any sms out since then. Worst case, if i want to port my number to other carrier, even that is not possible as all outgoing sms from airtel are not working. It gives a message "message not sent" and i checked sms service center number, changed at least half a dozen sims from airtel in last 1 yr and even gave my sms to airtel store service guys to place on their mobile and try sending sms. None of them helped to fix it. I now have a new habit of raising 1 complaint request with airtel every month and after it is gone to network engr and everyone else in that company, it gets closed without my consent and the problem still persists. I want to complaint against airtel for 1) not able to give sms outgoing service 2) not able to even switch to other carrier with same number (For this you need to send sms to 1900 with port which is what i have problem with.
Please help.

I did an upi transaction of rs 5000 from paytm payments bank (Ac no[protected] to my airtel payments bank (Ac no - [protected]) on 04/08/2019. Transaction id - [protected]. Thereafter i deposited rs 5000 once again to my airtel payments bank account on 05/08/2019. Total available balance should be 5000 + 5000 = 10000. The balance of rs 5000 which have deposited on 04/08/2019, is not updated till now. I want to get further details of the transaction of the dated 04/08/2019. Banking authority is not provide me satisfactory resolution.

Mobile number - [protected].
Gmail - subhro.1987. [protected]@gmail.com.

Sender transaction details-

Transaction id - s16190413
Transaction date - 04/08/2019
Time - 07:23 pm
Transaction amount - rs 5000/-
Transaction mode - upi
Sender upi address - [protected]@paytm
Sender name - subhra kanti dutta
Sender account number[protected]
Sender ifsc code - pytm0123456
Sender mobile number - [protected]

I switched my idea number to airtel for better service and network but i have come across worst service and network of airtel. Most of the time my caller complain me i keep my phone not reachable. So if you cant provide a better network then don’t convience customer that our network is best. We pay above 400 bucks but it is worthless. I m requesting to to get it solve as soon as possible