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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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S
seelam sri siva prasad
from Chirala, Andhra Pradesh
Nov 3, 2019
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Airtel care sharing customers details to outer persons, some one called me as airtel customer care and said my failed transaction details and they mentioned that all my details frwd some msgs to me after i lost 10, 300 money from my account, someone one used my airtel app. I asked the customer care how they shared my recent details that means (I complained to customer care 198 regarding my recharge failure) to the third person
Now simply they it was not there fault and they are saying that make a complaint in police station
Airtel customer support has been notified about the posted complaint.
Nov 04, 2019
Updated by seelam sri siva prasad
Once again I complained to airtel customer care 198 about the fraud person on 03/11/2019
Today(04/11/2019) i got call from unknown number once again asking that OTP by telling the details mentioned on 198 yesterday
Some of the airtel persons sharing my details or may be the fraud person is airtel customer service

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    A
    Akshay Sudheer
    from Chennai, Tamil Nadu
    Nov 3, 2019
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    Mobile number: [protected]
    Issue: tried recharge through various platforms (Paytm, google pay, airtel's app, retail shop) but all went unsuccessful. Always money is deducted from bank but recharge failed due to technical issue.
    Recharge tried for 169, 199, 23..
    Also im unable to get response/options after dialing *121*51#

    Inspite of several complaints booked so far, im not being informed about the status.
    Every time after a hectic process of getting connected to a customer care executive, all that i hear is complaint is escalated to the respective team.

    Kindly look into the issue and provide a resolution asap. Its open for more than 3 weeks.
    (Attached a screenshot o[censored]nsuccessful transaction message)

    Thanks,
    Akshay
    [protected]@gmail.com
    Airtel customer support has been notified about the posted complaint.
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      V
      vinod taga
      from Delhi, Delhi
      Nov 3, 2019
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      Address: H.No 69, Hastsal village, uttam nagar, new delhi-110059, New Delhi, Delhi

      Radiation from the mobile tower getting causing diseases... I would like to lodge complaint on behalf of residing and self in the area near the address mentioned above against the installation and functioning of mobile phone towers installed on the said address and thereby putting the life of residents in vicinity in hazardous situation.. Because of heavy radiation... We are getting diseases from it.. There are two patient in the neighbour too.. I got skin disease from its radiation vibes coming from tower. As you know that, it is general rule that, the mobile tower has to be installation 50 meters away from the residential area as the radiation eminating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. Therefore, various building societies are refusing to install the said mobile tower on their building. Hence, the said mobile company choosing residential areas as they know that, few people are very greedy about the money and ignorant of their effect.. We are getting effected badly..
      We are, therefore, request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above said address in order to prevent further damage to the health of innocent people of the area. Thanking you. Yours faithfully
      Airtel customer support has been notified about the posted complaint.
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        S
        Shivkumar Chaudhari
        from Mumbai, Maharashtra
        Nov 3, 2019
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        Address: 24 B, Bansilal Nagar, Shirpur, Dhule, Maharashtra, 425405

        I've bought new airtel sim from retailers its get activated and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service.
        Airtel customer support has been notified about the posted complaint.
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          S
          s30utkarsh
          from Noida, Uttar Pradesh
          Nov 3, 2019
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          Respected sir/madam
          It's a request to you that kindly take action on [protected] this number he repeatedly messaging vulgar messages on my colleague number i warn him that kindly stop calling her even after warning he didn't understand and continously messaging vulgar messages mam/sir please take a strict action on this number so that she feels her protected from such kind of people
          Regards,
          Utkarsh
          Airtel customer support has been notified about the posted complaint.
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            M
            Mm291996
            from Mumbai, Maharashtra
            Nov 3, 2019
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            Resolved

            Address: Pathankot, Punjab, 145001

            To whomsoever it may concern

            On 30/10/2019 i went to airtel office, patel chownk, pathankot, punjab and submitted my request for porting my number from vodafone to airtel. All the documents were submitted and the attendant said my request has been submitted. On 2/11/2019 i received a text message saying that my previous sim services would be discontinued at 11:30 pm and airtel sim will become active.

            To my utter dismay, when i inserted the sim it showed "no network" and hence i am left with two non working sim cards.

            Furthermore, they asked me authenticate the email address i sent a complaint through by send the otp on the number which is non functional (Thanks to them).

            This is not only disappointing but catastrophically frustrating. Kindly resolve this issue as soon as possible.

            Regards
            Mokshi manhas
            Nov 3, 2019
            Complaint marked as Resolved 
            No active steps taken. I transferred the Sim to a basic phone and it eventually got network.
            Airtel customer support has been notified about the posted complaint.
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              G
              Ganesh211
              from Chennai, Tamil Nadu
              Nov 2, 2019
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              Address: 600015

              Airtel poor signal in chennai saidapet area pincode-600015, lot of people facing the same issue in this area. Due to this some of them already port to another networks. Most of them given complaint to airtel customercare and still no improvement. Signal showing -113dbm, most of the time showing no service and emergency calls only. Airtel team not giving any proper schedule time to resolve this issue going on in our area past 5months.
              Airtel customer support has been notified about the posted complaint.
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                L
                Laxmi Paraskar
                from Mumbai, Maharashtra
                Nov 2, 2019
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                Address: Akpla, Akola, Maharashtra, 444501

                Senier department adhikari information true sangat nahit sir please help me sir ...
                1adhikari Information different sangate .
                2 hi different sangatat sir .

                Senior department achich Behavior Det astil Tar mag grahkani Kay karayach sir please Replay sir me

                Email id [protected]@gmail.com
                Mobile no-- [protected] AIRTEL IS A BEST NETWORK
                Airtel customer support has been notified about the posted complaint.
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                  S
                  seelam sri siva prasad
                  from Chirala, Andhra Pradesh
                  Nov 2, 2019
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                  Address: Rajahmundry

                  02/11/2019
                  I got a call from [protected] talking about my sim recharge details which was recently complained to airtel customer care and he asked some details and i told everything after that he frwd a link for the confirmation process i entered every details after that he hacked my account and took amount 10, 300 through sbi upi

                  How can hacker know that i was complained to airtel customer care because of airtel service they hacked
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vigneshvinoth25
                    Nov 3, 2019
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                    Address: Chennai, Tamil Nadu, 600061

                    For past 3 months if someone calls me it says as out of coverage. 90%of the people who calls me told this no matter wherever I am. I have full tower as well. Also I have recharged 399 pack and there is no internet connectivity at all. 4G is like 2G speed only and not losing at all. Waste of money and only I use 100MB per day due to this. Poor customer service and have decided to port out and switch to another network
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      VirendraKumar88
                      from Mumbai, Maharashtra
                      Nov 2, 2019
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                      Respected sir / madam

                      My name is virendra kumar

                      This is my airtel number
                      [protected]

                      This is my address
                      Room 17 sajai khanjahanpur district azamgarh city shahganj uttar pradesh 223222

                      Latitude 26.07488 and longitude 82.72963

                      We are facing huge network coverage in our area we had called customer care many times but no action taken we had complaint issue to nearest gallery of bharti airtel but no action taken

                      Bharti airtel is always known for best service and resolution... But we can't get any help from bharti airtel o[censored]ttar pradesh department...

                      Airtel network team is not helping us after esclating many complaint to higher authorities of airtel.. Now i will take this report to airtel ceo sunil mittal sir and managing director gopal vittal sir
                      On their email i'd

                      And network team of airtel department i m not get any resolution from network department of airtel

                      Now i will finally appeal my voice to appeallate desk of trai [protected]@trai.gov.in and chairman of trai dr. R. S. Sharma

                      I m waiting reply from airtel desk to resolve of the network coverage issue on high priority basis plz do the needful on higher priority basis and resolve the issue of network coverage... Even i m ready to give my land for network tower installation if airtel department required us.. And also help from all clearance authorities

                      This is my allternate number if number not get connected
                      [protected]

                      Rf team had harrased us mentally and physically by telling we are coming today then telling wait for afternoon again telling wait for evening no helo from airtel department

                      Pankaj [protected]

                      From 4 days he had harrased my 4 days payment is wasted by him rs 4800... Plz take necessary action against him immediately the way he had harraisng customer
                      Airtel customer support has been notified about the posted complaint.
                      Nov 05, 2019
                      Updated by VirendraKumar88
                      Respected Sir / Madam

                      My Name is Virendra Kumar

                      This is my Airtel Number
                      [protected]

                      This is My Address
                      Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

                      Latitude 26.07488 and Longitude 82.72963

                      After Esclation the network Coverage issue of Airtel ..RF Team had contacted us specially Pratik sir [protected] they had contacted me and after 4 days team had Came today had came with 4 enginer from 4 wheeler

                      RF Team had visited on our Location 2/11/109 with 4 person they had done all the possibilities of network boost..but didn't succeed of boost..they had Done all the Drawing of our Area and Taken all Location and Report ...they will Submit To Concern team and Planning team for New Site

                      RF Team Suraj Sir had approved new site on our location ... Waiting For Next Team to Come on Our Location plz Contact other team to come on our location

                      Plz do the needful on urgent basis from u r end

                      This is my Allternate Number
                      [protected]
                      Virendra Kumar
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                        U
                        umeshkumar88
                        from Mumbai, Maharashtra
                        Nov 2, 2019
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                        Respected sir

                        My name
                        Gaurav ramnath magar

                        This is my airtel number
                        [protected]

                        This is latitude and longitude
                        19.44548
                        75.28916

                        Allternate number
                        [protected]

                        This is my address
                        Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

                        We had huge network coverage problem in our area.. No network is available whole village is distracted from airtel service

                        We had given many complaint to bharti airtel customer desk, appellate desk, nodal desk, esclation department, grievance department, airtel gallery, customer care

                        But no help we are getting for network coverage improvement
                        Higher authorities declared new site in our area but rf team of ahmadnagar district is not coming to our location and giving false to concerned department that everything is ok

                        I m requesting to u sir we just want network in our area whole village and other society members are frusted we want airtel service in our area

                        We willing to give land for network tower on our land for better network enchance to airtel for better network

                        Want resolution from u r end of network coverage issue in ahmadnagar district of maharashtra state

                        I m attaching the images of appellate desk and esclation team but not get the resolution from their end.. We want best of best network from airtel for which it is known in world
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          sksingh15
                          from Mumbai, Maharashtra
                          Nov 1, 2019
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                          Address: Kanpur, Kanpur, Uttar Pradesh, 208025
                          Website: airtel.in

                          Airtel dth service has become cheat and fraudulent. They have charged me fraudulently to replace dth set-top box, charge for change of card, non refund of dth daily charges for non working of dth services for over 5 days with cumulative loss of more than 400/-. Call center executives are blatant and just adamant as of they are living in monopolistic services.
                          Pls be very careful when subscribing for airtel services.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Ayush Singh Chouhan
                            from Delhi, Delhi
                            Nov 1, 2019
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                            Address: 92-c, Sangam nagar, Indore, Madhya Pradesh, 452006

                            I had a complaint a year ago that i was told that your problem will be fixed in 1 month, but that problem has not been corrected yet and has started giving more problems
                            Please fix the problem as soon as possible. I am having a lot of problem using airtel. You correct this problem in a few days
                            My airtel no. [protected]
                            Email - [protected]@gmail.com
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Skhatri@11
                              from Delhi, Delhi
                              Nov 1, 2019
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                              Respected sir,
                              I am surender singh mobile number [protected] of airtel. Please provide me all call recording of mobile number [protected] with my mobile number. This is very important to me to get it. Send me on my email address [protected]@gmail.com. These call recording are save my marrige life only so i requested you again please send me all call recording with this number. Please save my marriage life respected. Please do not ignore my request.
                              Thank you
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Ashwin Mhatre
                                from Mumbai, Maharashtra
                                Nov 1, 2019
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                                Address: Raigad, Maharashtra, 410206

                                Hi,
                                I am using airtel digital tv from last 3 years, and they are not providing good service. I have samsung built in cam card of airtel digital tv. Currently i have problem with that cam card it is getting loose, so i want to buy new set top box for that. When i called there customer service they will told the price is 850 rs. But when there engineer is coming he has told me that it is for 1200 rs. So again i called customer care representative he was told me that it is for 1800 rs.
                                My customer id is [protected]
                                Mobile number [protected]
                                Can you tell me what is the exact price of set top box.
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Anu@971653
                                  from Allahabad, Uttar Pradesh
                                  Nov 1, 2019
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                                  Address: 7/2 indra nagar , tirwa ganj , kannauj

                                  I had purchased a new connection of airtel dth on 30 oct 2019. My connection was intasalled by their technician on the same date. Technician told me that i'll get all the services in 2 hours and it's been more then 72 hours till now, i haven't received any service on my dth, i had raised more than 5 complaints but there's no reply from airtel. When i have talked to technician, he told me that it's companies fault and whenever i do same to the company they told me that it's my dealers fault.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Xczer
                                    from Delhi, Delhi
                                    Nov 1, 2019
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                                    2 days ago i added money on airtel thanks or airtel app through my bank account to recharge my airtel sim so added 448 in airtel wallet then i saw everytime i use to do a recharge it always says a error message and declined the request so i thought airtel cant do this thing so let me bring back my money to my bank account but failed again then tried to tranfer to someone's else account but again failed... Although its not that much money but i cant recharge and i cant use that money anywhere else what should i do... Airtel sucks the most in network and now in customer care too... How can they be so careless... Waiting till i get the money and i will choose any other operator... Really wanna throw out some bad words from my heart😠😠
                                    Airtel customer support has been notified about the posted complaint.
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                                      V
                                      Veleik Spark
                                      from Hyderabad, Telangana
                                      Nov 1, 2019
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                                      I have recharged my mobile number[prepaid] for rs.35 and rs.65 on two different instances from my bank account[netbanking] via google pay app. The amount got deducted, but the recharge wasn't successful twice. The transaction was complete and the deducted amount is visible in the transaction history as well. Something like this never happened when i recharged my account in a recharge center via cash.

                                      Regards,
                                      Veleik.
                                      Airtel customer support has been notified about the posted complaint.
                                      From Morning I have no Network coverage for Airtel.
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                                        S
                                        Sosamma Vte
                                        from Kottayam, Kerala
                                        Nov 1, 2019
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                                        Address: Puthengady house Mulanthuruthy post pin 682314

                                        Mob.[protected]
                                        Alternate mob [protected]
                                        Me. Ealias ps
                                        Puthengady house
                                        Mulanthuruthy
                                        Pin 682314
                                        Respected sir i am unable to use this connection. I am not getting 2g4g coverage. At the time of giving connection airtel offered excellent coverage both indoor and outdoor
                                        But now iam not getting 2g and 4g coverage. Ihad lost my number and money. Airtel nothing done for improving coverage after informing the problem. I don't know what i can do. Please help me sir. I can't call an ambulance also in an emergency
                                        Due to non availability of 2g and 4g
                                        Please take emergency action. Sir. Iam really cheated sir. I getting coverage 5km distance sir. I am staying in mulanthuruthy. But the tower location is 5km away from my home (Manakunnam 682307 tower location./my nearest tower location is pallithazam mulanthuruthy pin 682314.500mtrs away from my home. But airtel not giving coverage from mulanthuruthy. Thats why iam not getting even a 2g also. I am really cheated by airtel
                                        No one can't help me
                                        Airtel customer support has been notified about the posted complaint.
                                        Nov 01, 2019
                                        Updated by Sosamma Vte
                                        Artel cheated me
                                        Nov 01, 2019
                                        Updated by Sosamma Vte
                                        Mr.Ealas PS
                                        Puthengady House
                                        Mulanthuruthy Post
                                        Ernakulam Dt
                                        Pin 682314
                                        Mob.[protected] Alternate mob [protected]
                                        Respected sir I as a customer of Airtel mobile.i am staying in Mulanthuruthy sir.My nearest Aitel tower location is Pallithazam Mulanthuruthy
                                        But Airtel giving coverage us from Manakunnam pin 682307.Due to this reason I am not getting 2g 4g indoor coverage.i can't make or receive calls and unable to send an SMS also.I can't use data services also sir.Airtel told me that you are getting coverage from Mulanthuruthy..But Airtel cleverly hide the exact truth sir.I never think that Airtel cheat me .But the company very cruelly cheated me sir.IManakunnam is 5km away from my home.and it is in Udayamperoor Tripunitura.Airtl cheatied not only me but also all the Airtel customers staying this area.Very cruel and dead cheating sir.I beg you sir please take Emergency action for this sir.I can't call an Ambulance in an emergency situation due to poor connectivity.
                                        Please note this so.
                                        Yours sincerely
                                        Ealias
                                        Sir/ Medam Mera no. Ke out going and Incoming call ka data 6 month ka Chahiye no. Hai [protected]
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