Airtel Complaints & Reviews

I was a prepaid customer till april 2019 and at that time airtel network was not that good but it was adjustable. I had to go to the us for my personal work and when i approached the local airtel outlet in bhubaneswar, they told me that they don't have otp services available abroad for pre-paid customer.in order to have the otp facility, i need to convert to post paid customer. I agree and i did that.in the us i didn't get any otp services. Somehow i managed my work there. When i came back to india, i complained about the same and asked them to convert my no. To pre-paid, to which they said it's not possible. Post paid customer cannot become a pre-paid customer, but the vice versa is possible.

Since june 2019, i am having a network problem. I have registered a complaint on 12th june, but nothing has been done till now. Every time, they make false promises like superior member or technician will reach out to you in 24 hrs and others but in reality, nothing they do.

I want to do mnp now, but before that, i want to tell airtel that you can not cheat your customers.

I had called airtel on 3rd july 2019 and requested for 1499 pack activation for 10 days romaing in thailand for my travel starting 6th july to 12th july

It was not activated and now i have a bill of more than 4500

I decided to pay the bill and port but on 10th of july retention team called me and said that it seems its a mistake from their side and charges would be waived off once bill is generated on 24th july. On 24th july i called customer care and now they are refusing waiver saying i have deactivated my pack, which i havent. Also, appelate and nodal teams are not replying despite sending mails on 31st july 2019.

These charges are false and airtel has accepted that its in the 3rd july notes that i have requested data pack worth 1499 activation. I am not ready to pay this false inflated charge

Aniket
[protected]

Hi,
I have requested for airtel broadband and paid the activation fee of 2829 inr as a 3-month plan.

But after the payment, i haven't received any update yet,

No one came for setup the connection and even the person to whom i have submitted all my document, is not picking my call.

Please find the reference details
Txn id:[protected]
Caf no: 80265828
Email id:[protected]@gmail.com
Mob. No.:[protected]

Regards
Ravi

Hi

Am receiving unnecessary calls from[protected]. There is a lady calling and asking for someone named sangeetha. I informed her twice she got a wrong number but she doesn't seem to understand

The lady is repeatedly calling me and now her tone and mode of communication is irritating. Looks like someone has given my number to her incorrectly and she doesn't understand that at all

I have blocked the number but i want to register a complaint

I am using Airtel prepaid service . There is problem regarding network as I am not able to use data . My studies are affected by the issue . And there are no helpline numbers to actually talk about the issue . The service is not worth the price of the plans they provide. Kindly solve my problems as soon as possible.

My airtel number it is given to some else and it contains all my bank account info which can be missused i also asked them they also told me the will not give it to someone else but they did and now they are not responding and i am very worried what will happen to my bank info its woth someone else and their service is too bad they dont even listen.

I have contacted customer care and he does resolve my problem and shout at me like i am at wrong place. Reference number - cbdsm[protected].
I did not use my mobile to send any massage even my inbox and as well as outbox is empty in this regard (The timing given by airtel service). Kindly help me how can i report you if i face this problem in future.

Before going to canada went to airtel store and informed them that i was planning to use whatsapp only using local wifi. I was under the impression i need international roaming to activate whatsapp. The store did not tell me that international roaming is not necessary for using whatspp. And they activated international roaming with zero rental.
In canada did not make or receive on call or sms. But to my surprise was billed 27, 000 for the month of june 19. I have not knowingly used any of the airtel services, was using only whatsapp. Got hooked to the local service mobile data automatically without my asking. Had paid the normal charges before the due date, airtel now threatens to disrupt the service if the amount is not paid.

Hello sir,
Sir I want my daughter's mobile number details because she is missing from two days .I want incoming call and outgoing call details and I also need 15th July to 1st August 2019 call recording.sir that Would be very favorable to me from you. Sir i want this details very urgently this is the number ([protected])

Your faithfully,

This is sibaram, our company (Micro labs limited) is situated in industrial area, jigani link road, bommasandra, bangalore-560105. Here we are using more no. Of airtel network for offcial purposes and last few month onwards, we are facing lot of network issue, hence, the internet was working with 2g and also some times automatically switching off the data. Please check and get it resolve asap. Thank you. For more info you can reach [protected]

Nowadays I am facing lot of problems even to call... Many times lost connection it leads to disturbance in our important conversation... To browsing also leads to pathetic situation... Here I want to share one thing even in Bangalore that too only one point... Frustrating requesting u ppl
... Overall sort out this problem earliest

I am unable to make calls from my airtel number [protected]. When i talked to customer care they told me ndnc service activated on my number. Please deactivate this sevice. I make so many calls regarding my job. I am facing many problems. Please deactivate this service fast. The numbers i am dialing are getting does not exist. Please solve my problem as soon as possible

This has been going on for quite some time. Airtel claims to be the fastest network on tv but it fails to live up to its claims when it comes to the broadband services it provides. Thinking that something was wrong with my wifi modem, i have gotten it replaced after complaining several times to customer care that i did not get any internet connectivity.
They came up with some scheme of providing high speed internet, which is available in the lane behind my house but not uniformly available in the entire block.
When the phone is connected to the wifi, it says connected but no internet. What is the point of such a connection? I pay almost 1.3k bill for the telephone and broadband service but i'm yet to get my money's worth!
Despite changing the modem and making numerous calls to customer care, this problem seems to be never ending and i am seriously considering about taking legal action for deficiency in service.
My sincere request to whomsoever is concerned, to address this problem at the earliest by giving me connection with internet.

I bot airtel digital hd tv one year plan in december 2018. This package have been continuous on deceber 2019. But the company disconnected (02.08.2019) my plnan before due date...

I asked the airtel company customer care executive. Why disconnected my plan... They said... This rule as per trai guide lines

Venkateswarlu mannepalli
Cell no: [protected]
Airtel digital tv settop box no: [protected]

मै सानिया मोबाइल बरसठी बाज़ार सर मै एयरटेल का ई टॉप 10 साल से चला रहा हु मेरा
मो-नंबर - [protected]-- मेरा navranta में नंबर भी अ चूका है - अब हमारा डिस्ट्रीब्यूटर
हमसे सहमत नहीं है -उसने मेरा मित्रा अप्प बंद करवा दिया है- जबकि मै डेली 148 बेचता hu
आपके कम्पनी से हमसे ये शिकायत ही की कोई भी मित्रा अप्प को बंद करवा सकता है
हेल्प मी .कृपया करके मेरी मदद करे वरना मै एयरटेल हेड ऑफिस मेल करुगा

Mob [protected]. Alternate mob.[protected]airtel cheated me. Airtel provided me 20gb data in 3g and 4g. But the company today told me the data is working only in 3g. Only 3days validity now sir20gb is not connected till this time. Today i knew the cheating sir. I kindly request you
Sir please take necessary action for this cheating. Airtel told me that this data will work both in 4g also. But now airtel told me that the data is only working in 3g only mode.

I had recently lodged a complaint on calls and data related to the airtel. I was given an assurance the issue will be resolved withing stipulated working time. But no one has given any update on this
What's the point of keeping customer service desk if they are unable to solve issues
Request number:[protected]
Request number:[protected]

I am 13 years old customer of airtel but last 3 years i am nat happy with airtel because i am always have message sending error issue with my number [protected] from last 3 years. Before the same complaint was intimated and restored after 5 days. You tell why i should continue with airtel...?
It really very bad service please don't call and disturbed because past position we are calling to rectify our issue now mr airtel you have to know the now position and rectify our issue without any delay but why i m telling to you mr airtel
Thanks mr. Airtel your time is over

Hi I registered a request at Airtel customer care no. 198. I called them 3 times. on 17 july, 26 july and 1 August 2019, Still My complaint is not resolved. I want a Paper bill of my postpaid Number [protected]. Since 15 days i am trying but customer keeps saying they have lodged my requestBut they dont have the current status.I want a post paid bill to submit at passport office to show Address proof of Current Address which is my postpaid...

I have port my number and get a family plan of airtel postpaid but at my location i am unable to use 4g network. Several times i registered a complain on 198 and escalate it also but till date no response.
I just want to know is there any one to help me or again i will port my number.
I registered a complain on 24 june but till date no solution i am very sab this type of service is given by airtel.