Airtel Complaints & Reviews

Few days back my number kept showing No Service.
After I checked with customer care they told me sim needs to be changed. My number is in the name of my cousin sister who doesn’t live in the same city as I do and we are also not in the talking terms. I tried to talk with customer care but they couldn’t help me in any way even after I requested.
Helplessly I called my sister and she fought with me for no reason and refused to give her id. Now tell me what am I suppose to do?
This number is very important for me as I have it saved everywhere for my work as well my personal details. Customer service people are not helping me anywhere. I cant change the number also I have an yearly recharge in it. I am helpless please make an exception. My sister will not give her id card to me as she hates me for no reason.

I told airtel people to help me out I need to activate this number and I have no other option. Atleast they can make an exception in one case. It is so frustrating for me. I tried emailing them but email is not being accepted that it needs to be registered. I am very upset and frustrated and airtel people are not helping me at all. 😭

Dear sir,

Have requested for news 24 malayalam news channel and the response from airtel dth was in future they will consider. Its a free to air channe, l pls do the needful to make available of the said channel.

There are lot of free to air news channel which are of no ise such as kairali news, raj news, jai hind news... Pls avoid any one of the same and add news 24 malayalam.

Regards
Sreekumar.

I have been in touch with the airtel offices 4 times - i have also spoken to the supervisor a mr afzal on two separate occasions. I was told things would be rectified. Their technician has come on to my premises and installed a dish in such a way i have a wire hanging in front in front of my view from my balcony. The technicians who came into my penthouse area did not make contact with me to consult as to where would be the best place to install the various dishes - and for some reason lately there have been a large number of them installed lately - which is fine, except there is no reason for them to install them so carelessly. They have installed them all around my premises in full view of my vision. If they had asked me i could have shown them some other locations on the roof that would be a much tidier way to set up the dishes. Instead, they have installed a number of dishes in the most lazy and thoughtless manner. I don't have to allow for any installations if i want, but i am willing to be reasonable and allow the dishes to be installed - provided they are installed in a location that does not cause such ugliness on my premises. I can assure you that there is a lot of space where they can be installed to keep things a lot tidier - but no one asked me. After my various phone calls and promises of the matter being resolved within 24 hours nothing has happened as yet. It has now been around 3 weeks since my first call. I even got a call from a technician a couple of days back wanting my address to fix the problem but he never turned up! This is causing a whole lot of distress and i am very upset. Should i go to consumer courts and sue them for illegal trespass and damages?
Thank you

Yasmin ahmed
[protected]

Our complaint was utilizing the networking and mobile facility provided by m/s airtel since over than 10 years. For the last 5-6 months the services provided by m/s airtel was very poor for which our company had suffered considerable loss besides inconvenience to our officials.
Due to all these problems, our company took a decision in june 2019 to change the mobile service provider from the exiting m/s airtel to the new m/s jio.
But we were shocked to learn that m/s airtel has for the 5th continuous time rejected our proposal on one and other pretext. From our company side, all the due procedures were followed an even the signatory had confirmed his signature by mail.
In view of the above, we request you to look in a mater and issued structures against m/s airtel to approve our porting code and to compensate the loss suffered by our company.
An early action in this regard is solicited.

Dear sir/madam,
My registered mobile no is [protected]. Using this no from last 8 to 10 year. This sim have been issued from vishakhapatnam, ap.
From 5 th august suddenly stop working in my mobile, showing error not registered on network. I am always roaming from ap to odisha and vice versa.
Now, again on 12 august 19, from vishkhapatnam gajuwaka airtel office, issued new sim for same number by taking again my id proof (Adhar card).
After 24 hrs also my sim not getting registered on airtel network.
Kindly solve my matter immediately as i am losing a lot of information due to not working.
Kindly delivers the service for this no immediately.


S b joshi
[protected]

I have used 2 months my airtel sim [protected] postpaid connection services i was due to pay their bill amount in time then they deactivate the services i cannot use that airtel sim postpaid number [protected]... It's had been deactivated from the airtel company i can't make calls i cannot use any data services and i can't receive any incoming calls all had been disconnected and deactivated... But they deactivated my services of airtel number [protected] but they did not deactivated my postpaid plan of 499... They are adding that amount every month in my bill amount... I will pay two months of bill amount for my number that i have used but after two month i will not pay any amount to airtel company or airtel agents company... I had been already requested to deactivate the service in my airtel number [protected] i have send email already to airtel customer care mail is...

My credit card was auto debited with 420.47today at 6.55 pm without pin/otp. Please look into this and reverse the charges. I have never used the card from my end. This seems to be some sort of fraud that you have to take care from your end. I have seen similar kind of complaints raised by other consumers reporting the same issue. There is no solution that you have given so far. How are we going to resolve this i need an answer and update... I'll report this in all social media about airtel.
Pawan verma [protected]

I have been converted my Airtel post paid number to airtel prepaid number since more then 1 year. Till then I could not able to recharge my prepaid number through online. I have called multiple times during last two months to customer care to resolve this issue, but no solution from their end.
I can easily recharge from any Airtel vendor but not online.

Today i visited the airtel store in manyatha tech park, bangalore to convert my airtel from post paid to pre-paid. Executive there asked me to come back after this months bill is generated, they told me that they cannot take the request now and telling me the reason that their system is designed to to take the conversion request in the middle of the month. And the super responsible airtel store manager even argued with me saying their systems are design for their convenience not for customer service.

Dear team,

Sub - fraud pre-planned business of replaced set top box

Its too sad to inform you that i have taken wrong decision to install my airtel hd dth settop box 2013. Its seriously much painful to connect via call or email. No senior person email id mentioned on your website.

I taken connection 2013 new set top box worked fine, but last year 08 aug -18 due to error while watching dth set top box was replaced. Only after 1 year same error was found and once i complained, same story i got from customer care. I have to pay technical engineer fee and if anything would be wrong in set top box it would be replaced, wow...

You airtel people are cheater, you are doing well this fraud with planing, you keep 6 month validity replaced set top box and fixed expiry of 1 year. So that customer will complain and you will generate revenue 150/- from technical person as well as new replaced set top box for inr 200/-

You are making thousand crore of money by fixing validity of replaced set top box for 1 year. And most interesting part of your fraud, you mentioned 6 month replacing warranty.. What a joke to be fool of indian people.

Resolve within 24 hour else i will go court and will lodge complaint of bad practice being done by airtel by fixing 1 year set top box expiry.

Name - lalit kumar
Airtel dth customer care number - [protected]
Mob - [protected]

Regards,
Lalit chauhan
[protected]

Airtel team have installed a pole infront of my house without my permission. Its difficult to park car inside my house hence owing to which have to park it outside on the road, in front of my house. It has resulted in scratched on car and result in obstruction of movement.

Look forward to a resolution.

Best regards
Rahul dewan
M : [protected]

My family has three airtel nos. [protected], [protected] and [protected]. It is unfortunate to inform that for last 7months, we have no connection at our residence, dii 308 pandara road, new delhi. I have verbally complained several times. No body bother to rectify. If situation is not improved we will be not having any other options but to change the operator.

Hii this complaint is from a faith security group, mansa devi complex disha arcare cabin no. 5, sec 4 panchkula
Airtel salesman ravi pandey with contact no. [protected] take money for me for new broadband connection but after 5 days nobody connect anything when i call ravi he refuse to give me payment slip abused me nd block my number nd his office persons also not responded me for returning money or connect broadband

My bil plane 499 bt without my permission bil palne change 1599 i call customer why change my bil plane customer cair told ok change only your side bt i nt change any plane... I calld and say change my bil palne 499 customer cair did bt again my bil palne change 1599 many time change.. And i talk airtel tl the told don't wary you use this palne your number some prblm there so use now 1599 plane.. Cust cair told me afatr bil gentrt call me i will refund your money.. Bt now customer cair deny i have also call record.. As prof airtel totaly fraud company plz take action my no [protected]

Took the airtel dth connection on 7th july 2019 by paying full amount for installation. I was told the option for choosing the channels will be available after registration of customer and the customer id will be conveyed by sms. Till date i haven't got the customer i'd or any option for selection of channels. I called customer care number and their customised call centre is not accepting my call since in their records i am not a airtel dth customer. I have sent complaint by mail for which no response was made from their end. Now the connection seems to be disconnected due to non recharge and i am not given the option for recharge.

Dear sir i am from naharkatia dist dibrugarh assam, pin 786610.
My issues in your network. From 15 days when electric shut down the network comes 5-10 kb
But from 3 day it’s always show 10-15kb. I hv daily 3gb pack in my number [protected]
But i can’t use it. Many other your consumer same problem.
Plz resolve this issue. ??

Today I booked a new Airtel dth connection. Executive ask me what time suitable for connection? I replied 5 o'clock clock in evening. But I m waiting for connection from 3 hours no executive come. No reply from airtel. My customer ID is [protected] and order no. Is 27225569. Please take action.my mob no. [protected]

Dear friends,
Let me show how airtel has started playing with your data consumption, they have just started stilling your data,
Many o[censored]s even not observing this but i closely monitored is for last two month, last month i observed same thigs after 10 days utilization but this time they went 1 steps ahead and showing i have consumed 73.46gb data on very first day of billing cycle..
Do you know why they are doing this? Don’t know if they want to earn more money from you? As soon as you will run out of your pfu quota, your speed will decrees and if you are business user who want to keep same speed, you probably will be asked to buy top-up data or speed which will given more money to them,
As you can see in attached screenshot, on 1st day of billing cycle, data consumption is showing 73.46gb, i look further with airtel provided usages analysis report on my airtel website which is also attached as screenshot and also to make simple i create a excel format file by using data available at their website., these report available through airtel website and apps so i believe they should trust their software..
If you see total all upload + download calculation in excel sheet, its coming 6282 mb which is equal to 6.1 gb but their report showing 73.46gb utilization.
If you look in excel sheet, 10th aug between 9:20am to 10:20 am, total utilization is 226mb and 9:32am to 10:32am, total utilization is 941 mb which means in 12 second i have utilized 715 mb?
10th aug 2019 9:20 am to 10:20 am 226
10th aug 2019 9:32 am to 10:32 am 941

Be aware of this and make close look on your data usages,

After raising this issue on their social media platform, they imposed penalty on me and add extra 500gb in my utilization

I had recharged my airtel digital tv last night with ₹200/-. The amount is debited from my bank account. But it seems that the recharge was not done. What to do. My account id number is [protected]. I received that the recharge was successful from bank. But airtel digital tv doesn't receive the recharge. The money to be credited to my account or re-send to dth tv airtel....

I have been complaining repetitive times to Airtel regarding Network issue since 1year but they are not even considering it. I couldn't able to use the internet facility at my place. Even after lodging complaint by calling 121 & through Facebook Messenger they are not even responding & responsible.