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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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B
bhawna akarnia
from Gurgaon, Haryana
Jul 26, 2019
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I am not able to make calls from my number from 3-4 days. If i called on any numbers i received a voice that my call in not connected. I called to customer care of airtel company. From them i get to know that my number is in ndnc list. [protected] my number is in ndnc and i am not able toh make calls from my number please remove it from ndnc list this is not commercial number. Please remove my number from ndnc list as soon as possible
Airtel customer support has been notified about the posted complaint.
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    S
    shashank pali
    from Mumbai, Maharashtra
    Jul 26, 2019
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    Address: Surya place delhi road meerut, 250002

    I swati paliwal account holder of state bank of india branch sports goods complex branch delhi road meerut. On dated my account debit two times for amount of rs 8629 +4029 this is totally unauthorized payment after that i block my debit card & register complain through customer care. They give me complain no. After that i go to bank branch but branch manager deny to accept my written complaint. He suggest that to make complain only customer care they reslove issue.
    Airtel customer support has been notified about the posted complaint.
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      P
      Pranay1988
      from Mumbai, Maharashtra
      Jul 25, 2019
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      I had upgraded my airtel 3g sim card to 4g before 1 week ago, but unable to get 4g network till date, my second sim is also airtel and works fine in the mobile. I had tried to contact airtel customer service, but no one resolved my issue, only answer i got is, its already 4g upgraded but not showing 4g even after changing network setting, remove n inster sim as guided by support team.
      Pls fix it fast, i can't waste more time.
      +1 photos
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        K
        Keshav1949
        Jul 25, 2019
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        My airtel prepaid no. [protected] bangalore i recharged ir pack of rs 446 for90days for usa i. Conta cted airtel site to guide me or activate your self. Now10 days are over nothing has been done by airtel so far i request to kindly recredit an amt of rs 446im my wallet from where i got it recharged my relatives have also contctd airtel customer centre's in bangalore it is a kind of cheating all of my 5friends came in usa are suffererd
        Airtel customer support has been notified about the posted complaint.
        My airtel payment bank accounts no. Is [protected], iam SITA DEVI SEN, MY D.O.B. is 09/07/1983 sir mene 18 month pahle account ko band kra diya he, jisko me same id pruph pe vapis chalana chahti hu. Kripa krke mere account ko vapis chalu kre
        Hindi- Sir me wyink music app se hellotune active nahi kar pa raha hu mene iske regarding 4 se 4 bar airtel mobile network team se bat ki senior se bhi bat huyi but mujhe koi suttisfiction solution nahi bata rahe h meri help nahi ho rahi h airtel team ki or se. Plz help me
        While I tried to customer care they didn't connect to the customer care associate
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          P
          Praveen0518
          from New Delhi, Delhi
          Jul 25, 2019
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          Address: Yakamuru, Krishna, Andhra Pradesh, 521165

          My Village(Yakamuru - Pin: 521165) was not having proper Airtel Network Coverage after 4G introduction. I had raised many complaints with CustomerCare, Applette team, Social Media Team, Local DM, etc., from past 12-18 months. I stay in a metro city and when trying to call my Parents, it is really disgusting to atleast say HI or Hello when they are inside the House. They have to walk out of the House to have a conversation. Same cannot be done during the Night hours and it is always risky. Airtel is not at all considering the seriousness keep replying with the same templates. Request Airtel Andhra Pradesh team to work and provide us seamless connectivity
          Airtel customer support has been notified about the posted complaint.
          Jul 25, 2019
          Updated by Praveen0518
          As per the Customer care, Ticket which was raised on 11th July 2019 doesn't have any update even after 10 days. As of now, there is no one in Airtel who can provide me an update for the network issue raised.
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            8
            8924073503
            from Lucknow, Uttar Pradesh
            Jul 25, 2019
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            Sir
            Meine 1 june ko 11.03am pr ek 399 ka recharge [protected] no pr google pay se kiya jisse amount cut hua lekin recharge nhi hua jiske baad mujhe bataya gaya ki mera amount 7 day mei refund ho jayega uske baad meine 2nd recharge 11.50am pr kiya jo successful raha lekin mera paisa aaj tk refund nhi kiya gaya
            Plz check kijiye
            Upi-transaction id no.[protected]
            And calling reference no. [protected]
            Airtel customer support has been notified about the posted complaint.
            I recharged +91 [protected] from Airtel wallet of number +91 [protected], but it didn't get recharged

            failed recharge amount ke refund ke liye - Comment #3495785 - Image #0
            Same issue, ported to airtel and not working now. urgent. pla help.me
            Hi, i've lost my mobile with my sim today and now i want to block the sim card and also want to get a new sim with the same number. But i dont remember the name of the sim holder. Please help me.
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              S
              Saratha Mahesh Saratha Mahesh
              from Madurai, Tamil Nadu
              Jul 25, 2019
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              Address: Viluppuram, Tamil Nadu

              Pls telecast Radha Krishna serial I'm biggest fan...y stopping this serial ...pls cntue...I do more steps Facebook commens and tweeter but no take response...plssssss telecast Radha Krishna.it's my humble request...this serial not telecast in Vijay tv ...I'm not to saw anything in Vijay tv...
              +1 photos
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                A
                aali_mi3
                from Hyderabad, Telangana
                Jul 25, 2019
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                Address: Hyderabad, Andhra Pradesh, 500008

                I cant able to recharge my airtel number from any platform.
                I tried recharging from airtel app but no luck,
                I went to airtel store for the same and they said they also cant do it.
                I have completed to costomer care, but every time they are saying they will resolve the issue within 48 hrs and still no luck.

                Please resolve my issue asap, since i have to travel.
                Airtel customer support has been notified about the posted complaint.
                Sir/madam I am one o[censored]r subscribers
                Having an issue with the 199 data pack
                I can't use the internet it's too slow and frustrating .so please do fix it soon n thank you.
                I am getting poor signal.Most of the times we are getting either 2G or 3G.What is the use of recharging then? Most o[censored]s are facing this issue.please try to resolve.
                I applied for an Airtel Broadband connection and paid the connection charges of Rs. 500. The agent is not responding the calls/providing the connection, neither refunding the amount.
                CAF No.[protected].
                Payment Transaction ID.[protected].
                Customer Agent Mob . [protected]
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                  S
                  somasekhar8520
                  from Alampur, Telangana
                  Jul 25, 2019
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                  Address: Kothapeta, Near Geetha Mandhir, Anantapur, Andhra Pradesh, 515671

                  I contacted airtel retail office about the signal capacity in dharmavaram (Specific area), they said that everything is fine, so i decided to port and i proceeded with it.
                  Today morning my port got activated and i am done with all the procedural activities.
                  But now there is no signal in the specified specific area, contacted the respective personal they said that we are not responsible and we cant do anything for the issue.
                  The responsible person in their prospective is the person who sold the sim card. Infact that person is retailer for the said network.

                  So now i want justice since they sold the sim card by saying so many lies.
                  Airtel customer support has been notified about the posted complaint.
                  There is no network in my sim, not even weak signal is present
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                    P
                    Prashant Saraogi
                    from Kolkata, West Bengal
                    Jul 26, 2019
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                    Address: Kolkata, West Bengal

                    They are not properly installing the wires, they get loose often and lines gets disconnected, last time phone was dead for 15 days. This time its already 9days.
                    Please look into matter and see i get my rental refund.. Technicians doesnot listen to complaint.. They come and just tighten the wires.. Not doing it permanent..
                    My landlin no. Is [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Dear Airtel,
                    i am used airtel prepaid last 5 years, h work well but now a day last 1 month i has appeared a trouble in using internet surfing and incoming and outgoing call services.
                    it not for me but same problems has shown in others phone
                    please solve this query as high in=important basis
                    bcz our other work are depended on it
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                      K
                      Kalyani K P
                      from Bengaluru, Karnataka
                      Jul 25, 2019
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                      Hi,

                      My airtel prepaid sim services are expired and when i try to recharge the number through my airtel app or paytm, it shows either "transaction failed" or "airtel declined the recharge".

                      I tried contacting the customer care through email on 25/7/2019. My email id is not registered with airtel and hence they asked me to authenticate it. I was not able to authenticate my email id through otp since my airtel number is not receiving any message as the services are expired.

                      Could you please look into this issue and resolve it as soon as possible.

                      Thanks,
                      Kalyani
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        Kabom
                        from Delhi, Delhi
                        Jul 25, 2019
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                        A couple of weeks back, my airtel sim stopped working all of a sudden. Called airtel customer and i was told my number was active. So i assumed my sim card had been damaged and got a replacement sim from an airtel retailer. As soon as i inserted the new sim, i got a message stating that my new sim was active. I noticed the service signal on my phone for a brief second and then it vanished. Waited 6 days for the signal to be back. Didn't happen. Thought the new sim card was also damaged and tried the sim on other phones. Didn't work. Tried talking to the retailer about it. He said he didn't know what was happening. Called airtel customer care from my friend's phone, and was told that my phone number was active, but my sim was probably damaged and was suggested to get it replaced again. And so i did. I got a duplicate sim and when i tried it on my phone, then i lost the signal. The same thing is happening all over again. I haven't been able to pay my college fees or airtel broadband bill because my phone number is linked to my bank account. I have exhausted my supply of patience with airtel. Please help me. I am desperate.
                        Airtel customer support has been notified about the posted complaint.
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                          N
                          Naren5
                          from Gurgaon, Haryana
                          Jul 25, 2019
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                          Address: 37, Sarai Kale Kha, New Delhi, New Delhi, Delhi, 110013

                          Sir,
                          We, about 150 people who have been the permanent users of airtel for the last 7 years and residing in the sarai kale khan area of delhi. We have been associated with airtel dth for the last 6-7 years and we are taking airtel 4g plan for almost 2 years.

                          In this regard, we have to inform you that the services of airtel in our area are constantly deteriorating whether it is ‘airtel dth’ or ‘airtel 4g’.

                          Since, neither your services are good nor any help is made by your customer care number, which takes about 7-10 minutes to talk to your customer care executives, many o[censored]s have switched to other dth service provider viz. Tata sky, etc.

                          So, we hereby inform you that if you would not improve your 4g services in our area within 48 hours, then we will have to port our mobile numbers, well before the next date of recharge, to other service providers whose services are better in our area, like reliance jio, through ‘mobile number portability’.

                          Regards,

                          Narender kumar
                          Mobile no.: [protected]
                          Dth no.: [protected]-001 (Not recharged; and now moved to tata sky)
                          Airtel customer support has been notified about the posted complaint.
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                            P
                            Prashant Sarjine
                            from Mumbai, Maharashtra
                            Jul 25, 2019
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                            Address: 411026

                            I. Have airtel dth conection. But when i don't want recharge. This month for child exam airtel charged account suspended charge. Rs 15 and every time but. Tata sky not charge this amount they charge only when customers want to see. Please i want cancel this charge this is only for profit for company. Not benefit for customers. I want port to tata sky conection
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Siddharth Vaghela 8073
                              from Jamnagar, Gujarat
                              Jul 24, 2019
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                              Address: Rajkot, Gujarat, 360001

                              I request you for my call details and last 6 month call history. I would like to know all my outgoing/ income & msgs history during all last 6 month duration. I humbly request you to note my complaint about this and solve my this problem as early as possible. My mail id
                              ([protected]@yahoo.com).
                              & my number (+0 91 [protected]).
                              I require this private data for my personal informations acknowledgments. So kindly provides dear customer executive.
                              -your customer.
                              Airtel customer support has been notified about the posted complaint.
                              Jul 24, 2019
                              Updated by Siddharth Vaghela 8073
                              I require call details of my both numbers.
                              [protected] & [protected]
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                                R
                                raunakkapoor
                                from Delhi, Delhi
                                Jul 24, 2019
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                                Address: whitefield bangalore, Bangalore, Karnataka, 560066

                                I am not able to connect to the internet
                                It is asking me to sign in to the network
                                I tried calling and complaining tothe customer care but nobody helps
                                i have tried restarting and downloading the internet settings
                                rebooted my mobile multiple times.

                                Airtel customer care cant help at all
                                +1 photos
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                                  M
                                  Malpure
                                  from Vada, Maharashtra
                                  Jul 24, 2019
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                                  Balance deduction from Airtel on calling even i have pack and validity till 31 july 2019,
                                  I have Reference no.CBDVC[protected] issued from customer care.
                                  After understanding problem i have refunded balance but deduction process till not stop, please look attached screenshot of my deduction and pack validity,
                                  As per guide of costomer care i have send message and call to 1925 for stop main balance deduction and received sms as stop but deduction no stop..
                                  pack details-unlimited calling, local, STD, internet, sms
                                  Why airtel give money for special pack and dedication from main balance ??
                                  +1 photos
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                                    priyanka9492
                                    Jul 24, 2019
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                                    Address: 403002

                                    Hi
                                    I have been facing a lot of distress as I do not receive OTP to make any bank transaction. I have been getting messages from Makemytrip and IRCTC but nothing from my bank or the airtel app. There is nothing wrong with my phone and I have double checked with the bank. they have said it is an operator issue
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                                      L
                                      Lalitha Kudeti
                                      from Ongole, Andhra Pradesh
                                      Jul 24, 2019
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                                      Address: Kothaguda circle,, Ranga Reddy, Andhra Pradesh, 500084

                                      Dear Airtel,
                                      I just moved in to a hostel where I can't even speak on phone properly for 5 minutes, I will have to haul the complete hostel or go to the terrace to talk on phone and i am writing this complaint on WiFi not on the 4g data that I paid for because not a single page gets loaded.
                                      Please look into the issue.
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                                        H
                                        hitesh.sachdeva
                                        from Mumbai, Maharashtra
                                        Jul 24, 2019
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                                        Address: SIGMA CITY,, Mohali, Punjab, 140603

                                        Hi sir
                                        I have lounged complaint about 2-3 months ago, but till date i m not getting any satisfactory solution from your team.

                                        I was charged unprofessional i. E. Sim charges, other no charges etc.

                                        Network error not getting calls - no doesn't exist!!!?
                                        Internet not working or poor connectivity - it shows 4g...
                                        I m very much disappointed with your services & feel cheated by your company.
                                        Airtel customer support has been notified about the posted complaint.
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