Airtel Complaints & Reviews

I am unable to make calls from my airtel number [protected]. When i talked to customer care they told me ndnc service activated on my number. Please deactivate this sevice. I make so many calls regarding my job. I am facing many problems. Please deactivate this service fast. The numbers i am dialing are getting does not exist. Please solve my problem as soon as possible

This has been going on for quite some time. Airtel claims to be the fastest network on tv but it fails to live up to its claims when it comes to the broadband services it provides. Thinking that something was wrong with my wifi modem, i have gotten it replaced after complaining several times to customer care that i did not get any internet connectivity.
They came up with some scheme of providing high speed internet, which is available in the lane behind my house but not uniformly available in the entire block.
When the phone is connected to the wifi, it says connected but no internet. What is the point of such a connection? I pay almost 1.3k bill for the telephone and broadband service but i'm yet to get my money's worth!
Despite changing the modem and making numerous calls to customer care, this problem seems to be never ending and i am seriously considering about taking legal action for deficiency in service.
My sincere request to whomsoever is concerned, to address this problem at the earliest by giving me connection with internet.

I bot airtel digital hd tv one year plan in december 2018. This package have been continuous on deceber 2019. But the company disconnected (02.08.2019) my plnan before due date...

I asked the airtel company customer care executive. Why disconnected my plan... They said... This rule as per trai guide lines

Venkateswarlu mannepalli
Cell no: [protected]
Airtel digital tv settop box no: [protected]

मै सानिया मोबाइल बरसठी बाज़ार सर मै एयरटेल का ई टॉप 10 साल से चला रहा हु मेरा
मो-नंबर - [protected]-- मेरा navranta में नंबर भी अ चूका है - अब हमारा डिस्ट्रीब्यूट...⇄
हमसे सहमत नहीं है -उसने मेरा मित्रा अप्प बंद करवा दिया है- जबकि मै डेली 148 बेचता hu
आपके कम्पनी से हमसे ये शिकायत ही की कोई भी मित्रा अप्प को बंद करवा सकता है
हेल्प मी .कृपया करके मेरी मदद करे वरना मै एयरटेल हेड ऑफिस मेल करुगा

Mob [protected]. Alternate mob.[protected]airtel cheated me. Airtel provided me 20gb data in 3g and 4g. But the company today told me the data is working only in 3g. Only 3days validity now sir20gb is not connected till this time. Today i knew the cheating sir. I kindly request you
Sir please take necessary action for this cheating. Airtel told me that this data will work both in 4g also. But now airtel told me that the data is only working in 3g only mode.

I had recently lodged a complaint on calls and data related to the airtel. I was given an assurance the issue will be resolved withing stipulated working time. But no one has given any update on this
What's the point of keeping customer service desk if they are unable to solve issues
Request number:[protected]
Request number:[protected]

I am 13 years old customer of airtel but last 3 years i am nat happy with airtel because i am always have message sending error issue with my number [protected] from last 3 years. Before the same complaint was intimated and restored after 5 days. You tell why i should continue with airtel...?
It really very bad service please don't call and disturbed because past position we are calling to rectify our issue now mr airtel you have to know the now position and rectify our issue without any delay but why i m telling to you mr airtel
Thanks mr. Airtel your time is over

Hi I registered a request at Airtel customer care no. 198. I called them 3 times. on 17 july, 26 july and 1 August 2019, Still My complaint is not resolved. I want a Paper bill of my postpaid Number [protected]. Since 15 days i am trying but customer keeps saying they have lodged my requestBut they dont have the current status.I want a post paid bill to submit at passport office to show Address proof of Current Address which is my postpaid...

I have port my number and get a family plan of airtel postpaid but at my location i am unable to use 4g network. Several times i registered a complain on 198 and escalate it also but till date no response.
I just want to know is there any one to help me or again i will port my number.
I registered a complain on 24 june but till date no solution i am very sab this type of service is given by airtel.

Recently I opted for Airtel broadband connection. I made the payment to on 29th of July but i still the connection is not provided to me. I was said that the connection will be installed in 24 hours of payment.

Followup was made several times but the Airtel representative id not answering call.

Am I cheated here?

Dear Sir,

I am a Airtel post paid user and i have registered my complaints on 19.03.2019 to airtel on E Mail at customer care E Mail ID [protected]@in.airtel.com

My complaints reference number is - [protected] which comes to me from Airtel through e mail.

They have told me that the network related issue in my office area (Pin code[protected]/1 C/o Abhishek Packeging, chanditala Branch Road, Kolkata, West Bengal, Pin 700053 will be resolved within 4 days..

Now it is more than 4 months and our all employees in our office are facing major network related issue in my office. We are continue losing our business because for every calls to attend we have to go to the outside to our office. Because of the signal / Network issue we have lost around 60 - 70 Lac of business which was very important for a small company like us. I request you to please take a necessary action on my complaints.

Regards,
Anuj Kumar
[protected]
[protected]@rediffmail.com
complaints reference number is - [protected]

I have been using a TATA DOCOMO SIM CARD since past 4 Years it is my primary phone number but due to inactivity the network provider has deactivated my number and unfortunately AIRTEL has bought the TATA DOCOMO Company i have called customer care of DOCOMO which was not reachable so I called AIRTEL CUSTOMER CARE SERVICE they said that it is possible go to airtel store they will give your prepaid no back after verifying your id proof but when i went to AIRTEL CAMAC STREET STORE (KOLKTATA) they said it is not possible to get that no back but at the same time i have called the toll free no they said its possible, but the service advisor is saying not possible then i went to THE AIRTEL STORE PARK STREET (KOLKATA) i have talked about my issue and they have checked it after then they are you will get your no but you have to pay 300 rs and every month you have to pay a bill of 472rs like i said why do i have to pay for my sim just for activation they behaved very rudely and said you have to pay either or go away. what do they want from us such a miserable behaviour and service it is a kind of harrasment i just want my phone number back this was the only reason i went there. (THE NUMBER IS REGISTERED WITH MY NAME SAHIL FIRDOUS AND THE PHONE NUMBER IS [protected] PLEASE DO RESOLVE MY ISSUE) THANK YOU!

I had requested for mobile number porting. The customer retention team of airtel called me and informed me that they would offer me a better deal at international roaming (Rs 2500 for 30 days to south africa). All i had to do was to convert my number to prepaid and contact customer care to get the pack activated. However after moving to prepaid the customer care says there was no such commitment made. I have all 3 interaction id numbers and can share if required.

I have subscribed the annual pack of infinity hd pack last sept 2018 and that supposed to expire on sept 2019, but before its expiry airtel dth has disconnect the pack and added some other lower cost pack in the name of 'pay per channel' which i dont want. I just want my pack return and let me use it until its expiry.
As per trai regulations and guideline the dth providers cannot disconnected or migrate the long term package subscriber users until the pack expire or until users request.
I kindly request your support to get my annual subscribed pack (Inifnity hd) back.

Whenever i am calling someone or receiving a call, my data connection completely switches off. I can't use internet while calling no matter what. I informed customer care, but they are not even acknowledging the issue. I am using pixel 2. I checked my sim with nexus 5 x and iphone se. Same issue. I do have another airtel sim. The same issue is faced with that one as well. This issue started on the day when airtel started providing volte. I checked my phone with jio sim, and found the issue is not there. This issue is entirely related to airtel service. Please fix it and provide an eta. Please don't force me to port to another provider.

Thanks

Hi team, i have raised hundreds of complaints on network issue at my home for [protected]. But there is no response from network team, how can i get a call from network team to visit my house and fix the issue. I am not getting any calls and it became full issue when ever i try to call someone. Data is also not working. And the airtel customer service is worst no one replied back

Hi,

Bad network service

I am residing in hyderabad at saroornagar and facing network issues from past 5 months. The signals strength is barely 1 or 2 points inside the home there is no such situation when we have full network.

When we call to ur customer number, it says “welcome to fastest network” which is totally untrue now. This is not acceptable from a firm like you.

I have called to customer care number of times but no use they keep on saying that issue vl get resolved. I hope this network issue will get resolved soon else i vl port back to other operator. Also i file a complaint against you for providing such bad service and saying welcome to fastest network.

Pathetic service 4 users are using at my home please install and update the network every time i have to go on road to call someone or to use some data i missed many of business meeting calls this is not acceptable.

Thanx & regards,
Pandu makney,
Ph no [protected].

I m using airtel from about 6 months. In starting the speed was quite good but these days it is not working properly. In my house the networks are very low. Even social sites are not loading. I have to switch aeroplane mode many times to retain some speed but after sometime it becomes really very slow. I also face too much problems while playing online games like pubg clash of clans and any other game. I always noticed that networks becomes very very low in my house or when i open my game. I have complained to customer care executive. He shows that he is supporting me but do not take this seriously. Always tell me same tricks to improve my speed but they are not doing anything in improving themselves. I m very annoyed of them. Please help me otherwise I have to switch to another networks

This company do not let customers know the data balance of add on pack. It only shows data balance for unlimited pack.
This is total misguide to the customer.
Because of this customer does not get any idea about usage and remaining balance from its add on data pack and could not know whether he/she should make complaint to company whenever he is not getting internet data service because he/she is totally unaware whether their data balance has finished or it is bad internet service.

Airtel dth in chennai is not offering channels i have selected and instead pushes their channels so that the amount we pay is exhausted faster than they are expected.
2. Till recently they pushed christian religious channels into my package without my selection or permission and when threatened with legal action only they removed it. I know that they do this to many customers.
3. Even today they refused to change the package as per my selection and when asked for the explanation they disconnected the call and it is very rude to a customer.