Airtel Complaints & Reviews

I recharge my airtel prepaid no [protected] on 24 july 2019 rs.48 3gb plan. Still my data is not credited in my ac. N no one is able to resolve the issue asking me y u recharge the same hwo told u to do this...?
Pl find the attached documents which shows amount deduction as well as transaction details.

Airtel charged me 448 rupees for making isd calls, which i've never dialled.

I posted the same thing on twitter as well but the customer service people are saying those are valid. I'm not sure how this worked and i want get a new bill for the past month without those invalid isd calls.

I found the numbers displayed on bill to be spam as i've searched for it on google

From docomo 3g i had ported to airtel 4g by believing those ads of airtel "fastest 4g" but airtel 4g is #... * airtel for cheating customers my older docomo 3g was faster then this # airtel 4g. Even if there is 4 bar signal at my locality but the speed is always less thwn 100kbps i swear. Wtf airtel eat # i recommend all my friends not to chose airtel and they thank me for that because airtel is really #. And at certain time there is no 4g and i should suffer in airtel 3g which is worse then 2g. Mofo airtel i pay you for good 4g not for #ty 4g and 3g and your customer care support has no solution for this problem so airtel is utter #

I am having airtel mobile number [protected]
I had already recharged with 399 unlimited pack.
By accidentally i again recharged with rs. 129..
I want to restore my amount 129..
Already iam in unlimited plan once again unlimited pack amount is taken..
Is this is a fair...
Kindly look into my problem.. And refund the amount of 129 rs. To me.
How amount will be credited to the same offer twice.. This not fair at all

My sisters' number is of mp/cg circle. When she came to bangalore 3 weeks back, sim went to out of network coverage. We contacted customer support 2 times but didn't receive any help as they just said it will be working within few days. Then we visited to airtel outlet which is in itpl, bangalore on 25th july, they have given another sim and said it will be working within 4 hrs but it didn't started working after one day so again i visited there and there said sorry, now it will be activated in 4 hrs and now today it's 29th july, neither old sim working nor the new sim get activated and when again i visited the same outlet they said number not get activated bcoz of father's name mismatch and also they told that someone might have typed it by mistake and now it will take another 7 working days if i would provide them some docs.

So what's is our fault here? Which kind of service airtel started providing?
We got fed up with this worst service

Sir.

Myself A Vijay Kumar

I am facing very bad experience with the Airtel Broad band customer care team.

I have joined in new office which is very near to my own house. So I have shifting to their from present location. So I asked Airtel Customer care executive to disconnect the broad band internet connection because my 12 months plan is going to exhaust.

immediately the executive asked the reason why I am going to disconnect the connection.

I explained him saying that I am shifting to new location which is at address
House no 4-96, Rajireddy colony, Dammaiguda, 500083 Pin Code. and also building construction work is in under progress and it will takes another 3months of time to finish the construction. in this condition I am unable to use internet over their.

the customer care executive him self convinced to take safe custardy option for 3 months and the connection shifting request after 3moths. to do these process and 12months plan, from reconnection date to 12 months, they asked to pay 3976/- Indian rupees.

I asked him to check for the connection possibilities at new location and also for 40mbps speed. and he confirmed me both connection and net speed 40mbps.

after taking confirmation from Airtel customer care executive I have paid the amount.

After 2.5 months I have called for a re-connection they said it will be connected on 13 Saturday July 2019, I am waiting for it . now the customer executive called and said that there is no connection possibilities in your new location, and they are forcing me to confirm the disconnection request.

I have browsed in online about Airtel broadband connections in my new location and it is their beside my colony (PS Rao Nager 500083 pin code )which is next to my lane.

Immediately called to customer care and asked to connect it. But they are regretting for it. Because they did something wrong past communication with customer care.


Please look into it for good relationship with customers. ( lot of conversations are also their with customer care from last MAY 2019 please check)

I have paid amount in advance on 29 MAY 2019 of Indian Rupees RS 3967/- without using any service from Airtel Broadband.and Airtel is confirmed that in phone call with customer care executive 3976/- Rs full amount will be Refunded in 45days these conversation is happened on 16th July 2019.

now every day they are calling and saying that they will pay only balance excess amount of Rs. 1722.28/-. which is not correct. without providing connection and service to customer, they are deducting the amount which I have paid in advance. they are simply creating problems to customers. and delaying refund amount.

Thanks and regards
A Vijay Kumar.
Ph.[protected]

My broadband number is[protected].
I have been facing the issue with internet from past 30 days. I am not able use the internet and nobody is responding.
I have called customer care multiple times and every time the same response that they will resolve this issue in 24 hrs of time.
The service guys don't pick my calls. I have paid for 6 months and till now used only for 1 month.

Dear sir

This is with regard to my dth (Mobile number [protected]) which had not been working for almost 10 days. I am not able to get the channels which i had paid for. I am getting a message that due to bad weather. I wish to sate that my neighbors are getting the channels. How come i am not getting the channels. I made several complaints but till now it has not been rectified. The latest complaint i made was on 28 jul and i was told that the complaint will be rectified and the technician would come and i need not pay any money as the fault is from your side. To my surprise i was stunned to witness the behaviour of your technician mr parthiban on the phone. He used such indecent words and said nothing will be done until the money is paid. I told him this is what your staff had told me on the phone of not paying any money to the technician. He used abuse language. I have never witnessed such unruly behaviour. If i could witness this behaviour from you staff. Can you imagine will be our fate if he is allowed in the house. I have been getting good service from your broad band staff when they come and rectify a fault

I hope you will depute respectable staff when they come and attend to our problems

Thanking you

Regards
David

At 12:00 to 12:30 on 29 july 2019 i visited airtel store near brindavan garden at chungi faizabad i visited for issue new sim but there were two person one lady and one male petson the male person said me to sit down and ask me later but after sometime the female told me something wrong and the other person also supported him and did miss behave with me so i got out from there you can also check it cctv recording to verify.

Dear sir,
Dear sir,
I wanted to recharge rs 597 in the mobile number of my relative at airtel number[protected]... But its mistakenly it has gone to another number[protected]... The transaction was done through icici mobile app... From my account number[protected] of icici bank..
Transaction id-[protected]

I would request you to reverse the money (Rs 597 of 168 days unlimited plan)... And recharge at this number - [protected]...

Waiting for your cooperation.. Please take action as soon as possible..
Wrong recharge
Wrong number - [protected]
Amount of recharge done - rs 597 (Unlimited 168 days plan)
Tracsaction id - [protected]
Right number - [protected]

Please sir recharge my correct number..

I have subscribe for airtel call manager and downloaded the acm app. I have been charged from last three days for the subscription @1re/ day but still when i open the app its not working and it say click and pay to subscribe where i have already paid subscription fee. Kindly let me know how to resolve this issue or otherwise stop charging me for the subscription and return back the amount that has already been charged...

Stray dogs are in large numbers and citizen face many problems such as attacking of dogs leads to an accident near main roads night shifts, children and elderly person lose their sleep due to dogs barking, etc so this article provides the format how to write a complaint letter formally to the competent authority.

Anuj kashyap
2400/60 friends colony chander nagar near chintapurni mata mandir ludhiana [protected]

Sir, i have done recharge of 40 and 35 consecutively on my mo. No. [protected] to restart the incoming outgoing facility. Till now i didn't get any msg from service, otp and i am facing problem to communicate with customer care also. Please resolve my issue as soon as possible. Because this is my important mobile number connect with aadhar. So i am unable to get any important message /otp to move forward in any process.

I have 3 multi-connections of airtel digital tv for the same account [protected]. The 1st connection is a airtel internet tv and the performance of the box is very poor. I asked for disconnection and replacement of a normal hd stb in lieu of the android stb, but airtel refused to do so. However, airtel suggested to suspend the first connection and go for a 4th connection with normal hd stb. The new hd stb also lacked with optical port and requested airtel to replace the stb and provide a stb with optical fiber port. Airtel also refused to do that. Now i am asking to disconnect my 4th connection, return the cpe and refund the amount but still airtel is refusing to do it. Airtel is refusing for all kind of helps and they want to run the business in their own interests. I need to know if i am not satisfied with the service of dth provider, then why should i own that stb which becomes a liability for me.

Getting extremely poor 4g signal coverage (-120 to -110 dbm) indoors barely 500m away from tower, there's like 1-2 buildings in between - that's all. Download speeds fluctuate a lot (Ranging from 0.5 megabits/s to 3 megabits/s). Upload speeds are completely garbage - don't even get 0.1 megabits/s on uploads. Signal drops to zero are very frequent.

Desirable resolution - install some boosters or something similar such that we can get better signal on other side of the campus. It's a shame that a top ranked nit is one of the worst when it comes to internet connectivity and quality.

I've taken airtel secure plan which covers handset damage. On 4th jul 2019 my phone got damaged and i claimed for the insurance. After a 2 days of continuous email and call struggle they contacted me. After verification of all the documents they took the phone for repair. After few days, i was informed via email (And later call) that my phone is a case of beyond economic repair (Ber) and that i'll be given cash benefit an approved amount of inr 4500 (Coverage is 5000 minus 500 charges). The email also shows that invoice value of my phone is inr 9000 (Hence the market value and therefore the coverage amount of inr 5000). Also damaged handset will be retained by the insurance company.
But in reality cost of my phone is inr 17, 900 (Actual invoice). The company, after many email and phone, is not responding to the error and when i could talk to one of the representatives, they agreed that it is there system's fault and she will get back to me after checking with seniors. I never received any clarification for this error on their part.
I request you to please resolve the issue and i should be given claim amount based on the actual invoice value which is inr 17, 900 instead of the incorrect invoice value (Inr 9000) registered in their system.
The alternative resolution i request is that the phone should be completely repaired by authorized service center and given back to me in lieu of all the mental stress i've gone for this.

Other details
Service request no. 4381604

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Really it’s totally a worst experience by availing airtel connection. Completely dissatisfied and disappointed.
Airtel customercare is providing wrong assurance to get more customers..
I am a victim of such real case. Since 2years my network issue complaint is still open and given a false assurance of life time discount of rs. 100/- but not providing

Hey,
My airtel mobile number is [protected]. I have always choose prepaid plans over postpaid. My last month prepaid recharge was for ₹199 and for no good reason i have to pay ₹1709 because my number has been changed to postpaid without my notice. Now the airtel company is calling me again and again to pay my bill or they will retrieve my services.

I have subcribed airtel dth connection on about october 2018 by paying one year advance rental to airtel. My airtel dth customer id is [protected].
Reference to trai guideline, it has been assured that the customer who paid advance rental, can avail beneifits of the same till it was originally valid.
But now all of a sudden airtel has stopped broadcasting all the assured channels to my subscription.
I have made complaint (Complaing number:[protected] with airtel dth service regarding this issue but giving reson of trai guideline they replied that the activated package is now stopped. I have trusted airtel and paid them advance rental for enjoying hassel free subscription, but eventhough facing the problem.
This is a cheating with me and clear dishonour of trai guidelines. I request to intervene and safegaurd my interrest.