Airtel Complaints & Reviews

Hi,
I have an unlimited data plan and i was charged by airtel. On calling the customer care, i was told that special numbers are chargeable. What is interesting is that on calling special numbers the call rate is thrice that of a normal call. My issue was left unresolved. Lately, it has become a trend with airtel to charge customers unnecessarily.

My no is [protected]. Internet is not working in area h. No.106, sector 21a chandigarh outdoor aswell. I faced similar problem in june 2019, and was resolved. Now again same issue. Airtel (121 as well. As appellate) are not even registering the complaint saying my complaint was resolved in june. I am constantly writting mails since 22.09.19 but stereotype response is being sent.. Matter being attended on top priority, but neither complaint no is communucated, nor time line
For resolution provided. No one has visited to check for redolution.. I may clarify, signal strenght is good and calling in volte is ok.

I wrongly recharged the number and want reversal, I also tried the WRC method and emailed also but nothing happened . Please help me and correctly recharge the number .
Wrong customer number - [protected]
Transaction id - [protected]
Amount - Rs 129
Reference id - [protected]
Right customer number - [protected]

I am using airtel from a very long time and i really like the service but i started facing a problem from few months. I use unlimited packs so i recharge once in 3 months. By the time the pack's validity is getting expired i'm getting texts saying (Recharge before the end date or else 23rs will be deducted). I dint not like this.. Why will you deduct if i dont recharge. For more clarification i contacted customer care.. They gave me a code.. To stop auto deduction but that is not working.

I am an Airtel customer since 2012 and I switched from prepaid to postpaid in 2016, before moving abroad. From 2016 till 2019/July the international roaming bill and the basic plan bill remained same, however, since Aug/2019 the bill amount has been suddenly increased approximately three times the original amount. I have analyzed the bill and it says the charges are for internet usage, while i have not switched the mobile data services from July/2019. Furthermore, I have been trying to contact Airtel customer care for NRI's and there is no response from the company.

Hello
I have recently ported to airtel from idea.
Idea subscribers are not able to call me, they get a response saying the number you have called is incorrect. I have complained about this issue with airtel customer care no resolve still. Kindly resolve this issue.
This is not happening with a particular idea number. All idea numbers are blocked from calling my number.

Hello sir,

I m a postpaid user of airtel since day 1 i have network issues at my residential address at my billing address. I cannot use data services at my billing address (My residential address), i cannot call nor text anyone, i cannot receive any call nor text messages. I get to see no service at my billing address. I m paying 800₹-1200₹ bill without using it. Even after complaining nothing is changing. I’m fed up with the services. I can directly see no service as soon as i enter my home. Even outside the network is problematic but my main issue is at my bill address. I’m not able to use any of the services at my billing address due to no network plz help me with it. I hope speedy revert. More thn 3 months back i launched complaint nothing happened so i mailed you plz help.

Regards,
Amey kadam.

1) airtel no. [protected]
Name : amey kadam.
2) airtel no. [protected], [protected]
Name : kundan d kadam.

Dear Sirs,

Kindly help to provide the call and SMS details of my prepaid number [protected] from 01 August till 02 Oct to my registered email ID - [protected]@gmail.com

For verification, i also have another prepaid [protected] .

Regards
Charles Ratchager

I have complained many times to customer to resolve network and internet issue in singapura layout, vidyaranyapura, bangalore 560097. I am staying in gravity temple bell apartment, near aveksha hospital. Building inside and out side i am getting 2 signal point and no internet to my airtel hotspot and airtel number. Simply paying postpaid bill to airtel.

Sir,
I am nitik kumar. My mobile and airtel sim also 4g. But it doesn't work from 5 days. I don't know what's the matter but it creates big problem for me. I am from darbhanga bihar. I used 4g out of my home but not in my home i complained about that in your customer care but i can't use 4g network.
So, i request you to solve my problem

I have properly recharged the airtel dish t v connection but it is not showing many a channel and showing only airtel commercial channel from nearly 15days. It is showing wrong view card. It is second time when l faced such a inhuman technical problem some months before l have faced same problem and l wasted some money for it. This problem emerge from the service provider and can be solved by repeated "refreshing". Please get solved it as soon as possible. I could not see my tv shows since 15 days when i have full charged connection so in this way l have wasted a lot of money for it. Please get it solved sooner.
Anchal saxena vice principal
Kidwainagar y block kanpur

The airtel store tried to activate my sim card and due to backend errors they could not activate my sim card for 2 days. And the issue is not yet resloved. I lost my business for 2 days and i definitely wanna sue airtel for this.
I tried activating esim and that failed in the first case from airtel technical side and then the physical sim card is not activating

Sir this is praveen kumar i have an query about airtel telecommunication company. Due to my grandfather dead the police officer had try to call my airtel number but the incoming calls had blocked due to this inconvenient i didnot suppose to get that information from the authority person. Ifelt very disappointment from this. Mostly all of the customers using jio due to their purposes or convenience.in jio i had done a 3months recharge plan, so i cannot able to recharge my airtel number.in this modern world dual sims smartphone has used by all but blocking of incoming calls is the only problem. So kindly please donot block incoming calls for the purpose.in case of emergency how the peoples get the information. So kindly take step about this query sir.

I send 5k to the receiver but didn't receive to the receiver help me out its worth for me. I tried their customers care many times bt the call just put on the waiting i dnt think they will resolve this issue any way worst bank airtel, they just don't care about anything and just making useless app help me out consumercomaplaint i will be vry thankfull

Had recently ported my number from bsnl to airtel and had registered online. The delivery executive had taken the money for the first recharge, even the airtel executive told the same.
But now he didn't recharge and is not picking up our call. And now the customer care executive say it's not their responsibility. Please resolve this as we are scammed rs. 495.

I have paid 3000rs to airtel team for 3 broadband connections in my area and they are unabled to provide that so i have marked an email many times and they told that this will be refund in 10-12 days and now its been approx 20days they are not responding, i am attaching the screenshot for reference.

Dear service team,

Hi, this is disha chavan from pune having airtel prepaid connection no. I lost my mobile, hence, i want to request the airtel team to please block this sim card asap.

Also please let m know the procedure to a new airtel sim with the same number so i can start using it again. What all documents will be required please provide the list as well

This is my Airtel Number

Airtel [protected]

This is my address

Dandupur, ahibaran, Dharauki, Pratapgarh. Dharauki, Uttar Pradesh 230503

Latitude. 26.02776.

Longitude 81.80807

We are facing huge network problem in our area Since 1 year now few months network is disappear we are not getting network

I m ready to give land for network tower installation in which every Airtel member get the network and use the benefits for which Airtel Known

Plz Send Network Team to do the Survey let them know we are getting problem or Otherwise I will report this matter to Chairman of TRAI Dr. R.S Sharma and appellate Department of Trai [protected]@trai.gov.in

I changed my residence recently. Airtel company approached me through miss. Preeti telephone no. [protected] (Trinity enterprises) and requested me that airtel will provide me broadband connection and requested me not to approach any other service provider. The first call was received on 17.08.2019 and after that they have been approaching me time and again. Finally i called them to my place 21.09.2019 and their representative took my kyc documents (Copy of andhra, copy of pan, one photograph and a duly signed form). He also took a cheque for rs.500.00 as installation charges from me. This cheque has been paid to bharti airtel through clearing on 27.09.2019. But till date they did not install the broadband and when i am calling on the said phone no body picks up the call.

Good afternoon, this mail is regarding excessive unfortold and unreasonable charges put in my airtel account of phone number
1- 9695*4 (Primary voice+data)
2- 704*44 (Data only)
3- 858*25 (Voice+data)
The bill dated for the month of august 2019 was of rupees 1795/-
My normal plan that i chose is of rupees 755
But i was billed for extra 903.67 rupees as per "one time charges" which i was not previously informed of.
Upon repeated request and complaints to the airtel office located in howrah to mr. Sureh tiwari his contact number being +91 9804*2 he has kept evading calls and has been forcing to pay the charges without any explanation of any sort. I would please ask you to look into the matter or i will have to take required legal action regarding the same against the company as well as mr. Suresh tiwari managing the howrah ac market airtel office. I am attaching the billplan and the complaint message for your reference. Thankyou.