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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 488

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X
Xyzzzzsol
from Chennai, Tamil Nadu
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amount have been credited but not reflected to my number

I have credited for unlimited pack through online airtel recharge my amount have been taken from bank and I have got confirmation message about your number have been credited with rupees 448 but when I tried to make calls or send messages I received a message that my balance is 0 you are unable to that I have complained to customer care they told that they will resolve but nothing changed what kind of new scam is airtel trying to do I thought...
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M
Manesh Patil
from Mumbai, Maharashtra
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message not sending or receiving since last 15 days

Address:Airtel store, Latur, Maharashtra, 413512

Message not sending or reciving since last 15 days but no one solve the problem please help me.

I call for no of in customer care but no one responding
Also raise the ticket.
Also follow all the step he provided change the phone change the sim but still issue not resolved .
My all transaction and all the details submitted in this no
So lot of issues we face...
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S
Surya Kala 1621
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming calls not receiving: airtel

Address:Flat 303, B-Wing, Tankar Residency-3, Vatva Road, Ahmedabad, Gujarat, 382440

My Number [protected], from last 2 months I am frequently getting problems of incoming calls and mostly not receiving any incoming calls from last few months and sometimes it suddenly starts working.

But from the last 3 weeks, all the incoming calls are stopped and have not received any call on my airtel number.

I have submitted complaint to Airtel Customer care, frequent response received from Airtel is, it will...
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Preethi Anuroop
from Mumbai, Maharashtra
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my complaint on broadband not working not resolved

Address:Ernakulam, Kerala, 682021

Sir/Mam,
To Concern Department,
I have service request #[protected], complaint placed on 13 June with Airtel Broadband Customer care.
Though initially a Technition came and checked he said as its a Bend wire problem another Tech would come who came and informed that they need to consult thier officer to remove the wire and get new wire installed.
Its been a week and I am calling customer care and Technician guy...
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Address:New Delhi, Delhi, 110015

I stay in DLF Capital Greens, Shivaji Marg, Delhi-110015. Its a multi Story apartments and I reside in 30th floor. The Airtel phone network here is almost nil and it becomes difficult to communicate. There has been no improvement since last one year. Please look into this matter. We have to rely on Internet calls to communicate with others as it becomes difficult when there is Internet issues. I got to know that towers will be installed and...
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venkatkalisetty
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel digital tv installation (shifting) to another house in same location

Address:Begumpet, Hyderabad, Hyderabad, Telangana, 500016

I would like to bring to your notice that, i have raised a request on 16th June, Sunday to re locate (installation) my airtel digital tv to another house in the same area, they said that the installation will be complete with in 24 hours, but still it is pending. They had provided a reference no 90445981, from sunday to today i.e Wednesday i have called to customer care 5 times, they had provided executive's mobile number, i had called him...
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Mahendran Murugavel
from Bengaluru, Karnataka
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dob,mail,email nothing is matching

Address:560067

Hi,

Name - Mahendran
Father Name - Murugavel
Mobile - [protected]

I am trying to activate a duplicate SIM from last Friday and everytime it is getting rejected saying DOB and Father name Mismatch
Whitefield Airtel store tried for 1 day and then asked me to go to Kadugodi Main branch - there they tried and got the same the Error

According to Kadugodi Branch they cant see my...
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H
HarikaReddy1401
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about wrong recharge

Website:www.airtel.in/prepaid-recharge

I have done a recharge of Rs1699/- to mobile number [protected] instead of [protected], as the number I have entered got replaced with auto form fill data in Airtel website. I have emailed the issue to the [protected]@in.airtel.com and they have sent an automatic reply to call 121.I have made a call to customer care and explained about the issue immediately. But I have received a negative response from them. According to their rules they...
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D
Deepak A J
from Bengaluru, Karnataka
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signal drop issue

Address:Panduranganagar, Bannerghatta Road, 560076

Sir,

There is constant Signal drop/No Signal/No 4G network in Panduranganagar, Near Bescom Office, Bannerghatta Road, Bangalore - 560076 for the past 1 year. We are not able to make or receive any calls. I am not able to make calls standing on my terrace. There has been breakage of voice and calls and some times the calls land to wrong people. I am surprised to know Airtel being a Number one network provider in India is facing...
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U
ushasari
from Chittaranjan, West Bengal
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random call from a number and saying vulgar things

Address:731216

Phone number: [protected] is calling again and again when i am receiving that person is saying vulgar.Being a girl i am facing too much problem. He is calling any time even at am, 3 am and threatening me. please sir lodge a complaint against [protected] this number and kindly take some necessary steps against him.If you can please tell me the name of that user and address of him or take necessary steps from your side.
Thanking you...
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K
Kandadaisrikanth
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airtel mobile services incompetence

Address:Hagendoreneseweg 3 5503 Vewldhoven EC, 5503EC

Hi Team,

I am not sure exactly who is owning the grievances from Airtel.

These are my grievances.

1) I was continuously misguided over the Airtel call center that my SIM can be activated in spite of I being available in Netherlands and buying in time of 48 hours and 72 hours constantly both by emails and calls.

2) I was not informed in no point of time that I would not be able to...
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R
Raaj Rajsthani
from Delhi, Delhi
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airtel payment bank refund issue

Address:A-301 Rajeev colony mohan nagar ghaziabad, Ghaziabad, Uttar Pradesh, 201007

Hello SIr
Mera name raj kumar hai meine apna electricity bill jama karne ke liye ke liye airtel payment bank wallet mei apne bank se dale phir meine airtel wallet se electricity bill jama kara lekin airtel payment bank se bill jama nahi ho paya meine airtel payment bank costumer care se baat ki unhone mujhe apne identity jaise 1. aadhar card 2.pan card 3.Bank pass book 4. 3 month statement 5. transctaion history
meine sari...
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S
Shyam347
from Delhi, Delhi
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cable connection

Address:Abhishek apartmentPLOT NO-729, SAHID NAGAR BHUBANESWAR, Khordha, Odisha, 751007
Website:www.airtel.com

To
The Manager
Customer Service
Airtel DTH Service

Dear sir,
In spite of our online complaint nobody has attended the residence for the service so you are requested to send your engineer for restoration of service and also releasing payment for relay.The Airtel connection is out of service since 3.05.2019. till now.

With Regards
S.S Mohapatra

Mobile-[protected]/[protected]br...
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V
vijeypriya
from Chennai, Tamil Nadu
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registering complaint - airtel

Address:600040

Sir,

I recharge 200/- rs yest on 17.06.2019. It has not been credited and not added to my account.
When i call the customer care executives to know the above details yesterday. They are saying My mobile no . [protected] is migrated to post paid on 15/06/2019. And a request has been give for the migration on 12/06/2019. I was shocked to hear this.

I did not give any request to migrate to post paid . It...
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D
Deepikaverma12@
from Chennai, Tamil Nadu
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gift vouchers not received

Address:NIT Faridabad, Faridabad, Haryana, 121001

I've received the cash back but didn't received the movie & coffee vouchers with was mentioned on the offer board at Relaxo footwear NIT Faridabad outlet.

Offer type - Cash back+1 movie voucher+2 coffee voucher on purchase of Rs. 900/- on sunday (PFA)
Transaction id - [protected]
Transaction date - 9th June
Transaction Time - 1:12 pm
Transaction Amount - Rs. 1398.50/-
Transaction mode - Airtel...
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S
smtmidhu
from Mumbai, Maharashtra
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network issue from the installation

Address:Aswathi Building Door No 65-2232 A, Ground Floor Azad Road, 682017

We are getting poor service from airtel in our office from the installation of our broadband connection, we couldn’t use internet connection even a single full day we put the complaint several times but we getting only mail response from airtel and till this time the issue is not solved we hope your help on this

Fixedline number [protected]
Broadband ID[protected]_ker
Relationship number [protected]...
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R
Renuka jayanna
from Delhi, Delhi
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miscalculating balance 919902945986

Address:bANGALURU

To above mob I sent Rs 399/-on15.6.19at 5.29 pm through Paytm.It was accepted by you and message was sent.TO check the balance your company sent message stating thatafter deducting broker commission etc. the balance is Rs212.67.I wonder how you calculate this and inform the cu stomer incorrect balance.Pl check and setright the balance and inform me. as you informing I add one more complaint that your company does not respond the customer...
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Puru13
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor internet quality

Address:Kk gupta rajesh colony, Behind iti institute hussaini road, Ambala, Haryana, 134203

Hello,
This is Puru krishna gupta from Naraingarh, distt ambala ( HR ) region.
From past 4-5 days, i am experiencing poor internet speed as airtel subscriber.
For ur knowledge, my device is redmi note 5 pro ( 4G ) and i have airtel sim on 4G network.
Though the sim network strength is good but speed is in KBs regardless of time ( morning, evening or night).
I have tried switching my sim from slot 1 to 2...
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Renuka jayanna
from Delhi, Delhi
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9919902945986 balance is shown incorrectly

Address:Bangaluru

To the above mob I remitted a sum of Rs 399/-on 15.6.20`19 by Paytm at 8.29pm to get recharge for 84 days.It was accepted and message was sent .But onasking the balance it was informed that Rs 212.67 via sms.There is NO system to contact your customercare and there is no response over mobile. Will you pl checkup and inform me how the incorrect balance was repeatedly sent over messages
PL provide numbers of customer care to talk over...
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Ben Sun
from Mumbai, Maharashtra
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online recharge failed: but amount debited twice from bank account

Address:560040

For my new Airtel SIM (Ph: [protected]), I went ahead with online recharge of Rs 249. When first time the Airtel gave a message "Sorry! Recharge was unsuccessful", I went ahead and re-did the transaction. It gave a failure message again. I now see from my ICICI bank account that Rs 249 has been debited twice.

I am thoroughly disappointed with Airtel service. I am requesting Airtel to refund me the second time amount and recharge...
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