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Airtel Complaints & Reviews

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Updated: Jun 10, 2026

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This is with regards to the mobile number : [protected].
I have been with airtel since the last few months and the expectation which was showcased through the advertisements is so high that the customers get convinced and come to your network.
Post coming to the network there is absolutely no sign of relationship or concern for the customer issue.

I reside at hennur bangalore city and i have been reporting network issue since the beginning. Tried lot of ways to come over it but of no use.
I believe that this team to whom i am addressing the mail would take it on high priority and resolve my issue.

I am having issue with network wherein the call some time doesn't get connected, while on the call i face issues wherein the connection goes off in between.
The person at the other side say my phone is not reachable when i have 3 signals seen on the phone.

Take this on high priority. Appreciate your efforts.

Network issues
Signal disconnect
Internet disconnect
Call failure

Address :
#244 1st main basappa layout
Hennur
Bnagalore 560043

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V

Vrutvi Nayak

from Bengaluru, Karnataka

Jul 18, 2019

Not getting any calls and messages from past 1week

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I have done a bhim upi transaction in airtel thanks app from my airtel payment bank to another upi address but unfortunately i have given the upi id in which same airtel bank is given default. So the sending and receiving bank account is same. For which the amount got debited but not credited or not reverted back to my bank account.
Transaction id - [protected]
Upi transaction id[protected]

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Address: Bangalore, Karnataka

I traveled to nepal for 2 days but did not need international roaming or mobile data, so did not ask airtel for a roaming pack. However, citing that i had taken a roaming pack last year, they automatically activated a 10 day international roaming pack and charged me rs 4250 incl tax on my bill.

I did not make any roaming calls or use data while on the trip.

The call centre stated that as a policy, roaming packs get activated automatically, which i feel is unethical, illegal and unfair.

I am requesting for a full reversal of the charge and seek the consumer court's help for the same.

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I charge my mobile number [protected] on 23 june 2019 from best offers plan of amount rs. 399/- for 84 days. During charging you discounted rs. 50/-. You charge rs.349/- for 84 days. When plan is 84 days how can you finish with in 28 days. Now you giving messages that your plan will finish with in three days. If you finish my plan in 28 days i will port my 29 years old no number to another company.
Kindly do needful.
Thanks
Dinesh. Nirmal
[protected]

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I am paying full amount for internet and call services but they fail to provide proper services. Most of the time i am suffering from network issues for which i can not make call and even unble to use internet service. I have contacted several times with the airtel customer support and their reply is same everytime which is my problem will be resolved within 15days but actually nothing has been changed.

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Address: Malkangiri, Odisha, 764045

It is very much sorry to say that airtel customer care executive donot respond to there customers. i have complained several times on airtel internet speed issue but that never been solved by airtel. this is in malkangiri odisha. on main market itself no internet speed. when we need it so much at that time it self it doesnot work. every time speed of network is between 100 kbps not more than that. very bad experience. they say that high network density wtf... big cities the dont have high network density. in hyderabad near durgam cheruvu metro station also so poor network .

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Jul 17, 2019

Updated by Hbk Jd Roy i want airtel that please give priority to this complain and solve issue associated with internet speed please. in todays generation without internet we cannot live. so please have a look my problem. if you think that im not your valuable customer then also please reply that "we dont need you" ill port my network to other.

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Airtel's worst experience in my life, the 35-rupees looted, the most being, the recharging service from my SIM card balance was also closed. The Customer Care Service also did not provide support for me. Likewise, even 13 years ago Airtel did not serve me in the same way, and it is still the same. That's why I will not recommend going to Airtel anytime in my life.

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Address: Kottayam, Kerala, 686011

Respected sir/madam
Im totally fed up with your sim connection. I couldn't connect my phone calls or net due to the bad net work. I have already connected with your customer care services but i couldn't find a solution. I request you do help me out as fast as possible. Otherwise I the only option left is to switch ma connection to another company. So i truly beg u to help me out
Thanking you sir

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Address: I dont know, Patan, Gujarat

Hello sir,
I want to file complain against airtel digital tv because they are not pick up my call or sms etc they are not able to comunate with me. I changed my package at startig of worldcup. Now i want to change my package so that can more help me in financial. But they are not pick my call. I call them 12 time in a day but they not received my call.
Please solve my problem as per as possible.
Thank you.

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P

prakash rao k

from Bengaluru, Karnataka

Jul 17, 2019

Sir,
I am here request you to reverse my recharge amount. I recharge the amount of Rs.35/- through online on 08.07.2019 the mobile no.[protected] instead of mobile no.[protected].
Kindly acknowledge do the needful.
Transaction reference no.[protected], dated 08.07.2019

N

Niketa Gupta

from Delhi, Delhi

Jul 17, 2019

I recharge my no with plan 499 my amount is deducted but no. is not recharge i got msg from airtel that amount will be refunded in 2 days but after 7 days my amount is not refunded

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Address: Helicon flat J 204 Magarpatta Pune, Pune, Maharashtra, 411028

My mobile no [protected] in name chakresh kumar jain. I have already recharge up to december 19.
Today at 1.00pm when i am trying to call but it could not attend with message cellular network not available for voice call & no network. Your customer care service have not been respond or solved
My second mobile no [protected] is with us same place which is active.
Both mobile set dual sim set contain another sim tata docomo. Please solve my problem.
Chakresh kumar jain
Magarpatta pune

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R

Ravinder Rozera

from Delhi, Delhi

Jul 17, 2019

Dear airtel team i complaint my network issue many time but no solution in this area indoor network is very low i dosnt satsifyied your service

D

Dharasingh

Jul 17, 2019

I have accidentally recharged, RS 597 to my no [protected] on 16/07/2019 around 11am .
And i have recharged 399 also, I called to airtel customer care, for refund of RS 597 but they are not ready to refund the my money. I called 5 times to airtel customer care .

D

Dharasingh

Jul 17, 2019

problem solved

J

Jagan deesh

Jul 18, 2019

I am callling Airtel for activating the Call waiting in my mobile since last week, Yet they didn't activated the same and simply instrcuting to dial *43# but no use. Contacted mutiple times but no use, Waste of time & money invested behind airtel team. My number is [protected]

S

saravan9

from Bengaluru, Karnataka

Jul 18, 2019

Poor network. I cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

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Address: KAVURI CHAKRAVARTHI, 5-169/1 F-2 KANURU, KANURU PENAMALURU, Krishna, Andhra Pradesh, 520007

We are using group connections from long time out of the same one of our employee lost his mobile and the same sim number to be replaced.

Mobile number:[protected]
Name:kaveri chakravarti.

We are collected empty sim from airtel store.
Iccid no:[protected]u

Please activate above number as soon as

Alternate no:- [protected].
Contact mail id:- chakravarthi. [protected]@gmail.com

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Jul 17, 2019

Updated by kavuri2012 pl clear on priority..

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B

Brahmananda Mallick

from Mumbai, Maharashtra

Jul 17, 2019

After 6 days installation complete what my account not activation please return this product

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Address: 5A,periya kovil compund,Near madha kovil,tuticorin, Thoothukudi, Tamil Nadu, 628001

I am dhinesh my landline number is[protected].. I got new broadband connection on 16/07/2019... As per the previous conversation from airtel office they told that speed will be 16mbps for 799rs.. They send a link to my mobile number and asked me pay 2828rs as advance rental and asked me to send the my id proof, address proof and the screen shot of the payment through whts app.. Now i got the broadband connection of 2mbps speed.. I asked the engineer i booked for 16mbps speed he told that there is no 16mbps speed in this area... Already i am having bsnl broadband 8mbps speed of 550rs in my home. I planned to disconnect the bsnl broadband after having airtel broadband the reason i took airtel broadband is for 16mbps speed and the good customer service.. Regrading this issue i need solution. I dont need 2mpbs speed for 799rs plus gst.. My mobile number is [protected].. The person who called me from airtel office her mobile number is [protected].. Using 2mbps speed for 799rs is waste of money. I never expert this from airtel. I need a proper scheme or refund..

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Address: 560016

Sr number 90626918 — although more than 10 days this compliant is given... No one from airtel nodal department has called.
Third rate department.
Unfortunately i cannot escalate to any higher up in airtel because there is no provision.
Therefore airtel knows that their entire service team is incompetent, hence the senior managers escape the wrath of customers.

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N

nikhil paliwal

from Noida, Uttar Pradesh

Jul 17, 2019

I've inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects. My number - [protected]
Alternate number - [protected].

P

prakash rao k

from Bengaluru, Karnataka

Jul 17, 2019

Sir,
I am recharge the amount of Rs.35/- on 08.07.2019 by online to the mobile no.[protected] instead of mobile no.[protected].

Kindly verify and do the needful,

Transaction Reference No.[protected], dated 08.07.2019

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Address: Hyderabad, Telangana, 500047

Hi... I am airtel pre paid subscriber from past 12years. As airtel has stopped lifetime validity and forced there customers to recharge minimum of rs.35 or to keep service active. Earlier when i use recharge if rs.35 i use get 26.66 talk time as main balance, i[censored]nused it can be carry forwarded and included into main balance to next recharge. This has been instructed by trai..

But from few days airtel have changed there policy and cheating there subscribers as well trai, now if rs.35 recharge is done, will get rs 26.66 as talk time plus 100mb data, but talk time is not considered in main balance and you cannot use it for any other service except calling. I was unaware of policy change, so call there customer care executive and asked that why the amount in about showing as main balance, she repiled me that it's not in the form of currreny it is in the form of talktile minutes any when it's not used within the outgoing validity period it will be disappear, it will be zero.

After i made calls thinking that i have 26.66 minutes but the worst part that the call rest were calculate in currency terms, i, e 2.5 paise/ second, actually i can talk for only less then 19 minutes.
I am feeling so bad how once most trusted brand has fall to such low that they are cheating there customers as well as trai.
By this i feel that they don't want customer who recharge with small denominations.

So day by day they are losing the customers

Shame on you airtel

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Address: Hyderabad, Telangana, 500047

Hi. I am airtel pre paid subscriber from past 12years. As airtel has stopped lifetime validity and forced there customers to recharge minimum of rs.35 or to keep service active. Earlier when i use recharge if rs.35 i use get 26.66 talk time as main balance, i[censored]nused it can be carry forwarded and included into main balance to next recharge. This has been instructed by trai..

But from few days airtel have changed there policy and cheating there subscribers as well trai, now if rs.35 recharge is done, will get rs 26.66 as talk time plus 100mb data, but talk time is not considered in main balance and you cannot use it for any other service except calling. I was unaware of policy change, so call there customer care executive and asked that why the amount in about showing as main balance, she repiled me that it's not in the form of currreny it is in the form of talktile minutes any when it's not used within the outgoing validity period it will be disappear, it will be zero.

After i made calls thinking that i have 26.66 minutes but the worst part that the call rest were calculate in currency terms, i, e 2.5 paise/ second, actually i can talk for only less then 19 minutes.
I am feeling so bad how once most trusted brand has fall to such low that they are cheating there customers as well as trai.
By this i feel that they don't want customer who recharge with small denominations.

So day by day they are losing the customers

Shame on you airtel

Airtel customer support has been notified about the posted complaint.

Jul 17, 2019

Updated by pramod696 Hi . I am Airtel pre paid subscriber from past 12years. As Airtel has stopped lifetime validity and forced there customers to recharge minimum of Rs.35 or to keep service active. Earlier when i use recharge if Rs.35 I use get 26.66 talk time as main balance, i[censored]nused it can be carry forwarded and included into main balance to next recharge. This has been instructed by TRAI..

But from few days Airtel have changed there policy and cheating there subscribers as well TRAI, now if Rs.35 recharge is done, will get Rs 26.66 as talk time plus 100mb data, but talk time is not considered in main balance and you cannot use it for any other service except calling. I was unaware of policy change, so call there customer care executive and asked that why the amount in about showing as main balance, she repiled me that it's not in the form of currreny it is in the form of talktile minutes any when it's not used within the outgoing validity period it will be disappear, it will be ZERO.

After i made calls thinking that I have 26.66 minutes but the worst part that the call rest were calculate in currency terms, i, e 2.5 Paise/ second, actually I can talk for only less then 19 minutes.
I am feeling so bad how once most trusted brand has fall to such low that they are cheating there customers as well as TRAI.
By this I feel that they don't want customer who recharge with small denominations.

So day by day they are losing the customers

SHAME on You Airtel

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Address: Peenya, 560058

Website: Amount Deducted But not recharged Txn ID 190717396775

On line recharge for rs 399/- for txn id[protected]

Dear sir,

I have online recharged for my mobile no. [protected] on 17 july 17. Tran id[protected] is generated for future reference and in my bank account balance was also debited. But recharge was not done successfully. Kindly do the need full for the same.

Your faithfully

Shashikala

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A

Ashutosh somani

from Gurgaon, Haryana

Jul 17, 2019

Airtel Lease rental no deposit since last 7 months JD 13 site no .

R

Rajani Progr

from Hyderabad, Telangana

Jul 17, 2019

My airtel sim with number [protected] saying registration failed .when im not in town for 2 months I didn't used it.please reactivate my number. please email me on [protected]@gmail.com.please send airtel customer care email

A

abhishek.network.111

Jul 17, 2019

I have made payment of 998 Rs. for 1 Year recharge. Its deducted from my account but my no. is not recharged. Please take action asap.

Mobile no. [protected]

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Address: 605003

Website: Airtel.in

I recharged for incoming outgoing call and national roaming, two gb data per day and 100 sms for a day.
Since i recharged and it's been almost fifteen days now my problem is incoming calls are not coming to my mobile phone. My number is [protected] and i complainted about four times hence there my query is not resolved and costumer support does nothing to me and i am missing all my emergency calls due to this issue, it amounts me everything like employment opportunities and so on i'm loosing cause of this issue

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A

Anand Kulkarnikk

from Chennai, Tamil Nadu

Jul 16, 2019

Even time i am facing network issue .. calls drop many complaints has been given but same problem.

N

Nirmalya Debnath

from Kolkata, West Bengal

Jul 16, 2019

Dear sir,
My mobile number is [protected].
I email you because my network is working very slow.sometimes the tower is going full and the Internet connection is closed and working very slow.
please check the problem and resolved this problem.
my e-mail [protected]@gmail.com.
Thank you
Regards,
Nirmal kumar pradhan.

L

Lalit [email protected]

from Gurgaon, Haryana

Jul 17, 2019

Jaise mobile se baat karta hoon Ghar ke liye to phone nahin hota hai wo karta hai to ek se tumhari hone ke bad phone kar jata hai bahut problem karta hai

K

Kannadhasanaru

from Chennai, Tamil Nadu

Jul 17, 2019

Airtel network not yet signals at Sholinganallur Chennai also thereâ€™ cheating mobile data balance.
Customer care connecting too rarely service very very worst
Please remove Airtel network from India

Regards
Kannadhasan a

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Address: Nandigama, 521185

Im from nandigama, krishna dt, andhra pradesh..! I brought a airtel dth 2 months ago..! Still not given customer id and not registered my mobile number..! Speaking with unparliamentary language with customers while asking for customer id..! Here's those airtel people contact number [protected].!

Its a such worst service from them.!
Kindly resolve this issue

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Address: 335001

We have taken a family plan of rs 999, in which we got three add on numbers for calling and one number for data to be used in airtel hotspot 4g. But

Please note that neither we are getting good network for calling and use of mobile data. And neither we have recieved 4g hotspot although we are

Ready to pay price for the hotspot dongle of rs 999 as mentioned on the website but local store refused saying that it is out of stock. Then we

Complained this to dm mr vikas contact number [protected] and when he inquired from the store and informed us that you will have to pay rs 2000

Instead of the price mentioned on the wensite which is rs 999 and neither it is available on the website. Now the concern is that why such expensive

Plan was given to use if you are unable to provide services for the same, as you are not ready to provide 4g hotspot dongle even when we are ready

To pay the price mentioned on for your website. Neither the network for calling and data on other numbers is also very poor. Please take note of our

Complaint and solve our problem regarding network and 4g hotspot dongle.

Screen shot of the website is attached for your reference.

Inline image

Inline image

Inline image

Thanks

Rahul

[protected]

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R

Ros.paul

from Chennai, Tamil Nadu

Jul 16, 2019

I recharged through Airtel app and it is not updated after the transaction went through .it says recharge is successful but it is not updated .the txn id was [protected] so the recharge has not happened and either I need a refund or the recharge to be updated.

P

Prabir Rawat

from Dehra Dun, Uttarakhand

Jul 16, 2019

For last 4-5 days i am unable to connect to toll free numbers from here in Dehradun..it could be because of recent airtel tatadocomo meger..mine is tata docomo sim... but i need to know definitely and the problem has to be rectified soon...

K

Kerena

from Mavelikara, Kerala

Jul 16, 2019

Please provide a message history of past one month from my airtel account

D

DAVE EXIM PRIVATE LIMITED

from Kolkata, West Bengal

Jul 17, 2019

Sir

Regarding Last payment, we have complete my payment transction but not able to printout receipt copy of payment receipt but it is very urget for our accounting purpose

so we request you to provided the same ag Telephone no[protected]

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Address: ORBIT MALL INDORE MP, Indore, Madhya Pradesh, 452001

My name is kundan i live in indore mp. My sim is switch off last one month . My air tel number is [protected].I am going to airtel office in orbit mall airtel office indore location .But airtel office customer employe not accepted my request. Very poor service air tel telecom service .My airtel sim is not in service last few days but airtel office orbit mall indore not give me any responsible answer

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K

Kerish kumar

from Sadabad, Uttar Pradesh

Jul 16, 2019

Haven't got additional data on early recharge before plan expiry even though I got messages congratulating me to enjoy my additional data.

Not only that on recharge of another data plan, transaction failed but payment has been deducted from my Airtel wallet.

R

Rick-ë Kohlï

from Delhi, Delhi

Jul 16, 2019

Hlo bhai Airtel kaa network bahut week ho gya he yahan
Tower lga he fir bi network problem aa rhi he
Bhai teek krba do tower Ko
Vpo.dodhamb .teh.sahapur.dist.kangra from Himachal Pradesh
[protected] ye mera phone number he
Bhai or sub teek he
Ider ke people bol rhe he hum sim lge he nikalne

V

vineeth057

from Delhi, Delhi

Jul 16, 2019

Wrong no [protected]
trid[protected] amount448
correct no [protected]

S

Senvini

from Udaipur, Rajasthan

Jul 16, 2019

My airtel 4G hotspot is giving vry slow speed..even i can't use whatsapp from that...Please test it...and improve my airtel hotspot..airtel speed is very good in my place but after that also we are not getting satisfied speed...
Please resolve my problem...

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