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I
indira K S
Oct 2, 2019
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I am an Airtel customer since 2012 and I switched from prepaid to postpaid in 2016, before moving abroad. From 2016 till 2019/July the international roaming bill and the basic plan bill remained same, however, since Aug/2019 the bill amount has been suddenly increased approximately three times the original amount. I have analyzed the bill and it says the charges are for internet usage, while i have not switched the mobile data services from July/2019. Furthermore, I have been trying to contact Airtel customer care for NRI's and there is no response from the company.
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    H
    Hrishi_k
    from Panaji, Goa
    Oct 2, 2019
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    Address: Kolhapur, Kolhapur, Maharashtra, 416005

    Hello
    I have recently ported to airtel from idea.
    Idea subscribers are not able to call me, they get a response saying the number you have called is incorrect. I have complained about this issue with airtel customer care no resolve still. Kindly resolve this issue.
    This is not happening with a particular idea number. All idea numbers are blocked from calling my number.
    Airtel customer support has been notified about the posted complaint.
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      A
      Amey@
      from Mumbai, Maharashtra
      Oct 2, 2019
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      Address: Mumbai City, Maharashtra

      Hello sir,

      I m a postpaid user of airtel since day 1 i have network issues at my residential address at my billing address. I cannot use data services at my billing address (My residential address), i cannot call nor text anyone, i cannot receive any call nor text messages. I get to see no service at my billing address. I m paying 800₹-1200₹ bill without using it. Even after complaining nothing is changing. I’m fed up with the services. I can directly see no service as soon as i enter my home. Even outside the network is problematic but my main issue is at my bill address. I’m not able to use any of the services at my billing address due to no network plz help me with it. I hope speedy revert. More thn 3 months back i launched complaint nothing happened so i mailed you plz help.

      Regards,
      Amey kadam.

      1) airtel no. [protected]
      Name : amey kadam.
      2) airtel no. [protected], [protected]
      Name : kundan d kadam.
      Airtel customer support has been notified about the posted complaint.
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        C
        charlesratchager
        Oct 2, 2019
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        Dear Sirs,

        Kindly help to provide the call and SMS details of my prepaid number [protected] from 01 August till 02 Oct to my registered email ID - [protected]@gmail.com

        For verification, i also have another prepaid [protected] .

        Regards
        Charles Ratchager
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          C
          chandan nm chandan
          from Mysore, Karnataka
          Oct 2, 2019
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          Address: Gravity temple bell apartment,Singapura Layout,vidyaranyapura, 560097

          I have complained many times to customer to resolve network and internet issue in singapura layout, vidyaranyapura, bangalore 560097. I am staying in gravity temple bell apartment, near aveksha hospital. Building inside and out side i am getting 2 signal point and no internet to my airtel hotspot and airtel number. Simply paying postpaid bill to airtel.
          Airtel customer support has been notified about the posted complaint.
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            Ñ
            Ñìtík Shübhâm
            from Delhi, Delhi
            Oct 2, 2019
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            Address: Sunderpur bira darbhanga, Darbhanga, Bihar

            Sir,
            I am nitik kumar. My mobile and airtel sim also 4g. But it doesn't work from 5 days. I don't know what's the matter but it creates big problem for me. I am from darbhanga bihar. I used 4g out of my home but not in my home i complained about that in your customer care but i can't use 4g network.
            So, i request you to solve my problem
            Airtel customer support has been notified about the posted complaint.
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              A
              from Mumbai, Maharashtra
              Oct 2, 2019
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              Address: 1421/31 y block kidwainagar near kidwainagar post office, C/O MUKUL SINGH CHAUHAN, Kanpur, Uttar Pradesh, 208011

              I have properly recharged the airtel dish t v connection but it is not showing many a channel and showing only airtel commercial channel from nearly 15days. It is showing wrong view card. It is second time when l faced such a inhuman technical problem some months before l have faced same problem and l wasted some money for it. This problem emerge from the service provider and can be solved by repeated "refreshing". Please get solved it as soon as possible. I could not see my tv shows since 15 days when i have full charged connection so in this way l have wasted a lot of money for it. Please get it solved sooner.
              Anchal saxena vice principal
              Kidwainagar y block kanpur
              Airtel customer support has been notified about the posted complaint.
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                C
                Chandra sourabh
                from Hyderabad, Telangana
                Oct 2, 2019
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                The airtel store tried to activate my sim card and due to backend errors they could not activate my sim card for 2 days. And the issue is not yet resloved. I lost my business for 2 days and i definitely wanna sue airtel for this.
                I tried activating esim and that failed in the first case from airtel technical side and then the physical sim card is not activating
                Airtel customer support has been notified about the posted complaint.
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                  P
                  praveen kumar pk
                  from Tiruchirappalli, Tamil Nadu
                  Oct 2, 2019
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                  Sir this is praveen kumar i have an query about airtel telecommunication company. Due to my grandfather dead the police officer had try to call my airtel number but the incoming calls had blocked due to this inconvenient i didnot suppose to get that information from the authority person. Ifelt very disappointment from this. Mostly all of the customers using jio due to their purposes or convenience.in jio i had done a 3months recharge plan, so i cannot able to recharge my airtel number.in this modern world dual sims smartphone has used by all but blocking of incoming calls is the only problem. So kindly please donot block incoming calls for the purpose.in case of emergency how the peoples get the information. So kindly take step about this query sir.
                  Airtel customer support has been notified about the posted complaint.
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                    T
                    techy trendy
                    from Doraha, Punjab
                    Oct 2, 2019
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                    Address: #hno 524, Stret no 4, ram Nagar colony, Islamabad, asr, Amritsar, Punjab, 143001
                    Website: Airtelbank

                    I send 5k to the receiver but didn't receive to the receiver help me out its worth for me. I tried their customers care many times bt the call just put on the waiting i dnt think they will resolve this issue any way worst bank airtel, they just don't care about anything and just making useless app help me out consumercomaplaint i will be vry thankfull
                    Airtel customer support has been notified about the posted complaint.
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                      G
                      G Srimathi
                      from Bengaluru, Karnataka
                      Oct 2, 2019
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                      Address: 560043

                      Had recently ported my number from bsnl to airtel and had registered online. The delivery executive had taken the money for the first recharge, even the airtel executive told the same.
                      But now he didn't recharge and is not picking up our call. And now the customer care executive say it's not their responsibility. Please resolve this as we are scammed rs. 495.
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        Kunal Girdhar
                        from Haldwani, Uttarakhand
                        Oct 2, 2019
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                        Address: 122003

                        I have paid 3000rs to airtel team for 3 broadband connections in my area and they are unabled to provide that so i have marked an email many times and they told that this will be refund in 10-12 days and now its been approx 20days they are not responding, i am attaching the screenshot for reference.
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          Disha__5 Chavan
                          from Mumbai, Maharashtra
                          Oct 1, 2019
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                          Dear service team,

                          Hi, this is disha chavan from pune having airtel prepaid connection no. I lost my mobile, hence, i want to request the airtel team to please block this sim card asap.

                          Also please let m know the procedure to a new airtel sim with the same number so i can start using it again. What all documents will be required please provide the list as well
                          Airtel customer support has been notified about the posted complaint.
                          Hi
                          I requested to port my number fron airtel delhi circle to airtel up circle but insted of porting they blocked my previous sim and new sim both and blocked my number
                          Very bad network airte services i have completed 1 year ago. But no improvement.
                          I'm using Airtel postpaid SimCard from 3 Years from the last 2 days
                          I am not getting the signal inside my home and I am unable to call and use the data. please help on this, because of this my business also impacted please help on this.
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                            D
                            Dilipkori
                            from Mumbai, Maharashtra
                            Oct 1, 2019
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                            This is my Airtel Number

                            Airtel [protected]

                            This is my address

                            Dandupur, ahibaran, Dharauki, Pratapgarh. Dharauki, Uttar Pradesh 230503

                            Latitude. 26.02776.

                            Longitude 81.80807

                            We are facing huge network problem in our area Since 1 year now few months network is disappear we are not getting network

                            I m ready to give land for network tower installation in which every Airtel member get the network and use the benefits for which Airtel Known

                            Plz Send Network Team to do the Survey let them know we are getting problem or Otherwise I will report this matter to Chairman of TRAI Dr. R.S Sharma and appellate Department of Trai [protected]@trai.gov.in
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              rckaul
                              from Mumbai, Maharashtra
                              Oct 1, 2019
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                              Address: Agarwal Trinity Tower, D'MONTE Lane, Kanchpada, Malad-West, Mumbai, Mumbai City, Maharashtra, 400064

                              I changed my residence recently. Airtel company approached me through miss. Preeti telephone no. [protected] (Trinity enterprises) and requested me that airtel will provide me broadband connection and requested me not to approach any other service provider. The first call was received on 17.08.2019 and after that they have been approaching me time and again. Finally i called them to my place 21.09.2019 and their representative took my kyc documents (Copy of andhra, copy of pan, one photograph and a duly signed form). He also took a cheque for rs.500.00 as installation charges from me. This cheque has been paid to bharti airtel through clearing on 27.09.2019. But till date they did not install the broadband and when i am calling on the said phone no body picks up the call.
                              Airtel customer support has been notified about the posted complaint.
                              My num [protected] was facing only 20 arrived calls & sms per day plz solve this immidiatly
                              Not getting any network after porting to Airtel from Vodafone. Pathetic service
                              Sir/madam
                              I received a message from airtel of 50%data being consumed at 7:00 am even i hardly use 5-20 out of 1.4gb data pack
                              It happened frequently from 2-3 days my data is always dedicated. Please look into the matter
                              My net is very slow between 1week so plz fix it i am unable to use net
                              I send sms 121 EPREBILL JULY [protected]@gmail.com but not coming
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                                S
                                sagar manchanda
                                from Mumbai, Maharashtra
                                Oct 1, 2019
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                                Address: 20, sailo kumar Mukherjee road, Howrah, West Bengal, 711101

                                Good afternoon, this mail is regarding excessive unfortold and unreasonable charges put in my airtel account of phone number
                                1- 9695*4 (Primary voice+data)
                                2- 704*44 (Data only)
                                3- 858*25 (Voice+data)
                                The bill dated for the month of august 2019 was of rupees 1795/-
                                My normal plan that i chose is of rupees 755
                                But i was billed for extra 903.67 rupees as per "one time charges" which i was not previously informed of.
                                Upon repeated request and complaints to the airtel office located in howrah to mr. Sureh tiwari his contact number being +91 9804*2 he has kept evading calls and has been forcing to pay the charges without any explanation of any sort. I would please ask you to look into the matter or i will have to take required legal action regarding the same against the company as well as mr. Suresh tiwari managing the howrah ac market airtel office. I am attaching the billplan and the complaint message for your reference. Thankyou.
                                Airtel customer support has been notified about the posted complaint.
                                In my area Airtel is very slow plz come and check our area network
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                                  A
                                  from Mumbai, Maharashtra
                                  Oct 1, 2019
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                                  Address: 401107

                                  My airtel phone number never get successfully recharged through online media, I raised too many complaints to customer care and even visited airtel gallery multiple times; Every time I approached them they convinced me this time your problem get resolved but even after so many years my problem is unresolved. trying hard, keeping continuous follow ups for at least 15 months I gave up & now it is 2 years since I approached for the same problem. I realised that they do not care anybody hence stopped approaching them. I recently come across this website therefore I shared & raised an issue.
                                  Airtel customer support has been notified about the posted complaint.
                                  The service provider is not resolving the issue from 15days. We are not able to use the dth service. We have requested to cancel the service and refund the balance. Which they are not doing. Please help me. My number is [protected]
                                  Sir
                                  Re --[protected]

                                  I am daily receiving a message that my sim card is old.

                                  I just got 4G new card

                                  Please resolve this issue

                                  jagruti Vaishnav
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                                    N
                                    Naathu Bharwad
                                    from Vadodara, Gujarat
                                    Oct 1, 2019
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                                    Address: Vadodara, Vadodara, Gujarat, 390008

                                    I have visited airtel store on saturday 28/99/2019 and till date i visited 3 to 4 times to activate my sim. But not goted results yet. My old sim is off since last four days. Today also i visited airtel store they told me my application is rejected and reason behind that is they click my photo in not white background but i remember correctly they take in white background. Now today they gave me new sim but still not working. Let's see when my sim got activated or i have visit again. Very poor service from airtel.
                                    Nathu bharwad
                                    [protected]
                                    Alternat no. [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Please my airtel no.[protected] 180 dey call detels
                                    Dheeraj pandeu's reply, Oct 1, 2019
                                    Call detels my no.993395307
                                    I want to deactivate this service, iam getting 20 calls perday, iwant unlimited package
                                    Farha Adeeba's reply, Sep 21, 2019
                                    I want unlimited package on my airtel number 7386956384, but iam getting only 20calls per day please deactivate this service soon
                                    Bill payments ofrs 296 has initiated towards mobile no [protected] id no[protected] satus is fail, dated 20/09/2019.28 dayes romming packare send with internet banking. Please kindly return back my money to my account,
                                    Plz send full itemsed bill of july august
                                    Nirmal Nagpal's reply, Sep 19, 2019
                                    Plz send full itemsed bill of july august
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                                      P
                                      polanki.rajkumar
                                      from Chennai, Tamil Nadu
                                      Oct 1, 2019
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                                      I was on international roaming in france for 20 days. Have recharged for inr 3599 to facilitate international roaming. I can receive very few incoming calls but was never able able to make any outgoing call throughout.
                                      I did that recharge of 5 times throughout my 2 trips. It never worked.

                                      No customer care to resolve it and neither i get a call from airtel on whether it works fine or not. My colleagues are using other indian networks in international roaming in france which works very good.
                                      I was very upset with the services provided by airtel.
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        ABDUL SHAFEEQ SINGER
                                        from Pune, Maharashtra
                                        Sep 30, 2019
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                                        Address: 431602

                                        Dear sir,
                                        My mobile no is [protected].

                                        Sir, i had an idea number first, later i ported to airtel. Dt.[protected].

                                        Then later idea number[protected]. Closed at at 11:50 pm.

                                        Then i inserted airtel's sim in mobile, then airtel's network was show.

                                        Then i called airtel customer care for verification, customer care says we don't have your document showing yet will be done in 24 hours,
                                        It has been 4 days, airtel's sim has not been activated yet. My phone has been locked for 4 days, i am very much lost.

                                        I have to give 4 days of loss to airtel company.
                                        My mobile didn't turn on today until 30 september 23:30.

                                        Dear sir, please give me positive feedback please.
                                        Airtel customer support has been notified about the posted complaint.
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