Airtel Complaints & Reviews

Hi team,

This is to raise a complaint that recharge amount of rs.129 for [protected] was done on 28th sep 2019. But the recharge status is shown as pending and amount is debited from the account. Please check and get back the transaction as soon as possible.

Kindly, look into the attachment on payment status.

Thanks in advance,
Gayathri s

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Address: Plat no 21 flat no 203 Khushi vihar shivampuri indore, Indore, Madhya Pradesh, 452001

Dear airtel,
As i'm using airtel prepaid simcard from 2 years from last 2 months i'm not getting the signal inside my home so please do clear my issue as v three persons are using airtel in same home so please try resolve this issue. My address is flat number 203, plot number 21 khushi vihar shivampuri indore madhya pradesh pincode 452001. Airtel sim first slot in airtel sim

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In this morning my account was suspended due to low balance, at that time i recharge rs 200/- but services didn't resume i try to contact customer care but very unfortunately they do not pickup or response my call. After all that i recharge again rs 200/- in evening but till date services didn't resume. This is iritatung and irresponsibility of airtel customer care services..

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Kindly this is to inform you that system of airtel dth is totally fraudulent,
I could not choose my airtel cable connection plan because they have misguided me every time whenever i have called the customer care service. From the past two days i have called the customer care service several times for the above but every time the person receiving my call passed the call to someone else & then again the same cycle continues & my problem is not solved. I being a senior citizen & a customer of airtel has been harassed like this.
Kindly look into this matter as soon as possible.

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Address: N-12 ED 29/1, Baharatmata Nagar, Hidco, Aurangabad, Maharashtra, 431003

Hi team,

As per subject my prepaid no. [protected] sim not working, so i visit nearest airtel point situated in connaught place, aurangabad

He say my sim card block due to kyc, so i give may govt regt. Document aadhhar and pan card.
But he say we cannot start your no. Please convert its first in postpaid then its will start my number.
Why we pay extra money for simple issue due to kyc document.
This issue will resolve when document verified but he want to buy postpaid connect. Why?

Thank you
Mangesh muskawad
Aurangabad

Nov 4, 2019

Complaint marked as Resolved

i approach road side agent, he replace my card nominal fees of Rs.100 Charged

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Kunal G Rao

from Mumbai, Maharashtra

Sep 27, 2019

My airtel money wallet is blocked i am not able to do any of the transactions or recharge from my wallet and i have added â‚¹500 in my wallet earlier

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Yesterday i received message for confirmation of port to airtel as per that information my old sim lost network and new sim is not activated after 13 hrs it's my only one number which i use help me please it's really urgent to get my number active. Im getting emergency calls only for my new ported sim. I tried contacting costumer care but they saying me to wait and not giving any details on time required for my sim card to be activated.

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I have tried to top up recharge my airtel mobile with rs. 399 on 25 sep 2019 through sbi internet banking (Transaction reference no. Ihl2660470). However rs. 399 was debited from my account, but recharge not done. Thereafter, again i tried to recharge with same amount which was successful. The amount of rs.399 may be credited into my account at the earliest.

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Address: Pune, Maharashtra, 411013

Me and my all team mates bought airtel 4g hotspot and its working fine before 14th september. Suddenly all o[censored]s airtel 4g hotspot connection is stop working. I called to airtel customer care but they said may be it is device issue or sim issue or may be network issue in my area. But fact is we all staying in different place in pune and we all having a same issue. It means its not a device issue or area issue. We can see our sim is in active status but we are not getting internet. Our sim is post paid one and we all paid it on timely manner.

Kindly help us to resolve the issue.

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Address: New Delhi, Delhi, 110059

An illegal installation of mobile tower in highly dense residential society adjoining subject building is going on, we have lodged complaint with local police, rwa, and copy of the same is sent to sdm, mla as well, but of no use, erection still going on, kindly help us to get rid of this nuisance which will become a. Serious health issue for all our family members...

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Address: Green Wave Street, Bhopal, Madhya Pradesh, 10062

Mera no. [protected] hai. Last month maine check kiya 15/= mere airtel prepaid se less ho gaye hain. Jab ki maine koi service activate nahi karai. Maine 121 per complaint ki. Customercare executive bola yeh hum ek saal se kar rahe hain vas pack ke liye. Uske baad mere pass message aaya ki yeh service deactivate kar di gayi hai. Kal phir se 15/=deduct kar liyevas pack ke liye. Aisa kai baar ho gaya. Airtel wale kabhi chat ke liyeaur kabhi kisi service ka bahaana bana kar rs/= less kar rahe hain.

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I gave a porting request to port my sim from bsnl to airtel and i got the sms on 26th sept 2019 time - 8:42pm that my sim porting request is validated and that my sim will get activated after 12:24am on 27thsept 2019 once my old sim losses network
My bsnl sim lost connection at 1:30 i put the new simcard in my phone there was network for 30 seconds another message came that my service is set and when i tried to call for activation and give my 5 digit otp the call was not made and the sim lost network and didnt got signal hence forth
Please tell me what can i do coz this is my main number

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pravi56

from Bengaluru, Karnataka

Sep 27, 2019

POS details not found for Lapu Number [protected]

12144 not connect

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Address: Muzaffarpur, Bihar, 843125

Dear sir, I tried to recharge my Airtel number through my Airtel app by rupees 129 on 08 September 2019 at 8.25 am that was unsuccessful. Then try again with same amount on same day at 8.50 am that was successful. So, please first unsuccessful recharge amount refund my bank account. I already talk to senior customer care executive but till date money could not refunded.

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Sir, I requested to you that today I recharged airtel mobile number [protected] with amount Rs. 399 by airtel money app account number [protected] with use of Amazon app. Amazon app show recharge payment successful and also call with Amazon customer care.whose also informed recharge successful it's airtel company problem so please solve problem.

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Address: 560076

Hi,
I have an airtel post paid mobile connection since 2005, plan 149 (Rs. 149/mth) till july 2019. Suddenly without my consent they have changed my plan to plan299 (Rs. 299/mth) and i got to know this after seeing the latest bill for aug2019. I called up the customer care 198 and they said the plan149 is closed and hence they have changed my plan to plan299. How can airtel cancel a plan without notifying the customers? Why should i pay extra for a plan which i have not agreed/opted? Airtel should send me a revised bill with 149 as base price and i would like to discontinue their service after paying the outstanding amount from my side. Even after having a cut-throat competition in market, airtel is providing faulty bills to its customers. All airtel post paid users be aware!!

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Address: Info park, Kakkanad, Ernakulam, Kerala, 682030

I have ported my number [protected] from bsnl to airtel last week. Unfortunately, the sim has been lost before tele-verification call. Therefore i approached info park, kochi, apple store on 25/09/19. They provided new sim and ask me to mail to cochin. [protected]@airtel.com for tele verification request. The store manager has ensured that i will get a tele verification call within 4 hrs and sim will be activated with another 4 hrs, so total 8 hrs its would take to resolve my bsnl to airtel porting process. But i didn't get any call, i have sent remainder mail and called multiple time, there is no help from airtel customer service. It is very pathetic service from airtel and now i am thinking that why should i go for airtel.

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Dear sir,
I tried to recharge my airtel number through myairtel app on 26th september 2019, 9.20 am for rs 399 but the recharge was unsuccessful but the amount was debited. Immediately i called customer care, they said to wait for another 1 hour but till the recharge is unsuccessful only and the amount was not returned to my account.
I trusted myairtel app and i used it but it caused me this problem. The amount rs 399 is so emergency for me, please return the money back to my bank account. How long should i wait for the refund of the amount if the waiting time is more than 24 hours then suggest me other genuine recharging process other than myairtel so that i will not get into trouble in future.

Sep 26, 2019

Complaint marked as Resolved

Recharge successful at 12 pm. Thankyou

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Address: Ernakulam, Kerala, 682301

Hi,
I have requested for port of my airtel prepaid to change the circle from karnataka to kerala from an airtel store and received new sim and televerification pin for that. After some days i came to kuwait and yesterday i got msg that my number will be ported in to airtel by 25/09/2019,
Now i am in kuwait and my old sim has no signal and the new sim also has no signal.
How can i activate my services from here. It is very important for me as banks are linked with this number and cant conduct any transaction. Somebody pls help

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Address: Vill- rajoli po Horawala via sahashpur tehsil vikasnagar dist Dehradun, Dehradun, Uttarakhand, 248197

Hello sir /madam
I m rohit kunwar using airtel sim since last three year. All these years your services and signals were amazing. But now days it's been very poor.
I m professional person. I work as an advocate and due to your company signals quality my work is affecting now. My clint's wants to consult anything with me but they cannot just because of your signals quality.
So please airtel fix this problems

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Address: Mumbai City, Maharashtra, 400069

I have recharged my phone with a 597 plan on the 24th of september 2019 still my account is not credited. My name is sahil shah my contact number is [protected]. I have recharged my phone on 24th sep 2019 of 597 still money is not credited in my account nor i have got any refund. I have got a reference number from my bank related to deductions authozide code is 643778. Please help.

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Sep 26, 2019

Updated by Upwards Finance please refer the transaction screenshot

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U

Upwards Finance

from Mumbai, Maharashtra

Sep 27, 2019

Please refer the bank message still airtel is declining that they have not received the amount

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Upwards Finance's [Complaint's author] reply, Sep 27, 2019

Pathetic service after sending banks message Airtel guys are like they have not received any payment you should only do recharge only through Airtel app only

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Address: Bangalore, 560036

I had requested airtel to disconnect the number in the month of july and it got suspended to and without knowing they have reactivated the account and now airtel team is creating bill and asking me to pay the bill. When eve call customer care they only say it’s suspended but still bill is generating, am not sure how this case will resolve and they provide different different information every day.
This is how you guys fetch money from customers.

You can can contact me on ravi. [protected]@gmail.com

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