Airtel Complaints & Reviews

My airtel Payment bank no. Is [protected]
Ac name is devanshu rangwani...
I just created account on 19 june 2019...
So i tried to put 1700 towards my first transaction through UPI .Transaction UTR P1906191626190471407605
Date 19 june 2019 time 16.26pm
But amount was debited from my bank account (sbi) but was not credited into the wallet..
It has been more than 15 days refund hasnt been issued i tried 200 times to airtel customer care via Twitter...
Phonepay has confirmed that amount was credited to airtel payment bank. Partner bank...
See atttached proofs i had sone police complaint towards fraud.

Hello sir,
My airtel Payment bank no. Is [protected]
Ac name is devanshu rangwani...
I just created account on 19 june 2019...
So i tried to put 1700 towards my first transaction through UPI .Transaction UTR P1906191626190471407605
Date 19 june 2019 time 16.26pm
But amount was debited from my bank account (sbi) but was not credited into the wallet..
It has been more than 15 days refund hasnt...

I have Airtel prepaid number for 12 years.
Recently the balance is deducted without any intimation and when I trying to reach customer care they said your probelm will be resolved in 3 days, but I recieve no revert back from the customer care.
On 19 June I had balance of 785 and it became 0 on around 25-26 june.
On being asked from customer care they have no clue about it. Sometimes they say it is due to data usage ( i had free data left, so data usage is not possible), on being asked what was the data usage they do not have ans to it.
Again I got my phone recharged by RS 100 on around 27 June and it was intact till 3 July, suddenly it became 0 on 4 July, on being asked for same they again had no ans or they said it because if data usage ( again not possible because I recharged with 399 on 19july to which I am entitled to 1 GB data everyday and free calls) and on being asked the amount of data used, they had no ans.
I got my phone rechargrd by 399 on which I am entitled to make free calls for 84 days but whenever I making call, my balance is getting deducted and no amount is deducted for data usage, on being asked about the reason they say you are not getting benefits of the pack ( if am not receiving benefits of pack then why I am getting daily data but not getting calls free) and if I have recharged my number with free calls pack why I am getting charged for calls.
I have attached the screenshot showing my balance on 19 june, my recharge details.

I require a proper details and explanation as to why the balance is being deducted.
If the balance is inappropriately deducted I would like to get the balance back.
I hope you people can help and resolve the problem.
Thank yoi

Airtel ltd. Arti varma (Mob. No.[protected]) comes to their phone and later mr. Abhinav sharma mob. No.[protected]
Email id - [protected]@bhartiairtelconnect.in
Address - bharti crescent no.55 divyashree tower bannerghatta bangaluru -560076

They call me about 4g setellite device installation and tell me yes, but i don't know the company's account. Give
Bharti airtel services
A/c - [protected]
Ifsc code - utib0002521
Bank - axis bank
Add-lucknow branch

I have already deposited rs 2 lakh in both the accounts and they have also given me a policy of mail (Deed of lease[protected] and a form also registraton no. L74899dl1995
Plc070609
From oct.2018 to april 2019, they were talking to them on a phone call but could not be contacted for two months.
Make it hard to tell you if it's right or wrong and with which form you can help me

I subscribed for airtel 7 days 6gb data
And since then i've been tryin to access some websites such as webforpc.com but ive been getting this airtel rcconf and anytime i try to download it keeps on showing the same message and at time google keep on asking me to check their rechaptcha page redirect something and ive tried all the clear caches and apn stuff
Please help!

I belong to ashok nagar locality in guntur. I'm having trouble with accessing 4g net from almost one week. I brought this to the store notice.. They convinced that the tower around my locality is under upgradation and it will take almost a month to finish the process. Where is the benefit of recharging when you have to wait a whole month, and what about my money?
Now i can't even change my sim to other companies because i purchased the 3month pack just 15 days ago...
Please ensure that the upgradation is completed at short notice.

Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chrome, firefox and opera).

I have reset all my browsers twice, changed and reset my apn data, cleared...

Myself sushma my contact no is [protected] airtel maharashtra

From saturday evening my airtel number is not working.

There is no range and no registration done if manually searching for network.

Please take action on it as soon as possible.

Please contact me on [protected] after 6.30 pm

Please active my number as soon as possible.

What possible action can i take

I had taken accidental insurance from airtel secure and it was almost a year when my phone fell down from pocket and got damaged. I submitted claim with full detail. I got a call from airtel's representative that my claim got rejected. The reason i was given was that external force is missing and it is not accidental but negligence.

Under this logic, every accidental damage can come under negligence and company will continue to cheat customers. When no solution was given to me, i terminated all services i was getting from airtel. But this does not stop company to loot customers.

I urge you to look into this issue and take some severe action to restore faith of people in insurance industry.

20 months back i bought a new handset from apple and got it insured by airtel secure for two years as per there promises and advertisements. Few months back my phone was damaged and was claimed through airtel secure and got replaced as apple has a policy to replace the phone instead of repair during the warranty period. So i was provided with new imei number and recently my phone got damaged again but the airtel team is not ready to claim my handset saying that imei is different. After the the first claim none of the team has informed me to update the imei so how i’m suppose to know what’s the next step. Now they have closed this case and after my complaint their customer service representative said that this offer was only for one year which was claimed by the company for two as per their websites application and advertisements but they have been charging monthly charge for that. If the service for just one year so how can they charge me for 8 months extra? This is a lie by customer service executive whose phone number is ‭+[protected]‬.
See i have been with airtel for more than 10 years now to infact my alternate number is also by the same network but this is my first time when i’m experiencing any cheating by the company.
My points are:
1. If imei was to be updated then why no one informed me about that and rejected my claim because of this.
2. Customer service executive lied that the service was for one year but charged monthly subscription charge after one year.

Complaint reference no is 90624677.
Current device claim – service request # 4373612
Previous device claim – service request # 3521128

Kindly check i have recharge on Saturday on Airtel portal through but today at present not recharge my airtel numbet.
Details mention below :

06-Jul[protected]Jul-2019) TO TRANSFER
INB Bharti Airtel Ltd [protected]IGAGNLKTT0 199.00

Check on Help line number not properly option in IVR.

Ahesanali Saiyed

I have migrated my airtel postpaid [protected] to airtel prepaid, recharge done 129 rs on 7th julty 2019 from Airtel thanks app, outgoing sms&call barred, even unable to call 59059 for tele-verification.

incoming call & sms activated but outgoing not activated-
I cant waste more money and time
call me asap airtel mobile [protected], alternative number-[protected] [protected]@gmail.com sushanta Barman

Hi, i am airtel prepaid customer and living in hyderabad and i am having 3 prepaid connections.in my area signal strength is too low and automatically dropping the calls in every one minute. Even i have raised the complaint through customer case also... But no result yet. Can you please look into this issue asap.. As we are facing this issue since long time.

I have given a request for migration from postpaid to prepaid on 28.06.2019 in airtel store... On 02.07.2019 my postpaid sim has deactivated then after i inserted prepaid sim... But network was available in prepaid too...

So i went i gave a complaint regarding my sim problem to airtel store and called customer care n number of times even i mailed to them several times but they didn't solve my problem

Not able to do fund transfer as otps are stopped... Many problems facing from one week

They have not been resolving my issue since one week...

From one week i have not received any calls from my clients... I lost my business from this sim card and they killed my time from 02 july 2019..

They are very irresponsible...

I've ported my tata docomo sim of ap to airtel in orissa. Porting request placed on 1 july but the harresment started by airtel on 4th july the new sim got network but the old sim also have the network.

When i try to activate the sim ivr says your activation request is processed please restart the phone.

From last 4 days i unable to activate my new sim and the old sim also stop working
No one is helping me
My docomo no [protected]
Alt no [protected]

Airtel should be held to answer for misleading the public that it provides as 24 hour service. Yet again when i call the technical help line at 12am to register that my broadband is down yet again, i was met by the usual excuse "sorry ma'am but our server is down so we can't check anything and we can't even register your complaint so we suggest you call back in the morning." honestly why on earth would you pay an employee to sit and answer the phone during these hours when the answer is going to be the standard - we can't help you! Just let him sleep peacefully at home and stop advertising you can help customers around the clock and just be honest about the hours that you are open for service.

I recharged my airtel prepaid sim with top up of ruppes 48, which was supposed to give 3 gb of internet, on 6th of july, 2019. The recharge amount had been deducted from my phone pay account but data pack is still not activated. I tried to contact airtel but no response was there from their side. I inquired phone pay and they told that recharge have been done, recharge is shown in airtel app but still 3 gb data is not given to me.

Yash chauhan
Bulanshahr, u. P.
[protected]

Today evening 7/7/2019 when i was trying to recharge my airtel sim it was not working because i didnot put balance & validity since 6month so my airtel sim is deactivated so, please reactive my airtel sim for further use it again. So i want to activate my airtel sim urgently please kindly accept or approved my proposal. Here are my given information or detail which i have been submited during new connection :-
- my deactive airtel number - [protected].
- my name or client name - nirmalendu debbarma.
- my father name - bidhu kumar debbarma.
- my address - krishnanagar, charukuthir lane, agartala, tripura (West)
Pin - 799001.

Airtel ltd. Arti varma (mob.no.[protected]) comes to their phone and later Mr.Abhinav sharma mob.No.[protected]
email id - [protected]@bhartiairtelconnect.in
Address - Bharti Crescent no.55 Divyashree tower Bannerghatta Bangaluru -560076

They call me about 4G setellite device installation and tell me yes, but i don't know the company's account. Give
Bharti Airtel Services
a/c - [protected]
IFSC code - UTIB0002521
Bank - Axis Bank
Add-Lucknow Branch

I have already deposited Rs 2 lakh in both the accounts and they have also given me a policy of mail (Deed of lease[protected] and a form also registraton no . L74899DL1995
PLC070609
From oct.2018 to April 2019, they were talking to them on a phone call but could not be contacted for two months.
Make it hard to tell you if it's right or wrong and with which form you can help me

Fraudster Airtel,
Thanks for cheating and misguiding the customers, I was using corporate customer plan for the number :[protected] in Maharashtra circle. Two weeks back visited the airtel store and confirmed on circle change from Maharashtra to Karnataka. They even checked my airtel app and plan details. All the freebies were active on this number.
I asked to retain the 749 plan and asked if all free bees( Netflix, amazon prime …will continue to work?) .
The store people confirmed all the offers remain same and can go ahead with MNP . I submitted all the relevant documents as per guidelines and trust.
Now the situation is none of the freebies are active on my number and customer is failing to respond(C[protected]) given false commitment.
People paying 400Rs on any network are getting all freebies and with 749 payment I get nothing. I visited store 3 times, they say it will take one week -2 weeks. When I called 121, they say I’m not eligible.
Fed up hearing your stories daily. Shameful to know this is how you treat you customers with fraudster commitments.
Can I get final feedback, you trap customers like this ? or its some gimmick? Or dead trap, I will act based on that.