Airtel Complaints & Reviews

I have moved to airtel's prepaid services. I have not been able to recharge my phone since yesterday. I have tried recharging my phone for more 10 times in the past 24 hours and all my transactions have been failed. This is highly insensitive as when i called the customer care they were unable to help me with this issue. My livelihood works on me calling people and picking others calls.
I have mailed the nodal officer related to this problem and the company hasn't resolved it till now.

Phone/mobile number: [protected]

Id [protected] airtel promise me for one year package but 10 months working only wrong promise worst services call two times no resolution no trust company executive ask trai change then is this company commitment fraud company raise a complaint and take action if ky problem no solve i do legal action id [protected] airtel promise me for one year package but 10 months working only wrong promise worst services call two times no resolution no trust company executive ask trai change then is this company commitment fraud company raise a complaint and take action if ky problem no solve i do legal action

Mobile number [protected]

No internet since activation of connection on post paid phone [protected] despite multiple complaints.

Following email communication has already replace but no response or results:

...
To mr praveen kanna a,

Ref no[protected]

For mobile number [protected]

Can you please attend to the complaint on priority.

Rupin sharma

Hello rupin sharma,

I'm praveen kanna a, your airtel experience advisor.

This is with regard to your email about internet issue on your airtel number [protected].

We deeply regret for the inconvenience caused to you.

We've registered your complaint with ref. No.[protected]. Please be assured that it will be resolved by[protected].

I tried to contacting you on [protected] for the above information, however i am unable to reach the same.

Thank you for writing to us.

Best regards
Praveen kanna a
Advisor : customer experience
Bharti airtel ltd
Dear customer,

No mobile number is mentioned in your email. Please reply with your mobile number in the subject line.
Hide quoted text
On wed, 11 sep 2019 at 05:38 pm wrote:
To mr praveen kanna a,

Ref no[protected]

For mobile number [protected]

Can you please attend to the complaint on priority.

Rupin sharma

Hello rupin sharma,

I'm praveen kanna a, your airtel experience advisor.

This is with regard to your email about internet issue on your airtel number [protected].

We deeply regret for the inconvenience caused to you.

We've registered your complaint with ref. No.[protected]. Please be assured that it will be resolved by[protected].

I tried to contacting you on [protected] for the above information, however i am unable to reach the same.

Thank you for writing to us.

Best regards
Praveen kanna a
Advisor : customer experience
Bharti airtel ltd

Hi!
I have been in airtel network for past more than 8 yrs. Of late i have observed that they deduct my data from my account without any usage, this inspite of barely using the services! At first i switched off access of all my apps access to the internet. Still data was being deducted. Then i downloaded an app to cross my data usage pattern. To my surprise, while the app shows 100mb data usage, airtel deducted 10 gb from my data plan!

Is there any way to bring these cheats to book?! At this rate, i am thinking of porting out of their services to another service provider. I have already once spoken to their call center exec. This is frustrating and not what i was expecting of a company of airtels stature.

I was not getting any network. Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I reveied a msg stating "your services have been set. Please restart handset". After restarting i got the network for 2-3 min and again getting a "no service" message. What is the issue. Why do i have to keep running around repeatedly.

I have complained about the error code b001 that is having issue of not showing any of the channel and alway when i call to customers care they tell that engineer will call but action is taken by them. There service is worst and they cheat the people. When i ask them to disconnect the dth service as there service not proper they alway give some nonsense excuses.

Dear Sir,
I had recharged Rs 710 for Airtel Dish Tv on 25th August 2019 but recharge is not creditied into my account. I had raised complaint on 25th itself but they had closed my compliant without intimating me as Transaction declined.
I had sent 10-15 mails to customer care and Nodal officer but till date they are not confirming status on mail.

I have been using airtel for the last 15 years and was very satisfied with the service but from the last three months we are getting some problems in our modem like sudden disconnection, low speed, short-range of the WIFI and some other problems, I had filed some complaints in last 3 months where some executive came without any id cards abusing us. I lodged a complaint against issues of the modem on 30th august 2019 with a complaint no.[protected] assuming that this matter will be closed but neither the executive visited us nor the problems got solve but got increased instead and from the last 15 days my WIFI isn't working at all causing delay in my work and when I asked them today about my complaint the customer care center said the case is automatically closed, I would like you to send an airtel employee this time not some service center team without id proof if you can't send a trustworthy employee i will go to legal
Also, some technician working at some center said we won't be fixing your modem and their names were Rohit and Lokesh
I lodged a new complaint today hoping you will help us solve this matter
the complaint no.[protected]
I also asked them when my problem will be resolved but, still, I haven't got any revert from the customer care
they havent physically checked the modem and when I asked them about this matter they said that no issue found from our side
Also saying " Jo karna hai karlo jisko complaint karni hai karlo

My credit limit is 1200.
And I have got a bill of 1612.
Customer care says I can provide a waiver of 200.
I have been paying more than 1000 rupees for the last 6 months.
And the customer care thinks I am beggar asking for waiver.

AIRTEL IS NOT STICKING TO THE CREDIT LIMIT AND HAS NOT STOPPED MY SERVICES.
Please help me to file a case against Airtel

I am not receiving any otp in my newly ported sim. Other messages are coming. I contacted airtel customer services and they suggested it could be network problem.
But others friends are using the airtel and they are getting otp without any problem.
I am not getting otp for any of the services. Be it a banking or any other.

Request you to help and resolve the problem.

Hlo sir i have recharged for rs.48 for 3gb data for 28 days from airtel thanks app. As soon as i recharged, and there the problem begins. I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers but of no avail. Please provide me a solution as soon as possible.

Sir i have registered my complaint with customer care on 8th september, 2019. The complaint was regarding call drop and voice clarity. Sometimes it becomes almost impossible to communicate due to poor network service. Till date i have not received any call and message from airtel. I called them around 3 days back to which i was given an explanation that the work is going on site. For how long should i wait for the call of airtel executive or i should switch over to some other cellular service provider.

The complaint has also done before but i didnt get any results. Its upto 15 days from now. The complaint has been resgisterd. If i am not satisfies i wont pay the bill as dated, as per my bill plan.. Because i am not able to get data speed.
Airtel says we provide best servises and best network. I dont think soo... I request you to please look into it. I have complint 3rd time about network issues.

Sir im student of mtech and belongs to very poor family. My maximum study is depends on mobile internet, like you tube and google.
But from last 4 days, the airtel internet and mobile network of my area is going too much bad, i complaint customer care about this problem but still no solution i found.
Please sir try to resolve this problem as soon as so that i can do my pending works easily...

I am residing at indira vikas colony, delhi-110009 & my working place is at model town delhi 110009. At both places i am unable to use my phone. It is always in “ no service” mode. Always!!!
Past one week the situation has worsened. I used to do the calls outside my home but past one week it is not at all working. Resolving the issue qould help a lot

Airtel is worst service provider.
Today i am not able to use internet since morning.
And when i called customer in evening they said 'wait for some time, our new site is under installation. Your problem is escalated'

Then i asked - till when this problem will be solved.

They replied - 'no commitment for the time, regarding problem solution'

Spoke to swapnil chauhan (Maharashtra & goa circle)
Time - 7.17pm to 7.26pm

And even this network is such #, it will be perfect outside of house
And zero network when i'm in home.

And they shows/says that they are the fastest network... Bla bla bla..

I'm sure gona port sim (Using airtel since 2001)

#airtel #wortsseriviceprovider #airtelindia #hugedisappointment #disgusting

#location #ozar #nashik #maharashtra

I have settled my mobile dues online app of airtel by credit card on 1 sep 2019 for rs1063 and my bank has confirmed that airtels authorised collection dept cc avenue mumbai has received the same. I have furnished copies of bank debit and transaction id to airtel on the 6 sep itself when they have registered my complaint but till date they have not resolved the same and continue to send remiunders for payment and stop service.
I have very poor image of airtels working as per past experience and would like to port out no sooner the problem is resolved but they say that minimum period of 90 days to wait. I dont know if this condition applies to when airtel has taken over the customers of tata docomo in july.
1. Please let them connect to payment made by me
2. Please let them waive the minimum period of 90 days for porting as i am their subsciber due to their take over of tatadocomo and which would never be my choice from past experiences

I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers. Also i cannot open any game downloaded from play store. What kind of joke is this airtel playing? Why even bother to give free data when you can't use it freely as you are redirected to their irritating webpage. Please provide me a solution as soon as possible.

Hi,

I bought a airtel dth connection few months back with customer id [protected]. They are charging me rs/- 15 every time i recharge my account calling it to be maintenance cost without any sort of maintenance.

On being asked as to what this maintenance charge is for they don't explain.

Pls do let me know if they are entitled to deduct any such charges from my account.

I've paid for installation and all other charges at the time of installation and now recharge my account as per my wish.

I need all the money deducted from my account refund

Your company's very irresponsible your executive are not responsible they are not doing their work and i am not able to use my data from last two weeks and that telling me that i am not able to use from last 2 days i am looking like a fool to your company auto executive can you just sort out your issues regarding internet please tell me yes or no or else addnode your network get all soon i am going to change my network to someone other company because your company is very very bad the services to irritating you are not able to solve a single problem facing 😠😠😠 😠😠 😠😠😠