Airtel Complaints & Reviews

I am facing slow internet speed in my home please solve this problem as soon as possible I am using 4g Airtel hotspot. I checked the speed of the hotspot internet it is not even downloading a single mb per sec and uploading not even a kB and I even checked open network in Airtel app it shows data poor and voice quality good please solve this problem

My mobile no. Is [protected]
My airtel mobile number is not getting recharged, for any unlimited pack from any source neither airtel app nor paytm & retail shop.
I have complaint about that 10-12 time already over 2 weeks and they are just like "sir, we have forwarded your complaint and we'll reach you soon with the resolution".
I didn't have any satisfactory response from them.

Recharged Rs 399/ for [protected], Airtel mobile on 10.06.2019, from Paytm. Vide UPI Reference No[protected], 10.6.2019, order no [protected].But till now, recharged has not given any effect. On the other hand, incoming n out going calls have been stopped. I feel very much harassed n offended for your non action.
Would you please, take some immediate remedial measure?

Hi,

Its disastrous that i came to know my airtel number has been trapped and someone from airtel customer care support team are working in sharing my calls and messages. I have got threat at my other internet apps and bank details and came to know. Many time my callers say first its connecting to someone and then to me and also i noticed when am getting calls, and yesterday my gmail passwords have been changed. And after i suspected i simply bought new voda number but yesterday that also the issue.
So thought to raise complaint against these and if not addressed have to look for cyber complaint.
Please give me proper solution or advise.

Sir/madam,

I have posted this complaint on 2nd july,
It is not resolved, but it marked as resolved.

I have up upgraded from standard set top box to hd connection.
Airtel person visited my home and set up my tv to receive hd signal.

Airtel person has created a new id for hd signal, i was not aware.
He has registered a new id for the same mobile number. And he was supposed to delete or deactivate my old connection. The old set top box is not connected now, but airtel is keeping the old id in the active state, and all my recharges are going to old id (Corresponds to old set top box, which is not connected, junked). Since last one month i have registered several complaints regarding this. Still they have not responded.
Honestly, i don't feel like writing all the stories. I simplified it a lot.
Since last one month, i have made atleast 15 calls to customer care, all the time they tell some stories, promise me to resolve, bot nothing has happened.

Airtel service is really very bad & dishonest

It is to inform you that we approx 2500 indians are living in lebanon and using airtel sim cards but due to non availability of international roaming packs of airtal network, we are unable to use this network for calling purpose. Hence, it is requested to consider this matter and please make us able to connect with our family through your fastest network. It will be very helpful to the whole indians living in lebanon and more important thing is airtel can provide the more facilities to us overseas by charging minimum rates.

Tried getting my tele verification from airtel by dialing 59059 but wasn't able to since i had no signal though my sim was detected by my cell phone. So tried doing the verification by my other cell phone that is the alternate mobile number but 59059 was unreachable till long time. This is frustrating as there r works lined up that requires an active network. Tried calling 198 but wasn't able to complain about the matter. This should be solved in an urgent basis.

I added money to my airtel payments bank to pay for my purchase at myntra. But it keeps declining the payment. Then i tried to send that stuck money to other people or banks but it shows service temporarily unavailable.
I also tried to send the stucked money to merchant accounts but it says the credentials are invalid even when i give proper credentials.

This is the display of very poor management of airtel payments bank. I only want my money back. Thats it.

Helo sir,
good afternoon iam using last 8 to 10 years airtel dth sevices. the mainly problem arising in january 2019.company was offering me in january through the text msg in my mobile that after 1 feb 2019 TRAI will decided guideline be changed that why airtel providing one year annuwal package 1499rs. i aggried and recharge my airtel dth id < [protected]> .
iam follow the telecom regulatory rule that if any consumer recharge before 1 feb 2019 the comapny should apply his present package using for one year.
but after month apriil airtel dth company call me and said that choose the package. iam saying her customer care that my plas was for one year and i recharge already in januwary 2019.
recently last month june 26 dth company suspended my acount and stoping my services.
after that time iam several time call on airtel dth customer care but he not short my problem and sayi g presntly 400rs rental pan in my dth id. iam shocking that i feel that this company and many company doing daily cheat and thug with citizen of our country.
kindly sir do the heavy action against the cheat dth airtel comapny to a good mesg to our inddain people.
i hope u take a strong action on airtel dth company and short out my problem.
if not response timely by your side i file a compaint in highcourt o[censored]ttrakhad.

Thanks & Regards
AMIT BHATT
ADVOCATE AND LEGAL ADVISOR IN MEDIA HOUSE

MY AIRTEL DTH ID --- [protected]
MY MOBILE-- [protected], [protected]

Hi,

The airtel line is disconnected in our apartment for last 4 days. There is no proper information from Airtel. Customer care keeps changing the ETA every three hours and no other information is given by them. There is no clear information or notification from Airtel. This is a pathetic service from Airtel. Please fix the issue as soon as possible.

I have applied for closure of Post-paid Mobile connection. But M/s. AIRTEL, KOLKATA has raised a bill of Rs.2370/- inspite of regular payments of monthly rent. This is huge inflated bill for which I am not responsible for making any payment. Please remove the anomaly so that this defective bill is revised.

SUBRATA BHADRABURMAN
M-[protected]

Hi, i zulfikar ali. Was on my tour to london for nearly 40-45 days. Now came back in town and found my number ([protected]) has been barred (Incoming outgoing both). Even recharge with 35rs validity pack i'm unable to make or receive the calls.

The customer care representative didn't even check in the system for 11 mnts call and continuously told me go to the store - go to the store.

Worst customer service i have ever experienced.

Kindly bring some solution so that i can live happily with the service going forward.

Thanks and regards
Zulfikar ali
[protected]
[protected]

With trans id[protected] for rs 448 done on 12th april 2019 started on 13th april 2019 for 82 days for my prepaid mobile no [protected], but unfortunately service package stopped by the provider on today early morning. Also data service always even today also messaging that i have used data 100% data limit even though i have not used data for the day.
Please provide the services till to my subscribed plan validity days without any delay so that there is no obstruction to my communication access through mobile telephone and data network.

Santhosh kumar

My no.[protected].. Having internet issue... I talk to customers care. Mr ravi and shivam also.. They also said their is issue.. But did not raise complaint... This is not all area network issue... But it is specific number issue... Earlier also i try to complaint.. But at that time also. Complaint not get marked... Requested you please resolve the matter at the earliest...

I am facing internet problem from evening of 2nd july in jaipur rajasthan location.. I know that there is some issue in jaipur location so internet services have been discontinue... But this rule is only for some people... There are many people who have not this type of internet issue... I am not able to understand that how is airtel service provider work...

Dear sir

My airtel dth id [protected]

I have been recharged for 1 year (Annual plan) since last year (Dec2018)
Valid up to 2019 dec, and i am also been activated in my hd pack last 1 and half year, now with out intimation rthey have removed the channels by airtel.

According to the trai rules annual customers can continuing with old plans till end of the package.

But airtel break the rules and remove my pack.

Hi

Airtel roaming pack has been activated by one of your executives on my number postpaid number [protected]. I have raised a complaint 6 days ago but received no response from airtel.

Hello! Reference no. 90560746 for your airtel mobile has been registered on 26-jun-2019 10:53. The same will be closed in next 9 days. For status update, sms sr (Ref. No.) to 121

I called customer care and i got to know the complaint was closed without providing any updates. And i was kept on hold for 20 mins when i asked for help or the solution as it is more than 6 days.

Thanks
Surbhi

I have charged my dth for 12 month on 2nd july and airtel has informed me due date is 27th july 2020 i. E.360 days where as other dth i. E. Tata sky, dish tv and videocon are providing 365 days (As per other company due date is 2nd july 2020). The company is cheating the customer and charging extra amount for the 5 days. If the calculation of the company is correct then company should pay salary for 5 days to their employees also but they are not doing the same.

Raised No network issue with Airtel SR NO# 90206383 on 26th Apr & till now no solution. Airtel giving different different reason to fool customer.
Till they are saying they are working on issue, but dont know ETA to solve the issue.
65days happen airtel in not able to solve issue & every time i called they say we are upgrading side with better network coverage but there is no ETA for this.
Then i asked them to dont charge me until you solve issue then they refused to do.

I have paid rs. 1500.00 as isd deposit for my airtel no. [protected]. This paymnt was maid to tele-star communisystem pvt. Ltd. 1 deccan chembers, cts no. 33 / 40, erandwana, opp. Garware college, karve road, pune - 411004... Vide receipt no. Pun / 2006 - 7 / tscpl dtd. 01.07.2006.
I have shifted this no. To jio,
Request to refund the said deposit as soon as possible.
Regards,
Suhas hegde
Mob. [protected]