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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 496

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H
Hraj sharma
from Jaipur, Rajasthan
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I have purchase new airtel digital tv but its very bad experience

Address:301021

Hello team,

I have purchase airtel digital dish on 02-june-2019, but its my bad experience in a single day as dealer ask me submit 2500/- rupees cash and saying it will fix at your site in a day, and handover me some material, when i ask to invoice he decline and saying that money not return and no invoice facility on this, and when my airtel installation person come at my residence he and check the material (Which is provided...
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Address:Khordha, Odisha, 751002

Airtel digital tv customer id alloted to me is [protected] which is different from the customer id showing in tv which is [protected]. As a result i am unable to watch tv. I have given numerous complaint through email as well as their customer care number but till now they are not attending the problem i am facing. Moreover, they are continously debiting the airtel digital tv balance without resolving the issue....
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A
Avijit Nath1
from Kolkata, West Bengal
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package some chanel we are not see

Address:Dhubulia, belpukur, 741125

My id no -[protected]. My name avijit nath (Mobile no -[protected]). It is multi connection. We are long time not seen packege some chanel (Zee tv, zee cinema, &picture etc) full time of may month, 2019. Complain it castomer care but not solve this. After 2ed june recharge ₹680/- & 001 set of box not working seen tv screen recharge now. Already this id balance ₹682/- look this account and show validity of this ammount 22days. I know pack...
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P
Pushpa Kaushik
from Palwal, Haryana
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I cannot change my pack with tv 998 channel

Address:New Delhi, Delhi, 110052

My dth id [protected]... I have selected channel on tv to create my package... With 295 rs in total... But airtel is not processing it... Abd when i do same online on my airtel app.. Different n expensive plans are visible only...
Even customer care is not able to create plan n not willing to help too... I cannot create same pack in 295 rs... I have my qr code ready... Kindly take care of it...

I have two boxes with airtel...
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A
Akshitha Nallamala
from Delhi, Delhi
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online recharge is not reflected in my balance

I did online recharge for my phone number [protected]. I did recharge for internet balance. I recharged it twice with 48 rupees. But i never got the net balance i even got the transaction ids for both the payments i never got a message that payment failure or like that the money deducted. I got the message that they have given the mobile data but if my check my balance data in my airtel app or anywhere else it’s not showing...
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S
Sofiajoghee
from Ambasamudram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel/ no service after porting from bsnl

I was asked to call 59059 after my old network was disabled and now after bsnl is disabled airtel is showing no network and hence i am unable to make or receive any calls. It’s been about 2 hrs, i am trying to restart and waiting hopeful to see the signal for me to even make the call to 59059. Day 1 with airtel, not good with process as promised. Please resolve asap....
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R
ruchi juneja
from Noida, Uttar Pradesh
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networks, customer services issues

Address:New Delhi, Delhi, 110027

I've face the problem about network and internet. This problem's face in every month. Just 5 days network & internet is working and another days not working. Even 198 complaint customer care not connected whenever no is connected then person without listening proper matter disconnected the call. Starting problem resolution tat is four days but these issues not resolve till date. I am paying the full amount before bill time but not use the...
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B
bhupendra1234
from Mumbai, Maharashtra
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dogs

Address:2/140 S F S AGARWAL FARM SAIKTAR, NO 2 WARD NO 13 2/140, SFS AGARWAL FARM MANSAROVAR, Jaipur, Rajasthan, 302020

Sir my name is bhupendra i am living in mansaorvar, agarwal farm, s. F. S, h. No 2/140, there is shopping centre in s. F. S colony there are more than 15 very aggressive dogs. They have been running, barking and biting to kids, elders and aged people. They are very dangerous so please take action against them. They barks all the times morning to night, even at midnight,...
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A
aksharao
from Bengaluru, Karnataka
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error in international data charges (high charges)

Address:560040

Hi,
This is akshay rao. I had traveled to thailand from 19th april to 23rd april and unfortunately i have received a bill of rs 16, 630 out of which rs 11, 099 is international data charges for those days. I have called the customer care 4 times and on 31.05.2019 it was committed to me that my concern would be resolved but the person who reached me on 01.06.2019 couldn’t do the same and neither had the competency to resolve a client...
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J
joy1985deep
from Delhi, Delhi
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network problem/data problem

I have informed airtel regarding the pathetic network signal and data related problems in my area and they are only saying they are looking to resolve the issue. I informed about this in december and noe it is june. I am very angry and frustrated with airtel. This is ridiculous. I have submitted the speed test record in this complaint as well.

I need this to be resolved or i would need compensation from airtel for wasting...
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B
Banu Vijay
from Mumbai, Maharashtra
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fraudulent incoming calls

My husband is getting calls from a nuber which we dont ever know so we did nt pick up but we got continuuos calls from the sam number and hence we picked the call but that person is telling we rang to him and calling us several times a day and talking in filthy words.
And when we trid to block him he called us from various other numbers.

Numbers he tried to reach us:
[protected]
[protected]...
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K
ktejram
from Noida, Uttar Pradesh
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date of birth mismatch

My prepaid mobile number [protected]. My airtel sim is not working.
I tried to take new sim with documents but its not getting accepted due to date of birth mismatch.
Date of birth in your records :[protected]
Actual date of birth :[protected]

I went to airtel store, talked to customer care, mailed [protected]@airtel.in many times, but no use.

One of the customer care guy suggested to change my number...
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R
rakeshshivare
from Pune, Maharashtra
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recharged twice by mistake

I recharged with 448 rs plan (For which i paid 398 as i had airtel coupon of 50 rs) and i got a message of successful recharge. However when i started my internet it did not work. So i checked on airtel app and it was not reflecting the new validity. So i recharged it again with same plan and still internet is not working and validity is not reflecting.

Kindly check and when resolved kindly refund my 398 as i need only 1 plan...
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N
Nishikanta Mishra
from Bhubaneshwar, Odisha
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engineer visit never happened after frequent calling also

Address:Khordha, Odisha, 751010

My airtel digitaltv customer id is [protected]. On 17th may i put a service request 89205421 for signal not coming. They told engineer will visit bla bla. But no engineer is visiting afterwards. After calling daily to cc, they transferred my call to senior supervisor who said that they will resolve the issue within 5 days. Maybe the last 15 days were not enough for them! Even after that 3 more days are gone. But no call from engineer... Nothing....
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Am prabu, airtel dth customer id[protected]
I had made online recharge to my account on 31.05.2019 through my icici bank card online through your app and icici bank site, which does not appear in my account
As viewed by me on internet. The payment was made by login to
Your http://www.airtel.in/digitaltv.
Amount was debited from my icici account and recipt of transection is icici banktransaction reference number:[protected]....
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Address:Near srinagar new airport road, kashmir BSF frontier , gunjana, budgam, j&k, pin 190007, Srinagar, Jammu and Kashmir

I have recharged my mobile number [protected] through net banking for rs. 448 on 8th june 2019 and received an sms from sbi net banking with transaction reference { (Future reference uh[protected]Oper ref[protected])} of rs. 448. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regardsbr...
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B
from Mumbai, Maharashtra
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airtel fraud transaction

Address:Podili Raod Darsi, 523247

Dear team

This is to inform you that there has been online fraud transaction from my sbi debit card no. - ending with 4839 against sbi savings account no. - ending with 3474 on 30/03/2019 to airtel money. Total amount of rs 2500/-.

Airtelmoney transaction details : othpg 634876 request you to pl take necessary action against above transaction & hold the payment.

Look forward for your quick & favorable...
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C
Ctb Branch
from Delhi, Delhi
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4g network not proper working

Address:E1/70 GALI NO. 3 JAITPUR EXT PART-1 BADARPUR NEW DELHI, New Delhi, Delhi, 110044

Airtel signal is proper but airtel 4g signal is not working and i am use airtel sim last one year after port number, you can see last 1 year i'm recharge rs 399 pack but i'm not use 4g data any day because 4 g network not working properly, l have last option to port my number to other network, i'm already give complaint to your service executive but my problem not resolved.....
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L
Lalith Mohan Panth
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding failure in mobile recharge but amount deducted

I have recharged my phone number [protected] as on 31st May 2019 through Airtel app linked with PhonePe transactions ID - (C1905311345462168688573) . The amount was deducted sum of ₹308 from bhim upi PhonePe app but I didn’t receive any conformation regarding my recharge from airtel. Kindly look in to this issue....
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N
navgup
from Chennai, Tamil Nadu
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airtel porting subscribers/mnp by fraud

Address:Gurgaon, 122001

Airtel executive ported my connection from vodafone to airtel postpaid (Rn:[protected]) by fraud /on higher plan in gurgaon and i somehow got trapped in their net and my old number got stuck with airtel. Calling helpline, written to nodal and appellate not helping and even after writing many mails they are not providing complaint number. I even asked to waive all charges and convert it to prepaid but their senior staff is also silent on this....
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