My name is vijay from bangalore, I had requested for a airtel broadband connection, One of the agents from airtel came to my place and asked me to pay 600 rupees for the internet connection and he promised me that the connection will be installed the very next day, So, I called him next day he said it will be done evening that same day. This process kept repeated for more than 10 days. In 10 days airtel company was fooling around me by sometimes calling and saying that the connection is not possible at my place and sometimes the technician will reach at my place. Finally I called airtel broadband customer care and asked to cancel my broadband connection and refund my money back, They have refunded only 500 rupees, if I ask the rest, they say to check with the agent. This bloody agent has not been picking up my call for last 10 days, So, I called the airtel customer care again and told them that the agent is not picking up my call, they say they cannot do anything on this, the only option was to check with this bloody agent who doesn't even pick up my call. I told the airtel guys that it is their responsibility to give the money back because this agent was from airtel, And you know what this airtel buggers asked me for the arent's phone number and told me that they will call the agent and escalate the ticket. But then till now I haven't received my money back from the airtel company. Such a fraud company, they take money in advance still knowingly that the connection is possible at some areas.please file a case against this stupid company and take necessary action against them, such type of companies should be shutdown.
Oct 4, 2019
Complaint marked as Resolved Airtel customer support has been notified about the posted complaint.
