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Airtel Complaints & Reviews

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Updated: Jul 7, 2026

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Address: Plot No.54,55 & 56,Sector-31 B, IMT,Rohtak (Haryana).

Dear sir/madam,
Our post paid mobile no. Is [protected] in the name of m/s blow packaging (India) pvt. Limited plot no.54, 55 & 56, sector -31 b, imt rohtak (Haryana).

We have submitted the new e_mail id : gdpatel. [protected]@gmail.com
For air tel post paid e_ billing with your rohtak regd. Airtel office
Near chottu ram chowk, rohtak haryana.

But we have not received the e_bill by our above said e_mail.

We have already 3 post paid airtel mobile numbers the relationship no.[protected] and last b. No. Bm2006i[protected] this bill also received
On above said e_mail id

Airtel customer support has been notified about the posted complaint.

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R

Reaj uddin

from Imphal, Manipur

Aug 27, 2019

My airtel number [protected] Internat speed nahe he stade assam Distek Lokhimpur block Nowboicha village Balitika
Pin 787023

#airtel Help

#speed test download sped 0.12mbps and upload speed 0.15 mbps

#help

Please

W

warishashmi

from Thakurdwara, Uttar Pradesh

Aug 27, 2019

I am very disappointed with this network .I have been using Airtel for a long time.But now it seems that I have to leave Airtel and port my mobile number to another company.
Really I am very upset

R

robinson pr

from Bengaluru, Karnataka

Aug 27, 2019

Airtel dth charges separate charge for surya comedy channel, Surya comedy channel included in surya base bouquet pack, but airtel charges additional charge for surya comedy channel

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Address: New Delhi, Delhi, 110085

Under airtel secure got my phone fixed. Before the phone is fixed they told me i have to pay 10% of cost of repair cost, which i have on recording. Now they are asking me to pay 10% of estimate vale, which i was conplete unaware of. And they very conveniently have set my phone value at rs 40000 (Invoice says rs. 28000).
I am willing to pay 10% of repair cost as i was told. But they are keeping my phone against my will and asking me to pay 10% of estimate value.
I enrolled under airtel secure after watching their youtube video about airtel secure, which also says 10% of repair cost.
Problem 1. They are not returning my phone even after it is fixed.

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Vivekradhe Radhe

from Mumbai, Maharashtra

Aug 27, 2019

Hamse galat recharge karwa kar balance chori kar liya gaya hai complain karte-karte pareshan hai koi sune nahi raha hai my id-[protected] mob no-[protected]

R

Ravneet Natt

from Pune, Maharashtra

Aug 27, 2019

Had called Airtel Customer care to split my DTH connection as I had 3 connections. Split of IDs done but the connections are suspended and no broadcast for past 5 days now. Pathetic customer service. Agents do not know what they are doing
RIDICULOUS

M

mAZZA AA JAYGA

from Delhi, Delhi

Aug 27, 2019

Dear sir,
I am facing network issue in greater noida area for a week so kindly make it correct as sson as possible i am unable to call from airtel worst service.
kidly do it as soon as possible

contact no [protected]

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In my village there is no proper network available for voice call also. Need to go to somewhere in high place to have a network to make call. We get 2g signal in some place only. That too very rare. Please help us to resolve this issue. Since we have many house there who are facing same issue.

Name: sheetal
Place : malekodu, halnad taluk, kundapura city
Mobile number : [protected]

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vansh@

from Delhi, Delhi

Aug 27, 2019

Airtel network is not showing in my hone. i have reset and off-on my phone but network is not showing.

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Address: 1951C. Roja Street, Chakkarapani Nagar., Chennai, Tamil Nadu, 600144

I recharged my father's mobile with airtel app today[protected] for 349. The money got debited but the recharge failed. The money is not showing up on the airtel app either and my father keep getting messages to recharge his mobile. Today is the last day for recharge and they haven't refunded the money yet. I need the money to recharge it again...

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Address: Coimbatore, Tamil Nadu, 91

We have made a complaint at airtel office, coimbatore, tamil nadu for replacement of 15 sims which in problem.
They are not agreeing to replace.
Plz send some one to replace the existing sim.
We are having nearly 90 connections from you for our group companies.
If this problem continues or no co-operation at your end, we will change all our sims to other network.
Plz act swiftly.
G. Sathiyanarayanan
General manager

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S

Sagar124

from Mumbai, Maharashtra

Aug 27, 2019

Since 3 4 days, i face a problem in internet connection. It fluctuates 3g to rg and 4g to 3g.sometimes even 4g internet don't work. No internet connection.even messages didn't sent.

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Address: Melrose Cottage, Boggrugudde, Kuyyadi, Paper Mill, 574227

I'm not getting incoming calls in my area. This problem started since march 2019. Our area is not a remote area. Its about 3kms from city. Almost all the airtel customers in our area facing same problem. I even missed emergency call from my kids school. People are switching to idea since we are getting good network. Several complaints gone to area manager. He has visited our area and promised to solve the issue but till now nothing has been done. Please rectify the issue.

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Address: Gopal Reddy Building, GB Palya Signal, Chennekothapalli Rd, Munireddy Layout, Hosapalya, Garebhavi Palya, Bengaluru, Karnataka 560068, 560068

I have visited this store on 17/08/2019 to get replacement of old sim, as my airtel sim stopped working all of sudden. There they were not accepting adhar card by giving some silly reasons. So i have given my dl to check if that would work. However at the end they accepted adhar. And i left/forgot my dl there and left to office. The next day i went asked for the licence, they are not even ready to help in finding. They are not even allowing me search. There is no value for customer documents in this store.

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I got an international roaming pack for 30 days @3999 for my us visit and it was auto-renewed without my consent and intimation after 30 days. When i requested for this package before my travel i was not even told that it will be auto-renewed or i will be charged @649 per day after 30 days. When i found out i immediately deactivated it within 1-2 days of auto-renewal but was charged for a full month and after deactivation, airtel kept charging me @650 per day for following days. I have now received a bill of more than rs 11000 and i am not able to contact customer care also. The so-called toll-free numbers are fake. This is such harassment. I have sent an email at [protected]@airtel.com and hoping for a resolution.

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Address: 3 B STATION ROAD DHAKURIA, DHAKURIA, Kolkata, West Bengal, 700031

All of a sudden without prior notice my postpaid plan has been changed. I have charged exceptionally higher than my previous plan. Please help me.

My unbilled amount is showing more than 430 rupees as I was previously using 99 plan. i have the recording with the executive he also confirmed that, as per new rule they have changed the plan. My question is without any prior notice how they can change my plan?

And also I am unable to port untill I pay the amount. Please help me.

The same happened with me and my wife.

I am attaching the image screenshot below. For reference..

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Address: Daman, Daman and Diu, 396210

I've bought a new mobile and my airtel sim is not supporting in my new phone, where as it is working in other devices. And when i visited the nearby airtel office the employee over there was not able to solve the problem but without hearing any problem he was answering in very rude and unprofessional manner.
I'm very disappointed with the service of the person and if in next day my problem is not fully solved i'll switch to either jio or vodaphone.
I request you to train your front end employees how to talk and behave with the customers.

Rittika jha
[protected]

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Address: Rohtak, Haryana

I recharged through Airtel thanks app using SBI card on 26th August 2019. The Txn ID[protected] is for my recharge. The recharge is not reflecting in my account on the Airtel thanks app, from where I recharged my mobile number. It is neither showing through mobile codes. Plz resolve this as soon as possible as the balance from my bankhas been deducted.

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Address: 534112

I am facing problem with my AXIS Bank Credit Card, there was an unauthorized transaction stating that deductions for WWW.AIRTEL.IN PGSI MUMBAI and this is not the first time last month on 09.07.2019 Rs.1767.64 and 08.08.19 Rs.559.32 and i am not receiving any OTP, Message or Email regarding the transactions.

Called Axis Bank & Airtel Customer service but no proper response from both.

Don't know why this is happening, kindly someone please give a solution to this unauthorized transaction and how can my money can be refunded.

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Address: 560078

My money is stuck in airtel payments bank and i am not able to transfer it to my other bank account from airtel payments bank. It is written that transactions are suspended. When i sent an email to customer care, they are saying to give me the detail of pan card and adhaar card, they also asked about the account statements of the bank from which i added money to airtel bank, i already uploaded everything and then also there was a reply from them after that"we will address your complaint in 48 hours". They are saying like that from more than one week. I am a student and i don't have money because of them. Please give me the refund for my money.

Aug 26, 2019

Complaint marked as Resolved

400

Airtel customer support has been notified about the posted complaint.

Aug 26, 2019

Updated by Joy Sao If the complaint is not resolved by today, I am going to register an FIR to the police for this issue

Aug 26, 2019

Updated by Joy Sao I submitted my phone number here and I got two frawds calling me and asking me one time password of Airtel bank login and asking my other banks debit card photo.they are telling me to transfer money.I will attach the phone numbers of the frawds here.

Aug 26, 2019

Updated by Joy Sao Airtel customer care, my email is [protected]@hotmail.com.From now on contact me using this email id

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Hi,

I have changed my job and moved to a new city pune, hence i want to stop my broadband services from gurgaon. So i called airtel customer care on last week of july to stop the services, then customer care called me four times for the reason, every time i said please deactivate it and dont generate my bill.

They told me that it will get done in 7 days. Now it is 26th august. It is still not done. I am so pissed for opting the broadband connection. My bill is also being generated despite i havent used broadband as i moved on 3rd aug to pune.

I have made multiple requests for deactivating broadband services, but they are still up and charging money from me every month.
Now when i am calling customer care, they are not transferring my call to the deactivation department.

My broadband number is : [protected]

I have send mail request as well. Kindly look into the matter.

Aug 26, 2019

Complaint marked as Resolved

Twitter helped, they have done within 2 hrs and deactivated the broadband connection

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Even after making payment airtel customer care calling my old parents and harassing them. There executives are useless and just send auto replies without even reading the email properly.
I paid 500 rs whereas my bill was 223. Now after 2 days again they are asking me to pay 415. And calling my parents since i live abroad. I stay abroad and have kept my number in safe custody and whenever i travel to india i activate it for local use. The same thing i did this time. And was been charged 223 which is fair and i paid 500 rs to cover my safe custody charges. Later when i requested to convert my number in safe custody they ask me to pay 415 again which includes 223 bill plus 150 safe custody charges and tax on it. Now i don’t understand where did my 500 payment went. When asked for bill break up airtel executive send the same standard auto replies hence reaching to consumer complaints for help.

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Address: VIRAR NALLASOPARA LINK ROAD, Thane, Maharashtra, 401303

Hi Team,

I had raised a query for no Data Network available at home in Virar Mhada Complex in April 2019.(Issue No:[protected]. After 4 months passed by still there is no resolution and still no data network.

708 GB of data is pending on my number

Still i have no resolution as will need to port out of Airtel.

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From last 6 months airtel is charging me rs.5 to my bill every month for an international sms to[protected] which i haven’t sent and i do not know this number nor i have sent any sms to that number! When i spoke to airtel customer care they says sms was sent from my mobile. I tweeted about this and after my tweet airtel customer care contacted me and said i won’t happen again in future and they gave rs 50 wave off in my next bill. But again i was charged for this month and this it’s rs 128 (For late fee, tax and sms charges) when again i spiked to customer care they says they can’t help me with this because last month i was given rs 50 wave off. I mean this is ridiculous from airtel give rs 50 wave off and charge rs 128 extra in next bill. It’s a pure harassment from airtel.

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Address: Harohalli, Ramanagara, Karnataka, 562112

Prepaid airtel recharge done through airtel app with net banking sbi. Amount 398 rupees deducted by account but currency not come to mobile. On august 15/2019. So called to airtel customer care number so from their representatives informed me amount will be refund to respect account with in seven days but till today 26/08/2019 not at all received the amount to my account. So please the do the needful as soon as possible

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Address: Bhagowal,Sarwali in Punjab, 143511

Website: www.airtel.in

Sir/madam Airtel network tower is far from my home and we have to face many problems all videos buffer for more than 10 minutes. Plz install a network Tower near me. Plz I will be very thankful to you. In my area not only me also many other face the same problem. We all always search how to Solve Airtel network problem but no one was of our use. Plz add a network tower near me. We have too much hope on you.

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Address: 16th Cross, 600090

Mobile post paid phone [protected] was ported from hyderabad to chennai on 14th july. Both the calls receiving and sending as well as internet connections are not working in the premises where i live and use the phone. Complaint was lodged with airtel customer care on 14th july and subsequently reminded number of times. Even after 40 days, the issue could not be sorted out. I understand that this requires erection of tower which is likely to take months. Airtel quotes trai rule indicating that it requires 4 to 6 months for porting to another service provider since it is post paid connection. Since i am incurring heavy loss due to the connectivity problems, i may be allowed to port this number to another service provider like bsnl and also refund the amount paid so far.

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