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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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R
Rahul Mahatme
from Bengaluru, Karnataka
Jun 16, 2019
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Address: Chennai, Chennai, Tamil Nadu

I had got an airtel internet connection in Chennai for 6 months. Before this connection term got over, I shifted from Chennai to Puttaparthi and later Penukonda (in Andhra pradesh), I could not shift my airtel internet connection to a new location as airtel did not have service there. When the airtel executive had called me for renewal, I had told them that I want to cancel the connection. They still Renewed my connection and are now charging rs6000 despite zero usage.
Airtel customer support has been notified about the posted complaint.
Hi,
My Name is Nilesh Pol and my mobile number with problem is [protected]
I am receving no service on my mobile. This had happened earlier as well and Airtel had asked to get new SIM at that time. This has been repeting many time.

Please help to resolve. My alternate mobile number is [protected]

Regards,
Nilesh Pol.
Dear sir/madam

i would be highly greatful to you i[censored] provide me the details of last one month incoming and outgoing calls for my airtel prepaid no.[[protected]], on my email id mentioned above.
thanking you

regards

akhil
My mobile no [protected] is lost, so I requesting to you please block my this no upto next update by us to you .
I use to Airtel postpaid connection my Airtel no is [protected] I get 6 month incoming call detail in my Airtel postpaid no pls send me this detail
My Airtel Sim card is blocked and getting the message - the number you dialled doesn't exist when called
Meri shop me me recharge karuga
Mai 20 coll se jyda coll ni kr pa RHA ho
emi singh arya's reply, Jun 4, 2019
Mai 20 coll se jyda coll ni kr pa RHA ho
Hi Team,
I recharged the wrong number for an amount of 499. I would like to get the amount transferred to the right number. Please find the details below:
Wrong number: [protected]
Amount: 499
Transaction ID:[protected]
Right number to be recharged: [protected]

Regards,
Gautham
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    J
    Jyot Pandher
    from Patiala, Punjab
    Jun 16, 2019
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    Dear sir/madam
    I am inderjot Singh s/o Sukhwant Singh v.p.o. Ramgarh sardaran dist Ludhiana. i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[[protected]], from 15 may to 15 June 2019 on my email id [protected]@gmail.com
    Kindly resolve my problem. I am very grateful for this act of kindness

    regards
    Inderjot Singh
    Airtel customer support has been notified about the posted complaint.
    Call details
    hi sir
    i want to know the call details(incoming and outgoing) of the Airtel Number: [[protected] ]
    on dates of[08/06/2019] to[protected] plz kindly send details to [protected]@@yahoo.com
    In my area i does not get coverage you should fixed a tower in my area neither I I will port my sim in to Jio so please fixed it ...
    I am receiving continues phone call for all the day from Airtel no [protected]
    Dear Airtel
    Kindly remove my number [protected] from DND service and allow me to call freely to any no.
    I shall be very thankful to you. Plseae solve my problem as soon as posdible
    Dear Sir,

    please resolve network issue in noida sec-63 A-16..

    Regards
    Girijesh Mishra
    I'm transiting via Dubai Airport and observed that my airtel postpaid is internal roaming activated without my request. I confirm I did not make any calls or internet. I'm worried as I will be charged for this default activation.
    Request Airtel not to make charges in this regard as it is done without my request.

    Regards,
    Venkatesan PB
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      T
      Thunder Shiva
      from Visakhapatnam, Andhra Pradesh
      Jun 16, 2019
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      Address: 501301

      Installed the Airtel app and loaded amount in the wallet, when I am trying to recharge through wallet it's asking for mpin, when I click on forgot it's asking registration details, which i was forgot, why can't they send OTP to registered mobile? I was called to 400 number and they provided a number to reach near Airtel care and they haven't lift my call, it's very disgusting, requesting for the help.
      Airtel customer support has been notified about the posted complaint.
      Yestday on 10june 2019 i recheged by mobile aitrel mobile no
      [protected] by my indusind bank account but moble was not
      charged.please revese this my in my bank.
      sushil kumar bhatt
      [protected]@yahoo.com
      I am not receiving SMSs like OTPs on my Airtel Sim bought from India. Currently in USA.
      I have recharged my SIM, but still not able to receive any OTPs.
      Need help
      Wrong no: [protected]
      Amount: 448
      Correct no: [protected]
      Transaction ID:[protected]
      I want my Airtel postpaid no [protected] 6 months incoming call details pls provide this detais
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        K
        Krishna Kishore Goud
        from Mumbai, Maharashtra
        Jun 15, 2019
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        Please provide calls and message history from January 2018 to till date of my home number. I used to know the details for personal use in a secured way to my mail. krishna.[protected]@gmail.com
        This is just to notify the message and call history of [protected]
        Thanking you sir,
        Waiting for your reply. Hope you made it possible as soon as possible,
        Regards.
        Airtel customer support has been notified about the posted complaint.
        Kindly disconnect my above service with number[protected] on or before your billing date i.e[protected].
        Arun Kakatikar's reply, Jun 10, 2019
        Please disconnect your broadband service with number 0831-4208775 before your billing date i.e 12-06-2019.
        Dear Sir,
        I have accidently recharged a wrong number ([protected]) instead of ([protected]) on 10th June 2019 from MI pay service.
        Reference Number: 20190610194929052056460090924965
        I am looking forward to the reversal of the same.

        Thanking you
        Hi All,
        I have installed Airtel DTH on saturday.First 5 to 6 hrs everything is fine.AFter that we received no signal error.I have called the people who installed the DTH.But there is no response from their side.Please provide the solution ASAP.
        Dear sir
        My cell has been lost today please lock my sim card my Airtel number is [protected].please do fast.

        I have currently contact number is [protected]
        I have already raised a complaint about my DTH ID: [protected]-001 on Friday (i.e.[protected] but still it is not resolved. No one is responding properly.
        Thank You.

        Mr. Venkat Reddy Nalla,
        Cont No: [protected]
        Hey, my airtel moble network isn't working. It say 'emergency calls only'. I have restarted my phone several times and also opened the sim slot and put it back. What should I do? The network went down today in the morning.
        I opted for airtel broadband connection. Till payment happen they are literally behind me .

        After that its has been 10 days no contact nothing.

        If I contact the person also no reply.

        So planning to cancel my order . I need refund of my money.

        Because of this I met huge loss in my business.
        Www.gofilms4u.net.. is this site blocked by trai??? May I know the reason... Bcoz I want to use this site for my personal use kindly check and revert me back asap
        We paid a bill amount of 4598 for the activation of broad band services, but the installation guy and the sales guy are just playing games without installing the broadband.
        My Airtel sim network stopped suddenly yesterday night. I have rebooted my mobile for so many times but of no use.
        Airtel Digital TV continuously throws Error Code 6 for past 10 days

        Also the customer care is not useful.

        Everytime we here the same

        1) Refreshed
        2) Technician would be sent

        But issue still not resolved.

        Digital TV ID: [protected]
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          S
          satish.vihan1983
          from Mumbai, Maharashtra
          Jun 18, 2019
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          PL provide me my airtel no-incoming call and outgoing call from 01/04/2019 to 15/06/2019 on my mail id satish.[protected]@gmail.com. I give this number to my friend for some time but I think he miss use my number so pl provide me call details. Pl it is very urgent for me. I think he is doing something wrong and use my number. That is the reason for call details
          Airtel customer support has been notified about the posted complaint.
          Airtel not supported your customers I have complaint on dt-18/6/19 but not give any response, I need my number call detail but they don't provide till, I am socked that I am a regular customer of Airtel last 7/8 year but they don't help me, I think why I am Airtel regular customer, if they don't provide details when we need.
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            J
            jai bhavani jai shivaji
            from Mumbai, Maharashtra
            Jun 15, 2019
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            Address: Chakan Shikrapur Road, Chakan,tal Khed, Pune, Maharashtra, 410501

            Hello sir .mai airtrl office gaya tha postpaid to prepaid krne jo bhi due amout bill tha sab pay kiya OTP ki process bhi hui.. unhone customer care ko call kiya aur bola ki bat kro aur batao ki kyu migrate kr rahe ho mene sab bataya aur wo satisfie ho gaye.. lekin 3 ghante bad mene call kiya kab tak hoga prepaid to bataya gya apki requrdt reject ho chuki hai.system mai dikha rahe apko postpaid mai rehna esa apne kaha.. sir jo call pe bat ki mene customer walo se wo phn cellphn airtel store walo ka tha..wo khud bol b raha han apne kaha tha muje prepaid krna hai.. sar muje ab fir jana hoga store mai new request dene ye sab customer ko pareshani hai plz koi dhyan de
            Airtel customer support has been notified about the posted complaint.
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              S
              Sosamma Vte
              from Kottayam, Kerala
              Jun 15, 2019
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              Address: Ernakulam, Kerala

              Mob.[protected].
              Respected sir I am unable to use data services in home.unable to make or receive calls.i had purchased a duplicate sim also.But still i am facing the issue.
              I had mentioned this to Airtel kerala also.
              But the company ready to take action for solving the issue.
              Mr.Ealias PS
              Puthengady House
              Mulanthuruthy post
              Ernakulam Visit
              Pin 682314
              Landmark Puthengady Cross
              Airtel customer support has been notified about the posted complaint.
              Jun 15, 2019
              Updated by Sosamma Vte
              No indoor coverage
              On 11/6/19 morning I tried recharging my airtel prepaid number with 399 via Gpay but it dint happened due to technical issues, so recharged using Indpay app it accidentally happened twice, Kindly refund the amount as 399 twice for same number make no sense

              Regards
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                K
                Krishangopalsadarpuria
                from Gurgaon, Haryana
                Jun 15, 2019
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                Address: Ghaziabad, Uttar Pradesh, 201002

                MY I'd no is [protected] and I have paid total Rs 888 to Airtel to avail DTH facility on my TV.But regretted to inform I am not able to see the channels on my TV. Except some free channels I am able to see and AIRTEL is not taking any step rather charges are regularly deducted from account.in this way AIRTEL is cheating me and none is ready to take required action
                Airtel customer support has been notified about the posted complaint.
                Jun 15, 2019
                Updated by Krishangopalsadarpuria
                Some time some technical problem is stated some time other problem always stated not able to contact customer.the co very quick receive amt but not ready to provide service
                Jun 16, 2019
                Updated by Krishangopalsadarpuria
                Till date no progress in the matter.My request to activate plan earlier and on 15/06 is not activated
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                  A
                  Ashish Gugnani
                  from Delhi, Delhi
                  Jun 15, 2019
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                  Address: Bangalore, Karnataka, 560034

                  Hi Team,

                  I have reported internet not working issue on 12th of June (Service Request #[protected].
                  It is not working yet.

                  None of the technicians contacted me regarding this nor any number to reach out to them is shared.

                  Could you action on this immediately as it is already 3 days, if is it not possible for you guys then please kindly deactivate broadband and process refund for these days.

                  I am a regular customer for many years and didn't expect this to happen.

                  Ashish
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vijayrajagopal
                    from Bengaluru, Karnataka
                    Jun 15, 2019
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                    Resolved

                    Address: 560068

                    My name is vijay from bangalore, I had requested for a airtel broadband connection, One of the agents from airtel came to my place and asked me to pay 600 rupees for the internet connection and he promised me that the connection will be installed the very next day, So, I called him next day he said it will be done evening that same day. This process kept repeated for more than 10 days. In 10 days airtel company was fooling around me by sometimes calling and saying that the connection is not possible at my place and sometimes the technician will reach at my place. Finally I called airtel broadband customer care and asked to cancel my broadband connection and refund my money back, They have refunded only 500 rupees, if I ask the rest, they say to check with the agent. This bloody agent has not been picking up my call for last 10 days, So, I called the airtel customer care again and told them that the agent is not picking up my call, they say they cannot do anything on this, the only option was to check with this bloody agent who doesn't even pick up my call. I told the airtel guys that it is their responsibility to give the money back because this agent was from airtel, And you know what this airtel buggers asked me for the arent's phone number and told me that they will call the agent and escalate the ticket. But then till now I haven't received my money back from the airtel company. Such a fraud company, they take money in advance still knowingly that the connection is possible at some areas.please file a case against this stupid company and take necessary action against them, such type of companies should be shutdown.
                    Oct 4, 2019
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
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                      P
                      PSutar
                      from Mumbai, Maharashtra
                      Jun 15, 2019
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                      Address: Pune, Maharashtra, 411045

                      Hi,

                      Airtel Internet TV services restricts users from using the services of internet based apps on Airtel InternetTV Set-top box when account is suspended. When contacted customer care on same they don't have any idea of this issue and insist on recharging the account before they can provide solution or talk on problem.

                      Email support is not prompt and exact solutions are not provided.

                      Problem Description:
                      Airtel is selling the InternetTV set-top box by marketing the features of set-top that are related to internet and advance feature of various services, however nowhere they give complete information on how and when these internet based apps usage will be restricted for user when account is suspended. When customer care is contacted they mention internet based apps should be working while account is suspended whereas in reality when any of prime video or youtube app is launched on internettv set-top box user get message with error code of AITV002.

                      Regards,
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        rajani shete
                        from Delhi, Delhi
                        Jun 14, 2019
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                        Address: 560017

                        Hi, I am staying Bangalore My mobile number is [protected](postpaid bill amount is Rs. 249 PM), I unable to call my parents number in Maharashtra (number is [protected]), Massage is getting this number is not valid, but if I will call some other mobile number it will be connected Evan I can received the call from same number but I can not call.

                        I was given complaint regarding this issue to Air tel customer care on 29/may/ 2019 reference no 90407791 it mention that issue will resolve with in 4 days, again i was call 10/June /2019 they given me ref. no is [protected], same as 12/June/2019 ref. no is [protected].

                        still I am waiting to resolve my problem(complain) i unable to call my parent in my native place.

                        I am requesting you please take care this issue and resole as early as possible.

                        thanks

                        sanjay shete

                        NAL, Bangalore

                        (Ministry of science and technology)

                        mob. no is [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          manojbapi8
                          from Mumbai, Maharashtra
                          Jun 14, 2019
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                          Address: AT/PO-PAIDA, VIA-TIRAN, Jagatsinghpur, Odisha, 754138

                          I have deposited Rs18720/- for airtel 4g tower installation in my mothers name provided all doccuments.
                          i have not get TRAI license.

                          Mothers name-Nirmala sahoo
                          AT/PO-PAIDA
                          JAGATSINGHPUR
                          ODISHA
                          MOB NO-[protected]

                          I hve transfered money to the following

                          Your Money Transfer of ₹18, 720.00 was successful.
                          Transferred to:[protected]
                          Amount: ₹18, 720.00
                          Reference No.: IMPS[protected]
                          Date: 13 Jun 2019
                          Remarks: TRAI License

                          plz confirm me or suggest
                          Airtel customer support has been notified about the posted complaint.
                          Jun 19, 2019
                          Updated by manojbapi8
                          Till today i have not get any solution from Airtel nor from cosumer complaints. still They have given me TRAI License no-LID-NS75892OR. I dont know whether it is true or false. plz sir or mam look into the matter asap...
                          Sep 11, 2019
                          Updated by manojbapi8
                          Till today they have not returned my money rather they are asking me to withdraw the complaint.
                          plz do the needful. Its all about a pension holders money.
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                            D
                            Debasis Choudhury
                            from Delhi, Delhi
                            Jun 14, 2019
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                            Hi,
                            I am from CDA sector-7, Cuttack, Odisha . Since few days the Airtel 4G/3G network here is worst .only 2G network is running . Many o[censored]s can't do internet surfing & even we face problems in calling . I also informed the customer care about the issue but no response is there. So, I request Airtel to resolve this problem 🙏🙏
                            Airtel customer support has been notified about the posted complaint.
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                              Bhoomi Lingam
                              from Nidadavole, Andhra Pradesh
                              Jun 14, 2019
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                              Address: Visakhapatnam, Andhra Pradesh, 530046

                              Dear Airtel
                              I have tried to recharge my mobile with Rs 245bthrough your airtel website money has been deducted from bank account but my number hasn't been recharged I waited for two days for money tobrecharge ir return but neither of them happened .During my recharge process I have been generated a txn id[protected] so can you please resolve this as soon as possible .
                              Thank you
                              Airtel customer support has been notified about the posted complaint.
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                                Sumitgoswami
                                from Kolkata, West Bengal
                                Jun 14, 2019
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                                Address: Badkulla,West Bengal, Nadia, West Bengal, 741121
                                Website: Myairtel

                                Call details
                                hi sir
                                i want to know the call details(incoming and outgoing) of the Airtel Number: [protected]
                                on dates of 11/06/2019 to 13/06/2019 plz kindly send details to [protected]@gmail.com
                                Sor please send me details immediately because call details
                                hi sir
                                i want to know the call details(incoming and outgoing) of the Airtel Number...
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                                  angad panchal
                                  from Mumbai, Maharashtra
                                  Jun 14, 2019
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                                  Address: At deulgaon po bhetali tq- loha dist nanded, Nanded, Maharashtra, 431708

                                  Sir
                                  I recharged airtel no by mistake I want to recharge another jio no.but frequently I recharge the airtel no..that couldn't change by mistake and recharged the airtel no. So that I called and mailed so many times for reversing my my recharge amount because sir there is network of airtel at my residence( deulgaon village in Thailand liya) for inconvenience in communication I decided to recharge jio no..it has full network in that area...Sir by mistake recharge has done by me that didn't want to recharge on airtel no because of network problem...so your customer care told that there is no provision for that ..I submitted all the details which required for your resolution...but why recharge amount not reversed if I not used your plan ..pls do needful action sir..
                                  Thanking you
                                  Airtel customer support has been notified about the posted complaint.
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                                    Nidhikedar
                                    from Delhi, Delhi
                                    Jun 14, 2019
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                                    Address: Near Jain Basti...Shantigiri Road Kuppanwadi, 591287

                                    Respected sir...My self Kedar B Kulkarni .R/o Khadaklat, Tal:-Chikodi Dis:-Belagavi do here by request you that Plz Forword me a agreement copy of Tower..which wasInstaled in my land, which was situated at Kuppanwadi Vilage, Tal:-chikodi.Dist:- Belagavi...My email Id is Kedar.[protected]@gmail.com...my cell No is [protected]
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                                      Mineshpatel88
                                      from Bardoli, Gujarat
                                      Jun 14, 2019
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                                      Address: Ahmedabad, Gujarat, 382481

                                      Hi team, my airtel number [protected] is fully registered in dnd in couple of years, still if I again send sms to on 1909 for fully blocked service, its reply me that you are already regustered for "Fully blocked a category in NDND". i also complaints through sms on 1909(snapshot atteched), But still I am not getting any result for stop the sms.please find some snapshot for reference.
                                      Please help for same.
                                      Airtel customer support has been notified about the posted complaint.
                                      Jul 22, 2019
                                      Updated by Mineshpatel88
                                      Airtel team,
                                      Have you take any action against my problem? Still date i received many sms. Please find a sample sms screenahot

                                      Airtel team,
                                      No any single update. I still received many promotions SMS.
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                                        prateek vishnoi
                                        from Etawah, Uttar Pradesh
                                        Jun 14, 2019
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                                        Address: Moradabad, Uttar Pradesh, 244001

                                        I had 2 DTH connections from Airtel that I have been using from last few years on 23rd may 2019 I requested them to split my connections but instead the recommended me to temporarily suspend one of them.So I gave my consent but on 31st May they are automatically splitted my connection without confirming from me thereby stopping the services on one connection due to suspension while other one on which new id is provided remained inactive for almost 10 days till 10th June 2019 even though I daily filed my request on customer care to resolve the issue and make my connection active as soon as possible false assurance was provided to me. Even after 10th June the pack that I asked for was not subscribe on my dth and instead when I tried to call customer care to resolve it they provided me false information that no pack less than 360 rupees is applicable on my DTH connection. When I take talk to there senior executive they showed me that my problem will be resolved next day but it has been fast 20 days no resolution is provided and also they are continuously deducting money from my account resulting me losing about hundred rupees till now. I want to complain against this severe act of Misiformation and Misconduct on the side of customer care to harass the consumer and still not providing any viable solution to the me and I also want full reimbursement of the amount made by me to them in my Airtel wallet.
                                        Airtel customer support has been notified about the posted complaint.
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