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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 512

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A
abh1232
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mismanaged the accounts and not resolving the complaint

Address:Kolkata, 700084

My son upamanyu bhattacharya subscribed for an airtel connection for wireless internet connection using hotspot device on my behalf against a six month advance rental plan for 399 every month and paid rs. 2832/- for the service in advance before activation of the connection. He got a service number [protected] against the payment and a hotspot device. Within a month he received a bill for rs. 432/- for the connection and when contacted airtel...
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K
KrishnenduNandi
from Mumbai, Maharashtra
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a/c suspended since last 8 days in spite of having a/c balance

Website:www.airtel.in/digital-tv

Airtel dth customer id: [protected]
Reqistered mobile no.: [protected]

My dth a/c was suspended due to low balance on 25th april 2019 and hence 'error code 6' (For low balance and temporary a/c suspension) was being displayed on my tv screen, on the same day in the evening i recharged my dth a/c twice with inr 150/- each (Keeping my set top box on for more than 20 minutes as it requires and kept it on for more than 4...
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Address:Bhopal, Bhopal, Madhya Pradesh, 462026
Website:www.airtel.in

They are not activating dth plan selected by me...
Whenever trying to select my own package, reply comes that it cannot be processed.
We are forced to select their pre decided package.
N complained a lot to stop my second tv connection as we don't require it but also are not doing that and deducting money everyday...
Costumer call service person is not responding and refuse to connect to its senior and saying we...
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R
Rajesh Kondaveeti
from Vijayawada, Andhra Pradesh
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calls getting ended and poor data services

Address:Near Kankaragunta Flyover, Guntur, Andhra Pradesh, 522004

Dear sir,
I have recently upgraded to new mobile application and enabled addition of family numbers.
Since then, i was receiving only 3g data services though my handset and sim are 4g compatible.
I have raised complaint through customer care executive which resulted complete loss of network even call services are not being connected.
Please arrange for early resolution of my issues.

Regards
[protected]...
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A
Adv Vishal Bhalerao
from Mumbai, Maharashtra
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I'm complaining about change package

My customer id is [protected]. I have followed the instructions of airtel digital tv. To create own package according to their guidelines of channel no 998 several time. It takes too much time. Still my current plan doesn't change called the customer care. They said that number is given its not work its fake.. You try another no. And cut the call. I tried but it's also doesn't work i called again same replay given by them. That another no...
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K
Karan Vir Jhanji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of rs 23 from my account

Address:Ludhiana, Punjab, 142026

An amount of Rs23 has been deducted from my airtel account main balance on 29th April for renewal of 28 day pack. I had never requested to auto renew such kind of pack. Hence kindly credit fhe deucted amount into my main balance and atop such auto renewal in future without any prior permission od customer...
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Address:LIC 86, KPHB colony, Phase 7, Hyderabad, Hyderabad, Telangana, 500072

Airte digital tv id no.[protected], relocation request 88616198. Request raised on 30th april, 2019 at 6pm
Stating that house will be shifted from lig 86 kphb 7th phase to nizampet. Transportation vehicle with house furniture will be started on 2nd may, 2019 at 10 am. Request raised 2 days in advance. We were given assurance and asked to call for assistance no.[protected] - but no body is picking up the call - no response.
br...
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Address:110070

We had emailed airtel ([protected]@airtel.in) for disconnection of services on[protected], but till date no action has been taken nor they have responded to email.

I have tried on the help line but there is no option for disconnection nor the line is transferred to any executive. For no fault of mine now they will raise bills than their recovery agents will harass....
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Address:secunderabad, andhra pradesh, 500026

Hi team,

I have an existing d2h connection, which has now not working since 3 weeks for now.
Due to heavy wind the connection is no there since 15.4.2019.
Have raised complaints almost every other day, and now i have a dozen of complaint numbers.
The call center support team is a real mess. They are just playing around with their time, and having used airtel connection for a decade now, i feel the d2h...
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R
Ravi Kiran Maddi
from Mumbai, Maharashtra
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setup box upgrade

Address:16 SLR COLONY OPP RAILWAY STATION, RANGAREDDY DIST GUNDLAPOCHAMPALLI, RANGAREDDY, 500014

I requested for setup box upgrade to hd on 15th apr 2019 (My customer id: [protected]) and complaint number is 87995628. Till date no one contacted me yet, on 18th apr 2019 i requested again (Complaint number:[protected]. Till date the request is pending no one resolving it.

I keep on following them in mail but no one is resolving my request. I asked them to escalate this to higher level management, but they are not doing that...
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K
Khushwant Maru
from Partapur, Rajasthan
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I am unable to use network

Dear sir / mam
I am unable to use my net
Whenever i play pubg no signals are coming and during i net off net all signals are coming
And you are showing the on tv ads indias fastest network dash ke har kone me sab se acha network no it's wrong very bad network
3g not properly good yet and you are saying
4g is properly working good no no no
It is wrong solve it...
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E
Eesh Mahajan
from Delhi, Delhi
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no signal from 4g airtel sim

Address:180016

I have not been able to use internet for some reason. There is only one dot for signal. I tried res-inserting the sim twice, switched off the mobile thrice, tried calling the customer care where it’s really difficult to reach. Even if the call reaches, i don’t know how the call gets cut when it starts ringing. Please help me...
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I
itsamitkhanna
from Pune, Maharashtra
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mobile tower in vatika seven lamps residential society, sec 82, gurgaon

Address:Memory-1104, Vatika Seven Lamps Sector 82, 122004

To,

Commissioner & special officer
Municipal corporation gurgaon

Sub: removal of mobile tower from beauty tower in vatika seven lamps residential society in sec 82 gurgaon

We would like to lodge complaint on behalf of residents of vatika seven lamps residential society, gurgaon -122004 and thereby putting the life of residents in

Vicinity in hazardous situation
br...
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Address:560071

This is regarding reference no. Is[protected], registered on 30/03/2019 12:40:26. I had requested for family pack and my husband’s number to be added to family pack. Airtel immediately changed my plan from 399 plan to family plan which is 650rs, but never added my husband’s number to the family pack so that he continues to pay his bill according to 499 plan. I called airtel on 15th april and they gave me guarantee that it will be...
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A
AMIT500
from Mohali, Punjab
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poor fraud liar cheater services from airtel

Bharti Airtel do fraud with the customers
Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now I want to make a recharge of Rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become ### hungry fellows who don't have guts to EARN your INCOME and become greedy beggars by looting the customers every month or every...
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A
Anish Mirza
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid stopped only call failed

I am using two airtel postpaid since last four months. Numbers are [protected] and [protected]. Before 6 months i bought [protected]. After one or two month i bought [protected]. Both are vanity numbers and i paid for that. After first bill cycle of [protected] i connected both numbers as a family plan. Now i removed [protected] from family plan cause i want to change [protected] from postpaid to prepaid. So i contacted customer care to separate...
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I keep travelling to saudi arabia, this time when i travelled on 20th april 2019. I did not take any international packs be it daily or monthly. I checked my plan also that nothing is active. Still, airtel charges me with 649 daily amount for international roaming service.. I want all the charged to be reversed and to be charged on normal international charges as per my usage.

I have attached my plan screenshot and it's no...
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S
from New Delhi, Delhi
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dish tv disconnection and charges

Address:Laxmi garden, लक्ष्मी गार्डन, Gurgaon, Haryana, 122001

'airtel' - the biggest brand in telecom industry today is the biggest robber in india. With most inefficient customer care service they can't resolve a single request which is pending for last 16 days.
Sequence of events:
-with my existing connection i'd:[protected]-01/02/03 i raised a request for splitting 02 connection on 15th april.
airtel suggested to put a disconnection request and then a new id would be allocated.br...
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I
imran.moni12
from Fatehgarh, Uttar Pradesh
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outgoing block afre 11:00am to 11:30am

Address:Lucknow, Uttar Pradesh, 226018

I am using Airtel number [protected] and [protected], both number's outgoing become block after 11:00 am daily. due to this, i am facing a lot of problem in my work. and i am calling to customer care again and again, the could not even find the problem so that the can resolve. it is really irritating....
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K
kaustav_rivu
from Kolkata, West Bengal
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airtel service pathetic in pune - poor customer service

Address:Bharti Airtel H.O. 49M.G. RoadPune H.O., Pune - 411001/4th Floor D Building Vega Center, Shankarsheth Road, Swargate, Pune - 411042, Pune, Maharashtra, 411014

I have been trying to reach customer care for my poor data connectivity for last 1 months, but your customer care team is pathetic, they are not able to resolve this.

Today i was told by jaswinder (Sr. Customer specialist) @11:15 am, that there is an issue with tower at my area, fixing this may take 90-120 days?
Is this how you do business? After a consumer is buying project, you are saying there is issue with tower...
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