Airtel Complaints & Reviews

I need new tower of airtel in babrala, uttar pradesh as the speed of airtel 4g is the worst. Two weeks before it was working fine but now when users are increasing airtel must get a new towers installed in babrala as soon as possible as the internet is a common right of a men. Infact it is the costly internet provider but do not provide a good internet services.in my region there is only one tower so a new tower must get installed.

Thank you.

It's been a month i have raised a complaint on 2nd may they said it will resolved on 6th may but no results i found. After reaching home my networks are gone i mean i can't use internet and make calls also. I again called on 15th of may they said i need to wait 14 more working days till now nobody come to visit and check network issue at my home. Plus they are very unprofessional. I am facing serious issue regarding the same. Need to take an action on an immediate basis.

After porting idea to airtel i am not getting incoming call, incoming call has been barred by airtel. Airtel customer card is help me, they are saying you have
to take with retailer and retailer is saying you should take to airtel customer care.My mobile no is [protected]. How airtel is handle this problem, I am facing this problem from last 10 days

After trai regulation, dth networks are expected to charge per channel rates. But airtel has fixed packages only and doesn't allow for individual channel selection. Even the packages suggested has many channels unwanted. Even after 3 months they are talking of technical issues that is preventing them providing the ala carte packages. Kindly investigate and give the subscribers some relief. The earlier packages used to be cheaper.

Daily call from airtel dth mobile no. - [protected]
Call me and saying your new pack 252 rupees recharge immediately activate for 29 days all channels and again after 1 month doing recharge your pack 252 will continue as always but this is wrong information i have done 252 rupees recharge not giving me all channel and also validity 15 days
Please give me why give wrong information
My mobile no. [protected]

Sir, i have decided to change my spouse sim from post paid to prepaid on 4th april 2019. For this reason i approached airtel store and told that my wishes. But instead of change to prepaid connection they requested to change post paid family plan in which my spouse number will be add on to my number and total bill amount will be reuduced. I said ok and they told me that this family plan will be activated in 2 working days. But my spouse sim was not added to my number. After 10 days i enquired at customer care centre and told that this issue and assured me this plan will be activate soon. Due to job nature i didn't follow this. I realised that my family plan was not activated when i receiving the monthly bill amount (Rs.470). As soon as i did mail to airtel but no response. Then i called customer care centre and informed all this things and told me that your spouse number was not added to family plan. I asking the reason. Instead of giving correct reason they requested to change family plan again. Why airtel doing like this? Who will pay the bill amount? Why do steal customer hard work money? My mobile number - [protected]. Add on number -[protected].

Sir,
We went to the nearest airtel store for duplicate sim card with same number but they didn't provided us with the same and asked for 1000 cash and when refused to do so they said they will not be able to provide us with the sim as it is of different state.
Address of the airtel store where this happened
Dhimrapur chowk, opp honda showroom, raigarh, chhattisgarh 492006
This matter should be looked into sir as this service takes minimal cost

I m in dumka jharkhand and there is so poor signal of airtel service. I could not make calls and not use of internet from last 2 days.in my area everywhere airtel signal is so poor and could not recieve any call. Every one face same problem in airtel. If the problem is not solve early i am also change my service. I use airtel from last 8 years. Please look into the matter

Dear NodalOfficier,

This is Bhoopathy, am using [protected] for around the past 13 years.
In the last month, I have charged a huge amount as a bill of Rs.8576.

I have activated the Zero rental international roaming on 28th April 2019 through Airtel mobile App and went to the UK and came back yesterday.
While activating in the Mobile app I seen the standard rates are application only and no other conditions.
I have set my credit limit as Rs.3600, but while roaming it crossed that and charged more.

Actually, I did not use any Airtel services during my travel it happens accidentally in the background.

I called customer care and informed about this. At that time they saying credit limit not applicable for international roaming. But while activating in the Mobile app there is no terms and conditions.

It is purely a mobile application issue. The credit limit is mainly to avoid huge bills, but without user information, the functionality got stopped.

since there is no proper information to the user about the terms and conditions. There is no “*” mark or link or even a word about the other charges and conditions.
I have attached all the screenshots.
It is a very huge amount for me, I can’t able to pay it. Even I not used your services actually I am ready to pay my credit limit amount Rs.3600.

So consider my request and please waive off the amount above the credit limit.

Otherwise, I have no other option to proceed to legal proceedings with the proofs with the help of my layer.


Thanks,
Bhoopathy

Dear sir
I make a recharged on wrong number [protected]. I make the recharge through paytm. I tried to contact through paytm Service provider.
But still problem not resolved.
Please reverse the amount.
Mobile No:[protected]
Company Name:Airtel
Mode:Paytm
Order id: [protected]
Thanks
Kumar shailesh

Dear sir/ mam
Mane airtel wallet mai apne personal account se 2000 amount add kiya aur mobile recharj karna chaha lekin nahi huwa amount other bank mai transfer karna chaha vo bhi nahi huwa 1 year se jada yani 14 se 15 months ho gaye hai mera airtel wallet work nahi kar raha hai mera pesa 2000 wallet mai fasha hai mujhe mera pesa wapas chahiye airtel se

Am not using any service from Airtel since 2017. But on date 08-oct-2018, A Transaction started of Rs.451.05 has been done on my Hdfc Credit Card every month. www.airtel.in (PGSI). How is it possible? I have not received any invoice or Bill from Airtel since 2016. Where from did you collect my Credit Card details

This regarding airtel's unfair practice of activating (My post paid mobile connection customer id : [protected]) and auto renewing international roaming process, when i asked the customer care about activating international roaming, they said there is no specific request needed to activate from the country of travel, it will get activated as soon i reach the traveling country (Bahrain via muscat), so based on the travel plan (24th april till 4th may), i was suggested a 10 days pack, which in the email i received in general mentioned it will get auto renewed after 10 days (But didn't specific which country timezone it will consider), to my surprise i didn't get any prior intimation from airtel on when the auto renewal is due, and the auto renewal happened without my knowledge, since i'am not aware when the auto renewal happened, while i was travelling from transit countries and the time zone are different, as a customer i should be made aware when the auto renewal is due (Exact date and time or time left before auto renewal kicks in), so that i can take necessary action to deactivate, in this case i was denied the opportunity since everything happened without my knowledge and prior intimation.

Its unfair practice of airtel for not giving clear and prior intimation of the upcoming auto renewals for international roaming packages, i had a bill shock for supposedly (According to airtel) crossing couple of hours after auto renewal due date and time (Which i was not aware of).

Airtel prepaid recharge for the number - [protected] for an amount of rs. 399 dated 26 th may 2019 was made with the transaction id - p1905261137327052596647, and a message mentioning "transaction failed" was delivered and hence a new transaction was made dated 27 th may 2019.
The failed transaction has been displayed in "phone pay" app as "transaction successful". Since, i have made a new transaction, request you to address the issue by reverting back the amount for the failed transaction and oblige.

I have postpaid connection since 1 year, and due to delayed payment by 2 days my services has been barred, now when i went to airtel store in pimple saudagar, representative told me to raise a email request for transfer of postpaid to prepaid, i have raised email and still havnt got any response yet, i wish reliance jio break bones of these cheaters in the market. On airtel website it says that for postpaid to prepaid i have to visit airtel store, and airtel store these # incompetent loosers say that i have to email the request.
If i dont get proper assistance i will not hesitate raising the case to the court.
I have all telephonic recordings, and video of how they treated me at airtel store. If this is how you treat a privilaged customer, god knows you might be abusing normal regular customer. Airtel sucks a big time...

Have courtesy and respond you #, "wanna be professionals, with junkies sitting on tables"

Gulshan nihalani
[protected]

My airtel no is [protected], i have always complaint regarding excess bill of airtel mobile. Before last month, my bill plain was of rs199 and my add on no rs 99/- and unlimited calling these two numbers, even they were charging for these two internal calling. So i selected to port and they offered me rs 399/- and give 50 discount means 349/- and 199 for my add on number plus gst and in this plan, they offers unlimited calls and 50gb data every month for 6 months. So they assured me that my bill will be 646/- including gst which must be fixed every month. But now again this month my bill is 1192/- no isd calls and balance gb was there. So how should come 1192/-. When i sent message for port, their executive called me and try to convince me, and said that it is technical problem, so you should send mail to airtel. But i already irritated their services and denied to do this. I want to tell that airtel is cheating genuine customers by post paid bill. Please take action against them

Its been months we are facing issues with this horrible network! There has been no action taken against. Raised complaints multiple times across multiple areas. There is not one response given.

No network at ecospace, pritech or the surrounding bellandur area, same with the network at jayanagar, ashoka pillar.

Hoping for a resolution for the choppy network and the 4g connection.

Previously i used to pay 250 rs per month for dth package. Now trai introduce new system and my bill increased by 600 per year. Trai is always bosting that price will reduce due to new system but here price is increased and dth service providers are making money.in their package sports channels are not included and to view world cup you have to pay extra. World cup every 4 years still dd is not showing and asking to pay to stars. Any feedback.

Hi, this is sujoy roy, from basirhat (Pin-743411).
My airtel no:-[protected]
I haven't use internet service as like normal, its very bad service from airtel, when i activate data service plan for this number, then i'm still a fool over 30days. I complained coustomer care service but no result. I think west my time and loss money

Attached screen shots to see how much speed this service actually i get every time

Sir i bought a sim last month. I go aboard after 2 -3 day when i return back after 1 month my number not working what i do. I want solve my problem as soon please do something as soon as possible. Is any plan that my activate my sim for a year cause i go aboard regularly.
So i want a data plan which activated my sim for my life time or at least one year.