Airtel Complaints & Reviews

Hi,
I have 2 airtel numbers as part of My Family plan, I ported in 1 more number form Vodafone to Airtel. though, I added into the same family plan, it was not reflecting as one and it kept generating separate costly bill everytime. this was reported from the time this new number was ported in. Followed with Airtel stores, then customer care and then with Appellate office for more than 2-3 months. now when they did not complete the integration/add on number process, I held my payment due to which my numbers Outgoing is barred. I keep receiving automated calls stating the incoming will also be barred. Due to the need to be on-call support for my work, I initiated the payment from My Airtel app using Amazon pay, and this did not give me confirmation. even after repeated calls and sharing the transaction Numbers given from amazon to Airtel, they are yet to release my numbers. If I happen to loose my job due to incoming calls being barred, I hold Airtel responsible and will demand the compensation of my Job salary.
my number is [protected]

I can't even browse freely on chrome and also can't even play online football games using airtel network because of the redirection towards onr. Airtel.in/recnnf and i hate this thing it always appears on my screen whenever i tried to browse after recharging with an airtel data pack. This seems so disturbing and annoying as i cannot do whatever i want.

I was using postpaid family plan with 3 sim cards i complain to airtel customer care about the issue i was facing which was
1. I was never getting 4g network in all of 3 sim cards in different places
2. There was a continuous network problem in major places (My friends were calling me and they were getting "number is busy" which was a lie (I also checked my blocked contact list in which those number was not added in block list)
3. I did complain about this in 22nd june and they told me it will be resolved in next 1 week, i kept checking in airtel app in open complain tab and my case was on hold for 45 days (It was never resolved) then i went to airtel customer store and they gave me email id to complain with some screenshot of network tower and internet service i was getting (4g, 3g, e). So i did email on "nodalofficer. [protected]@in. Airtel.com" and they told me it will be resolved in a few days.

In the end, i plan to quite airtel after sending at least 5 emails because their reply was the same all the time rather than solving the problem.

They cheat me with a new plan and put my sim card on a new contract so now i cannot change network for at least 90 days.

Airtel sucks..

My airtel no. +[protected] is not able to receive sms from uae no. +[protected], however i am able to receive sms from other numbers including few from uae.
With regards to the same, i checked with the uae service provided 'etisalat' and they confirmed that the sms is being sent from there network and receiving network "airtel' needs to troubleshoot.

Though i have tried multiple smsm, the latest one was sent at 1331 hours on 6th august 2019 and not received.

I can be contacted on my uae number: +[protected]

Dear sir,
My self naresh goswami and mobile no. Is [protected]. This connection provided under poatpaid cug connection of vardhaman group of industries.
I have port my sim to airtel postpaid to prepaid by submitted all dues and by otp verification.
And my sim finally convert in prepaid.
But now issue is this, that at my sim no any frc recharge success from last 10 days after also swapping my sim in prepaid. And so many calling and complaining to customer care and supervisor.
I am wandering here to there. So now i required your urgent help.

Please help...

Thank
Naresh goswami

I'm having internet issues with my network provider, airtel for last 1 year. I've contacted them several times on different platforms like twitter, customer care etc. But i've not gotten proper assistance. They always asks me for time but they never gets back to me and they keeps sending me a link which shows that network quality in my area (Peshwa road, gole market, new delhi - 110001) is excellent, that in reality is not true. Recently, i've recharged my phn no. With rs 169 monthly pack but i'm not able to use it. So, request you to look into the matter as soon as possible and help me getting my money back.

I applied for broadband disconnection in february 2019. I received 2 confirmation calls from the airtel team and was said the connection would be cut in next 1 month.
But nothing happened. Then again i raised a request in june end (Or july 1st week) and i again got around 6-7 confirmation calls for disconnection each time being assured that connection would be cut and won't be receiving any further calls.
And now in august 1st week i have received a bill of inr 400, don't know how and why. And i wasn't using the broadband from march and didn't receive and bills too but now have got one and for nothing.

Our connection has been deactivated by the airtel without the consent of desired of regards authority... Our consumer id is [protected], stb id-[protected], view card number[protected].. We have complained about our dth connection several times to customer care. But didn't get positive response and delayed our complaint for number of days.
Kindly activate our account as soon as possible.

Hi - myself sudheer, i've took an airtel sim no :- [protected], using the voter's id, currently i'm not using the service and wish to disconnect the sim from the service, i contacted the airtel office in chennai and they conveyed - voters'id is not the document took at the registration of new sim card,
I wish to disconnect the sim card as i'm not using it for last three months, kindly help me to perform this action

Sudheer

[protected]

Sir,
I already paid my bill 189 rupees on 3/8/2019.
But today 5/8/2019 is my outgoing service is off by Airtel.
Now i call in customer care 2 times, but no any response by the care office.
He told me you request is solve in 2 hours
But now take more than 4 hours and not activate my number
Now i request to activate the outgoing call. If i go another operator..

Mobile. [protected]

I was using postpaid family plan with 3 sim cards i complain to airtel customer care about the issue i was facing which was
1. I was never getting 4g network in all of 3 sim cards in different places
2. There was a continuous network problem in major places (My friends were calling me and they were getting "number is busy" which was a lie (I also checked my blocked contact list in which those number was not added in block list)
3. I did complain about this in 22nd june and they told me it will be resolved in next 1 week, i kept checking in airtel app in open complain tab and my case was on hold for 45 days (It was never resolved) then i went to airtel customer store and they gave me email id to complain with some screenshot of network tower and internet service i was getting (4g, 3g, e). So i did email on "nodalofficer. [protected]@in. Airtel.com" and they told me it will be resolved in a few days.

In the end, i plan to quite airtel after sending at least 5 emails because their reply was the same all the time rather than solving the problem.

They cheat me with a new plan and put my sim card on a new contract so now i cannot change network for at least 90 days.

Airtel sucks..

Dear service provider .i am naved i informed you that all outgoig call is bocked on my number from today so pls deacivate dnd on my mobile numer as soon as posible..

Mobile no-[protected]
So please deactivate dnd service on my mobile number as soon as posible its my humble request.

Thanks & Regards
Naved
Mobile number -[protected]
...

Airtel number [protected] has been registered for sim change from[protected] to[protected]. Still number has not been activated. Please look into the matter and do the needful in this regard.
Syed abubaker maliki
[protected]@hotmail.com
Mob.[protected]

I was a prepaid customer till april 2019 and at that time airtel network was not that good but it was adjustable. I had to go to the us for my personal work and when i approached the local airtel outlet in bhubaneswar, they told me that they don't have otp services available abroad for pre-paid customer.in order to have the otp facility, i need to convert to post paid customer. I agree and i did that.in the us i didn't get any otp services. Somehow i managed my work there. When i came back to india, i complained about the same and asked them to convert my no. To pre-paid, to which they said it's not possible. Post paid customer cannot become a pre-paid customer, but the vice versa is possible.

Since june 2019, i am having a network problem. I have registered a complaint on 12th june, but nothing has been done till now. Every time, they make false promises like superior member or technician will reach out to you in 24 hrs and others but in reality, nothing they do.

I want to do mnp now, but before that, i want to tell airtel that you can not cheat your customers.

I had called airtel on 3rd july 2019 and requested for 1499 pack activation for 10 days romaing in thailand for my travel starting 6th july to 12th july

It was not activated and now i have a bill of more than 4500

I decided to pay the bill and port but on 10th of july retention team called me and said that it seems its a mistake from their side and charges would be waived off once bill is generated on 24th july. On 24th july i called customer care and now they are refusing waiver saying i have deactivated my pack, which i havent. Also, appelate and nodal teams are not replying despite sending mails on 31st july 2019.

These charges are false and airtel has accepted that its in the 3rd july notes that i have requested data pack worth 1499 activation. I am not ready to pay this false inflated charge

Aniket
[protected]

Hi,
I have requested for airtel broadband and paid the activation fee of 2829 inr as a 3-month plan.

But after the payment, i haven't received any update yet,

No one came for setup the connection and even the person to whom i have submitted all my document, is not picking my call.

Please find the reference details
Txn id:[protected]
Caf no: 80265828
Email id:[protected]@gmail.com
Mob. No.:[protected]

Regards
Ravi

Hi

Am receiving unnecessary calls from[protected]. There is a lady calling and asking for someone named sangeetha. I informed her twice she got a wrong number but she doesn't seem to understand

The lady is repeatedly calling me and now her tone and mode of communication is irritating. Looks like someone has given my number to her incorrectly and she doesn't understand that at all

I have blocked the number but i want to register a complaint

I am using Airtel prepaid service . There is problem regarding network as I am not able to use data . My studies are affected by the issue . And there are no helpline numbers to actually talk about the issue . The service is not worth the price of the plans they provide. Kindly solve my problems as soon as possible.

My airtel number it is given to some else and it contains all my bank account info which can be missused i also asked them they also told me the will not give it to someone else but they did and now they are not responding and i am very worried what will happen to my bank info its woth someone else and their service is too bad they dont even listen.

I have contacted customer care and he does resolve my problem and shout at me like i am at wrong place. Reference number - cbdsm[protected].
I did not use my mobile to send any massage even my inbox and as well as outbox is empty in this regard (The timing given by airtel service). Kindly help me how can i report you if i face this problem in future.