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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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S
Sanjeevsharma731977
from Mumbai, Maharashtra
May 22, 2019
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Address: Vill. Janglote, 184104

Dear sir
I have five year old airtel dth connection with I'd [protected].
I have been shifted from haryana to jammu and Kashmir. After shifting I requested airtel customer care for reinstallation of my old dth and also requested new HD multiconnection. I have booked the things for three times and got the request I'd also. But there was no response from airtel. Some time customer care provide me with the contact no of technician and field staff, but no one is responding. I am following the same since sixteen days. Now I am frustrated and request you to do the needful at earliest.
Airtel customer support has been notified about the posted complaint.
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    PriyanshuChauhan
    from Chennai, Tamil Nadu
    May 22, 2019
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    Address: 4101, Estancia Towers,Chengalpattu, Tamilnadu, 603203

    I paid the amount using TruecallerUPI for my broadband bill on DSL number

    [protected] and i forgot to add "_tn" at the last

    actual number is [protected]_tn

    so Kindly refund the money or direct the money to my account.

    Amount paid is 1060.

    Account Registered on the name - NAVYAV SINGH RAJAWAT

    Mobile number of the Airtel Service is - [protected]
    Airtel customer support has been notified about the posted complaint.
    May 24, 2019
    Updated by PriyanshuChauhan
    How much time will it rake?

    There are more details which might help.

    TXT id: IC[protected]
    UPI transaction id: [protected]

    please resolve this as soon as possible.
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      B
      Bindu Sunil
      from Delhi, Delhi
      May 22, 2019
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      Address: Thiruvananthapuram, Kerala, 695001

      Due to issue of 'error in application' I was suggested to get a duplicate sim of my existing number . The airtel dealer gave the sim at 11.30 today (22.05.2019) but it is not activated till now. I need to get my sim activated as soon as possible . The dealer said ut would get activated by 4.00 pm today itself. But till now it is not showing any range.
      Airtel customer support has been notified about the posted complaint.
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        T
        Teddiee
        from Adiramapattinam, Tamil Nadu
        May 22, 2019
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        Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chrome, firefox and opera).

        I have reset all my browsers twice, changed and reset my apn data, cleared browser cookies, restarted my mobile 10+ times, swapped sim slots. Nothing. No matter what url i type in my browser, it'll automatically change the url to one. Airtel.in and redirect every site traffic.
        It is a big shame that airtel spams their customers with this [censored]bag of a site especially after a fresh recharge. What if i had an exam form to fill online? Would airtel be responsible if i could not fill up an application and passed the deadline just because airtel decided to redirect every single url to one. Airtel.in for more than 10 hours?

        I know my pc or browsers are perfectly okay because my i can browse the net normally with my jio number as hotspot. The problem starts the moment i change my hotspot to airtel number in my dual sim smartphone.
        I expect this to be resolved as soon as possible otherwise there's a storm coming your way.
        Airtel customer support has been notified about the posted complaint.
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          S
          sambitbis
          May 22, 2019
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          Address: Khordha, Odisha, 751002

          It since more than 10 days i have raised multiple request with airtel dth but since then its not resolved.
          It was during cyclone in odisha. No signals then but they are deducting money each day.
          Complaint 1:89033052:a service engineer was assigned, i talked him regarding the problem but he closed the issue saying address not found.
          Complaint 2:89213624 :no response
          Complaint[protected]:no response
          Complaint 4:89324372: no response
          Though other operators were free service they first said its free service then they are now saying they would charge.in spite of agreeing to this no response from these people
          Airtel customer support has been notified about the posted complaint.
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            R
            Rameez Rj
            from Delhi, Delhi
            May 22, 2019
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            Address: 574326

            Dear sir/madam,
            I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

            Wrong number — [[protected]]
            Amount — 169
            Correct number — [[protected]]
            Operator transaction id —[[protected]]

            I have called to customer care but there was no proper response.

            Regards,
            Mohammad Rameez.
            Airtel customer support has been notified about the posted complaint.
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              B
              bhushanamhfm
              from Chennai, Tamil Nadu
              May 22, 2019
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              I have recharge my father prepaid mobile from icici net banking on 18-may-2019. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting mobile no

              Please check and do the needful asap.

              Mobile no:[protected]

              Recharge ref id:[protected]

              Iam giving my details below i[censored] have any question let me know

              Mail id: bhushanam. [protected]@gmail.com

              Alternate no: [protected]

              Thanks,
              Naga
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                K
                krishna9033
                from Mumbai, Maharashtra
                May 22, 2019
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                Address: 382350

                Sir, maine airtel dth pe 21 may 19 ko rs. 306 ka plan activavate karavaya. Fir maine 23 may 19 ke din 400 ka recharge kiya. Ab tak mera plan active nahi hua tha. Maine airtel care me call kiya to bataya gaya pahale recharge karavao, plan active ho jayega. Jab maine recharge kiya to purana plan chalu huaa aur chaneles bhi hd ki jagah normal ane lage.
                Bahut bar care me call kiya lekin airtel ne call ka bhi charge kata vo bhi sirf option bataneka. Jis call par adhikari se bat bhi nahi hui.
                Airtel customer support has been notified about the posted complaint.
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                  C
                  carohit7489
                  from Gurgaon, Haryana
                  May 22, 2019
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                  Address: 122001

                  I have joined airtel through porting from idea on 15th jan 2019. At that time the sales repsentative of airtel brief me about the plan which will cost me at 249/ month. However when it comes to billing they charged 399 instead of 249 to me. When i called customer care they said there is no such plan of 249 and we can't help it. When i communicate with the airtel sales executive she respond "sir maine to 249 punch kia tha back hand team se galti hui hai ap store visit karlo main kuch nhi kar sakti" this seems to be very unprofessional to me.
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    dk124k
                    from Hyderabad, Telangana
                    May 22, 2019
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                    Address: 500032

                    I am unable to recharge my number using any of the online recharge modes like myairtel app or airtel.in or even using internet banking.
                    I een went to airtel store and they could not recharge for me as well.

                    I have registered complaint for this with the customer care but still no resolution.

                    Please help me asap

                    You can reach me at [protected]@yahoo.com
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Anjju
                      from Chennai, Tamil Nadu
                      May 22, 2019
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                      Address: No. 11/6 Papathi Ammal Street, Kodambakkam, Chennai 600 024., Chennai, Tamil Nadu

                      We are holding 9 postpaid sims of airtel. Last four months, we have not been receiving the bills either by mail or post, giving the total details, inspite of repeated reminders.

                      We want to know why is the delay. Because of this delay on the part of airtel, we are forced to pay late payment charges which is not at all acceptable to us.

                      Please take corrective action immediately.

                      Srinivasa chemical enterprises
                      Chennai.

                      Anjju sethi
                      General manager
                      Ph: [protected]
                      Airtel customer support has been notified about the posted complaint.
                      May 22, 2019
                      Updated by Anjju
                      No postpaid bills are being receiving from Airtel inspite of srepeated reminders.
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                        S
                        Sowjanya Devi
                        from Mumbai, Maharashtra
                        May 22, 2019
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                        Address: Bangalore, Karnataka

                        I have recharged my number but also it's coming no service can u tell how to resolve it pls i have so many works with that sim pls and its coming only emergency calls and not connected to service and its also coming it's not airtel sim but my sim airtel only pls pls i will get important msgs from it pls pls solve the problem as soon as possible please please 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
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                          C
                          Charuchandra
                          from Mumbai, Maharashtra
                          May 22, 2019
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                          Address: Not known, New Delhi, Delhi

                          My airtel dth customer id no. Is [protected]. Since 3 months, i am not able to view the channels from my selected package. I have sent emails many times. The customer care executive sometimes calls me when i send complaint mails, but the issue remains the same. And if the customer wants to call back, then the answer is `number does not exist. On 20.05.2019, i selected my a-la-carte package and sent scanned qr code via channel no.998. Before selecting the channels, i had paid online rs.450. But till this date and time, i am not able to view the desired channels and old package is continued. This has happened twice earlier in the month of february and march, this year. There is nobody to listen in airtel pune office also. I received a call from delhi customer care office on 21.05.19. I requested the caller to speak in marathi, which is my language. He said he will arrange for it, till this time nobody has called back yet.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Suraj4591
                            from Mumbai, Maharashtra
                            May 22, 2019
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                            Address: Old Rajinder Nagar, Near Water Tank, New Delhi, Delhi, 110060

                            Dear sir/madam,

                            I am facing issues in voice clarity and network issues for making calls and receiving calls for my mobile number [protected] in old rajinder nagar. Sometime it takea too much time to connect call. When i compare the call quality between jio and airtel, jio is far better than airtel.
                            Please don't compel me to change my network to jio. Do something as soon as possible.
                            Thank you
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Shreya Tolia
                              from Delhi, Delhi
                              May 22, 2019
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                              I am not able to receive any calls nor incoming messages. Outgoing call facility is working fine. I have complained thrice already. No solution has been provided.

                              Called 121 and 128 both, no solution provided and were not able to resolve.

                              I am working and this issue is creating huge hindrance in my work.

                              Will you be able to fix this issue asap or should i port to another service provider.
                              Airtel customer support has been notified about the posted complaint.
                              The other person cannot listen to my voice..This is happening since 1 month will all the airtel users in my family ...What's the point of spending so much on a network with such poor services and the so called fastest network.. it's of no use ..Do something
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                                Manindra Kumar Pandey
                                from Rajkot, Gujarat
                                May 22, 2019
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                                Address: Hazel 'A', Flat No. 303, Garden City, Samarvarni,Silvassa, 396230

                                I have mobile connection of airtel company form last 8 yrs. We have network problem in my residing area as per mention below last 2 yrs. I have made several complaints regarding network and internet problems. But no one has try to resolve or attended.
                                Only they register complaints and when we take follow calls they try to convince us to give offers in our postpaid bills.
                                This has become routine of their work. Please look into matter and resolve my problems regarding internet and network issues of our residing area.
                                Airtel customer support has been notified about the posted complaint.
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                                  sandeep74
                                  from Bengaluru, Karnataka
                                  May 22, 2019
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                                  My last date to pay the bill is 21st of the month. Last couple of months i have paid the bill through citibank bharat bill pay on 19th of the month.in both cases they reported very conveniently that they have received the amount on 22nd of the month and charged late fee of rs 100 (+gst). When i confronted with their call center they said they will waiver the late charges without providing any explanation as to why they got the money on 22nd when the payment was done on 19th. Instead they said use airtel money as that will be faster. It seems that their systems are either inefficient or malfunctioning because of which these incidences are repeating. As airtel is struggling to keep themselves afloat because of fierce competition they may be banking on gullible customers who might pay this kind of late fee charges without confronting or realizing that they are being cheated. On the same day i paid bills for other two of my connections at vodafone and tata docomo and i got instant acknowledgement that my amount is received by them. I do not what is the problem with airtel when everybody else is able to acknowledge the payment instantly.
                                  Can anyone at airtel customer service explain this and ensure that it does not happen again?
                                  Airtel customer support has been notified about the posted complaint.
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                                    Swth1904
                                    from Bengaluru, Karnataka
                                    May 22, 2019
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                                    Airtel is cheating long time customers and even their customer service is justifying the act without any consideration.

                                    Sms are sent to unknown numbers without my knowledge through my number. Other customers also have raised the similar isssue.

                                    These people are day light robbers to charge 999 every second day without my request for roaming. They also say otherwise they will charge 49000 for the unknown utilisation of data from my number.

                                    The customer service assures a call back in 24 hrs since last 4 days - but they dont do so.
                                    Airtel customer support has been notified about the posted complaint.
                                    May 22, 2019
                                    Updated by Swth1904
                                    over that they say i have sent 64 sms - to unknown numbers - how can this be possible?
                                    My grandma's phone is not working it's
                                    SIM connection is also Lost so I am requesting you recover the out going facilities
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                                      Pavan Tepan
                                      from Bardoli, Gujarat
                                      May 22, 2019
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                                      Address: haridham row house vav jokha road kamrej, Surat, Gujarat, 394326

                                      Marae airtel dth connecthion us ka id [protected] or register mobil no [protected] he mene pehale chenal select kya the total 240 ka ammont ho rah tha to 240 ka recahrg karava ya bad dekha to us me z sinema nai tha to customer care me call kar ke mene z sinema or star sport add karavaya or us mene ne colors chenal ko remov karavaya to ab 270 recahr bata raha he or 270 ka karava ya bad me dekha to mene colors chanad ko airtel dth valo ne remove nai kya vo aa raha tha or star sport bhi nai aa raha he pehale aa raha tha to customar care me call kya to vo ab bol rah he ki add karana hoto ho sakata he lekin koi chenal remove nao ho sakata he. Plz mera probelm sol kijiye ga contac no [protected]
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                                        Narender Patodiya
                                        from Delhi, Delhi
                                        May 22, 2019
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                                        Address: 110041

                                        Sir my sim not worked this show network connection problem ...I m not use this sim from some days and then I use this sim I am not enable to calling and msg any no. And customer no. Also.. please solve my this problem and help me...my Airtel no. Is [protected] ... please give me some solutions for slove my problem.
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