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S
Siva Thanu G
from Mumbai, Maharashtra
Jul 31, 2019
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Address: C-4 BLOCK, NO :44, 1ST FLOOR, TNHB COLONY,, PONDICHERRY SALAI, KUMARAN NAGAR, SHOLINGANALLUR, Chennai, Tamil Nadu, 600119

I have visited airtel showroom multiple time to change my corporate number to personal since I relieved the company .

The sim in karnataka circle when I visited sholinganallur tamil Nadu branch airtel customer care they asked for HR letter and documents then I went to Bangalore and took details from HR and came back . Then they told since the sim is in karnataka circle go to Bangalore and raise request.

Then I travelled to Bangalore and went to indira nagar customer care and submitted the docs they told the HR letter date should be with 10 days gap . So again I went to HR and took new letter and submitted. I got an sim and a below message.

"Hello! Reference no. 90312085 for your Airtel Mobile has been registered on 13-MAY-2019 17:02. The same will be closed in next 3 days. For status update, SMS SR (ref. no.) to 121"

They told in 4days it will get changed.

Now after 3 months still the name change is not done and also they ask me to submit the HR letter and document again .

I need a solution my ex corporate is not ready to give any more letter they told they will deactivate the sim by tomorrow.

I'm helpless I'm a business person change in number will result in losing many contact .
Airtel customer support has been notified about the posted complaint.
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    Shanmuganathan14
    Jul 31, 2019
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    I used Airtel number 99441***** more than 8 years.
    I traveled to abroad and not able use 3 month. Try to use on 26/07/2019 and it's de-activated..send mail to customer care on 26/07/2019 and they replyed It's de-activated 8/06/2019.and asked my details to activate. But 30/07/2019 it's activated to new customer.
    I called customer care and they 90 days inactive so we given to new customer.

    I am not understand .how they can give existing customers number to new customer.

    I need my number. But airlel not giving which I used 8 years.
    Airtel customer support has been notified about the posted complaint.
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      S
      Siva Thanu G
      from Mumbai, Maharashtra
      Jul 31, 2019
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      Address: Chennai, Tamil Nadu, 600119

      I have been charged extra billing hidden. No response from customer care. They put on hold and cut the call. No update .

      Additional bill in the name of one time charge usage charge etc.

      1184 + 280 = 1464rs.

      I need final solution now.

      I'm facing this very frequently with my friends too. If the same is not getting resolved let me close all the airtel in my network of 150 peoples.

      Awaiting for your positive feedback.
      Airtel customer support has been notified about the posted complaint.
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        M
        mdsajid.1987
        from Bengaluru, Karnataka
        Jul 31, 2019
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        Address: 841405

        My postpaid plan automatically changed without any prior information and without my interest. Now current plan facilities also has not been provided after regular follow ups since one month. I was using 799 plan on my postpaid number with two add on connection free, that has changed without my request to costly plan 999 in which three add on connection available as free, but my regular followup to add my 3rd add on number, not added till date extra bill charged to me.
        Airtel customer support has been notified about the posted complaint.
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          R
          Rahul Santosh Rai
          from Jaipur, Rajasthan
          Jul 31, 2019
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          Address: East Khasi Hills, Meghalaya

          I am not able to use the internet service of airtel at my place i have called the costumer care time and again but they all say different things and i am not able to use net inside my house it's been 4 days so far and i haven't used the net. It was said by some costumer care specialist and i quote it it's a technical problem from our side. Then they should compensate me for not providing the services.
          Airtel customer support has been notified about the posted complaint.
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            P
            Poovarasan Vasudevan
            from Mumbai, Maharashtra
            Jul 30, 2019
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            Address: 632602

            Complaint:

            My sister Airtel number +91 9789xxxxxx using for last 8 years a week back she doesn't get signal says emergency call only . Four days back when I called his number someone picking the call. Saying that he bought the number two days back.

            Then I went to nearest Airtel center and reported this they have raised a complaint . And I have send email regarding this complaints

            On 27 July 2019 when I called Airtel customer care and reported this complaint . They said due to no incoming / outgoing / recharge for last 6 months so they block and re distributed the number.. but at the time we complaints the unlimited one month plan as expired on 17 July 2019 only a week after disconnection. And I replied with screen shots of recharge incoming and outgoing calls to [protected]@Airtel.in

            On the next call to customer care regarding this complaint and proof on 27 July 2019 at 11 am they said someone raised damage request from our side because of that they redestributed . One thing I asked is how without existing user proff sim damage is evaluated... How this sim damage request is accepted when existing sim is registered for a person in Vellore. To the same damage number to the person some where ..

            After some conversation they replied..they have send a complient to the showroom who distributed the Sim and they said you will surely get the reply call on 29 July 2019...

            I waited a whole day ..I didn't got any call/mail/message regarding this ..so today 30 July 2019 called to customer care about this.

            First person who took the call said they they don't have old proof person(my sister) record in their database for that number.. and again I revised long story what happens with them on 27 July 2019.. and then they transferred call to different person ..

            That person again I recalled long story what happen from this conversation.. and they said. They will raise a complaint with Airtel store who redistribute the number.

            And again I said what about the complaint raised on 27 July 2019..

            They said there is no complaint like that..and then they replied. They will surely come up with this in 48 hours (2 days)

            I don't what happening with Airtel with their customer support, their system and records...
            Airtel customer support has been notified about the posted complaint.
            Jul 30, 2019
            Updated by Poovarasan Vasudevan             Complaint:

            My sister Airtel number +91 9789xxxxxx using for last 8 years a week back she doesn't get signal says emergency call only . Four days back when I called his number someone picking the call. Saying that he bought the number two days back.

            Then I went to nearest Airtel center and reported this they have raised a complaint . And I have send email regarding this complaints

            On 27 July 2019 when I called Airtel customer care and reported this complaint . They said due to no incoming / outgoing / recharge for last 6 months so they block and re distributed the number.. but at the time we complaints the unlimited one month plan as expired on 17 July 2019 only a week after disconnection. And I replied with screen shots of recharge incoming and outgoing calls to [protected]@Airtel.in

            On the next call to customer care regarding this complaint and proof on 27 July 2019 at 11 am they said someone raised damage request from our side because of that they redestributed . One thing I asked is how without existing user proff sim damage is evaluated... How this sim damage request is accepted when existing sim is registered for a person in Vellore. To the same damage number to the person some where ..

            After some conversation they replied..they have send a complient to the showroom who distributed the Sim and they said you will surely get the reply call on 29 July 2019...

            I waited a whole day ..I didn't got any call/mail/message regarding this ..so today 30 July 2019 called to customer care about this.

            First person who took the call said they they don't have old proof person(my sister) record in their database for that number.. and again I revised long story what happens with them on 27 July 2019.. and then they transferred call to different person ..

            That person again I recalled long story what happen from this conversation.. and they said. They will raise a complaint with Airtel store who redistribute the number.

            And again I said what about the complaint raised on 27 July 2019..

            They said there is no complaint like that..and then they replied. They will surely come up with this in 48 hours (2 days)

            I don't what happening with Airtel with their customer support, their system and records...
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              A
              Arvind7499
              from Delhi, Delhi
              Jul 30, 2019
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              Address: 201005

              Seven days before i installed airtel broad connection after paying one year advance rental Rs 9617/- . Very next day i complaint regarding frequent fluctuations in data speed and land line was not working. On 26/07/19 i received email stating 50 % data consumed on 27/07/19 i contacted customer care they said 75% data used and confirmed i am downloading data from 5am till 12am daily means we are sleeping only five hours a day and not going to office only using internet. again i emailed stating please resolve issue else disconnect my connection. Today i received email saying Airtel is disconnecting my connection and as per there process they will not refund my money. Means my Rs 9617/- lost in seven days.
              Please help.
              Airtel Broadband ID[protected]_dsl.
              Airtel customer support has been notified about the posted complaint.
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                A
                apkatti7
                from Hosur, Tamil Nadu
                Jul 30, 2019
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                Address: Virupaksha Krupa Building, P B Road, Vidyanagar, Hubli - 580021, Opposite KIMS, Dharwad, Karnataka, 580021
                Website: www.airtel.in

                I have lost my sim, so i gone to airtel store for duplicate sim on 29th july to airtel store vidyanagar hubli, they have issued new duplicate sim for mobile number [protected], they have assured me on 29th july that it will activate in 4 hours, but its been two days, sim didn't get activated i have called them and they again assured me that it will activate by today evening. So far they didn;t responded. Due to this delay, it costed me losses i didn't expected this from airtel and airtel store. These kind of service is pathetic and disgusting. I am sure that you will solve the issue as soon as possible.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Afcons Infrastructure
                  from Srinagar, Jammu and Kashmir
                  Jul 30, 2019
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                  Address: Channi Himmat, Jammu, 180012

                  Dear Sir,
                  I was recharge on the Airtel Mobile Number [protected] on dated 17.6.19 through Net Banking of ICICI Bank Account Number[protected], but it has not been recharged and my amount has been deducted.

                  The next day on 18.06.2019, the same number was recharged through net banking of SBI Bank vide account no. [protected], the same problem, recharged not done and the amount of my account was deducted.

                  I complained to the bank that amount should refund my account. The bank has responded with a request that you have given money to Airtel.

                  I am calling to customer care many time, but their is no positive response.

                  you are requested kindly look into the matter and refund my amount.

                  Transaction no. of SBI to airtel is [protected]

                  regards,
                  Rakesh Kumar
                  mail id : [protected]@gmail.com
                  PH: [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    Neelkant Singh
                    from Noorpur, Uttar Pradesh
                    Jul 30, 2019
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                    Address: H-6, Sec 63,, Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Dear concern,

                    My data/internet usage related issue is still pending, i am using internet on other prepaid connection @200/month, while i have airtel postpaid connection and i am paying near about inr 450/month to airtel for voice and data services but i am availing only voice service since i ported in airtel. As airtel made an offer to me to to provide uninterrupted service at all but now i realized that airtel is faild to fulfill their commitment.
                    So my question to airtel is that, why i must pay you full bill to airtel? While i am not able to use your data service, for this i am paying 200/month to other provider (Prepaid connection).

                    How much time will you take to resolve the issue.

                    Please give deduction of inr200/month in my bill till then this issue not resolved completely. I am not interested to pay you extra money for that services which are i am not using on your network.
                    My first bill genetared of inr 571.00 and i have made full payment, adjust inr 200.00 in next/current bill.
                    Airtel customer support has been notified about the posted complaint.
                    Aug 01, 2019
                    Updated by Neelkant Singh                     No one contactos me.
                    Aug 20, 2019
                    Updated by Neelkant Singh                     Issue is still pending. What are you guys doing.?
                    View replies
                    Dear sir,
                    I place a order for airtel dth set of box online . payment already done but after 2 days m not receive the set of box. no installation after 2 days no information receive about the se of box .the service is very poor before the installation.so please I want to cancel my order
                    Reply
                    I have made recharge of rs129 on mobile number [protected] on dated 19.07.2019. recharge successful but benifits not received.
                    Reply
                    My Airtel prepaid sim is not working when ever I go out of Karnataka circle for roaming.

                    Facing bad response from customer care as well.

                    Airtel can u give a solution as I am a frequent traveller.
                    Reply
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                      A
                      Abhisekh Jullapally
                      from Hyderabad, Telangana
                      Jul 30, 2019
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                      Address: Hyderabad, Andhra Pradesh, 500034

                      Hello,

                      It has come to my notice that the outstanding amount my airtel number is nearly 3500 and my plan is infinity family plan 499/- and i would like to inform you that everything is unlimited such as outgoing calls, sms service, and the internet.

                      1. How can you ppl charge extra for the unlimited plan?
                      2. If my credit limit is of 1000/- how can be the bill of 3500/-?
                      3. If sms services is chargeable, why don't you people said it while taking the connection?

                      Apart from this, in order to get clear information about the bill i have reached the airtel store, your staff keep telling the same thing again and again.

                      I am ready to pay for monthly bill amount i. E of 499 + taxes applicable

                      Kindly treat the issue on priority basis and do the needfull

                      Regards
                      Abhisekh jullapally
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        G
                        Gujjari Nagabhushanam
                        from Mumbai, Maharashtra
                        Jul 30, 2019
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                        Address: India, Rangareddy, Andhra Pradesh, 500079

                        Dear all,

                        I have been using Postpaid connection with number [protected] for the past 10 years. I have paid money even during my stay in other country for more than 3 years out of the 10 yrs o[censored]sage.

                        Of late, from past 4 months, I am going through miserable experience with the Airtel connectivity at my home. Not only at home even when go outside, the connectivity is not fair. It is so pathetic that every call coming to this number has to be disconnected and call the incoming number using a different phone with Jio or BSNL sim. It is a loss of time, cost as well. Due to poor connectivity, I am not able to use the mobile data also. I have forgone almost 500GB data un used earlier. Now again I have almost 500 GB accumulated.

                        Is this is not an indirect way of cheating customers?. Taking money and do not let the customer to use the services. In fact, more than the loss of money, it gives a terrible mental agony at times when there is an emergency call and no other means readily available.

                        This problem is not just to me. Many of my freind and collegues all are complaining the same.
                        What really went wrong with the AIRTEL efficiency. Why the Govt of India or TRAI is not taking up the issues on a serious note.

                        The stringent regulations that TRAI has put in to place earlier seems to be weakened of late.

                        These days the marketing calls are coming with number that can not be identifies as earlier.. calls starting with 911... use to be marketing calls and people easily avoid taking those calls. why there is slip in the rules implementation.
                        For the past 10 years at an average of Rs 600+ per month paid by me to Airtel (Rs72000).

                        Over all the Airtel service is really falling down.

                        Regards,

                        Gujjari Nagabhushanam
                        Airtel customer support has been notified about the posted complaint.
                        View replies
                        Sir am very disappointed from oneairtel wesite and blocking my internet browsing with error airtel app website .with every renewal data recharge suddenly entering between browsing and blocked for airtel one cofirm with error app airtel website.
                        I sent sms also but they are ignored and continued disturbed.
                        Reply
                        Not sending sms and not receiving ups code
                        Reply
                        Last monday i went to airtel store for e mailupdate
                        but its been a week my e mail has not been updated
                        i have provided them the documents and mailed also talked with customer care
                        but there is no respone .. verypppr service they dont know the valve of customer and time
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                          న
                          నరసింహ జె
                          from Hyderabad, Telangana
                          Jul 30, 2019
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                          Address: 2-1;Bellamkonda, 522411

                          Respected airtel management.

                          Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the last year (2019- may to 2019- july) months. Please send me the calls list of my number to my mail id as early as possible.
                          My airtel prepaid account number is : [protected]
                          My email id is: [protected]@gmail.com
                          Thanking you sir.
                          Yours sincerely,
                          Narasimha
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          MY AIRTEL PREPAID SIM CARD IS BLOCKED FORM LAST ONE DAY
                          Handset shows SIM CARD REJECTED
                          My mobile no : [protected]
                          No on my SIM CARD :[protected] H3
                          State : MAHARASHTRA
                          Country : INDIA
                          Reply
                          Sir help my airtel not recharge [protected] but amount Dr 11/07/2019 but sir not response in my bank online BIL/RCHG/[protected]/googleplay/[protected]
                          Reply
                          I stay in Hyderabad and have Airtel mobile number with unlimited plan. But I'm not able to make STD landline calls to my home in Ahmedabad for last few months.
                          Reply
                          Sir am very disappointed from oneairtel wesite and blocking my internet browsing with error airtel app website .with every renewal data recharge suddenly entering between browsing and blocked for airtel one cofirm with error app airtel website.
                          I sent sms also but they are ignored and continued disturbed.
                          Reply
                          Hi sir,
                          I am s Harish Reddy, from injapur, Durganagar colony, Durga homes, pincode:, 501510.
                          I am using Airtel postpaid since 4years, I am facing data problem, my mobile no/[protected]
                          Reply
                          Land line phone[protected] is not working but WiFi working please solve immediately as phone is dead quite few days
                          Reply
                          Sir am very disappointed from oneairtel wesite and blocking my internet browsing with error airtel app website .with every renewal data recharge suddenly entering between browsing and blocked for airtel one cofirm with error app airtel website.
                          I sent sms also but they are ignored and continued disturbed.
                          Reply
                          There is not even single signal in my network. I am facing this problem from 3-4 days. No network present in my sim card
                          Reply
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                            A
                            anandavelmanoj
                            from Chennai, Tamil Nadu
                            Jul 30, 2019
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                            Address: Toripakam

                            Hi this is Anandavel from Chennai. I was registered to get a landline for a shop. Which is to be 499 RS plan. But the installation was not done properly. Then after few days they came and activated on because of our request as there was a bill generated with out the installation. So then they came for installation. Where they activated RS 999 plan. Which was not asked by us. Now they are telling it is sent to me by sms, which was not noticed by me. Now I asked for wavier on 999 to 499 bill. Then to change the plan to 499. But calling me and use unprofessional words from [protected].
                            Airtel customer support has been notified about the posted complaint.
                            View replies
                            Land line phone[protected] is not working but WiFi working please solve immediately as phone is dead quite few days
                            Reply
                            Asha Temak's reply, Jul 22, 2019
                            Landline WiFi phone 0755-4293397 is totally dead please solve immediately
                            Hi sir,
                            I am s Harish Reddy, from injapur, Durganagar colony, Durga homes, pincode:, 501510.
                            I am using Airtel postpaid since 4years, I am facing data problem, my mobile no/[protected]
                            Reply
                            Land line phone[protected] is not working but WiFi working please solve immediately as phone is dead quite few days
                            Reply
                            My number has been block by airtel they given me limit on my number for 20 sms and 20 call pr day . So i request you to deactivate my number limit call and msg
                            Reply
                            As i'm using Airtel prepaid SimCard from 6 Years from last 3 months i'm not getting the signal inside my Home so please do clear my issue as v three persons are using airtel in same home it as became a big issues with our relative, so please try resolve this issue as soon as possible
                            Reply
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                              S
                              SURAJ VARSHNEY
                              from Ahmedabad, Gujarat
                              Jul 30, 2019
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                              Address: Bodakdev, Ahmedabad, Gujarat, 380059

                              I've ported my no.[[protected]] from tata docomo to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to do any calls or messages to my number, my earlier tata docomo no. Has become inactve since 25th jul morning. I have contacted to airtel store & customer care both are unable to resolve the issue. "we have forwarded your complaint to next level" is the reply i am getting from every where.
                              I have "only this one contact no." with me. Which is inactive since last 6 days.
                              You may contact me @ [protected] (My colleague).

                              Very frustrated and disappointed with this kind of service.
                              I couldn't believe how airtel is so weak in customer service.
                              Airtel customer support has been notified about the posted complaint.
                              View replies
                              Dear Airtel Team,

                              We are facing internet flapping issue from last 2 months. Not able to browse anything as we do before. We are facing bad experience now. Its annoying us. Please help us asap.

                              Lat/ long ::::: 34.092597, 74.821525

                              Thanks and Regards,

                              Amir Haimd Khan
                              [protected]
                              Reply
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                                J
                                jharajiv
                                from Delhi, Delhi
                                Jul 30, 2019
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                                Address: 401305

                                I recharge my airtel prepaid no [protected] on 24 july 2019 rs.48 3gb plan. Still my data is not credited in my ac. N no one is able to resolve the issue asking me y u recharge the same hwo told u to do this...?
                                Pl find the attached documents which shows amount deduction as well as transaction details.
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                                  K
                                  Karthik Chintala
                                  from Delhi, Delhi
                                  Jul 30, 2019
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                                  Airtel charged me 448 rupees for making isd calls, which i've never dialled.

                                  I posted the same thing on twitter as well but the customer service people are saying those are valid. I'm not sure how this worked and i want get a new bill for the past month without those invalid isd calls.

                                  I found the numbers displayed on bill to be spam as i've searched for it on google
                                  Airtel customer support has been notified about the posted complaint.
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                                    N
                                    Nihal k sayed
                                    from Delhi, Delhi
                                    Jul 29, 2019
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                                    Address: Plot no 4 , 7th cross chandranath nagar, Behind vijay hotel , vijay nagar hubli 580032, Dharwad, Karnataka, 580032

                                    From docomo 3g i had ported to airtel 4g by believing those ads of airtel "fastest 4g" but airtel 4g is #... * airtel for cheating customers my older docomo 3g was faster then this # airtel 4g. Even if there is 4 bar signal at my locality but the speed is always less thwn 100kbps i swear. Wtf airtel eat # i recommend all my friends not to chose airtel and they thank me for that because airtel is really #. And at certain time there is no 4g and i should suffer in airtel 3g which is worse then 2g. Mofo airtel i pay you for good 4g not for #ty 4g and 3g and your customer care support has no solution for this problem so airtel is utter #
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      [email protected]
                                      from Hyderabad, Telangana
                                      Jul 29, 2019
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                                      Address: Rangareddy, Andhra Pradesh

                                      I am having airtel mobile number [protected]
                                      I had already recharged with 399 unlimited pack.
                                      By accidentally i again recharged with rs. 129..
                                      I want to restore my amount 129..
                                      Already iam in unlimited plan once again unlimited pack amount is taken..
                                      Is this is a fair...
                                      Kindly look into my problem.. And refund the amount of 129 rs. To me.
                                      How amount will be credited to the same offer twice.. This not fair at all
                                      Airtel customer support has been notified about the posted complaint.
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                                      Hi sir,
                                      I am s Harish Reddy, from injapur, Durganagar colony, Durga homes, pincode:, 501510.
                                      I am using Airtel postpaid since 4years, I am facing data problem, my mobile no/[protected]
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                                        Pawan Kumar Chourasia
                                        from Bengaluru, Karnataka
                                        Jul 29, 2019
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                                        My sisters' number is of mp/cg circle. When she came to bangalore 3 weeks back, sim went to out of network coverage. We contacted customer support 2 times but didn't receive any help as they just said it will be working within few days. Then we visited to airtel outlet which is in itpl, bangalore on 25th july, they have given another sim and said it will be working within 4 hrs but it didn't started working after one day so again i visited there and there said sorry, now it will be activated in 4 hrs and now today it's 29th july, neither old sim working nor the new sim get activated and when again i visited the same outlet they said number not get activated bcoz of father's name mismatch and also they told that someone might have typed it by mistake and now it will take another 7 working days if i would provide them some docs.

                                        So what's is our fault here? Which kind of service airtel started providing?
                                        We got fed up with this worst service
                                        Airtel customer support has been notified about the posted complaint.
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                                        I stay in Hyderabad and have Airtel mobile number with unlimited plan. But I'm not able to make STD landline calls to my home in Ahmedabad for last few months.
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                                        I stay in Hyderabad and have Airtel mobile number with unlimited plan. But I'm not able to make STD landline calls to my home in Ahmedabad for last few months.
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