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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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T
Trivedi Ankur
from Bansi, Uttar Pradesh
May 20, 2019
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Address: Lucknow, Uttar Pradesh, 226002

Recently I visited a remote place in Arunachal Pradesh due to service exigency. I did not cross international border but I did travelled in the Indian area adjacent to the Bhutan border. To my shear surprise my postpaid bill reflected international roaming charges for about 30mins of data usage amounting to around 550 rupees. Being in India why should I pay for international roaming when I have not crossed the border. When contacted Airtel customer care told that I have to pay. It's surprising being in India why should I pay for international roaming when I have not crossed the border.
Airtel customer support has been notified about the posted complaint.
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    Riyaz Ahmed Saboor
    from Chennai, Tamil Nadu
    May 20, 2019
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    Airtel is not able to fix a simple service issue which i raised almost a month back and now i don't have mobile data on my phone for the past six days!
    This is causing huge inconvenience to me and airtel does not feel in a mood to fix the problem.
    There only repeated solution is that they will call me within 24 hours to fix the problem. And then i never get a call from this so called technical team to fix this so called technical glitch.
    How much longer should i wait for a rectification and what should i do if the problem is not fixed.
    Airtel customer support has been notified about the posted complaint.
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      S
      Subhaeep
      from Delhi, Delhi
      May 20, 2019
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      Address: Khordha, Odisha, 751019

      I have made complaint about my connection on 04.05.2019 but they have forcefully priced my complaint on 05.05.2019 which i was unaware. When i called up again on 12.05.2019 they registered a fresh complaint and till now it's not attendedbh any service engineer. Everyday their customer service executive makes false promises about resolving my connection problem. I have already paid money for my package and i am not getting service for 15 days till now. My customer id [protected]. Airtel digital tv people are cheating.
      Airtel customer support has been notified about the posted complaint.
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        S
        srinivas vass
        May 20, 2019
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        my mobile network is not activated in china

        I have activate international roaming pack of 3999. But i am not anle to use it. It is urgent i need to make calls from china. Please reaolve this as soon as possible. I have my co.pany calls attached to this number. Also has my networks and social media is activated using this number.

        Please make sure I am.able to use my airtel sim. It is post paid and I hoped it should work as I subscribe to the pack of 3999....
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        S
        Soumya Prakash Rout
        May 20, 2019
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        Hello airtel,

        Can you please re-activte my number? I recharged it somedays ago but i don't know why is it still not activated? As i am outside the country for a while can i please be re-activated.

        Date: experienced it today
        Number: starts with 814*76
        Situation: i am outside india and would need the sim activated as my indian bank is connected with it. Unable to make any transactions. Please help me and activate my number.
        Resolution: i wan't let know that the sim will be de-activated, else i would have taken preventive measures. Please activate for me.

        Email id: rout. [protected]@gmail.com

        Regards
        Soumya prakash rout
        Airtel customer support has been notified about the posted complaint.
        May 20, 2019
        Updated by Soumya Prakash Rout
        Please let me know how can my number be activated. I can't come to India now to submit all the documents, please tell me an alternatives to get it accomplished.
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          C
          cdb123
          from Bengaluru, Karnataka
          May 20, 2019
          Resolved
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          Resolved

          activation of international roaming without consumer consent

          Address: Bangalore, Karnataka

          During my recent international travel observed my phone received whatsup msg, immediately switched off the data. But at the end of month when received bill of rs. 1200 against regular rs. 350, upon checking was confirmed by airtel that "international roaming was activated without my consent" in the name of pre-activated service. I have traveled to other country two months back, then never happened, but now they are saying it is as per policy....
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          A
          Anubhab Nayak
          May 20, 2019
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          Hey team, back when airtel volte services started rolling out in my region (Odisha, bhubaneswar), i was able to use volte services. From a few months volte isn't coming on my sim. My father and my friend uses airtel and they've volte enabled on their sim. I've a jio sim too and it works flawlessly.

          P. S. No network issues or calling issues, it's just that volte service isn't coming. I was a member of the beta roll out and one of the first members to get volte.

          Region: odisha, bhubaneswar, old town area
          4g sim: yes
          Number: [protected]
          Email: anubhab. [protected]@gmail.com
          Airtel customer support has been notified about the posted complaint.
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            S
            Sameet Shaikh
            from Mumbai, Maharashtra
            May 19, 2019
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 401107

            I recharged my account with 199/- rs offer discount of rs.50/- which i paid 149/- actual amount but it shows me error. The msg arrived showing online recharge txn id and my bank bal has been deducted of Rs. 149/-. Please look in my matter. And Response as soon as possible.
            Best Regards,
            Sameet Shaikh
            Jul 23, 2019
            Complaint marked as Resolved 
            It is solved by Axis Bank Ltd. the mistake belongs to Bank not to the airtel.
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              G
              ganesh kumar Kannan
              from Mumbai, Maharashtra
              May 19, 2019
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              Address: 600041

              Please see the attachment and explain it.
              Airtel customer support has been notified about the posted complaint.
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                L
                ldsahoo79
                from Delhi, Delhi
                May 19, 2019
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                Address: Khordha, Odisha, 751031
                Website: www.airtel.in

                Airtel digital tv shows error code b001 the complain was filed on 13th may 2019 through customer care and get the complain code 89074826 but after that no response and communication received. Every day their customer executives are committed that within 48 hours the problem will be solved. But every day deducting the rental charges. What is the sol
                Airtel customer support has been notified about the posted complaint.
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                  L
                  Levin Kuruvila
                  from Mumbai, Maharashtra
                  May 19, 2019
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                  Address: Seena villa, vetticode po, kattanam, Alappuzha, Kerala, 690503

                  I brought an airtel sim card a few days ago and i did my first recharge for it right away. But even afte 4 days, i have not recieved my recharge of 1.5 gb per day. I guess its a problem with frc. Please resolve my issue. My simcard number is [protected]. My alternate number is [protected]. Please get this done as fast as you can... I have importent things in the coming days and i need my sim card fixed. Thankyou...
                  Airtel customer support has been notified about the posted complaint.
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                    O
                    owais4321
                    from Mumbai, Maharashtra
                    May 19, 2019
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                    Address: Mumbai City, Maharashtra, 400053

                    I had this loop number around 6 years . I had linked this number to my aadhar card . I would like to get this number back. This number is not taken up by anyone, and the number is unreachable. I would like to get this number back. As you know loop mobile is no longer in existence and it is acquired by airtel. I would be glad if airtel could arrange the same number for me. I am ready to give all my documents for the same
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                      D
                      Dev1685
                      from Ahmedabad, Gujarat
                      May 19, 2019
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                      Address: E-501, Keshav Apartment, Ujala Circle, Sarkhej, Ahmedabad, Gujarat, 382210

                      SET-TOP BOX CHARGES
                      CUSTOMER ID: [protected]

                      MY AIRTEL DTH SET-TOP BOX STOPPED WORKING SUDDENLY. THE COMPLAINT LODGED WITH CUSTOMER CARE TO LOOK INTO THE PROBLEM. THE SERVICE ENGINEER FROM AIRTEL CALL ME BY THIS NUMBER [protected] AND SUGGESTED TO BUY NEW ONE OR SECOND HAND. HE MENTIONED CHARGES OF 350/- FOR SECOND HAND AND 1650/- Rs WITH 6 MONTHS WARRANTY.

                      I WANT AIRTEL TO CLARIFY THE FOLLOWING STATEMENTS MADE BUY YOUR EMPLOYEES (CUSTOMER CARE/SERVICE ENGINEER/AREA MANAGER etc):

                      1. How does AIRTEL have the ownership of set-top box after charging the customer with full market value of set-top box?
                      2. Why AIRTEL does not take ownership of faulty set-top boxes and their maintenance?
                      3. Why AIRTEL supplying set-top boxes with 6 months warranty? Why customer forced to accept such vulnerable boxes?
                      4. What does AIRTEL do with the set-top boxes collected upon DTH disconnection?
                      5. If setup box belongs to Airtel, then setup box maintenance comes under airtel.

                      Please listen to recent call data on this customer ID for further clarification.

                      This is very very unfair business AIRTEL is doing with its customer. Please look into the issue and replace my money without any further delay.

                      Thanks & Regards,
                      Devendra M Joshi
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        krishak bardewa
                        from Barddhaman, West Bengal
                        May 19, 2019
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                        Address: Gangtok East sikkim, 737101

                        I have lost my sim Airtel number [protected]. I lost my phone in train. Plz block my phone number. For further information plz contact [protected]/[protected] I have lost the number when I was traveling in a train to NJP from ghawati. I would like to tell it's was my precious phone. I would be greatful i[censored] block my sim. And help me to take another sim
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                          S
                          Sanju. R
                          from Bengaluru, Karnataka
                          May 19, 2019
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                          Address: Tumkur, Karnataka, 572102

                          My airtel network sucks every time. They call it India's fastest 4g network but it is the worst network i have used.data speed doesn't go above 50kb/sec. Worst experience. The customer service say it is because of congestion. How are u leading the company if you can't solve your network problems. From day 1 of my unlimited pack i have not been able to completely use my data pack. What kind of data service is this and u call it India's fastest 4g network. My city is a smart city and here u can't satisfy customer services means ur company is not fit for calling fastest 4g network.
                          Airtel customer support has been notified about the posted complaint.
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                            L
                            Ltlo
                            from Delhi, Delhi
                            May 19, 2019
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                            Address: Kohima, Nagaland, 797001

                            Dear team,

                            With due respect i hereby submit my grievances for your reputed company prompt necessary action.

                            That, in the year 2017 february a man numbering 6-10 persons claiming themselves as an employee of bharti airtel called me from kolkota as stated by themselves and some from noida and gurugram.

                            They convinced me and a deal for installation of 4g mobile tower at my premises was assured to me.

                            Since february 2017 till date may 2019 i have paid and deposited a huge money as per their demand and direction since they have taken the name of bharti airtel (Papers of proof certificate in company name is available with me) but even now there is no result after this much of pending reason after another reason.

                            Hence, i request your esteemed authority to kindly look into my genuine problem which i feel now is being cheated by this people. Now they have started for cancellation proposal.

                            They also issued me many documents, proposals, noc, trai papers, dividend prize e brouchers, letter in email, all this soft and hard copies are available for witness.

                            This people are still in contact with me through phone etc.

                            Thus, i earnestly submit this complaint to your esteem higher company authority for speedy action at the earliest possible time.
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              raviseema
                              from Hyderabad, Telangana
                              May 19, 2019
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                              Resolved

                              Address: 11-414 satyasai nagar, 507301

                              My number is airtel number my is loss my number call detales is araged and sms derek's is also araged please provide my number may 2019 call and sms outgoing and incoming calls and sms detales plese prvied imp call detales and sms matters my phone is loss l am a business man important business deling numbers and sms chat history please provide last 15days
                              May 25, 2019
                              Complaint marked as Resolved 
                              [email protected] My Number 9494045556 Seemakurthi Ravikumar
                              Airtel customer support has been notified about the posted complaint.
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                                Gautam Doke
                                from Mumbai, Maharashtra
                                May 19, 2019
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                                Address: Jawahar nagar hussain Tekri khar road, Mumbai City, Maharashtra, 400051

                                My prepaid recharge goes to unknown number but i selected my friend number through my airtel. Please help me. I want refund from airtel. They cheat me. Through there my airtel application. I selected my friend number for recharge but after recharge done it show someone else number. Unknown person number. I am giving you that person number -[protected] this number to whome my recharge gone. But i wanted to recharge my friend number her number is [protected]. I want immediate refund from airtel.
                                Airtel customer support has been notified about the posted complaint.
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                                  V
                                  Vatsal Chapanery
                                  from Mumbai, Maharashtra
                                  May 18, 2019
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                                  Address: kamrej char rasta, Surat, Gujarat, 394185

                                  By mistakely an airtel merchant account has been created.I want to delete it.

                                  Dear Merchant, You are now an Airtel Payments Bank Merchant. Your account details are 1. Merchant Name Vatsal Patel 2.Shop Name Car asesari 3. Bank Account Holder name Vatsal Patel 4. Bank account number [protected] 5. IFSC Code SBIN0011017. Please generate your mPIN to start with transactions. Your default mPIN is : 1939

                                  By mistakely someone has created it.
                                  Airtel customer support has been notified about the posted complaint.
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                                    N
                                    Navneet Chandak
                                    from Mumbai, Maharashtra
                                    May 18, 2019
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                                    Address: Supertech ecociti, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    My airtel dth customer id : [protected].. From one tv i have selected pack costing rs.332. On 23rd mar'19

                                    However the request not changed since last 2 month and approx rs400 getting charged that to channel i want is not coming

                                    When i called customer care they are saying all old request is cancelled and they do not have trace for same.. Its unnecessary loss to me for continueous 2 month.. Request help plz
                                    Airtel customer support has been notified about the posted complaint.
                                    Still not got Resolution for the money which i have lost
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