Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 519

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepshikha Madan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in activation/providing connection

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I initiated the process to get my number ported to airtel on 13th april 2019. My old number got deactivated on 19th april 2019 but my new airtel number shows 'no service' when i try to activate it. Airtel consecutive told me that it normally takes 2 hrs for the number to get activated. It's been more than 18 hrs now and it is still not activated. Then i contacted airtel on twitter they told me that it would take another two days to activate....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AMIT500
from Mohali, Punjab
Report
Copy

cheating fraud with customers

Airtel do fraud and cheating with the customers

Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now i want to make a recharge of rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become # hungry fellows who don't have guts to earn your income and become greedy beggars by looting the customers every...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharvan singh
from Delhi, Delhi
Report
Copy

request for change mailing add

Address:6, 110055

Team,
I want to change my billing address and name on bill from office to home, since iam leaving company. I called customer care to do so as he in turn not responded properly but cut the call.

Airtel has verified my home address to the following mwntioned below.

I want to change to following address and name as per national identity.

A-7879 4th floor, new basti gali no.6 near gurudwara...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ragini Kranti
from Mumbai, Maharashtra
Report
Copy

number allocated to someone else even after paying all the bills

Address:Electronic city, 560100

Hello,

I was using airtel postpaid number from last 8 years and when i was on vacation they have disconnected my number. After coming from vacation they told payment was due, we have paid all the bills even after ensuring they have allocated that number to someone else. This is how they treat their 8 year old customer, such a worst and pathetic experience with airtel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil kumar Chawla
from Delhi, Delhi
Report
Copy

sending of receipts on my email

Address:AYUR VIGYAN NAGAR, NEW DELHI, 110049

I have made payment of Rs.471/- for our post paid 4G No. [protected] and it has been paid twice by me as in the 1st time it was show that payment is not successful. I want to got both the receipts of above payment on my registered e-mail. - [protected]@gmail.com and [protected]@gmail.com
Please get it at the earliest.
Thanks and regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vsp 777
from Mumbai, Maharashtra
Report
Copy

airtel wrongly recharged with plan

Address:14-1-11, Warangal, Andhra Pradesh, 506002

I have recharged my airtel number with wrong plan can you plz revert back the transaction and let me know service request number for this. Following are the details of transaction details.
Transaction i'd:[protected]
Airtel number for which transaction done: [protected]
Amount : 100
Plan: talktime
Can you plz provide the solution as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
angeljoy
from Guruvayur, Kerala
Report
Copy

mobile recharged but not charged

Address:kollam

I am recharged in my mobile for Rs.199/-in mobile No.[protected] on 16.04.2019 through net banking of SBI..account shows that an amount of Rs.199/- is transferred to BHARATH AIRTEL.But my mobile is not charged till the time.Please take necessary steps for recharge or amount return.and also request kindly inform the present status of my recharge....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ruchikajain
from Noida, Uttar Pradesh
Report
Copy

frequent disconnections of my broadband connection

Address:B-22 ashok vihar ph 1, New Delhi, Delhi, 110052

Hi, i have an airtel landline-broadband connection since 11 years in the name of mr. Kamal jain.
Its been more than 2 months i have been calling customer care services but the problem persists.
[protected]st march 2019
[protected]th match 2019
[protected]th march 2019
[protected]th april 2019
In between many days i have called the engineer on his personal number.
For sometime after the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun_praj
from Pune, Maharashtra
Report
Copy

no option for channel selection given by airtel digital tv

Address:Nagpur, Maharashtra, 440015

Since last 20 days i am trying to review my base pack with my airtel digitaltv id [protected] at www.airtel.in/selfcare but are unable to view. The account overview tab on the home page is not working or showing blank. I want to add and remove some channels from my base pack. I have contacted airtel customer care also but they are not providing any information and after some time of hold up, disconnecting my calls....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Kumar Ellary
from Hyderabad, Telangana
Report
Copy

my plan is changed without my confirmation

Address:8-1-284/ou/73, ou COLONY, SHAIKPET, DHARGA., Hyderabad, Andhra Pradesh, 500089

Hi team,

I was into 199 postpaid plan but last month my plan get revised and updated with 400 without my conformation. Last month i have played my bill and asked them to revert back my plan and they told me it will be done but this month again the same.

My question is
How rude you can change the plan without customer conformation?

You have just sent me one sms saying plan is getting updated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Murali Krishna s
from Namakkal, Tamil Nadu
Report
Copy

money debited from bank account but not credited to my airtel payment wallet.

Address:Chennai, Tamil Nadu, 600056
Website:Airtel Payment App

I did two transactions worth 2000 each total of 4000 by loading my airtel payment wallet on 15th april 2019. It said"sorry unable to process your transaction" but amount total of 4000 has been debited from my bank account. Morover i am unable to contact customer care by calls, my mails are not properly responded too. Please refund it as soon possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Er Deepak Verma
from Hyderabad, Telangana
Report
Copy

airtel forefully added ndtv in my ala-carte pack at rs 1

Address:110096

I have Airtel DTH Connection [protected] and did not opted NDTV at channel #317. Also I opted Sudarshan News channel #327.

Surprised to see that Airtel forcefully enabled NDTV channel #317 on my connection and the channel which I opted i.e. Sudarshan News channel #327 is not available to me. I am sure that NDTV has paid "SOMETHING" to airtel to add it on each connection forcefully.

Please see the attached screenshots...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SuryaP123
from Mumbai, Maharashtra
Report
Copy

wrongly deduction of account balance

Address:Chandigarh, Punjab

Sir
My self Surya prakash .my Airtel Dth Id is [protected]. I make a monthly plan for 301 rupees.I recharged on 24 mar 19. And it's validity is upto 21/22 Apr 19.On 15Apr 19 I received a spam call regarding activation of miniplex HD channel which is totally refused by me.After sometimes I saw a message regarding activation of said channel .Immediately I contact to customer care and raised complaint regarding this issue. The customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
somuvyas
from Mumbai, Maharashtra
Report
Copy

individual

The complaint is about Airtel DTHCID:[protected].I choose my plan on this ID with ref.ID289674 on dated January 31, 2019.But some time later the said plan is automatically altered with about twice the value of my choosed previous pack.I have learnt about this when channels of my pack are deactivated and balanced goes to negative.This is gross violation of service &how can company automatically altered the plan without consent.Further I recharged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
As per process suggested by airtel customare care i have done recharge of rs. 160 and then select my pack from 998 channel and send message after scanning qr code.
I have received negative response "
Your request could not be processed. To opt for new pack/channels, please visit channel number 998 of your airtel digitaltv or download my airtel app."
Once again i reached to customare care service proivder and they suggest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Santooosh
from Bhimunipatnam, Andhra Pradesh
Report
Copy

regarding about my refund.

Address:Visakhapatnam, Andhra Pradesh, 530003

I have paid 8484 rs amount for airtel broadband connection ([protected]) on 13.02.2019 with transaction id[protected].

After that they said services is not feasible in my area and i got a message about initiated my refund on 7th march and credited on or before by 10th march with ref number[protected].

But i still not received my refund amount. I checked my statement and tried to talk to call center and they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok kb
from Bengaluru, Karnataka
Report
Copy

huge amount debited

Address:Bangalore, Karnataka, 560085

I made a monthly payment for my landline thru airtel app. I did not enter the amount details which was directly taken from the app. But i was debited 100 times my bill amount. I immediately raised the complaint to airtel where they informed me the reversal will happen in 24 hrs. But already 4 days have passed & inspite of regularly following its not reimbursed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sataks
from Gobichettipalayam, Tamil Nadu
Report
Copy

data not working for 10 days

Address:641008

I am a customer of airtel for over 10 yrs and have postpaid connection of airtel is having problem with data not working for past 10 days. In spite of calling umpteen times to customer care and email, they are not coming up with solution or sending technical people to my home to check exact problem. My question is they would charge 100 rs as late fees if we do not pay airtel postpaid bill on time and even if its 1 day late. They never mind...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NewDelhi13
from Mumbai, Maharashtra
Report
Copy

bill payment cheque submitted but not updated by airtel

Address:New Delhi, Delhi, 110065

We have made payment of the bill vide cheque. Cheque was deposited at airtel santnagar branch new delhi. But the payment is not updated in airtel records and the amount is also not debited from my bank account. I want to put a stop payment to this cheque and issue fresh cheque but despite of my repeated visits at airtel branch office, various calls to their call center and emails to the mail ids provided by airtel, there is no reply of our...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shristy seth
from Allahabad, Uttar Pradesh
Report
Copy

name is written wrong

Address:H no 616 mall godam road rudra nagar sultanpur up, Sultanpur, Uttar Pradesh, 228001
Website:[email protected]

Sir ii is to bring in ypur notice that since 2 yeras i am regularly complaing to change my name on registered mobile number and everytime it is said from your side that the prblm has been resolved but its really very embarrasing to say that i have not got solution of my problem... Due to this rough service i have stooped recharging my airtel digital tv account. Its my humble request to plz change my name..

Registered mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy