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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 521

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Address:69,Rajaji Street,Thirumangalam, 625706

My airtel fixedline number was [protected]. I used the broadband connected and later disconnected the airtel telephone and broadband connection on feb 2019 by calling the customer care number and they tole me that they will disconnect the number within 4-5 days and the service request number was[protected]

But even we have made the request on feb 2019 they sending me the bill for the march 2019. Ok we have billed the bill for...
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ArunkartaluArun
from Hukeri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double recharge

Address:Mysore, Karnataka, 561617

On 6th september 18 i have recharged my home mobile number [protected] by using netbanking.. I had recharge with rs 448. When i didnot get confirmation after 15 minutes again i recharged with 995 valid for six months.. When i got confirmation for both reachable. I call airtel customer care they said we can't cancell transaction but it will continue after first option expired.. But when it was not continue again i have called airtel customer...
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Address:8C, Darjeeling Tower, Hillcounty township, Bachupally 500090. Hyderabad Telangana, 500090
Website:www.airtel.in

I have activated the international roaming package for kuwait for 10 days in the month of march and i was clearly told in the call that after 10 days the service will stop and i will be charged local relevant roaming charges.

I have extended my stay in kuwait by 3 days but never requested for renewal of the package. When the bill for march came i have enquired why it was so high and they said i called in transit from dubai...
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Jayanta M N
from Kolkata, West Bengal
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sim off 9547076242

Mera sim damage ho geya tha. Mene aplogo ko complain de kr sim off kar diya.. Uske baad airtel mini store me jake sim replaced kara rehe hai lekin sim on nhi ho rha hai. Help line number complain krne me bolte hai ki 1 hours me on ho jayega.. Lekin kuch nhi ho rha hai. False information de rehe hai... Plz on kar dijiye. Bahut problem ho rha hai......
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Uvika Marwah
from Noida, Uttar Pradesh
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fake profile - fraud

Address:Adobe System pvt, I-1A, Sector 25A, Gautam Buddh Nagar, Uttar Pradesh, 110018

Hi team,

This message is in reference to the fraud call - asking for money transfer.
There is a receipt from a courier company - city sprint courier. Under my name from finland (Name of the person daniel costica. I only have his number.

The lady calling me and telling me she is from mumbai customs - and asking me to transfer 50.000 inr into some bank account. Else there will be a court case file under...
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S
soumendra prasad
from Chennai, Tamil Nadu
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unable to call to particularly bsnl landline numbers

I m using airtel SIM card from past 6 years and i am recharging regularly for
unlimited pack.now .My no-[protected]..i am unable to call to particularly BSNL landline numbers..while calling, its saying number does not exist, where as i am able to receive the calls from the same landline numbers..and i am able to call the same landline numbers from other service providers like JIO and vodafone..why you are blocking my call to BSNL...
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M
Manimansi19
from Gurgaon, Haryana
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network issue 2

Address:Ghaziabad, Ghaziabad, Uttar Pradesh, 201002

Worst network of Airtel.Cannot resolve problem registered last 1 month. Always in progress. Worst company. High bill plans and worst qualify services. I recommend evryone. Plz dnt waste ur money on Airtel. I hate it. They close complaints without resolving again take complaint and dont resolve and close. Its like they cannot do anything. Go for Jio. Worst Airtel...
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Wahida Syed
from Agra, Uttar Pradesh
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false information

Address:M. Kabir nagar, Sahar rd, chakala, Andheri east, Mumbai City, Maharashtra, 400099

Hi, I have called to Airtel digital tv customer care today @6.11pm & I have asked her I have requirement of Hindi, Marathi & Tamils all channed required then executive lady told me that recharge with Rs. 360/- you will get Hindi, Marathi & Tamil all channels with rs. 15 (penalty). Then I have done the recharge of Rs. 375 immediately & called again customer care now they are telling me that only one tamil channel is part of that pack now u...
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S
saadvik
from Mumbai, Maharashtra
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very poor internet and customer service

I have given a complaint that internet services aren’t working on my number 3 days ago. No one has responded to it. They send computer generated messages on twitter. Issue is not resolved yet. But when it comes to paying bill they want it on time. This is customer harassment. When all numbers in the area working fine, why only one number isn’t working and why aren’t they solving the issue inspire of repeated complaints......
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A
Arun Sabat
from Bengaluru, Karnataka
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failure of transaction

Address:Gajapati Nagar 7th, 760010

Dear Sir/Madam,
On Dt:08-Apr-2019 I Have recharged my airtel Money account with Rs 450/-, which failed due to some technical problems. But on the same transaction the said amount has been deducted from SBI Saving A/c for Rs 450/- vide transaction Reference No:-OTHPG042143RaZ*airtel money.plot Guragaon.Again I recharged my Airtel No [protected] with Rs 448/- from the Same SBI Saving A/c which was a success one.
Hence it is requestedto...
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Ankita Singh Baghel
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming wrongly charged

Address:India, Pune, Maharashtra

I am writing to you, seeking guidance and help regarding my situation where Airtel has wrongfully billed me an amount of Rs. 5160.69/- for international roaming charges for mobile number [protected].

I was on trip of Malaysia and Thailand from 16th to 23rd of Mar, 2019. During this period Airtel has put me on a Rs. 499/- per day international roaming pack, amounting to this huge bill.

As per Airtel, they have...
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Rashmi Muralidhara
from Bengaluru, Karnataka
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unethical behaviour by executives

Address:Bangalore, Karnataka, 560054

Hi,

The customer care executives ensure you make you life horrible with follow up calls for activation of their services.
They collected all my documents along with INR500\- as activation charges in the month of January 2019.
It has been 4 months & the installation is still pending..
They avoid my calls & do not provide any response. One of executives called Dakshayini[protected] is the worst of all...
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Kuchay majid
from Mumbai, Maharashtra
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false information provided to me regarding portal of my airtel to jio

Address:Lethpora, pampore., 192122

On[protected] i received upc no. 711319 valid for 30days and submitted the upc to jio for porting my no. From airtel to jio that my airtel no. Is older than 90days and on 8-4-2019 i submitted the said upc to jio for portal and they issued me a jio sim card. After 8days passed they informed me that airtel has rejected the process saying the reason that the no. Is not older then 90days which is absolutely wrong. Hence kindly investigate the...
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uttam pratap Singh
from Mundi, Madhya Pradesh
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regarding internet is not working

Address:Plot no- D-99-100, Heinz India Pvt. Ltd., 262405

I lodge a complaint in airtel complaint portal as internet service stopped in my area and doing regular follow-ups as it is impacting my work. But still it is not resolved. I raised this issue with nodal and appellate team of airtel but their response are same... I'm doing this follow-up more than 1year while maximum timeline is mentioned 10 days in trai guideline. Airtel is charging for 4g internet connection and they are not providing 2g....
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Langte
from Mumbai, Maharashtra
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please reverse my wrong recharge

I have made a recharge on 14 april 2019 using my airtel app through sbi net banking but it was a wrong number so i please request you to kindly reverse it. I am hoping that this issue will be solved at the earliest below are the required information. Please help

Wrong number [protected]
Transcation id[protected]
Amount 199
Correct number [protected]...
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Raghul Dhakshin
from Ariyalur, Tamil Nadu
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failure internet connection

Worst internet connection. One of the worst networks in India. It is similar to the basic 2g internet connection claiming that they re providing 4g services. Don't opt for Airtel because they praise themselves to be the world's fastest 4g network.
They cheat us by introducing to the plans and making them pay for it. The network will be running smoothly for a day. But after a day, the network lags so much and it starts to run like 2G...
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Rahul Sugathan
from Mumbai, Maharashtra
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adding channels without permission

Address:686633

I have selected my pack of channels according to new trai regulations. The total number of selected channels is less than 100. Without my knowledge and permission, airtel is adding some free channels and as a result, total number of channels exceed 125. Thus they charge me additional cost for 2 slabs (20 plus tax for each slab). When i register a complaint with airtel they will remove these channels but add some other channels later.in less...
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Prakash Tike
from Mumbai, Maharashtra
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non activation of post paid mobile ported in airtel from vodafone

Address:1307 Sunflower, Neelkanth Gardens CHSL Govandi East, Mumbai City, Maharashtra, 400088

Dear Sir,
I visited your Airtel Store at Chembur for porting out from Vodafone to Airtel and selected monthly plan 649. I made request for port out on 06.04.2019.
I have ported out my two postpaid mobile numbers
1. [protected] Primary
2. [protected] Secondary
from Vodafone on 11.04.2019 and ported in Airtel. After receiving successful porting out message from Vodafone I inserted SIM cards provided by Airtel...
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jinnappa
from Bengaluru, Karnataka
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4g service activation on my number

Address:At post: Shirahatti, Tq: Athani Dist: Belgaum, Belgaum, Karnataka, 591304

Dear Sir/Madam,

I am using 2 airtel sim cards. one is old one and other is recent and new one.
I have called the service center for 7 Times. they are closing the complaint without resolving the issue.

what type service Airtel is giving his customers.

Please consider the as major complaint on service point....
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Bharathani Mohan
from Tindivanam, Tamil Nadu
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recharge amount not reflected still getting error code 6`

Address:NO 68 3RD MAIN ROAD, GANAPATHI NAGAR, ATTUR, Kanchipuram, Tamil Nadu, 603101

We have recharged Airtel digital tv 12th April customer id-[protected]
reg mobile no-[protected]

In my account, we have around 400rs but still, on TV it is showing due to insufficient balance.

We called customer care more than 10 times, but no one can't able to fix this issue. Resolve it asap.
And also while checking in menu it is showing 200 rs instead of 400....
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