Airtel Complaints & Reviews

Hi,

I have been living in Germany since 2015 and have been using airtel postpaid.
I am paying 235 Rs every month and use this number just to get bank OTP purpose.

Last month Airtel people activated the international roaming on my Airtel Sim without my consent.
Due to this I started getting many calls on my Airtel number. Also my data was also being consumed in the background.

I repeatedly requetsted Airtel to deactivate this internatinal roaming on my Sim but they always activated it again in few days.

I have a long email chain where I am requesting them to deativate it and they again and again activating it back.

Now they have sent me a bill of 2500 Rs.

As we can see this is a clear case where the Airtel guys want to make money from customers by giving them the service they never asked for.

I will not pay this amount and want to get some compensation for this mental torture done by them.

Thanks & Regards,
Deepesh

Sir/madam,
I received a phone call from airtel dth and she give me a offer of 799 validity for 6 months and told me that i can view my existing channels which is activated on my id [protected]. Then i recharged by that amount but they don’t give my that old channels (Existing channels) they give their own channels which i didn’t watch.
Then i complanin on their costumers care no. But they are not giving me that channels and also not refunding my ammount so please help me
My dth id is [protected]
My registered mobile no. Is [protected]
And the number from i received that phone calls on 04/05/2019 is tel: [protected]

My regd telephone no is[protected]. After recent cyclone I have lodged my complain 3 times with customer care. For last 10days no channel is coming.They are taking time repeatedly to send their engineer. They should be instructed not to charge any amount for the dark period.Starting from 7th May2019, everyday I used to Lodge complain with the dth company and they used to give me assurance to send an engineer for necessary repairs. They are also charging daily charges from my monthly subscription.
Please do the needful.

We tried to upgrade old sim to 4g sim yesterday ie : 2019-may-12 8:30 pm ist.
But, 4g sim is not yet activated. Received two messages yesterday one after another as below:
First message: thank you for choosing airtel! We are setting up your services please wait. At 8:57 pm
Second message: activation request is not recieved yet. Please retry later. At 8:58 pm
My phone number:xxxxxxxxxx
Email id: [protected]@gmail.com

I had accidentally recharged wrong number and not i am not getting any help from customer service. Request to kindly reverse the transaction to correct number. Below are the transaction details:

Correct mobile number : [protected]

Wrong mobile number : [protected]

Amount :998

Transaction id :[protected]

Please do the needful and let me know if any additional details required

Since i missed phone with simcard i need my phone contacts so send me my call histories or frquent calling numbers at the earliest it is very very urgent since i am an actively practicing advocate
Expecting your response at the earliest
Do communicate the details on only text message

Otherwise i will put irreparable loss and professionally get my image down

There is no internet speed in our area even if it is 4g network. Its only less than 10kbps. Why there is such a problem in 4g network. You are jusy fooling the peoples nothing else. I think its waste of taking an unlimited pack in this slow network. Nowadays your service is also not good. If it continues the same i will be looking for other service provider.

Phone/mobile number: [protected]

Dear sir,
I have received a call from [protected] of airtel executive officer. He told me to recharge my airtel dth of a amount of 1349 and my benefit will be all bengali channels and cartoons and many more. As his talking i want to confirm it so i call airtel customer care executive and he also says the same. So that i have done this recharge and the tv is shows for some minutes and after that it is off. Now i call of the executive and he says that the package do not have any bengali channel. Give me a proper solution as soon as possible. My digitaltv id is [protected] and mobile [protected]. This matter is not acceptable.
Thank you

Dear sir,
I have received a call from [protected] of airtel executive officer. He told me to recharge my airtel dth of a amount of 1349 and my benefit will be all bengali channels and cartoons and many more. As his talking i want to confirm it so i call airtel customer care executive and he also says the same. So that i have done this recharge and the tv is shows for some minutes and after that it is off. Now i call of the executive and he says that the package do not have any bengali channel. Give me a proper solution as soon as possible. My digitaltv id is [protected] and mobile [protected]. This matter is not acceptable.
Thank you

The box of airtel is not working and because of it not able to watch any of the channel. We have been trying but it's really not working. And we are highly disappointed from the services as well what is the use if they are ignoring our complaint. We have been continuously calling the customer care and that to complaining online but getting no response its been quite a month. And this is very disappointing that airtel company is making trouble toh the customers by not helping

Yesterday i received a call from [protected] where your representative appeared to misbehave with me. I was polite and gentle enough but still was misbehaved by your executives. I feel ashamed of your company even of being a regular customer here, i received such insults. I would not ask you to apologize instead mark my words for your representatives who talk to your customers being rude and disobedient. I hope your company to take action against such employees who disappoint your customers.

Hi,

I am writing this out of my frustration as i am sick and tired now by calling your customer care agents!!

I had recharged my number [protected] on 6th may with my usual pack of 399 through airtel app, after selecting 399 pack, the app applied 50 rs voucher and effective amount of 349 which i paid, now the pack validity is showing just 28 days instead of 399, upon calling (Like thousand times) your customer care, i got to know that your system had some problems and didn't applied vouchers correctly for many customers and the issue would be resolved in 72hrs, it's now 5th day and still i see no action from your side, i could see multiple queries logged for my problem on airtel app but none of them is resolved yet, what's so big deal that you are not able to resolve this and update my plan correctly?

Either you give me my refund or update my pack validity, if not possible let me know and i would be happy to switch to other operator!!

I was in vietnam from 21st april’19 to 23rd april’19 and used 649 per day pack for international roaming.

On 24th april’19, i deactivated the pack while i was in thai airport.

During 5 hour stay at thai airport, my incoming, outgoing and mobile data usage was zero.

My bill should be 649*3 = 1947 plus taxes. However, the bill i received is 3, 744 plus taxes.

They have charged three days pack extra as roaming charges.

Its not even been 3 hours already my 2.5 data is used and i dint use that much i need my data back this makes me hate airtel and if I dint get back my data today im gonna change my account into Vodafone because im also having so many issues on network as the net is so slow some times so please look up to it and get back my data

Im airtel digital tv user, please help, i am totally harassed by airtel, since few days and aren't solving my problems

My airtel digital tv customer id [protected], i had installed airtel internet tv at my home and im not satisfied with it, without recharge no features are working thr internet features and recordings feature both, if i can't view my things without recharge why should i use it, and the customer care person also didn't gave me full information about these limitations, and when i wanted to talk about it to them they say there will be call from higher person regarding this situation, but i waited 4-5 days there call didn't came., when i want to change my pack there was a channel customisation option on channel no 998 but now it shows this channel doesn't exist, the in app customisation isn't working, i m totally harassed and want my old set top box back, so pls provide any help regarding this matter or i will go to consumer court for this, my name is manoj and my mobile number is [protected].

Sir, i recharged for 225 on 31 march 2019 to the above-mentioned i'd via netbanking. The amount debited from my account but not credited to my dth account, when i raised complaint airtel customer care said it will take 7 days to refund me. Till date i have not received either credit to my dth account nor in my bank account. My registered complaint no is 88043790 dt 15 app 2019. Multiple calls i have made to airtel customer care no proper reply.

Airtel has the mentality to disturb its custoners.

Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now i want to make a recharge of rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become # hungry fellows who don't have guts to earn your income and become greedy beggars by looting the customers every month or every 28 days. Really shame on you greedy hungry fellows who don't have self respect and respect for the customers. You people are such type of low mentality people that you forcibly deduct rs. 23/- from the customers balance without taking their consent. This type of attitude is shown by fraud and beggars which you are become fully. It's better for you people to leave the job and take one big katora and sit on the roads for begging so that ongoing people will give you beg as you are the greedy hungry fraud beggars to loot the customers. If you people have little bit self respect and respect for the customers then reply with the ussd code for recharging the rs 35/- from main balance instead of forcibly deducting rs. 23/- without taking the consent from the customers. Shame on you greedy hungry people for showing such nasty attitude and behaviour towards the customers.â  â 

Somebody should file a complaint it's been happening for a long time.

I recharged for 1gb per day pack and the data is getting over very soon, today i installed another app for ture balance usage check, where it showed how much data i really used. I was not suprised to see airtel steals 300mb everyday out of 1gb data.

I have the screen shot i will share

Every month my balance deduction on rs. 23 automatic on huge prepaid balance. I could not afford but continuation many times complaint but not ivrs code for stop prepaid balance. This is big issue or harrassment feeling for valuable customer for airtel.

Please take action early validity expiry on 13.5.19 reagain balance deduction i am poor.

Mobile number is [protected].

I want to inform you that i mohammad ashfaq ahmad from jajpur road, odisha. My voice call clarity and internet browsing quality is very very poor since 20 days and some time airtel network signal is zero so that i faced many problem to call some where and internet browsing.

I request to please reply me and short out this problem as soon as possible.