Airtel Complaints & Reviews

I am using two airtel postpaid since last four months. Numbers are [protected] and [protected]. Before 6 months i bought [protected]. After one or two month i bought [protected]. Both are vanity numbers and i paid for that. After first bill cycle of [protected] i connected both numbers as a family plan. Now i removed [protected] from family plan cause i want to change [protected] from postpaid to prepaid. So i contacted customer care to separate...

I keep travelling to saudi arabia, this time when i travelled on 20th april 2019. I did not take any international packs be it daily or monthly. I checked my plan also that nothing is active. Still, airtel charges me with 649 daily amount for international roaming service.. I want all the charged to be reversed and to be charged on normal international charges as per my usage.

I have attached my plan screenshot and it's no where showing any service activated. And if it's done i should have been notified

'airtel' - the biggest brand in telecom industry today is the biggest robber in india. With most inefficient customer care service they can't resolve a single request which is pending for last 16 days.
Sequence of events:
-with my existing connection i'd:[protected]-01/02/03 i raised a request for splitting 02 connection on 15th april.
— airtel suggested to put a disconnection request and then a new id would be allocated.
— 20th april they suggested to raise a split request as disconnection is not the right solution.
- then they disconnected the dishtv without any information.
-26th i called up and they gave a new id [protected] and asked to wait for a day before the new id is activated.
-28th they confirmed the i'd is activated and i can recharge. I recharged for 380 rs
Twice as first time it had some issue.
-since last 3 days they are telling me the id is not correct and because i have placed a disconnection request (Which they have suggested) and they can't serve this anymore.
I need a new connection...
What the heck... Is this....
I am being humiliated like anything with me than 20 calls in last 15 days and every call takes more than 20 mins. I have spent my 300-400 mins on this unprofessional useless organization customer care who know nothing how to get a simple issue resolved.

I need to get the connection revoked and need my money back.
I can't not have more courage to talk to these people anymore.
Pehle sab try kia... Ab paya... Is se bekar connection india mein nahi hai...

I am using Airtel number [protected] and [protected], both number's outgoing become block after 11:00 am daily. due to this, i am facing a lot of problem in my work. and i am calling to customer care again and again, the could not even find the problem so that the can resolve. it is really irritating.

I have been trying to reach customer care for my poor data connectivity for last 1 months, but your customer care team is pathetic, they are not able to resolve this.

Today i was told by jaswinder (Sr. Customer specialist) @11:15 am, that there is an issue with tower at my area, fixing this may take 90-120 days?
Is this how you do business? After a consumer is buying project, you are saying there is issue with tower and you can not use for 3-4 months? Is it justified?

Regards
Kaustav banerjee

I am using two airtel no and in both i have data plan 1.5 gb per day
Today 3:00 pm i connect my data 3:36 i got message that you have used 90% of data then again 3:40 i receive message that you have used 100% data
So i change my sim and connect the net throw 2nd sim after 7 minute 3:47 i got message that you have use 90% of data. (See attached of screen shot)
Since one week i am facing same problem. 5-6 times i call to customer care but always they told me please off auto update, don't watch hd video, what is this yaar kiya isse pehle hum ne net hi use nahi kiya ya phir mera mobile har roj update horahah hai
Yes jio is the best pehele mai jio he use karta tha usme is tarah ka koi problem nahi thaa

Jab 90% ka message aata hai to ek aur message bhi poopup hota hai ke 3gb ka rechage kijye 48 me ek din ke liye
My question is

How it possible with 7 minute my data finished every day i am facing

Shabbir sarwar
[protected]

Airtel hotspot is not connecting.. I bought this on march 10 2018, and it is not showing any connection and if connected also it is turning off by its own. And it does not charge also.. If i keep charging the whole day it is always indicating the red colour.. I kindly request you to look into my problem... Please do work on this...
-my number-[protected]

Hi converted my sim from postpaid to prepaid today. Signals are and incoming is active. But outgoing says i've been barred from making outgoing calls. Tried recharging the number on paytm and my airtel but both say recharge could not be processed as the number belongs to unknown operator. This is very annoying and i also happen to have a 449 balance on my airtel wallet. Please resolve this at the earliest as given my usage, not having outgoing even for a day is a big issue for me.

Saketh ganagavaram
[protected]@gmail.com
[protected]

Dear sir / ma'am
Greetings!

This is to bring your kind notice that i'm a regular customer of airtel services including mobile network and dth services. But from last few days, my mobile number [protected] is out of service without my consent to do so.
I have never been informed by any of airtel representative or customer care services representative regarding discontinuation of services on my number. Now i'm facing a huge problem and discomfort due to termination of network services. Most of accounts and digital services have the same number as registered mobile number for otps, transaction verifications, online services, bank accounts and other similar credential tasks. But due to discontinuation of this number i'm unable to use all these services.
So many important works, communications and contacts have been missed which resulted in huge financial, social and professional losses to me.
Thus it's my humble request to you that kindly resume my mobile number and services on top priority.
I'm expecting prompt revert and actions from you in this regard.
Being most trusted service provider, i don't want to build a negative image of your esteemed organization and really don't want to terminate our association as consumer and service provider.
Kindly look into the matter and resolve and resume my mobile number.
In whole family we are 14 members using airtel mobile network services and 4 dth connections. So we don't want to stop using your services after long period of satisfactory services just because of one disappointment.
So please let my faith on airtel strengthen more and more by resolving this issue at earliest.

With last hope and expectation from airtel cellular services

Thanks and humble request
Dr. Deepak kumar thakur
Mobile number [protected]
Email id : [protected]@gmail.com

My balance was completed on 23 april 2019, from then they have stopped incoming calls and messages. I have no problem if they stop incoming calls. how can they stop incoming messages. if a person cannot receive otp from bank how they further recharge through online facilities.
even they do not give option to opt out from their network and choose other network with same number.
all I am saying customer should have the choice to choose, you cannot dictate or change your rules on your own, if we do not like your rules there is no option for leaving.
opting for your network look like entering into quicksand either we cannot comply to your rules/difficult to comply with the rules or leave the network with same number.
I don't know why conditions/rules became very strict all of a sudden. you have to according to customers comfort not compel them to comply with your rules by force.

Sir,
my name is rupesh having airtel prepaid number [protected]. i have ported in airtel since december 2018. since i have ported from the time of porting in airtel i am having issue above mentioned in subject.
i am having airtel 4G internet problem airtel 4G internet is getting disconnected again and again every 5 to 10 minutes after geting disconected i need to restart my phone.
i am having airtel calling problem while i make a outgoing call the airtel ivr says you are not registered on network. also while anyone calling me somethimes the ivr says the mobile number is switch of even my mobile is swiched on and also having full network access.
i am having problem in network coverage airtel giving me only 2 signals at outdoor.

sir i was many times called to customer care
1. sometimes customer care listens my complaint and ends the call or tells me to call airtel customer care saying 198 is not airtel customer care number.
2. sometimes after conecting with customer care my call gets disconected by them.
3. sometimes customer care says your complaint is registered. but they didnt gave mi complaint ID.

sir i am having this issue since december 2018 up to till date. i am facing economical loss because of airtel network problem because i cant conect to my clients also i cant use my data which is daily 1.5 GB i can just abe to use 200MB of data. .

please sir solve this issue and justify me. even this problem is not solved i will go at TRAI just give me a complaint ID for reference.
the screenshot showing my airtel only two signals even i am outdoor is attached.

I using AIRTEL mobile network fast 15 years above, lost 2018 January to till not working properly in my house and office I use only on street. Very very worst condition. When complaint AIRTEL office, they only few days sir please wait, I am waiting, waiting an waiting so sad.how solve my problem

Sir my airtel wallet mobile number [protected].i have 150 rupees in my wallet, and I requested airtel customer service to transfer my amount and close my wallet, and I give all proof ids but they don't respond my complaint.pls solve my issue.

I recharge my Airtel Number [protected] with Rs. 349 on 21/04/19 and the recharge failed.
I tried to recharge with Rs. 349 again on 22/04/19 but the recharge failed again.
I got 2 message 1 message on 21/04/19 and the 2nd on 22/04/19 both message mentioning that i will get the refund within 7 days.
But till today I didn't get any refund.
Checking the bank account everyday for the refund.
Contacted the customer care and Facebook message of Airtel.
They said they are looking into the matter.
Please help.
I am willing to know if this problem is from Airtel side or from my Bank side.
Screen shot attached from airtel website by logging into my account recharge transaction section.
Thank you for your help.

On 28/04/2019 I carried out online transaction through the Airtel App for my mobile number [protected] for Rs.459/- As the transaction was not completing I repeated 2 times ( Total 3 times) of which 2 have failed.
ID[protected] Rs.459 - Failed
ID[protected] Rs.459 - Failed
ID[protected] Rs. 459 - Successful
I am yet to get the refund.
I checked my bank statement a couple of times. If a transaction fails it should reflect the next day.

Can you please provide me with the incoming and outgoing call details on my Airtel mobile number for tle month of April. I have tried all other methods available on the internet but they doesn't seem to work but I really need my call history details as soon as possible.

Phone number -[protected]
Email id - [protected]@gmail.com
Thank you.

On my mobile value added service has been directly activated by airtel and charges have been mentioned in my bill of march 2019, which display value added service chages for 18th and 30th march without my consent. How airtel can directly activate and add any valued added service without consent o[censored]ser and heavy bill has been charged by them. This is one kind of cheating to customer.

I have an airtel sim and i tried to recharge my number with the rs 199 unlimited pack but i accidentally recharged a wrong number and thus i want a recharge reversal as soon as possible from airtel.
Wrong number - [protected]
Correct number - [protected]
Transaction id[protected]
Amount - 199
Require the recharge urgently so i request you to help me asap.

The text messages that company sends notifying 50% 90% and 100% data used are not consistent. I didn't received 50 and 90 % data used messages many times and directly got 100% data used message. It's like airtel is doing this purposely so as to force us to use their top up data vouchers which starts around 50 rs. Also there is irregularities in their app notifying about current plan and data used. Many times i couldn't use see how much data...

I am prepaid airtel customer for 8 years. I now use the airtel app to topup my talktime and data for internet usage. Everytime i topup my balance remains zero!!! Plus when i call landlines, espeically air india, i get a message saying i have zero balance and can't make this call. Then another message come alive and tells me i can get ten rupees credit by pressing 1. Then the message says i can't get ten rupees because i have an outstnding balance due of ten rupees. Are you madd??? This is insane. Whats going on??? What does it take to make landline calls to air india... A well known airline??? Of course. [protected].