Airtel Complaints & Reviews

Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c. Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c.

Just ported my jio sim to airtel on 19 june 2019 and was told that after 7 days my sim will get activated and today on 22 june 2019 got sms from airtel that *your porting request has been validated by your current operator and once your mobile displays no service insert airtel sim in the hand set and call 59059 for verification* and on 22 june 2019 at 11:00 pm my handset displayed no network and i inserted my airtel sim in my handset and it showed no service and after waiting for two hours i called customer care center "employee named raja" received call and i told him all my problem so he said that "that porting time is of 7 days you have to wait for 7 days i told him that's not fair my old jio sim showed no service and airtel also not activated how will i manage all my work as this is my primary number" actually that guy is just making excuses he doesn't know how to resolve the problem.. Its not my first case of mnp prior i ported my two sim to airtel and once the old network got no service "airtel" sim was activated with in 5 minutes and he is telling me nonsense over a call...!!
Now my complain is that how will i manage for two days without my primary number.. I get all my business calls on that number only... Airtel very disappointed..!!
"all i want that my sim gets activated as soon as possible"

My mobile number that has been ported: [protected]
My email: [protected]@gmail.com

And im attaching all the screenshots of messages i got from airtel itself.!

I opted for mnp from bsnl to airtel.. Got nee sim card... When i try to activate the sim..59059 number is automatically getting disconnected... I am not getting incoming calls also.   replace all

I brought a airtel sim om 17th june 2019, no doubt the sim activated within the period. But i didn't get my internet access till now due to the airtel carrier service. I had conversation for several times but didn't get resolved. I did all the things as per their recommendation but didn't get no result from that side. By asking them i got only reply that we will do it better, since 17th june. They are sending one message again and again that to sms 54321 or call 12118 bit non of these are not working also.

Sir by mistake i have recharged dish tv customer id [protected] instead of cid [protected]. Please transfer all the amount to my air tel dish tv customer id no [protected] connection in the name of ashok kumar sharma ganga niwas daizy blower jakhoo shimla himachal pradesh. Secondly i want to say that my tv is not showing customer id on screen.

Thanking you

Ashok kumar

My customer id is [protected] with name of pawan verma i subscribed unlimited damaka pack in airtel in nov 13 but it was closed on 13 june without informing me and refund is not provided while i complain ed several times in airtel customer care..so plz take some step to refund my remaining amount o[censored]dp plan

I recharged my mobile number with their pack on 22.6.2019 and for that i added money to their wallet with my debit card and after confirmation of payment the money was debited but neither recharge was done nor i got back my money. I tried calling their customer care and they are doing nothing and asking me to wait. Please help me.

My registered mobile number is [protected]

This is in regard to the amount that was charged on my credit card on 11/06/2019 with transaction particular as www.airtel.in pgsi of rs.1237.85/-. This was unauthorized payment as i did not allow this transaction.

As per discussion with hdfc credit card customer care rep this was some sort of pre-approved payment but i never approved any transactions like that. I need this issue to be resolved asap and my amount to be refunded.

Pfa for the reference screenshot of my credit card statement for this transaction.

Note*: earlier smart pay was active for autobill payments of my airtel bill and later it was discontinued. I expected my card details to be removed from airtel system and it seems like airtel is making unauthorized transactions on this.

I am highly disappointed and this needs to be resolved asap. As i called airtel customer care and nothing was resolved.

Please provide the call records of [protected]. I want the call records of this number from May, 2019 till the recent date. I also want the details of SMS of the given number from Nay, 2019 to the recent date. I will be grateful if I get my complaint resolved as soon as possible. I need it in urgent.

Dear concern,

My customers ID is [protected]. I am facing the scrambled signal from last six months. I have written many emails to airteldigital TV and also I called to customer care but they are not yet resolved my problem. I am losing my money which I have spent for dth recharge and also time for taking with air customer executives. They are giving same answer in different manner.
Airtel Dth making money by fooling customers.
Plz help in this regard for take action on Airtel dth for my below my concern
1.scrimbled signal
2.for refund
3.mental harassment because of bad service.

I have recharged for 4G pack amounting to INR.448 using Airtel app on 16th June'2019. The transaction was failed but the amount has been deducted from my Bank a/c. Till date, it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and I'm not sure what steps you've taken so far. I'm losing my interest in these periods.

Hello sir Airtel Digitaltv मे यह चैनल्स क्यों नहीं दिखा रहे हैं पंजाबी चैनल्स नाम TTV and marjan movies and PTC सिमरन ओर हिन्द मूवीज़ चैनल्स sky star movies and maa movies and India fashion TV यह चैनल्स airteltv में दिखाई ओर यह चैनल्स FTA है ओर जैसे sony SAB TV का रूपय19 है तो Airtel Digitaltv 22रूपये ले रहा है और इसके साथ हरियाणा मुंशी के चैनलadd करे ओर अभी कोई एक चैनल्स लोंच करते हैं तो 1चैनल काट दिया जाता है तों आपसे आग्रह है कि वह चैनल्स वापस सेDTH पर add करे ओर कभी कोई चैनल्स लोंच कीया जाए तो एक भी चैनल्स नहीं काटे जाने क्योंकि बहुत चैनल्स काट दिया गये है तो इस कारण चैनल्स कम हो रहें हैं
ओर आप ने यह चैनल्स add नहीं किया तो हमें DTHबदलना पड़ेगा धन्यवाद जय हिन्द वन्देमातरम

I am suffering from receiving daily prank calls in a day 4-5 times since 4 days. Person on phone is speaking in a different language not understandable for me. He also using some bad words feel me insulted.
By truecaller i got that number is from bihar. please look into this matter.

Date from where i got calls- 19th june 2019
My Number-[protected]
Culprit Number- (there are many phone numbers of him ..everytime he choose new no to make call. some are given as-)
[protected]
[protected]
[protected]
[protected]

Go through this matter more early as you can please.

Hello,
I tried to deactivate my airtel postpaid plan but there is no option available for the same. I have not even used my sim card and have got a bill of rupees 450 but my plan was of 399. Same problem happened last month as well and i got a bill of 515. Try to help me with the same because it's not right to pay for things you don't even use. This will indirectly affect you and I will have to change my service provider. Please deactivate it as soon as possible because i won't be paying the next months bill even if i get it.
Thankyou!

Why there's no language options for the programs in CN, Pogo, Disney, etc., and it's only telecast in HINDI. Is this some kind of racism. That too most programs related to kids are telecasted only in HINDI and the language selection option doesn't work. Don't try imposing any language on anyone. People should have the freedom to select their own language. Even when we where under British government there was no such cheap activities to impose their language.

I am facing network prob jn my area ..pls resolved it out ...even call is not possible since last days ...otherwise i will change my network ...pls work on this ...since last 7 days..i m facing this prob ... no network for calling.
Not even me other airtel users also facing these prob.

Address kirti nagar .street no -5 sirsa
Haryana
[protected]

I want to block below number and do not want to see block messages also. i want to block him permently. he is harrasing me on phone by offline texting. i have blocked that number but the messages cannot be blocked. notifications are visible. hence i request you to block this number permently..i dny want to receive any message or call from his side.
the number is shubham madhekar: [protected]

I ported my number from Idea to Airtel. But Airtel company has been failure to serve there services..My number has been port today(mid night 12am on date 20June) but whole day Mr kunal([protected]) and Tushar([protected]) are giving me so many excuses...but my number is not working till now. Can you provide me a solution about this..I[censored] r unbale to give the solution, then pls back to my idea serices..
I want to back my port request...
Sorry to say but I m not satisfied with your services.And I definitely take a legal action against company/company employee...
Regards
Varun Gupta
Meerut
[protected]/[protected]

RS 100.00 from My Airtel Prepaid Balance has just disappeared while my phone was not using. I had kept my sim in a basic phone just to receive any incoming sms while I was in Qatar. My phone has no GPRS / internet facility.

Incoming facility call/sms is blocked due to some unknown reason, and when I tried to rise a complaint through email, they were asking to authenticate the email address through OTP which I never received in my blocked mobile.

I have contacted them through face book, and an executive told me that the balance was deducted due for data usage.When I provided him with my phone's model name and IMEI number, he stopped replying my im's.

I need my credits back and I will port from Airtel as soon as my issue is resolved

Hi,

I would like to bring to your kind attention that I have been facing severe network issues at my home for the past 2 months, not even single bar shows in the network it always says "No Service" the moment we enter the home.

This is what I have done so far from my end and the series of events regarding this issue:-

1. Raised a compliant on 20th Apr 2019 - Compliant No.90167902
2. Received an SMS from Airtel that they are still working on it
3. Called your customer care on 12th Jun 2019 and asked for the status, the customer care executive informed that they will escalate this issue and arrange for a call with the technical team
4. A technician called around 1.38pm IST from the mobile no. [protected] and informed that they are still working on it. Also informed that, there is no timeline to fix the issue and they have no clue when this will be resolved as well.

Despite of all the above events around this issue, I still paid your bills and continue to wait for the resolution for the past 2 months. Since there is no resolution or timeline from your end, why I should NOT look for other service providers just because of your technical team's incapability to resolve this issue for the past 2 months.

For me this is a very serious issue because we don't use any other network at home by myself, wife, parents and my aunt staying with me in the same home premises and these are the numbers directly affected by your incumbent network.

[protected] - My number
98XXXXXX01
98XXXXXX70
98XXXXXX55
99XXXXXX90

Inspite of request and being patient enough for the past 2 months, there is NO sign or resolution from your end and since we have elders' at home without signal will invite unnecessary events in future for medical or security reasons.

One thing emerges from this treatment is, there is NO value for the customer whether he is NEW or 13 years old in Airtel. Thanks for showing the doors!

Disappointed customer,
Anand Ganesan
[protected]