Airtel Complaints & Reviews

This is in regard to the amount that was charged on my credit card on 11/06/2019 with transaction particular as www.airtel.in pgsi of rs.1237.85/-. This was unauthorized payment as i did not allow this transaction.

As per discussion with hdfc credit card customer care rep this was some sort of pre-approved payment but i never approved any transactions like that. I need this issue to be resolved asap and my amount to be refunded.

Pfa for the reference screenshot of my credit card statement for this transaction.

Note*: earlier smart pay was active for autobill payments of my airtel bill and later it was discontinued. I expected my card details to be removed from airtel system and it seems like airtel is making unauthorized transactions on this.

I am highly disappointed and this needs to be resolved asap. As i called airtel customer care and nothing was resolved.

Please provide the call records of [protected]. I want the call records of this number from May, 2019 till the recent date. I also want the details of SMS of the given number from Nay, 2019 to the recent date. I will be grateful if I get my complaint resolved as soon as possible. I need it in urgent.

Dear concern,

My customers ID is [protected]. I am facing the scrambled signal from last six months. I have written many emails to airteldigital TV and also I called to customer care but they are not yet resolved my problem. I am losing my money which I have spent for dth recharge and also time for taking with air customer executives. They are giving same answer in different manner.
Airtel Dth making money by fooling customers.
Plz help in this regard for take action on Airtel dth for my below my concern
1.scrimbled signal
2.for refund
3.mental harassment because of bad service.

I have recharged for 4G pack amounting to INR.448 using Airtel app on 16th June'2019. The transaction was failed but the amount has been deducted from my Bank a/c. Till date, it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and I'm not sure what steps you've taken so far. I'm losing my interest in these periods.

Hello sir Airtel Digitaltv मे यह चैनल्स क्यों नहीं दिखा रहे हैं पंजाबी चैनल्स नाम TTV and marjan movies and PTC सिमरन ओर हिन्द मूवीज़ चैनल्स sky star movies and maa movies and India fashion TV यह चैनल्स airteltv में दिखाई ओर यह चैनल्स FTA है ओर जैसे sony SAB TV का रूपय19 है तो Airtel Digitaltv 22रूपये ले रहा है और इसके साथ हरियाणा मुंशी के चैनलadd करे ओर अभी कोई एक चैनल्स लोंच करते हैं तो 1चैनल काट दिया जाता है तों आपसे आग्रह है कि वह चैनल्स वापस सेDTH पर add करे ओर कभी कोई चैनल्स लोंच कीया जाए तो एक भी चैनल्स नहीं काटे जाने क्योंकि बहुत चैनल्स काट दिया गये है तो इस कारण चैनल्स कम हो रहें हैं
ओर आप ने यह चैनल्स add नहीं किया तो हमें DTHबदलना पड़ेगा धन्यवाद जय हिन्द वन्देमातरम

I am suffering from receiving daily prank calls in a day 4-5 times since 4 days. Person on phone is speaking in a different language not understandable for me. He also using some bad words feel me insulted.
By truecaller i got that number is from bihar. please look into this matter.

Date from where i got calls- 19th june 2019
My Number-[protected]
Culprit Number- (there are many phone numbers of him ..everytime he choose new no to make call. some are given as-)
[protected]
[protected]
[protected]
[protected]

Go through this matter more early as you can please.

Hello,
I tried to deactivate my airtel postpaid plan but there is no option available for the same. I have not even used my sim card and have got a bill of rupees 450 but my plan was of 399. Same problem happened last month as well and i got a bill of 515. Try to help me with the same because it's not right to pay for things you don't even use. This will indirectly affect you and I will have to change my service provider. Please deactivate it as soon as possible because i won't be paying the next months bill even if i get it.
Thankyou!

Why there's no language options for the programs in CN, Pogo, Disney, etc., and it's only telecast in HINDI. Is this some kind of racism. That too most programs related to kids are telecasted only in HINDI and the language selection option doesn't work. Don't try imposing any language on anyone. People should have the freedom to select their own language. Even when we where under British government there was no such cheap activities to impose their language.

I am facing network prob jn my area ..pls resolved it out ...even call is not possible since last days ...otherwise i will change my network ...pls work on this ...since last 7 days..i m facing this prob ... no network for calling.
Not even me other airtel users also facing these prob.

Address kirti nagar .street no -5 sirsa
Haryana
[protected]

I want to block below number and do not want to see block messages also. i want to block him permently. he is harrasing me on phone by offline texting. i have blocked that number but the messages cannot be blocked. notifications are visible. hence i request you to block this number permently..i dny want to receive any message or call from his side.
the number is shubham madhekar: [protected]

I ported my number from Idea to Airtel. But Airtel company has been failure to serve there services..My number has been port today(mid night 12am on date 20June) but whole day Mr kunal([protected]) and Tushar([protected]) are giving me so many excuses...but my number is not working till now. Can you provide me a solution about this..I[censored] r unbale to give the solution, then pls back to my idea serices..
I want to back my port request...
Sorry to say but I m not satisfied with your services.And I definitely take a legal action against company/company employee...
Regards
Varun Gupta
Meerut
[protected]/[protected]

RS 100.00 from My Airtel Prepaid Balance has just disappeared while my phone was not using. I had kept my sim in a basic phone just to receive any incoming sms while I was in Qatar. My phone has no GPRS / internet facility.

Incoming facility call/sms is blocked due to some unknown reason, and when I tried to rise a complaint through email, they were asking to authenticate the email address through OTP which I never received in my blocked mobile.

I have contacted them through face book, and an executive told me that the balance was deducted due for data usage.When I provided him with my phone's model name and IMEI number, he stopped replying my im's.

I need my credits back and I will port from Airtel as soon as my issue is resolved

Hi,

I would like to bring to your kind attention that I have been facing severe network issues at my home for the past 2 months, not even single bar shows in the network it always says "No Service" the moment we enter the home.

This is what I have done so far from my end and the series of events regarding this issue:-

1. Raised a compliant on 20th Apr 2019 - Compliant No.90167902
2. Received an SMS from Airtel that they are still working on it
3. Called your customer care on 12th Jun 2019 and asked for the status, the customer care executive informed that they will escalate this issue and arrange for a call with the technical team
4. A technician called around 1.38pm IST from the mobile no. [protected] and informed that they are still working on it. Also informed that, there is no timeline to fix the issue and they have no clue when this will be resolved as well.

Despite of all the above events around this issue, I still paid your bills and continue to wait for the resolution for the past 2 months. Since there is no resolution or timeline from your end, why I should NOT look for other service providers just because of your technical team's incapability to resolve this issue for the past 2 months.

For me this is a very serious issue because we don't use any other network at home by myself, wife, parents and my aunt staying with me in the same home premises and these are the numbers directly affected by your incumbent network.

[protected] - My number
98XXXXXX01
98XXXXXX70
98XXXXXX55
99XXXXXX90

Inspite of request and being patient enough for the past 2 months, there is NO sign or resolution from your end and since we have elders' at home without signal will invite unnecessary events in future for medical or security reasons.

One thing emerges from this treatment is, there is NO value for the customer whether he is NEW or 13 years old in Airtel. Thanks for showing the doors!

Disappointed customer,
Anand Ganesan
[protected]

Hi,

I have been using my Airtel postpaid connection from last 3 yrs and I have raised multiple complaints regarding network & data issues from day one.

Every time submitted complaints are closed without any solutions or consent, but the billing is accurate always. Now I feel I'm being cheated by Airtel.

Every time I get my message as we are working on your issue and will resolve it soon.

Sent many emails to : appellate.[protected]@in.airtel.com, but no response. It seems Airtel doesn't give any value/importance to it's customers, but values only customers money.

I have been asked to change my mobile, I have done it.
I have also been asked to replace the sim and i have done it multiple times, but issues with network & data remains the same not with billing.

Finally I have called customer care and blocked my sim card, not going to take any replacement sim nor going to make bill payment, until my issues resolves.

I'm even not sure, posting my concern here will make any impact, but I'm giving a try.

Kind regards,
AP Kumar
[protected]

To
The Manager
Airtel
DTH service
Dear sir,
We had a recharge of airtel cable connection till 10. 06.2019 but after fani cyclone from 3.05.2019 to till now no service is available inspiteof our several technical complain. Please send your technician to our residence to repair the cable serviceand to collect the recharge amount.Consumer id-[protected]

With Regards
S. S. Mohapatra
Mobile -[protected]/[protected]

I have been facing network issues with [protected] in my area for a long time now. I have been subscribed to Rs199 plan. Your executive told that tower installation has to be done in my area and that is in progress. That's why I have asked for Amazon prime membership in the same plan or only calling in Rs99 plan but your customer care people refused every time. Only one assurance was given that adjustments will be made in the bill depending upon the usage. Please note there is no usage of services on my number. Neither issue related to network has been resolved and waivers have also been stopped without any prior intimation. Please help. Your customer care also admitted that our location requires a new tower and the same is under process
Waivers were provided but suddenly stopped without any intimation
Assurance was given related to that

Hi sir/madam
iam trying to get my incomming call details my no [protected]
the airtel company was not supporting i will try all types of formulas
but the airtel company was not responding
please help me sir/madam i have so many issus of incoming calls
i need a call detail from 01.04.2018 to 31.03.19

I have an account with multiple numbers. I canceled one number but airtel is still charging me for the canceled number. They do not even send the bills and directly proceeding with the legal department. I am bearing with there low quality service since 5 years and this is the treatment i get. I am planning to file a complaint with the consumer court.how should I proceed?

Hi,

I'm charged by Airtel for IR pack which I never requested.
I traveled to Austria and Hungary on 28th April, 2019. I called Airtel customer-care number on 23rd April to deactivate All roaming packs from my number and enable only basic roaming pack.
I again called on 27th and 28t, April 2019 to follow-up on same. Before leaving India I double confirmed that IR pack was not enabled on my number.
After 8 days when I returned I found that Airtel has enabled IR pack of INR-3599+GST on my number without my knowledge. I immediately called customer-care number to rectify the issue.
They told they can't do anything until bill is generated. I got my bill on 18th May, 2019 and I again called customercare number, From that day I'm following-up with them with No resolution to my issue.
I even sent a mail to nodal-office and I received the response that I requested IR pack on 29th April, 2019. I was not even in India on that day.
I'm spending atleast 1 hr daily in talking to Airtel without any solution. I'm in Mental stress now, due to Airtel's responses.
My outgoing and data services are discontinued, even though I paid (Billing amount - IR_charges).

My issue shows in resolved status within 1.30hrs of posting, NOTHNG HAS BEEN DONE, its waste of our time to post here. Even the phone numbers mentioned in the website, no one picks the calls.

Dont ever use Airtel App, I facing billing issues and posted here, within 90mins, its closed, without giving any resolution, no information about my complaint status.

DONT WASTE YOUR TIME HERE