Airtel Complaints & Reviews

Hi,

The customer care executives ensure you make you life horrible with follow up calls for activation of their services.
They collected all my documents along with INR500\- as activation charges in the month of January 2019.
It has been 4 months & the installation is still pending..
They avoid my calls & do not provide any response. One of executives called Dakshayini[protected] is the worst of all & rude to block my calls & message.

Want a refund immediately!! I don't need their connection anymore.

On[protected] i received upc no. 711319 valid for 30days and submitted the upc to jio for porting my no. From airtel to jio that my airtel no. Is older than 90days and on 8-4-2019 i submitted the said upc to jio for portal and they issued me a jio sim card. After 8days passed they informed me that airtel has rejected the process saying the reason that the no. Is not older then 90days which is absolutely wrong. Hence kindly investigate the same and accordingly liable official be taken to task as per rules. Awaiting an earliest from your end. Thankyou

I lodge a complaint in airtel complaint portal as internet service stopped in my area and doing regular follow-ups as it is impacting my work. But still it is not resolved. I raised this issue with nodal and appellate team of airtel but their response are same... I'm doing this follow-up more than 1year while maximum timeline is mentioned 10 days in trai guideline. Airtel is charging for 4g internet connection and they are not providing 2g. It's a loot with the customer.

I have made a recharge on 14 april 2019 using my airtel app through sbi net banking but it was a wrong number so i please request you to kindly reverse it. I am hoping that this issue will be solved at the earliest below are the required information. Please help

Wrong number [protected]
Transcation id[protected]
Amount 199
Correct number [protected]

Worst internet connection. One of the worst networks in India. It is similar to the basic 2g internet connection claiming that they re providing 4g services. Don't opt for Airtel because they praise themselves to be the world's fastest 4g network.
They cheat us by introducing to the plans and making them pay for it. The network will be running smoothly for a day. But after a day, the network lags so much and it starts to run like 2G intercom network.

I have selected my pack of channels according to new trai regulations. The total number of selected channels is less than 100. Without my knowledge and permission, airtel is adding some free channels and as a result, total number of channels exceed 125. Thus they charge me additional cost for 2 slabs (20 plus tax for each slab). When i register a complaint with airtel they will remove these channels but add some other channels later.in less than a month 3 such instances have happened. Airtel is cheating customers after new regulations have taken effect. The channels they add usually don't come to the notice of customers so we won't be aware of such hidden charges.
Customer id : [protected]

Dear Sir,
I visited your Airtel Store at Chembur for porting out from Vodafone to Airtel and selected monthly plan 649. I made request for port out on 06.04.2019.
I have ported out my two postpaid mobile numbers
1. [protected] Primary
2. [protected] Secondary
from Vodafone on 11.04.2019 and ported in Airtel. After receiving successful porting out message from Vodafone I inserted SIM cards provided by Airtel Store Chembur on 11.04.2019 at 11 pm but only [protected] was activated and my primary Mobile No [protected] was not activated.

I had faced a serious problems as my official mobile number was not active. It was very embarrassing situation for me since I could not carry out OTP based transactions and receive or make any calls to my office, clients. I was scolded by senior official due to not making mobile available in office hours.

I went to Airtel Store on 13.04.2019 but no resolution was made. Airtel de activated my alternate family number which was activated earlier and primary number [protected] was made active till 11 pm 113.04.2019. Again my primary number was de activated and alternate number was activated. I visited Airtel Store again on 14.04.2019 but they replaced my SIM card and number was not activated .

Customer care officers also did not resolve my problem and made my life miserable for three days from 11 to 14 April 2019.

I have already lodged complaint with National Consumer Forum for causing mental agony, embarrassment, harassment and loss of valuable communication from the office.

I request you to please take serious note of the problem caused to me. I had no option since already opted out from Vodafone and no way to go out within 90 days of porting.
This is totally not acceptable to me

Dear Sir/Madam,

I am using 2 airtel sim cards. one is old one and other is recent and new one.
I have called the service center for 7 Times. they are closing the complaint without resolving the issue.

what type service Airtel is giving his customers.

Please consider the as major complaint on service point.

We have recharged Airtel digital tv 12th April customer id-[protected]
reg mobile no-[protected]

In my account, we have around 400rs but still, on TV it is showing due to insufficient balance.

We called customer care more than 10 times, but no one can't able to fix this issue. Resolve it asap.
And also while checking in menu it is showing 200 rs instead of 400....

I have made double payment for the last month's bill for airtel broadband number - [protected]. The sum of ₹1121 has been deducted from my account twice. I have paid total of ₹2242 for the last one month bill. I want a refund of ₹1121. The screenshot of the billing information has be attached.
Please take the required action as soon as possible.

I can't use my phone number [protected] in some apps. My upi related to this number stopped working. When amazon delivery or some others call me. They get this number as invalid.

I tried using different handsets but the problem persists.

I have contacted the airtel customer service. They say this is not related to network and what not. Nor are they forwarding to the concerned people.

Dear sir/madam
my pay channel is not show in my television.i m continue follow 5.4.2019 by
telephonic & email.till now they are not able to solve my problem .
so please help me .
Airtel Customer id- [protected]
Registed mo no-[protected]
Regards
(Dharmesh sharma)
H.NO-2524, Kunj gali
Rewari-123401
ph-[protected]

Airtel never posted any message of late payment fee charge of rs. 15 in any of its websites nor, in its terms paper where the user signs.

Why is this such a malpractice and such a cheap behavior with airtel. Why will they not even inform the customers that some late fee is deducted. Some warning message will at least make the customer to recharge on time.

Such a cheap behavior.

I had selected my new channel pack on 998 (service provider by company on tv) and had sent this pack to company on 18.03.2019 but company was not started my channel pack. Therefore I had to continue with previous costly recharge pack.
Please look forward my issue as soon as possible.

Airtel service providers are now blocking the services completely if not recharged every monthly. People of common background are completely helpless with this situation and they rely on the incoming calls which has been blocked... Help the common users in this case. Also it is noted that trai has said any service providers will not block the service for minimum amount recharges every month. But this has been violated.. Please take the necessary action against this cheap act against airtel company.

Hi,
I have applied airtel broadband almost 3 years back. 2 week ago i was trying to change my plan and i requested airtel then i came to know that my connection is corporate and i can't change my plan.
I dont know why airtel opened my connection as corporate if i applied connection by me only.
I have written multiple emails to airtel but no reply from there.
Now i dont know what to do now.

Hi sir,
I have recharged an amount of 5000 rupees (Five thousand) instead of 500 (Five hundred) rupees to my mother's phone (Smt shanta prabhakar). She will not be using her phone much and will also be travelling. Can you please refund back 4500 back to my account. The details are are below:
Name : shanta prabhakar
Mob : [protected]
Transaction id :[protected]

(I called customer care but they were not helpful. Please provide your assistance - request reference no : cexcl[protected])

Hi,
We are paying 99 rs. Per month on airtel secure for insurance of mobile handset since 2017, the phone was gifted by my childhood friend, recently my screen broke but these people are not giving me claim amount but earlier (2 years) back for the same case they gave me the amount. Now they are saying there terms and conditions are changed moreover airtel is playing ball game, they are putting on one asist and one asist is putting on airtel. They also said that you just email that it's gifted from a friend, we emailed them but now they are not giving us the claim. We will put a legal case on airtel and one asist
Thanks

Cust id # [protected]. Cust name balaji. I’ve been facing error code 6 issue for the past 5 days with my airtel digi tv. With channels not available till now and money balance been deducted daily, there’s absolutely no response from the service provider. Continues follow ups are been made with no resolution. There was an escalation number provided[protected] who are supposed to be the senior representatives of the network are not able to provide the solution even. This seems to be recurring for many customers and are forced to move out of airtel losing the money. This ridiculous and a completely unacceptable lethargic approach on airtel to its customers.

I only want the name of the owner of the number... Plz help... The man is calling for so many days for so long from different numbers but at last i and my sister found out that this is the active number only so plz i just want the name of the person plz help its too tough to get rid of the number my sister has got cause its so important... I had also complained in police but its a mere thing for them... So plz i just want the owner name of this number...[protected]