Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Apr 22, 2026

Complaints 54798

Resolved

21980

Unresolved

32818

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 538

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 560054

I have advance rental pack validity of around 2 and half months in my account before activating the safe custody. But after 2 months when i have deactivated the same the validity of advance rental pack also lapsed. Then why the hell they should charge for the safe custody activation?

And we i check back with them for the same, they simply say that is what the safe custody terms.

Though the safe custody is activated, if the main pack will get lapse means why should they give option to the customer. They are literally looting the customer without their services.

Airtel customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400060

I have ported out of vadofone to airtel. Yesterday[protected] i received confirmation and time[protected]:00) for porting. Did everything by there procedure but the sim hasn't been activated till now[protected]:00).

And now the worse thing, the no mentioned in there msg 59059 is not getting connected. Error : invalid number, check the number you have dialed.

My mobile no : [protected]

Not receiving calls or msgs.
Had recharge done via thier website of 448inr. Amount got deducted, but no success.

Priority : activate the sim first.
So that i will look into the refund methods

Airtel customer support has been notified about the posted complaint.

Apr 14, 2019

Updated by Parmanand99 Yesterday[protected], had conversation with with one of the Customer Care Executive (Sandeep Jogale). He asked me to do a FRC of 76INR from a retailer, tried it, but no success. The recharge is processing and the cancelled.
So i went to Airtel Express Store (Mansa Chowk, Bhiwadi, Rajasthan). The concern person said that this shop is only for Postpaid Customer.
So again i tried and reach another CC Executive (Neha) explained everything then she transferred my call to her senior (Krishna) then he gaved me proper cause for the problem. Which was, i opt for MNP in Mumbai Circle and trying to do Tele Verification in Rajasthan Circle and this is the reason the was not getting activated. So i've to be in the same circle.
But still it has not solved my problem yet. As i need my only working number to be activated as soon as possible. I'am stuck at new place with mobile to call my Friends n Family.

So i decided to buy a new Sim today[protected]. The concern person here (Vikas) at Airtel Payments Bank who sell new Sim (Ganpati Mall, Bhiwadi, RJ) said, to give him an alternate number but not of any family member because it will get rejected, but of someone who lives in Bhiwadi. So as i'am new i know no one but still i gave him a number of man here to whom i meet daily here and knows me well. and its late evening and the sim has still not activated yet.

New Complaint:
1. The Concern at Airtel Express Store (Mansa Chowk, Bhiwadi, RJ) who denied his duty for only serving Postpay Users.
2. Two Recharges attempted by me on Airtel Website which got declined and the amount got deducted and no refund has been initiated yet. (Attached images show the latest screenshot of my bank's statement where you easily find deducted amount to airtel. Kindly notice the screenshot time in lower-right bottom as well as the date the recharge was made

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560062

I received a message today to my mobile number [protected]:
Bill details for your airtel fixedline/broadband a/c no. [protected]: dated 09-apr-2019 total due: rs 53.28 due date: 28-apr-2019 bill delivery date: 15-apr-2019 pay your bill with my airtel app www.airtel.in/5/dsl

I do not own this account [protected]

The only broadband account i have is:
Fixedline number [protected]
Broadband id[protected]_kk
Relationship number [protected]

Please delink my mobile number from this account [protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: DOLLARS COLONY, BANGALORE, 560094

Dear sir,

We are not receiving bills regularly for the
Relationship no. [protected], every month we are sending mails, again
And again, still not getting the bills,

Its very difficult for us to make the payment in time.

Kindly take action on this issue and do the needful at the earliest
As we have to get the bills in time every month.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ported my number [protected] from vodafone to airtel. My old sim is deactivated. I inserted new sim and trying to call 59059 to activate the sim but it is not going to tele verification process. Each time i call, it says - as per govt. Mandate, it is necessary to verify your sim and disconnected. Please help as my no. Is deactivated for more than 12 hour now.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mayur vihar phase-1, 110091

Hi
This is to inform you that my dth customer id is [protected], i am facing issue from last 31st of march because after created many time new pack
Its not activated and for that issue i have contact airtel customer care so many time and explained him/her history everytime but they are given only one excuse technical issue. It's really shocking airtel have technical issue from last 11 days and its take time more than 11 days for resolve my issue, wherein i have paid 113 rs was balance and recharge yesterday 350 rs but its showing 448 rs but after the recharge my dth is still not working all channels are not coming from yesterday what kind of service is this after the payment no any channels is coming same again contact to customer care but they again said its take time might be start till evening 6pm its really hight of pathetic service
Can you imagine in my family any one can wait for long time a simple service
My personal feedback is your service is extremely pathetic and harrassed
If you guys not open you eyes than no one can suggest to any for your dth and logging case in consumer forum for you extremely pathetic and cheating to customer that after payment 448 my dth is still not working from 11 april 2019 to till no 12april 2019 7:50am

Thanks
Santosh kumar
[protected]
[protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 9320283282, 400097

I went to upgrade my sim to 4g as per the message i received to kanjurmarg airtel centre. The 2 staff sitting attended me and gave me new simcard for 25 rs with instructions that within 10 min it will start. I received sms from 121 for sinchan he.
After 1 hrs my services were stopped and when i put the new sim - no activation. I called customer service multiple times but they stated they never got such request and even the centre staff kept denying they ever met me or put such request. I communicated this matter to the air tel customer service who just kept giving me assurance without actual result.
I am being doctor feel offended as consumer.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Airtel is such type of worse network i have ever used in my life. There is no customer service. There is no network coverage, no solution for the customers complain regarding the dongle datacard issue.
Even after repeated follow ups and escalations to senior management team no body listens to the complain.

Higly not recommended to others.
Completely third class service and network. I am completely frustrated and irritated out of this airtel. Shame on u @airtel india.

Hope this could reach to the ceo india level.

Contact me on [protected]

Airtel customer support has been notified about the posted complaint.

Apr 13, 2019

Updated by Sridhar Kumar Sahu Even after putting consumer complaints there is no update and no action has been taken care. Idiotic service provider.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Ported sim from vodafone to airtel. After 7 days i received message saying your airtel sim is active and activate it using 59059. But when try to call on this number it says invalid number. Not avle to understand why this is happening. This is not what i expected from aritel after switching to airtel. Never faced such issue while porting operator. Not even able to contact customer care.

Alternate number : [protected]

Airtel customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: 178, Smruti Darshan society, P.D. Pandya college road, Vatva, Ahmedabad, Gujarat, 382440

Hello,

I am a decent customer of Airtel. I am using Airtel Post connection since July'18.

They sold me plan with name of 4G Internet. But from day 1, they failed to give me a proper speed. Some times, I can't send even a single text message through Internet.

Mostly I am in office or at my residence (like everyone). But at both places, I am facing issue. It's very irritating. I contacted to airtel customer care. Also, mailed them regarding this issue. Even airtel team also admitted that network problem is available at my place. Everytime whenever I contacted them, they just asking for more time. Waited for more than 3 months from my first complaint. But still no solution.

In their last mail, they asked time till 8th March 2019 to resolve my issue. But no solution.

I have their mail conversation and also have telephone recordings in which there representative admitted network problem issue.

Now, I want complete refund as I paid them for 4G service. And they failed to give.

Thank you in advance.

Airtel customer support has been notified about the posted complaint.

Apr 11, 2019

Updated by Devanshu2711 Sorry for mistake.

They asked time till 20th March'19.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: D.No 4-6-137/49b, Sai Nagar west, Near allwyn colony,, Hyderabad, Andhra Pradesh, 515002

This is extremely bad service from airtel as always thats why lot of people moving away from airtel.

I called airtel more than 3 times to get my channels back but no luck. I am not getting any channels inspite of recharging for 1397 rupees on 23 mar 2019 for 6 month telugu pack. None of them solved the problem from airtel instead wasting my money by keeping me in call for more than 15 minutes every time.

My mobile number is [protected] and customer id [protected]-002

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I recently ported my sim from t24 to airtel. My first recharge was for rs169. It's been a month since then and i'm unable to recharge to any plan.
I tried via the internet and also at shops. None of them worked.
I called the customer service too and they didn't help resolve the issue at all.

I want to recharge to rs 23 and i'm unable to do so. I'm now getting sms' saying that all incoming and outgoing calls have been banned.
I want to recharge but airtel isn't allowing it.
Please, help me resolve the issue.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600044

Dears in my home digital tv (Dth) is not working for last one week. I have raised complaint with airtel.

None of their support executives are answering properly. Currently i am out of india.
My wife is trying to reach their support executives and none of them answering properly and they are not even giving respect to women. While talking in phone itself they are very rude and they are rejecting the call.

She would have called more than 20 times in last two days. Still now the problem is not resolved and no one is taking responsibility. I dont know when it will get resolved and what to do.

Whats the action they are going to take now on your executives. Seriously fed up with airtel support.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: North West Delhi, Delhi, 110018

I'm using airtel postpaid simcard from years but now i'm not getting the signal inside my home so please do clear my issue as became a big issue to
Get calls and to somebody, so please try resolve this issue. Airtel's network quality has been degraded alot, facing difficultly to connect at many places.
Address ground floor 211, pocket 4, sector 2, rohini, delhi.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Perambur branch, Chennai

Website: airtel

Mobile number [protected] Usage 15 years

Kindly review the attached copies .Secondly I visited the nearby branch office(airtel perambur branch near venus) .No response for my issue.They informed me to email again to the office, instead of solving my problem.
I had changed my Network.
Thanks

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thivim batdez north goa, 403502

Iam having plot in thivim north goa india and iam not having any airtel tower range in my said area hence it is requested for mobile tower installation so that i get tower range in my said area kindly do the needful as early as possible waiting for your favourable reply also send me conract details for mobile tower installation of the concerned person kindly do the needul. For further details contact at my number is [protected].

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had paid broadband installation fee of 1500, technician told me connection installation is not feasible. I have been trying to get a refund since. Very pathetic customer service and the customer care.
Caf: 80234348

I have been trying to reach out but nobody is helping with the refund. They just keep passing the ball to one another. Also the technician is not responding now.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302039

Dear sir, i munesh singhal is a airtel digital dth costumer having id no.[protected] from jaipur rajasthan. On 11th april 19 in morning time my tv account has been suspend due to low balance but after it i recharged my account with 225 immediately. After it my tv account remain suspend and my tv could jot started. I call to the costumer care centre and they said that my account is not suspend from their side. I call them many times but they r saying that they can not help. My tv is not operating while i have account balance. I lodged a complain againt it via no.87900956 on 11th april 2019. Pl help me

Airtel customer support has been notified about the posted complaint.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Why is it that right after i recharge my data pack and try to browse i start getting redirected into this site one. Airtel.in
I've been trying to fill up college forms and i can't because this horrible redirection loop isn't letting me enter the sites i want to enter in. What's wrong with this company!!! You punish customers because they are paying you to update their data packs??? This is so messed up. This one. Airtel.in is a spam website and i want it blocked however that might be possible. I want this fixed. Worse is the fact that all the time i've had to spend trying to get passed this annoying-as-hell redirection loop, the net balance of my phone keeps getting deducted from. I had to pay for this net balance and now it is going to waste because the company that i payed is playing evil tricks. Tell me this, are you going to compensate for this loss of data caused because of your so disgusting and ugly games? I want this problem fixed. Asap. I want this site blocked. And i never want to be redirected here again.

Airtel customer support has been notified about the posted complaint.

View replies

R

RaMengmawia KC

from Imphal, Manipur

Apr 11, 2019

I have my airtel add on pack which i havent used it...but it shows only 27 mb left from 5120mb...please can you solved my problem...

V

Vl Nghaka

from Barpeta Road, Assam

Apr 11, 2019

Ur airtel no [protected] is receiving error in application every 30seconds, please solve this error

D

Dheeraj563

Apr 11, 2019

Firstly my sim card locked without any information and when i went to airtel Office they issue me a new sim card and sim is not activated even after 15 days and every time they are trying to fool me that sim will activate after one hour and i am fully irritated so please take any action.

S

sabeena banu

from Chennai, Tamil Nadu

Apr 11, 2019

I lost my DTH register mobile number so, I need to change my mobile number. How can I change my Airtel DTH mobile number pls help me as soon as possible.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Telipara Bilaspur, Gautam Buddh Nagar, Uttar Pradesh, 495001

My last post paid bill of Rs 286.41 was paid through SI (Autopay) credit card (HDFC Bank) on 28/03/2019 mobile no.[protected] now ported to Jio please update the same as iâ€™m Getting continuous call from Jio complaining that last payment of previous operator was paid by me kindly update the payment on urgent basis
Update on urgent basis
Treat as most urgent ...

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines