Airtel Complaints & Reviews

I am choose the channel of rs.150 but my total cost of rs.370 all tax including what benifit to the consumer for this act i am choose 100 channel and my cost of rs.370 earlier i pay 250rs to the broadcaster and 200 channel given by broadcaster and now i pay 370rs for only 100 channels my problem is ncf charge 130rs is more please less the ncf charge

For my post paid phone number, i have been trying to get it deactivated since i retired from my services two years ago.

Customer care says it's a corporate number so they cannot help. The team on email says contact through coordinator. I keep telling i cannot contact via coordinator because in army no one can contact an officer this way after retiring.

I have been paying bill for 2 years but now i will file a complaint and dispose sim, if resolution not provided.

Please provide some assistance, airtel care.

[protected]@gmail.com

I have been raised the complaint on 28.03.2019 (The compliant no is:87323321 and again i have raised the complaint on 01.04.2019 (The compliant no is[protected] because of my first complaint is not resolved. Still the both the complaint is not resolved so far. I have contact air tell digital customer care regarding, they are not replayed properly. The customer executive name is mr. Barath - cro from chennai office). The phone has been interrupted many times during conversion with customer care executive, i have tired to contact customer care regarding my complaint. So far my compliant is not resolved.

I have been chosen my tv channel in my tv itself as per the latest telecom regulatory authority of india rule on 28.02.2019, after choosing my tv channel it has been displayed rs.345.00 including gst. It show the qr code the same code has been sent to digital tv after post scanning in my register mobile phone. I have received acceptance sms from digital tv. But so far my chosen tv channel is not configured in my digital tv id (My id no is:[protected]). Instead of this rs.505 tariff is configured without my concurrence. Regarding this i have raised the complaint two times, so far both the complaint is not resolved.

I request you to configured my tv channel which has been chosen already on 28.02.2019 and what ever the amount i have lost. Due to wrong tariff configuration by digital tv. This is to be refund.

This is for your kind information and necessary action please.

Your immediate action is highly appreciable.

I made airtel postpaid bill payment for mobile no [protected] of rs 823 on 05.04.19 from icici bank i mobile app which uses bharat bill payment system; neither the success screen came nor i received the payment receipt sms from airtel. However, payment is debited from my account no[protected] the same instance. Also, the payment is not refunded in my account till now.

I am living in anna nagar, chennai. I am using airtel for the past 4 months. I can't load any video in youtube. I can't send a file through mail which has a size of 200 kb for two days until i connect to a wifi network. Even a google search also not possible with that worst network. Customer service is the another worst part of them. You can't simply contact them. For every option you are trying, it says your account balance and it's expiry date. I have tried to connect to the customer service for nearly 1 hour and i got a reply "our server is busy sir. We will clear it soon". They are laughing when i complain against them. They just irritate me by saying the same template words and they are not answering anymore if we ask any questions. I want to switch to jio. My friends are using jio and they have a very good data experience and many free offers. Airtel charges more but providing the worst ever service. Chennai is the metropolitan city. If they can't give a good service for a metropolitan city, how could they connect to villages?

I have ported my sim 2 months ago. I faced the issue of not able to recharge from beginning of march. I wrote tens of emails to csr and also called them. But they were not able to resolve issue. They wasted 1 month of time, my incoming stoped end of march.

I raised consumer complaint, but airtel force resolved without even reply or comment.

I called out of frustrattion to airtel csr, one rep told me, the first recharge should be from airtel store. I recharged like a week ago. I am keep trying every day to recharge with 35 to see if the recharge will happen. But no result.

I am tired. I am tired now. I want to file a case against airtel for harassing me.

Dear sir/maam,
We had three airtel dth connections [protected]-1, 2, 3 of which we were not using no.1 connection so we got it suspended. As recently policy for dth changed we got a different plan for our 2nd connection as free channels were not being provided we requested for but when we got these channels plan for our 3 connection got changed by itself so i had to change it again to nesa hd lite which was showing 92 channels but after the change it was only showing 27 dd channels nothing other than that not even free to air channels. Why do you people show false information and why customer is not getting even to air channels as free such as new channels and some music channels even they are not availble this is cheating.
Please stop such things do not fool customers by showing something and giving nothing and give me channels as being shown in your plan and provide all free to air channels free of cost otherwise trai should take action against service such as airtel which keep cheating customers untill being reported.

Thanks
Kartar singh nagar
Mob. [protected]

Hie! I am writing you regarding my internet problem which i am facing in my iphone 6s. Its been 4 days i am calling continuously regarding the problem and no action has been taken so far. I am unable to use internet. I have to switch 100 times to 3g and 4g then my internet workes for a minute. I am really fed up of this issue! I have called several times to customer care and every time they repeat the same thing that they are working on it and it’ll start working soon.

Sir,

I am residing in mukkampaalamoodu-vembayam, trivandrum area. For the last few months i have fed up with the network issue from airtel network. I have been using your service since 15 years. This is first time i am experiencing this much network issue from airtel network. I made several calls to your customer care number and had long conversations with the seniors in the team also. But till now the issue is still with me.

As per the seniors from the customer care team the network issue has been clearing with the technical team and will clear it soon. But nothing was happened. I have made recharge for data packages for 3 months consecutively. But i couldn't properly used it i am in my house

Therefore i humbly request you to look into this matter for getting prompt solution for my concern.

Your immediate response will be highly appreciated

Regards

Biju gs
[protected]

I have a refund from the amazon of rs 2399. But the money is not credit in my account its more than 7 working day. My airtel account no [protected]. Refund reference number by amazon is #[protected]. I try many times to call bank customer care service but it doesn't want to resolve my queries. So kindly check it whose fault amazon or airtel payment bank.

I have 25dd channels and 91 my own plan channels total 116 channels but the Airtel is taking extra money from for 204 channels in which they had included hd channels. They are cheating me by taking excess money of the channels of which I had not added in the plan. Customer ID:[protected]-001. Mobile Number: [protected]

Our locality is facing call drop.daily day by day network is degrading.to talk to any person it requires 3 4 times calling and if connected then call drops in between the conversation . network signal are full but network services are worst specially with airtel others jio and idea are working fine .so the only option lets for us is to port our number to other service providers

I have registered complaint regarding network signals in my locality Chiranjeev Vihar Ghaziabad on 22 march 2019, my problem is not resolved till date 6 april 2019. Unresolved complain registered on 22 march 2019 was closed and again registered on 2 april 2019, yet not solved.
Airtel service specialist disconnect calls. Worst Network signals. Resolve my problem.

Dear sir,

Your one female executive daily from last 10 days or more harassing my wife related bill. Today she misbahave and treaten me that i will collect from your home and uses so many bad langauge which is not suppose to use by reputed company like airtel staff.

If i am defaulter then you can take action or send me the letter. But how any executive misbehave.

Customer name - reema kumari
Mobile number -

I am facing network issue and my calls are disconnecting because of lack of network and this is happening for out going as well as incoming calls this really affecting my progress as i am not able to connect to people thorough calls nor from messages and i am not able to use mobile data easily, it is becoming irritation to use airtel network.
For this i have already make an complaints in toll free number 121 but they did not resolved my issue and they are not sharing me the docket number so again today i file one more complaint number is c4gsp[protected].
Please resolved this issue as soon as possible.

Using Airtel from 2 years, facing severe network issues though am staying in Bangalore. I cannot make calls and cannot even get OTP's. MANY TIMEs raised compliant and requested for port but these people requested and promised to give good network. wasting my money by playing cheap tricks and with out my conscious they deducted money and charged worst ### network cant bare these torch er any more.

I chandra shekhar mishra id [protected] buy annual plan rs 700 pm on aug 4 2018 and used only 3 months then temporarily suspension from nov 1 2018 to april 4 2019. Now i on choosing new a la carte channel costs rs 350 pm but they provide only rs 2261 why? If i continue with rs 700 pm plan then i will get next 9 months validity. Rs 2261 consum in next 3 months sir i facing huge loss of 6 months costing 700 pm. Please order for amount or validation in appropriate manner. Thank you mobile [protected] mail id [protected]@gmail.com

I had been using the number for many years, and it was an life time plan. But in the last few months, my balance gets deducted stating incoming and outgoing facility has expired. I hardly have any outgoing calls to make and therefore I do not understand the need for any such balance deductions. I make a call or two every 1/2 months, and I think that is sufficient to maintain a mobile number active, then why is the balance getting deducted.

I am know seriously distressed by the service of airtel and the way your team is treating customer like me. I have installed this connection in the month of November by your sale marketing team (Bhopal) by the person name Shoaib Uddin which was referred to me by one of your technician name Ratan Lal Verma (bhopal). I contacted the sales person he told me all the plans and all the formality was done by Ratan Lal Verma my plan includes

16 Mbps of speed and 50 GB of data per month and a bonus of 750 GB for every 4 months which will renew automatically this all were promised by sale marketing team (Bhopal) Shoaib Uddin know he is neither picking up my calls and when I have contacting customer care they r saying this is only one time offer means I will only get 750 GB one time but at the time of taking connection the he has said me that in every 4 months this bundled data will get renew automatically but it is not .

Know what should I do to.

I want a speed enquiry on this and want higher authorities to look into this matter and provide me a solution.

Hoping for a response which will help me.

I have done a recharge for the pack of 1699 from MyAirtel App through phonepe. Phonepe has given me the transaction ID stating that the recharge has been done. I have connected Airtel and they claimed that they have not received the payment. I have even asked them to give me the same statement in mail and they have even denied that. So my money has been deducted, the recharge has not been done and they are not even willing to send me a mail stating that they have not received the payment.