Airtel Complaints & Reviews

I am 60 years old senior citizen. I had two DTH connections. Out of which I stopped using the first one and requested for its disconnectionvsince I do not use it anymore. I have been complaining them from past 2 months to disconnect it. I have made numerous number of calls to their customer care and spoke with all the senior advisors yet the issue has not been resolved. I took the monthly plan of 260 rupees and Airtel has cost me 1500 rupees since they love to loot people with their horrible services.
This is the most horrible experience I have had from Airtel. I would never buy anything from them. They are the worst service providers.
Still if Airtel company has any shame left, they would certainly sort my problem.

My name is vikas chauhan, i am from indore
I am a consumer of airtel dth company. My consumer number is[protected]. I have not made available free channels by the company since last few days. Going i also tried to contact the company but the company was unable to get in touch, so please request me to give you free channel from the company. My contact number is [protected]

Thank you

Sir my fiancé gifted me a phone and she also done insurance by OneAssist . At the same time I am using your network from past 08 yrs and now I am a postpaid customer of yours. As a postpaid customer I was offered handset secure claim by your network.So I claimed that insurance on September 2018. Now that handset got damaged and I put up a request for redemption of that claim.I provided all the necessary documents, mails from owner and after few days they called me and informed that your insurance claim is turned down because you are not the owner.Sir If i was not the owner why they game me claim last year because I gave all documents while claiming and on the same time both airtel and OneAssist jointly look after handset claim as a result if I am calling airtel they are saying please call to OneAssist and vice -versa .Sir please kindly look into the matter and help me in claiming the handset secure claim.

Regards

Since I had taken Airtel My Home plan have been facing a lot of issues relating to payment. Payment goes for a toss as it always splits the amount across connections even though partial of them have no outstanding. In last 20 days have done 8 transactions to clear postpaid bill.12+ complaints registered and 15+ mails sent to airtel and nodal office but they are as pathetic as issue. Even the surplus amount which was there in my broadband vanished and nobody is aware where it is siphoned. Earlier was facing frequent call drops for an year and now there transaction issues. I dont think this operator has any proper system in place to triage issue and customer care are not even trained to understand simple mathematics. On top of it they barred my outgoing even with surplus money in the account. With the screenshots attached it appears they dont even know how their systems would behave and work.

Am vishnujammi i have paid my bill amount rs1539 through airtel app on 30th of march still my bill amount not updated there systems... Am really embarasing the worst services and continued calling my family number also regarding bill payment... M
My payment transactions details also shared through mail and given customer care number through also... We littrally irritating... All ready 7days gone still not updated.. My mobile incoming unabated... Not at all resolved the issue...

I appalyed for a wifi setup in my room so they come to me and taken a requst form through online and took 1598 amount for 16mbps on 4-april-2019 still today they are saying many reasons and they giving me the connection for 4mbps why they doing i need the immediate solution and i need 16 mbps speed.

Please look into the matter as an advance payment has already been made in the name of bharti air tel ltd on 2nd august, 2018 cheque no:[protected]Vijaya bank), amounting to rs 7200. And its an irritating for us as your representatives is asking us to make the payment of the amount due for the two air tel broadband's.
Number:[protected]
[protected]
Here is our request to please adjust our advance payment of rs.7200 against the amount due and start our services immediately...
The are also asking payment which is not installed to our office...

Please look into this matter as soon as possible...

Thanking you.

Hanshal holidays tours & travels
41, b. B. Ganguly street
Fl-6th, r. No - 6j
Kolkata - 700 012, india
Ph no.[protected]/75
Mob no.+[protected]

Dear sir
I am unable to make an outgoing and incoming call i having lot of trouble with this issue. Other wise i will port my no because i am facing this problem from 7 days. I contact with customer care but i didn't get satisfactory response i am unable to make a call or recive a call i facing too much problem please solve my issue other wise i want to port my no

I am using airtel dth with one year subscription more than 6 months balance is there. I need to relocate my place.
Trying for more than a month i can not communicate anyone.
For a total revenue rotation they are marketing one year subscription after we paid they are not caring.
How this will be good service?
If we are paying the total amount in a trust of the company name only and i tried to made tickets more no response.

My network is very bad, even the messages are also not get delivered to who I sent the messages. Internet is also very bad, it take almost 50 sec to search something on Google. I'm not able to contact anybody. I'm using a 4g phone but because of bad network of airtel I feel like I'm using 2g. So, it's my humble request that please fix the network problem otherwise, I'll change the network.
Thank you.

On dated 09/03/2019, i have recharge topup of rs.95 in my airtel mobile by internate banking having ref. No.[protected]ihj8825806 transfer t0323, but no ammount credited in my mobile number. I resistered complain on 10/03/2019, airtel coustomer told this will be done within 10 to 15 days but no result. (M/s oxygen services). Please look into the matter and give me justice.

Thanking you

Hi team,
We have been using airtel dth for more than year.
Every now and then they will not provide the service, however they will deduct money from the airtel account.
When ever we call which is not in one ahot, multiple times and ask what was the problem, nobody knows about it. Later they will say this will not repeat again.

Still we have seen this issue many times. I don’t think any of their customer executives are trained (I still doubt, are they reat customer executives. They know nothing about the process, how to resolve issue, more than that poor in soft skills),
Keeping that aside, as we keep getting charged for nothing and poor customer service we requested for disconnection.

Now they are saying they will not refund the amount paid for the setup box upon disconnecton.

They are cheating the customers, with all possible ways.
I would have been happy if they atleast explained why are they not refunding.
Which nobody knows in their cutomer executives.

Hence am raising this ticket to get the refund and disconnection from airtel.

Never ever go for airtel products, i hope this post can save someone from being cheated by airtel.

I had recharged RS.448 pack which offers 1.5Gb data per day, but I can't even use 100mb of data due to very slow 4G Internet speed, , this is a worst network experience, are you people fooling us by offering that much and providing slow net speed, , do you think i am a fool to recharge that 1.5gb per day pack, , I have many things to do with that and due to your network speed am lagging all my works, , IDEA is providing very good network speed in my same area that is my friends are using, and if want to port to IDEA, all my money is going to waste, because still 56+ days are remaining in my pack, , if you people are not going to sort out my issue, return my remaining balance amount and I will port to any other network, , I have many work I can't keep on complaining about network. Worst internet for playing game like pubg .

I am using a SIM card of Airtel. Yesterday evening the card stopped working. I checked
With customer care and they said the sim must be damaged. So I recently got a 4G SIM replaced for my mobile number [protected] as the old sim was damaged and since then I am unable to send or receive SMS.

Kindly help.

Regards,
Tapassya

T 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for port on 26th may, after 13 days my problem have only doubled instead of getting resolved, as now my both sim are not working.

If i call on customer care or go to airtel store they don't have any solution also, they even said i[censored] wish u can port your number to another network.

First of all I am not a Airtel customer but still I am getting false/irritant airtel messages from Airtle TV for subscriber ID [protected]. I haven't taken any Airtel TV subscription with this number.

I had complained it so many times over phone, but no action taken seriously on my issue by Airtel. How could such a renowned company do like this.

After frustrating, I mailed them on dated Nov 08 2018, in response they committed me that they will take my issue seriously and stop this messages on my number but no use.

Request you to please take my complain seriously and do the needful.

Also, please find this subscriber ([protected]) who has given my number for his subscription.

Conneciton no. [protected], recharge on 8.4.2019 at 20.17 hours by Rs 100/ vide TXN id[protected] total balance shown 106.50. massage received that it is valid from 8.4.19 to 16.4.19. but after 10 minutes, services stopped unileterally.
harrassment of customer will force to proceed legal action against company. start services immediately else TRAI and MOTC be informed about malpractices of Air tel DTH

Dear sir/mam

It was a serious complaint for your airtel secure plan i am... Using your airtel from last few month and it have a good network... My phone is damage around 3 rd april and at that time i dont have my complete documents like identity proof and mobile bill purchase bill... So i get that bill yeastarday and i register my claim... And by your company at the time of activation of airtel secure no policy and other things are not recived by mail or hard copy... When a peraon died and he or she is insured its not mandatroy that after his death they have to cliam witj 2 days... Documents may take some time... Same situation with me i dont have complete documents so i register my complaint late... Is this the way airtel treat to your customer... Any way... Thanku for your services... Your reprenatative are also not solving problem properly

Hello

I am Suraj Hayathbabu and I am a platinum postpaid customer of Airtel karnataka with mobile number [protected]. I have been using this number from past 12 years and I travel very frequently to Thailand and other countries like France, China for company related work. I carry the same number to whichever country I travel but I use the local sim cards of the respective countries to call to India. My india number never had...

Dear sir,

One female called me and given threat and used very hard language. I request you to dismiss her and take hard action against her. I am very old customer of airtel but never recieved such type of experience.

My mobile due is there but there is demand criteria which should follow by company. Recieived call from number - [protected] on saturday.

Please let me know the action taken against her. I will not keep quite if action not taken against her.