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R
RathoreManjula
from Bengaluru, Karnataka
Mar 31, 2019
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I'm not able to use my phone from last 8-9 days because facing internet data and Network issue problem. I have complained about it to customer care 5 times and visit their service center 2 times for the same problem. But my problem not get resolved even in this 9th day. Everytime they are telling different different issue with my problem. The worst part of this is the service provider is not resolving problem and sending me message that my problem get resolved. I have attached the screenshot of messages sent by the service provider. After contacting so many time with service provider I'm complaining here. Please get rectify my problem as soon as possible.
Airtel customer support has been notified about the posted complaint.
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    S
    selvakumarsivakumaran
    from Chennai, Tamil Nadu
    Mar 31, 2019
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    Address: 600071

    Sir,
    i have a recharge 169rs for [protected] mobile number on[protected] at 8.15 PM through my PayZapp wallet but transaction was successful at the payzapp end but recharge was not done for that number. I called Airtel customer care regarding this they told me that the recharged number was new number so we you cant recharge. after that i called PayZapp regarding this they told me that our side the transaction is success, you have to contact operator end regarding this and they gave me a operator transaction id[protected]. So kindly give me my money back, please do the needful. Where to get the money ?


    S.Selvakumar
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      G
      Girish Kumar Naidu
      from Kishanganj, West Bengal
      Apr 4, 2019
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      Address: At-ballichack sahi, Khordha, Odisha, 752050

      Have recharged my mobile number [protected] through my airtel application for Rs. 398 on 27th march 2019 and received an SMS with Transaction reference[protected] and airtel1/del/prepaid txn#[protected] of Rs. 398. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

      regards
      Girish
      Airtel customer support has been notified about the posted complaint.
      View replies
      Speeds have been so slow for the past few months cant even open a website on 4g
      Reply
      Please provide call history last 10days my mail id : [protected]@gmail.com
      Mobile : [protected]
      Reply
      Yesterday I bought a new airtel sim, and today i tried to recharge from paytm but it is showing airtel has declined your order.
      Reply
      I have re charged with Rs 200 & Rs 150 but my account is not activated
      Reply
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        D
        Dhruv Duvedi
        from Basi, Punjab
        Mar 31, 2019
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        I have been contacting customer care members from almost a month and m daily listening same line from them again n again whenever i call then that my internet will work after 4 hours after u restart your phone .
        I have been given reference number a lot of times but there is no improvement in my internet speed .i have even given them the minutest details that the network problem is only in my locality n this is only the reason m still using airtel that it's faster then others where it works
        Airtel customer support has been notified about the posted complaint.
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          M
          Mahesh com
          from Vasai-Virar, Maharashtra
          Mar 31, 2019
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          Address: Kate chowk new sanghvi, Pune, Maharashtra, 411061
          Website: Consumers complaint

          Hello Team,

          Operator is Airtel
          Location Pune new sanghvi Kate chowk Maharashtra.

          I have raise a complaint from 40 days but still now I'm not having a network to call below is the conpaint number which I have raise and taking follow up from. 35 days
          Complaint number Sr No. C4GSP[protected]

          Related to this I have also raised the complaint in TRAI but no help from them.

          Plz do a need full help.
          Airtel customer support has been notified about the posted complaint.
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            M
            mail2zaheer
            from Mumbai, Maharashtra
            Mar 31, 2019
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            Address: ,KOVILPATHAGAI AVADI, Chennai, Tamil Nadu, 600062

            I called up Airtel customer care and submitted the complaint last year on Feb 2018.. ref no. 88960457
            Till now no progress in the network.
            But Airtel says they have already optimised the network to its maximum.. they are also saying they'll need to install a tower but till now not sure whether it has been done or not.
            Resolve the network issue at the earliest.
            Even I have requested for Airtel broadband connection since last year but they always says no feasibility in our area ..
            Airtel customer support has been notified about the posted complaint.
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              S
              Sudhir Katara
              from Noida, Uttar Pradesh
              Mar 31, 2019
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              Address: 602,TOWER-B, MULBERRY COUNTY, SECTOR-70, BALLABGARH, NEAR MUJERI VILLAGE, 121004

              Airtel customer care is not willing to help us. Several times we called them about the recharge done to Airtel DTH but the recharge does not activated for the next day also.we registered a complaint also whose no is [protected] & 87462470.but there is no resolution of our complaint. I have called Airtel customer care for more than 10 times and still complaint remains solved. Even after lodging the complaint they say they do not have any complaint registered. I have mail proof for complaint registered. They said to recharge the dth and channels will start working. I did that as well with amount of Rs.500/- and now these people say they cannot help and back hand team will call for the same.
              Airtel customer support has been notified about the posted complaint.
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                A
                Abhinesh Singh Raghuvanshi
                from Bengaluru, Karnataka
                Mar 31, 2019
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                Address: Shahdol, Madhya Pradesh, 484446

                This is to inform you that for last serval days I am calling Airtel disctv customer care regarding recharge but they not replying properly and give me same accuse everytime they have some technical issues that's why they can't helping me out and due to this we can not able to watch the channels... Actually before I was recharge my TV 240 rs but they change the package without informing and when I asked they told me, you should recharge of 360rs then you able to watch the channels whatever you want to watch and on dated[protected] I am recharged but still they activated the same plan whatever I can see before .
                So please take some action against them..
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Senti Toshi
                  Mar 31, 2019
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                  Address: Tuli, Dist. Mokokchung, Nagaland

                  My wife bought a new Airtel sim card in 2018 and it's having some problems like; not reachable most of the times and 'error in application' keeps appearing on the screen. Visited the above mentioned store for replacement of sim card but we were asked to pay Rs.150/-. Was willing to pay the amount but again asked to provide voter's ID card, was carrying only Aadhar card at that time. So couldn't get the sim replaced, is voter ID card the only mandatory document for a sim card? 'cos we were told to submit none other than the voter ID card only. Is Rs.150 for replacing a defective sim card justified?
                  Airtel customer support has been notified about the posted complaint.
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                    U
                    Umakant740811
                    from Patiala, Punjab
                    Mar 30, 2019
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                    Address: 144008

                    Sir, i am very much harassed by this dth provider, they are added every langues channels + devotional chanel + so many news al most 100 channel today. It is done by 4th time. They will take 3, 4, days after complain and charges will be deducted and will say two time sorry, again after 10 days they will add 65 rs air tel movie channel again i will complain, then they will take 03, 04 days again same story, i donot decide that who is master consumer or service provider, if someone not aware they will simply charge for the month.
                    Pl take action on that as early as possible
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                      N
                      Noushad Nm
                      from Kunnamangalam, Kerala
                      Mar 30, 2019
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                      Address: Mysore, Karnataka, 571301

                      I recharged my dth service on 27 march
                      And my service is not yet activated even after three days
                      I called airtel customer care several times and they have no idea about it
                      I visited airtel showroom they are saying within ten minutes and she told same ten minutes for more than 15 times
                      Worst service worst customer care
                      Even my account is suspended they are dedudcting daily rent from my account
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        KishoreKE
                        Mar 30, 2019
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                        Address: Hyderabad, Andhra Pradesh, 500090

                        Dear sir,
                        My customer id for Airtel DTH is [protected]. I am not receiving signals from 9 days. By calling customer care service they are promising to solve the problem on same day and not even trying to solve problem and sending me SMS message
                        "We regret the inconvenience caused to you.Your service request number 87242473 for your Airtel DigitalTV ID &CUST_ID is in process and will be resolved at the earliest."
                        After sending SMS Airtel DTH not even attempting to solve the problem and daily eating My balance .
                        At least make a attempt to attend to your customer AIRTEL.
                        Thanks.
                        Kishore
                        Airtel customer support has been notified about the posted complaint.
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                          P
                          PavithraAa
                          from Kodungallur, Kerala
                          Mar 30, 2019
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                          Ask i am using airtel 4g data services. My internet speed is becoming so slow day by day and i have 1 gb per day, i can't able to use half of the 1gb a day because the internet is much slow. And then, even after i reached half of 1 gb, the internet never ever works for the rest of the gb.. This is sooo bad and i can't use at emergency cases. Please do concern and recover my issue.. Thank you
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                            A
                            Akshay Khanna123
                            Mar 30, 2019
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                            Address: Nagpur, Maharashtra, 440022

                            I had done a recharge yesterday on dth.
                            But channels are not coming, everytime it is telling me to recharge. I have already contacted customer care for 6 times since morning and they are always assuring me that they have refreshed and it will come in 30 min. Already sixteen 30 minutes have passed since first call. I am free irritated as a took connection with such a great joy and now this is what i am getting..
                            Airtel customer support has been notified about the posted complaint.
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                              G
                              gurpreet202898143
                              Mar 30, 2019
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                              Address: Jalandhar, Jalandhar, Punjab, 144005

                              Please provide address and owner of this number.
                              He is calling and harassing my family and friends.
                              He even got private pictures of my wife.
                              Please help me to find this person
                              He is calling on all numbers and sending pics to everyone saying he want 20000
                              I dont want to go to police it woll become public and i dont want that
                              Please help me in this pls
                              Airtel customer support has been notified about the posted complaint.
                              Mar 30, 2019
                              Updated by gurpreet202898143                               Number about this number [protected]
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                                E
                                Edu Help
                                Mar 30, 2019
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                                Address: Sonipat, Haryana, 131101

                                Respected sir i had recharge my airtel number [protected] from airtel payment bank wallet with offer of rs. 100 cashback on first transaction.
                                But i did not received my cash back amount.

                                Details are as under

                                Recharge done on[protected]:15am, mrp:rs448.00, gst 18% payable by company/distributor/retailer:rs68.34, transid[protected]. To check your balance, validity, call tariff and best recharges, dial *121*51# or download my airtel app, click www.airtel.in/5/LBNV

                                Hello! You have added rs.398.00 in your airtel payments bank wallet. Avl bal rs.398.00. Txn id. [protected].

                                You have successfully done a airtel prepaid recharge for [protected] of rs.398.00 from wallet [protected]. Avl bal rs.0.00
                                Airtel customer support has been notified about the posted complaint.
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                                  U
                                  Uday Kumar Mallick
                                  from Bhubaneshwar, Odisha
                                  Mar 29, 2019
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                                  Address: On the connceting lane between Kachari Rd & Cicus maidan Rd, 713130

                                  The airtel store staffs at katwa in west bengal, loacted on the connecting lane of kachari road and circus maidan road forced me to pay rs.130/- for opening airtel payment bank account whreas i got the balance of rs.100/- in my savings account.

                                  Even they are charging for sim upgradation to 4g, which they are not supoosed to take.

                                  When i asked the reason for taking extra money which is nothing but undertable money, they started musbehaving with me.
                                  Airtel customer support has been notified about the posted complaint.
                                  Apr 01, 2019
                                  Updated by Uday Kumar Mallick                                   Merely notifying them will not work, will it ?It eill not change their habit hopefully . You can seen then still dojng the same thing .
                                  They should be given showcause letter rather . Further such touting may hamper their career .

                                  I have seen customers coming to point & going being unhappy murmering that they may leave airtel services if such things go on .

                                  They are getting salary from airtel and doing such fraud scheme . Will you let this happen ?

                                  It will, at the end of the day, will reduce the customer of airtel in that particular zone .

                                  I am telling these beacuse I have been a airtel customer since years and I care for .
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                                    D
                                    droy1991
                                    Mar 29, 2019
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                                    Address: 92/1 CHARU CHANDRA PLACE EAST ., Kolkata, West Bengal, 700033

                                    This number belongs to my family mrs. Juthika sarkar and i need the incoming and outgoing call details of month march 2019 of my number as i had mistakenly deleted one of the incoming call from distant relative. I cannot contact him and it is very urgent. I am in genuine need of the number. I am ready to pay any charges applicable. Please contact with me at [protected] for further details.
                                    Airtel customer support has been notified about the posted complaint.
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                                      C
                                      Chitarsen
                                      from Bengaluru, Karnataka
                                      Mar 29, 2019
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                                      Address: Bangaluru, Bangalore, Karnataka

                                      The airtel digital dth (Id [protected]) recharged on 17 mar 19. Since the problems are creating by dth provider. Once i forwarded consolidated desire channel with channel no. As per their advice.
                                      The certain channels are not released which i submitted. A lot of correspondence has done but there is no proper respond.
                                      Sometime removing the channel and some times adding their own fashion.
                                      Plz advice to resolve the issue at the earliest.
                                      Thanking you
                                      Airtel customer support has been notified about the posted complaint.
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                                        G
                                        George Chakri
                                        from Mumbai, Maharashtra
                                        Mar 29, 2019
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                                        staff working airtel store, vedayapalem, nellore

                                        Address: Vedayapalem airtel store, Nellore, Andhra Pradesh, 524004

                                        Today i visited an authorised airtel store referred in the complaint subject for number portability purpose, they issued a new sim by collecting 50 rupees, they denied to issue bill also. I enquired about the charges for getting a new sim i came to know that it costs about 19 to 25 rupees. So kindly look in to the matter and take strigent action on the staff working at store mentioned. If this kind of activities persists means name of the...
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