Airtel Complaints & Reviews

Worst service i ever seen. Raised complaint many times within 4 years about network issue but every time the customer executive told that "dear sir, we are upgrading the tower at your location. Within 3 months you will get best network." and i am hearing this lines since 4 years. You are not capable to provide network or not capable to give proper solution.

I recharged my Airtel DTH on 26 April 2019 with amount 320 Rs from Paytm.
The plan was represented as validity of 1 month.

So, it was atleast supposed to work till 25 May 2019.

But Airtel expired the plan today on 14 May 2019.
They expired the plan even before 20 days.

This has happened a lot of times before but we didn't care much. Now I decided to take a stand.

My airtel customer id[protected]

I had logged a complaint on 27-april-2019 for lost sim and i was told the sim had been deactivated. However i want to close my connection but until today 15-may-2019 the connection has not been closed. I was told for closing the connection address verification is required and it was done on 3-may-2019. However still no action was performed. But i still getting emails from customer support that address verification is required and i need to clear my outstanding. I had paid all my outstanding amount as of today. Please help to take action on this immediately

Hi, I am Kamalakar B Shinde, My Mobile Number is [protected], My original Mobile postpaid plan is amounting Rs.199/-. further, after my concern along with Airtel executive it is changed in month of Oct-Nov 2018 to Rs.149/-. From last two months it is noted that my plan is again changed from Rs.149 to Rs.299/- directly with out my concern, without any information. It is again shocking that in last month my Mobile Plan changes from Rs.299 to Rs.499/-. within this period I frequently visited to your airtell galleries to appel the same and call on 121.
Sir, It is very clear that without my concern, without any notice, without my requirement, Airtel company is frequently changing my plan and without considering my financial ability to sustain the same. I would like to inform you that I am not responsible for such a type of Ridicules issues created by your Team, secondly I will not pay a single rupee for these additional plan, forced by Airtel.
Please look in to the matter seriously and resolve the issue along with settlement of my previous bills as early as possible.

Thanking You.

Sir,
I was downloaded my airtel app 2months ago for my airtel dth recharge purpose. But beyond 4-5 days not response this app & not shown my mob. No as well as customer id. Hence i not able to recharge my dth & no change any plan.
So i humble request to pl active my airtel app as per priority basis.

Name :- aba pandurang yamgar

Customer id :- [protected]

Mob no :- [protected]

I cannot recharge my airtel number online and have made a transaction 7 times since morning! I spoke to the customer care executive and he said there are no possible obstacles here while the server could be down. But i tried to recharge the phone for a jio number and it was successful. So i tried recharging my phone through paytm and amazon and no success again.

I regret porting my number to airtel with such a service being provided. I need my refund back now for all the 7 transactions i made. Urgent addressal is neede don my concern here!!!

Hi sir
i am your prepaid coustmer my mo.no.[protected]. plz send the incoming and ougoing call details to my email id my id is "[protected]@gmail.com"
i face big problem in my no.so please solve the my problem urgently.
i also request you.
i also call custermor care 121 then told me type sms maintion details mail id and require month send to 121.this process i am three time do but no reply.
so please send my call detaials,

Sir,
In reference to the subject cited above i would like to draw your kind attention and necessary action please. That sir, it is learnt that the company is under going construction of airtel tower at chilliso village and landowner is being paid to t. Shou as land owner of the said tower location at chilliso.in this connection, i would like to bring to your kind notice that the construction tower at chilliso is not in the land t. Shou site.
It is therefore requested to immediately stop the ongoing construction work as well as payment by the company through t. Shou account until and unless the dispute over land is settled amongst us to avoid escalation of misunderstanding from bad to worst on the matter.
Your prompt action and acknowledge is highly obliged and anticipated.

Your's faithfully,
(Lusha)

Hi,
I am facing data problems from last 3 months and complained so many times. But did not get any response till date. I am also attaching the sample video for the same. Airtel is saying that its the fastest network in India, but before saying this thing just watch my video and after that you'll realise that you are the wrost network of india.

Hi
This is chandrashekhar vaidya here my no is [protected].
I’ve been charge booster charges from jan’19 onwards. Which i’ve not activated from my side. You can check my records, then why am i charged for.
Same i’ve been complaining to customer service for every month they promise me they will escalate this issue but nothing happens beyond that, and last month i received cold from your billing department saying you need to pay these charges since the bill has been raised, we’ll reverse two months charges in your next bill. This what was promised to me.
But i noticed that i’ve been charged for booster charges this month also. What is going on? This is called cheating.
I want action on this issue for last three months asap.
Stop charging and reverse last three months charges. I’m not going to pay this please.
Regards
Chandrashekhar vaidya

Dear sir
I want to know the call details [incoming, outgoing
And sms]
Of the airtel number [protected], on date of [april 01] to
[may]
. Please kindly send details to [protected]@gmail.com

Its my mobile number and i am knowing my call details [incoming, uotgoing and sms].

Its very urgent sir, please doing fast.

Thanking you

Your faithfully
Md waliullah

Hi,

I have been living in Germany since 2015 and have been using airtel postpaid.
I am paying 235 Rs every month and use this number just to get bank OTP purpose.

Last month Airtel people activated the international roaming on my Airtel Sim without my consent.
Due to this I started getting many calls on my Airtel number. Also my data was also being consumed in the background.

I repeatedly requetsted Airtel to deactivate this internatinal roaming on my Sim but they always activated it again in few days.

I have a long email chain where I am requesting them to deativate it and they again and again activating it back.

Now they have sent me a bill of 2500 Rs.

As we can see this is a clear case where the Airtel guys want to make money from customers by giving them the service they never asked for.

I will not pay this amount and want to get some compensation for this mental torture done by them.

Thanks & Regards,
Deepesh

Sir/madam,
I received a phone call from airtel dth and she give me a offer of 799 validity for 6 months and told me that i can view my existing channels which is activated on my id [protected]. Then i recharged by that amount but they don’t give my that old channels (Existing channels) they give their own channels which i didn’t watch.
Then i complanin on their costumers care no. But they are not giving me that channels and also not refunding my ammount so please help me
My dth id is [protected]
My registered mobile no. Is [protected]
And the number from i received that phone calls on 04/05/2019 is tel: [protected]

My regd telephone no is[protected]. After recent cyclone I have lodged my complain 3 times with customer care. For last 10days no channel is coming.They are taking time repeatedly to send their engineer. They should be instructed not to charge any amount for the dark period.Starting from 7th May2019, everyday I used to Lodge complain with the dth company and they used to give me assurance to send an engineer for necessary repairs. They are also charging daily charges from my monthly subscription.
Please do the needful.

We tried to upgrade old sim to 4g sim yesterday ie : 2019-may-12 8:30 pm ist.
But, 4g sim is not yet activated. Received two messages yesterday one after another as below:
First message: thank you for choosing airtel! We are setting up your services please wait. At 8:57 pm
Second message: activation request is not recieved yet. Please retry later. At 8:58 pm
My phone number:xxxxxxxxxx
Email id: [protected]@gmail.com

I had accidentally recharged wrong number and not i am not getting any help from customer service. Request to kindly reverse the transaction to correct number. Below are the transaction details:

Correct mobile number : [protected]

Wrong mobile number : [protected]

Amount :998

Transaction id :[protected]

Please do the needful and let me know if any additional details required

Since i missed phone with simcard i need my phone contacts so send me my call histories or frquent calling numbers at the earliest it is very very urgent since i am an actively practicing advocate
Expecting your response at the earliest
Do communicate the details on only text message

Otherwise i will put irreparable loss and professionally get my image down

There is no internet speed in our area even if it is 4g network. Its only less than 10kbps. Why there is such a problem in 4g network. You are jusy fooling the peoples nothing else. I think its waste of taking an unlimited pack in this slow network. Nowadays your service is also not good. If it continues the same i will be looking for other service provider.

Phone/mobile number: [protected]

Dear sir,
I have received a call from [protected] of airtel executive officer. He told me to recharge my airtel dth of a amount of 1349 and my benefit will be all bengali channels and cartoons and many more. As his talking i want to confirm it so i call airtel customer care executive and he also says the same. So that i have done this recharge and the tv is shows for some minutes and after that it is off. Now i call of the executive and he says that the package do not have any bengali channel. Give me a proper solution as soon as possible. My digitaltv id is [protected] and mobile [protected]. This matter is not acceptable.
Thank you

Dear sir,
I have received a call from [protected] of airtel executive officer. He told me to recharge my airtel dth of a amount of 1349 and my benefit will be all bengali channels and cartoons and many more. As his talking i want to confirm it so i call airtel customer care executive and he also says the same. So that i have done this recharge and the tv is shows for some minutes and after that it is off. Now i call of the executive and he says that the package do not have any bengali channel. Give me a proper solution as soon as possible. My digitaltv id is [protected] and mobile [protected]. This matter is not acceptable.
Thank you