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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 553

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E
Eshwar M
from Bengaluru, Karnataka
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airtel postpaid -change of base plan without my consent

Address:Srinivasanagar, Banashankari 1st stage, 560085

Hi,

I am using Airtel postpaid from more than 15 years, recently i have noted that airtel has changed my base plan without my consent.
I was using base plan of Rs 199 from June 2018 but in the month of September 2018 it was changed to Rs 299 for myself and my wife number without my consent. When i called the customer care, he is telling that they have sent messages regarding it to my mobile, which i have not seen at...
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Address:Hyderabad, Telangana

Airtel executive ported my bsnl no([protected]) to Airtel on 28.01.19 but he did a mistake in sending draft unsigned NOC so activation took 15 long days. Due to this delay I was promised by airtel Executive at Hyderabad that I would be given 2 FANCY numbers as add-on under 799 post-paid plan, in which I am entitled to get 2 free add-on numbers. But I was not given those 2 fancy numbers even after 13 days since activation. Since 12 Feb 2019...
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I
Ilyas Mohammed
from Hyderabad, Telangana
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al carte channel selection through airtel digital tv official website

Address:Flat No. 107, FF, Suvidha Homes Apartment, Suvidha Colony Keshwapur , Near Ramnagar Masjid,, 580023

I have selected the airtel tv channels through La Carte but both the times there is no honest resolution by Airtel to incorporate the same into my account and commence my billing cycle accordingly. I had even selected my choice of channels through Airtel Channel No. 998 this is also prove to be futile.

Airtel is not trasparent and difficult to deal hence I am going to change my service provider from Airtel Digital TV to another....
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V
Vaidyanathan Palaniappan
from Coimbatore, Tamil Nadu
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dth - dbr is deducted even after activating safe custody

Address:620018

My airtel digital tv id is [protected]. I had requested for 3 months of safe custody and the same was activated on jan 19, 2019 for 100 rupees. Following which my balance went to -3 rupees and i recharged again for 100 rupees. So my balance on jan 19, 2019 was 97 rupees. And my connection also was inactive. However from from feb 8 or 9, 2019 i was deducted 6 rupees everyday and my connection was showing as active. My balance today is 1 rupees....
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T
tubemint
from Varanasi, Uttar Pradesh
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airtel keeps redirecting to https://one.airtel.in/rcconf

Airtel keeps redirecting to https://one.airtel.in/rcconf

I also need to know if this url belongs to airtel

This has been happening since morning today (Feb/25/2019) i have followed every instruction given by your customer care rep. One thing i must tell you that your customer care team is really knowledgeable and courteous.

I need this to be resolved asap....
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J
j puneeth
from Hyderabad, Telangana
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twice recharged on same number

Address:Hyderabad, Andhra Pradesh, 500033

Hi recharged twice on same number for 1699
And airtel wants to keep the money, it's sad once a genuine company with good network, has network issues and is stooping to this level that they say u have done it so we are not responsible and want to keep the money.
[protected] .
Kindly refund the money....
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D
Divanshu Manchanda
from Hathras, Uttar Pradesh
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cross connection from my sim

Hi sir/madam, please help,
The cross connections from my sim has been increased. Whenever i call someone, i'd to have cross connection. Due to which i'd to hear other people talks. So this is my request to airtel, to please resolve this problem at the earliest, otherwise i'll take strict action, against it.
This is my request and please resolve it....
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S
SharadaKaragunda
from Bengaluru, Karnataka
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wrong recharge - not ready to refund

We tried recharging 1 number with 35rs to continue incoming calls. But they have deducted 3598rs and they are saying its our mistake itself. We entered 35 manually and we recharged through net banking. Its not a small amount. We shared our problem with collegues/friends and many of them faced the same problem. Airtel purposefully deducting our money and saying 'we cant do anything for this, you have selected your recharge amount'. Dont they...
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R
rohitkumar05bit
from Bagli, Madhya Pradesh
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customer care change tariff plan according to lootera airtel dth provider

Address:Quater no. - C11, Chotiya coal division, Balco, Korba, Chhattisgarh, 495445

Dear sir,
In my tv account balance is showing 124 rs, but my tv account is suspended & when i call customer care they said different thing in each hour.
My customer id-[protected]
Name-rohit kumar
Provider-airtel
My [protected]@gmail.com
Mob-[protected], [protected]

My tv screen showing balance is 124 rs, rather customer care saying that balance is 7 rs, they tariff plan rate...
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S
Shivam Gagneja
from Noida, Uttar Pradesh
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internet and calling issue

Address:110031

Unable to make calls and no internet issue from 5th february 2019,, and haveing 4 airtel connections and facing issue in all connections,, after contacting to airtel customer careand nodal team of airtel they says everytime, a site upgradation at your location has been taken into consideration please wait and be patience but without calling and internet how i wait,, please help...
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J
Jeba Living
from Namagiripettai, Tamil Nadu
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internet balance is empty without using

Address:518/31, Gandhinagar, Walajapet, Vellore, Tamil Nadu, 632513

Morning 7:30 i turn on my data and send someone message in whatsapp and put my phone in charge
9 o'clock i take my phone and open facebook video not loading and a message came i used 💯% data
I shocked i don't allow any auto update
Not turn on hotspot
My balance is gone empty
I call the helpline she simply said my system showing you consume the data
I said to her the above details and i said...
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S
Sula123
from Palghar, Maharashtra
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postpaid number conversion

Address:Near Chatrapati Chowk, Kaspate Wasti, Wakad, Pune, Pune, Maharashtra, 411057

I requested to get my corporate connection being transferred to my personal name, submitted all my docs to nearest airtel store took rigorous follow up for 3 months but nothing was done. I mailed to airtel for getting help, received a call saying we will work on ur issue but again nothing happened.
Now my number isn't working and all the customer care agents are saying is as this is a corporate connection so they can't do any thing...
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U
Umakant740811
from Patiala, Punjab
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i have not chosen channel but it is shown to my and taking charges also

Address:Jalandhar, Punjab, 144411

My dth no - [protected], total no including hd and ala-cart an dd mendetory no of channel choosen below 80. But from four day channel showing me 173 channels. I dont want to watch that much channel. Today i removed from my previous collection of channel one channel instead of getting lesser amount it has gone up by 50 rs. And there is no option is giving me option to remove other channel (Which is provided by own airtel people). It is clear...
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I have called customer care of airtel to request to tell me the 30 days plan for uk as international roaming.

I checked with her follwing:

1. Recharge amount: she said 2500
2. Validity: she said 30 days
3. Whether 3g will work there or not? : she said yes
4. Free incoming calls : she said, unlimited free incoming
5. Outgoing: she said 1500 minutes.

So i did the recharge...
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A
amit4ritz
from Bengaluru, Karnataka
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airtel is not ready to disconnect my broadband connection

I am trying to disconnect my broadband connection of airtel vfiber due to it is not working most of the time.

I am calling past one week to take disconnection request but they are giving some or other excuses and not accepting the disconnect request.

Latest excuse is : "sir please remove the broadband account from the myairtel app, only then we can disconnect the connection"

The fact is that...
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D
Deepraj Mishra
from Gwalior, Madhya Pradesh
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my selected plan not activated and wrong packages updated my dth

Address:Bharti infratel ltd, Gali no 5 dhawari satna, Satna, Madhya Pradesh, 485001

My selected plan not activated as par my selection total 86 channel. And monthly pack 231 reupes par day 7.7 but worng charge amount deducted by dth operator appox 15 rupees par day and any information not provide by dth operator so pls help. Six to seven time call to coustomer care but no response all time sarver problem or update you pack as soon but still problem not reslove....
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V
VVS Ashitosh
from Chennai, Tamil Nadu
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unable to send text message

For some reasons unknown i am unable to send text messages from my airtel mobile number. I checked with my balance amount and tried to solve the issue from all the possible ways from my side but unable to. Last i remember sending a text message was couple weeks back, but not exactly sure what happened after that.

I even tried to contact customer care through 121, but god knows what option to select to talk to a person with...
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R
Ravi Tudu
from Patna, Bihar
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unsatisfactory service regd no 3024221109

As per trai guidelines i have selected 121 channels as per my choice and recharged my account with rs 410 in two transactions of rs 150 and rs 260 and sent sms after scanning the qr code today morning at 9.30 am but my services have not been activated yet. When i talked to your customer service executive i didn't get satisfactory reply. Moreover the process of contacting your customer care executive is very irritating. When i asked your customer...
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S
satyam.s2007
from Lucknow, Uttar Pradesh
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airtel digital tv. pathetic service provider

My name is subhash ghosh and i have been a regular customer of yours from 7-8 long years. (Customer id - [protected]). Earlier there were some issues, but overall i was satisfied. But now from these past 20 days i am having a worst kind of support and services from your side, that made me think to change to other service provider.

Actually the problem is-

1. I choose my package (La carta) on 30th january, before...
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K
Kuldeep042000
from Pune, Maharashtra
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airtel dth fraud

Address:Mumbai City, Maharashtra, 400005

Consumer id [protected]
I selected pack for rs.348 & for 1 week they didn't migrate me. After 2 calls to customer care which have minimum of 20 minutes of waiting, they finally migrate me to the new pack but cleverly didn't give me 6 hd & some free channels selected by me. After following up again they finally activated hd channels but have charged me extra. Now my pack is showing rs.423 per month.
Cheat your are. Customer care...
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