Airtel Complaints & Reviews

The box of airtel is not working and because of it not able to watch any of the channel. We have been trying but it's really not working. And we are highly disappointed from the services as well what is the use if they are ignoring our complaint. We have been continuously calling the customer care and that to complaining online but getting no response its been quite a month. And this is very disappointing that airtel company is making trouble toh the customers by not helping

Yesterday i received a call from [protected] where your representative appeared to misbehave with me. I was polite and gentle enough but still was misbehaved by your executives. I feel ashamed of your company even of being a regular customer here, i received such insults. I would not ask you to apologize instead mark my words for your representatives who talk to your customers being rude and disobedient. I hope your company to take action against such employees who disappoint your customers.

Hi,

I am writing this out of my frustration as i am sick and tired now by calling your customer care agents!!

I had recharged my number [protected] on 6th may with my usual pack of 399 through airtel app, after selecting 399 pack, the app applied 50 rs voucher and effective amount of 349 which i paid, now the pack validity is showing just 28 days instead of 399, upon calling (Like thousand times) your customer care, i got to know that your system had some problems and didn't applied vouchers correctly for many customers and the issue would be resolved in 72hrs, it's now 5th day and still i see no action from your side, i could see multiple queries logged for my problem on airtel app but none of them is resolved yet, what's so big deal that you are not able to resolve this and update my plan correctly?

Either you give me my refund or update my pack validity, if not possible let me know and i would be happy to switch to other operator!!

I was in vietnam from 21st april’19 to 23rd april’19 and used 649 per day pack for international roaming.

On 24th april’19, i deactivated the pack while i was in thai airport.

During 5 hour stay at thai airport, my incoming, outgoing and mobile data usage was zero.

My bill should be 649*3 = 1947 plus taxes. However, the bill i received is 3, 744 plus taxes.

They have charged three days pack extra as roaming charges.

Its not even been 3 hours already my 2.5 data is used and i dint use that much i need my data back this makes me hate airtel and if I dint get back my data today im gonna change my account into Vodafone because im also having so many issues on network as the net is so slow some times so please look up to it and get back my data

Im airtel digital tv user, please help, i am totally harassed by airtel, since few days and aren't solving my problems

My airtel digital tv customer id [protected], i had installed airtel internet tv at my home and im not satisfied with it, without recharge no features are working thr internet features and recordings feature both, if i can't view my things without recharge why should i use it, and the customer care person also didn't gave me full information about these limitations, and when i wanted to talk about it to them they say there will be call from higher person regarding this situation, but i waited 4-5 days there call didn't came., when i want to change my pack there was a channel customisation option on channel no 998 but now it shows this channel doesn't exist, the in app customisation isn't working, i m totally harassed and want my old set top box back, so pls provide any help regarding this matter or i will go to consumer court for this, my name is manoj and my mobile number is [protected].

Sir, i recharged for 225 on 31 march 2019 to the above-mentioned i'd via netbanking. The amount debited from my account but not credited to my dth account, when i raised complaint airtel customer care said it will take 7 days to refund me. Till date i have not received either credit to my dth account nor in my bank account. My registered complaint no is 88043790 dt 15 app 2019. Multiple calls i have made to airtel customer care no proper reply.

Airtel has the mentality to disturb its custoners.

Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now i want to make a recharge of rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become # hungry fellows who don't have guts to earn your income and become greedy beggars by looting the customers every month or every 28 days. Really shame on you greedy hungry fellows who don't have self respect and respect for the customers. You people are such type of low mentality people that you forcibly deduct rs. 23/- from the customers balance without taking their consent. This type of attitude is shown by fraud and beggars which you are become fully. It's better for you people to leave the job and take one big katora and sit on the roads for begging so that ongoing people will give you beg as you are the greedy hungry fraud beggars to loot the customers. If you people have little bit self respect and respect for the customers then reply with the ussd code for recharging the rs 35/- from main balance instead of forcibly deducting rs. 23/- without taking the consent from the customers. Shame on you greedy hungry people for showing such nasty attitude and behaviour towards the customers.â  â 

Somebody should file a complaint it's been happening for a long time.

I recharged for 1gb per day pack and the data is getting over very soon, today i installed another app for ture balance usage check, where it showed how much data i really used. I was not suprised to see airtel steals 300mb everyday out of 1gb data.

I have the screen shot i will share

Every month my balance deduction on rs. 23 automatic on huge prepaid balance. I could not afford but continuation many times complaint but not ivrs code for stop prepaid balance. This is big issue or harrassment feeling for valuable customer for airtel.

Please take action early validity expiry on 13.5.19 reagain balance deduction i am poor.

Mobile number is [protected].

I want to inform you that i mohammad ashfaq ahmad from jajpur road, odisha. My voice call clarity and internet browsing quality is very very poor since 20 days and some time airtel network signal is zero so that i faced many problem to call some where and internet browsing.

I request to please reply me and short out this problem as soon as possible.

I'm staying one of apartment in harlur road opp sarjapur road bangalore, we have 120 units and most of them using airtel service. We are having major network issue in our apartment, lot of residents facing this issue from several months. So we requesting you to provide us network booster in our complex, we are happy if you are attend this issue.

Thanks and regards
Hariprasad

Dear sir,

I am making a new house as per municipal corporations building plan and bye laws. This is to bring to your notice that there is a airtel junction box right infront of my gate. This junction box was installed without my knowledge or permission. This is to request concerned department to please get this box removed at the earliest. Address is :
J-17a, haus khas enclave
New delhi.
Abhishek jain
[protected]

Status
Success

Airtel mobile top up
Oxigen

Order total
₹ 169.00

Total amount
₹ 169.00

Csc ref
[protected]

Ordered on
11 may 2019

Status
Success

Airtel mobile top up
Oxigen

Order total
₹ 169.00

Total amount
₹ 169.00

Csc ref
[protected]

Ordered on
11 may 2019

Status
Success

Airtel mobile top up
Oxigen

Order total
₹ 169.00

Total amount
₹ 169.00

Csc ref
[protected]

Ordered on
11 may 2019

Status
Success

Airtel mobile top up
Oxigen

Order total
₹ 169.00

Total amount
₹ 169.00

My phone accidentally fell down and the screen got damaged, i had airtel postpaid connection so i applied for claim through airtel secure but they refused to repair my phone stating that “the cause of damage was found to be due to improper handling”.
How can they say that i bought my iphone 6s for near about 45000, i take care of it more than anything. The incident was totally unexpected and unintentional.
I think they need to revisit the definition of accident and consider my claim.

I have the worst exp with airtel they have no clue what they talking. I had prepaid sim and my husband is abroad so i went to airtel and told them i need to make this prepaid to postpaid and he is not here. They said you can add on to your plan. I got it added and he gets an sms saying call up airtel tomorrow activate the number and he cant do that coz it says no service. I am calling customer care saying he can't call up airtel ciz it shows no service then they saying he needs to be in blr. Now prepaid is deactivated nor is this working.
They have no clue what they talking. Airtel really sucks

Wherever I keep my phone I ain't getting range I can't call anyone it takes time to connect the line and I don't get any incoming calls because there is no range please do something immediately or else I will have to stop using Airtel. It's really long that I have been facing this issue and it's only now that I stepped to complain. I need range already to call that will be more than enough

This is to inform you that i got a call from airtel DTH service provider customer care executive stating that in 799 INR i will get 6 month service with all the channel as my previous pack. So i recharged my airtel DTH with 799 INR. But when i started surfing around all the channels i came to know thy are giving only free broadcasted channel for 799 INR for 6 month. Same has been informed to airtell customer care but they have not taken any action with respect to refund my money or to activate same channel as they promissed.
My contact num - [protected].
Sandeep kumar.
Marine officer.

I have a mobile service issue for Number +91 [protected] in my residential address Plot No -101/203, Near Vijaya Homes, Vennelagadda, Boudha Nagar, Suchitra, Kompally. 500055.

I have raised a complaint regarding poor network and zero data service on 26.04.2019 and this was to be solved by 30.04.2019, since it was not solved
It was escalated by Mr. Naveen (Floor manager Airtel) and took 72 Hrs for escalation and
it was not solved, then Ms. Deepika had escalated the issue again on 03.05.2019 for 48 Hrs and issue didn't get solved,
then the complaint again escalated on 06.05.2019 by Ms. Angel even now the complaint didn't get solved,
then on 09.05.2019 again the complaint got escalated for 24 Hrs even then the complaint didn't get resolved.

Today on 10.05.2019 15:00 to 15:45 I received a call saying again the complaint is being escalated for 48 Hrs

I am feel ambarassed that no one in airtel is taking responsibility to solve my network issue even after more than 15 days.

I am not able to speak to my family peacefully due to the week network and no data services, I am just being fooled each time I call to them.

I have not received any kind of call from the network team of Airtel and even after trying myself to speak by giving miscall to 515 even after that there is no call back by the airtel team.

Please solve the problem or help me out in this.

I don't have enough money to maintain 2 connections of mobile and broadband in home due this high living cost nowadays.

I am loosing my self control and good relation ship with family also.

On 21/04/2019 my friend got a fraudulent call from phone#:[protected] where she was take my debit card and she was informed about my debit card for which they needed a otp, it was unfortunate that she provided to them the otps and i lost my total amount 35000 and in that one transactions of rs. 1999 they added in airtel money wallet. Then i lodged a complaint in the cyber crime cell hyderabad police. But they are delay my complaint. Please help me about providing that wallet details, iam physically disable i tried but i would not able to go to everywhere for my issue. Please help me. Please..

Please find the details below:

Debit card :
First four digit : 5103
Last two digit : 56

Date of fraud call : 21/04/2018
Amount :rs. 1999

Regards,
Gangashekhari yarva