Airtel Complaints & Reviews

Hello, i'm using your your services on mobile no [protected].
On[protected], i have to make recharge of rs. 245/- i have tried three times fo it as per following transaction id's
1.[protected] for rs. 245/-
2.[protected] for rs. 245/-
3.[protected] for rs. 245/-
Initially your portal has shown all the three transactions as failed. But after a couple of hours i have got recharge of rs. 245/- vide transaction id[protected].
The details of all the failed transaction status are mentioned above for your reference. Kindly arrange to make arrangement to refund me the amount of rs. 490/- against any of the above three failed transactions immediately.
Thanks

My monthly airtel dth plan is 219/- pm, and i do recharge at end of the due date, my dth validity was of 17th march 2019 but on the 15th of march 2019, almost all of the zee and some other channels got deactivated suddenly without informing me. I thought it might happened due to my balance are low, but later i've recharged again still the channels are in deactivation mode. I tried to talk with the customer care people, but the calls are getting engage every time. Then in the afternoon time i got a call from their customer care service and i said the problem they said me. It is the new rule of trai, and we have to follow. I don't know here lodging the complaint will help me or not..
Thank you.

Please i want my recharge money return
My airtel dth service is not showing selected channels ndtv india or another marathi channles i was lodge the complaint in customer care service hydrabad but there is no result found. When i checked the channels then it shows service not available but real fact is that we already subscribe the channel which are not shown in my tv

Airtel company is not provideing better service the are charging extra data I am using low today I used 400 mb data and company charge 700 mb thay are charging this kind many time they are making fool of castmar I am not stasfied with deta charge two pic. I am sanding you my airtel number is [protected]

I have reacharged with 399 pack but it got failed due to technical errors but my money got debited with that amount I got a msg that I will get the refund in 7 days still no refund I have got and not got any resolution or any revert from airtel and tried to call customer care but not got any solution.

My name is Pramod and my Airtel DTH ID is [protected].
I put the shift request of my connection before 3 days and waiting for technical guy at my home. That is why I didn’t go office and leave other personal work as every day the costumer care guys telling me that the technical guy is coming in 30 minutes maximum. But nobody came till yet.

I have called them more than 15 times but till yet nobody resolved my complaint.

Looking forward to take action against them.

Thanks

Hi there
My name is kailash rajaram dani. My account balance 198.88 in 16 march 2019 and 17 march 2017 is only 63 rupees. I was called costomer care they didn't any response regarding my issue.
My number is [protected]

Message from airtel in 16 march is
Customer id: [protected], a/c balance:rs.198.88, current monthly charges: (Rs. 175.86), validity:18-apr-2019

Sir,
I complaint several times to customer care, and given g mail, but no signals are improved from six months. Every time i renival my 4g mobile with 399 rs, for 82 days, vice calla have no probleme, but vedios are avaible, no down loads are possible.
I think port is best way.
There is no proper reply from customer service.
My mob. No:[protected]
Name:shekar sulibhavi
20/1, 4th cross, 4th main, kumarapark west, bengaluru
E. Mail. [protected]@mail.com

My phone no. is [protected] for last 4 days from 13th March onwards I have not getting phone calls as well as coverage in. I have changed another phone set also but not working. I am using your phone no. nearly 2 years suddenly it is not coming coverage hence kindly help me to come out. other wise i have compeledl to switchover to anonther company

A fraudster calling from sbi debit card department inform me that i don't have micro chip debit card and take all my details and use it for his personal transaction dated on 12/03/2019.
Details

1) ecom
Pur/airtelmoney/mumbai/120319/13:35 (Debit : rs 2000)

2) ecom
Pur/airtelmoney/mumbai/120319/13:36 (Debit : rs 2000)

3) ecom
Pur/airtelmoney/mumbai/120319/13:37 (Debit : rs 2000)

4) by debit card-othpg 729186
Airtelmoney mumbai (Debit : rs 1998)

5) by debit card-othpg
[protected]airtelmoney
Mumbai - (Debit : rs 999)

This all not done by me.

I have two very major issues with my number which i'm mentioning below...

1) 4g to 3g fallback is not happening automatically so i'm not getting any incoming calls when i'm on airtel 4g... I'm having to put my handset on 3g only mode to receive calls... Outgoing calls are fine...

2) airtel is not being able to detect my 15 years old airtel prepaid number...

I can't dial 121 or 198 from my number as airtel is not detecting that it's an airtel number... Even airtel's customer support people are telling me (When i'm contacting them from my brother's airtel number because from my own number, airtel is not detecting me as an airtel customer) that i'm not an airtel customer & i'm making a mistake in telling them my own number which i'm using since like 15 years now...

I'm an airtel thanks customer from several months now & a loyal customer of airtel since 20 years now...

We have other airtel numbers in our home too & none of the other numbers are facing this issue...

I'm attaching a screenshot where you can see that airtel.in also showing that my number is not a valid airtel prepaid number...

Airtel customer care is of no help & they are telling me that, on their records, my number is not showing & they can't help me...

Please fix my two issues asap as this number is my main number which is linked with all my bank accounts...

Sushruta bhattacharya
Kolkata

Hi i am pratyaksh tomar using airtel since last 11 years just wanted to continue with airtel for wifi broadband in lieu as being best network and speed and accessibility. I went airtel store some 15 days back enquiring about the product in return they said that they will check whether service is there or not i wonder how airtel can not reach the main area of city meerut nevertheless they didnot do any fruitful post which i went again yesterday 16/03/2019 enquiring for same again they just noted my contact and said enginneer will visit ur place i called 5 times so in evening staff responded me that engineer is on leave. I am sorry to say at the era of doorstep services your company is not catering to customers who themselves wlaking in at your floor. Your companybis creating that much visibility and spending a lot on marketing but if this will be continued you will surely loose your penetraion.
Please check issue and fix this up
[protected]

I had done the payment of rs.1000 & all other formalities required for airtel broadband connection of 200gb through an executive from airtel mr. Mohan on 14th february 2019. After 3 days, few technicians came & told that the connection couldnot be given as there were no free wifi wires in my apartment and told that they need to draw a connection from the main cable which may be done within a week. Since then there is no response from the airtel team and when i complained to the support team of the same, they told me that there connections are not being given in my area. I stay in salarpuria sattva greenage, bommanahalli and here more than 100 flats are using airtel wifi including my neighbors but still i haven't got the connection or my money back.in the airtel app i recently got a message telling that i have to recharge for wifi as one month o[censored]sage period is over. I have complained more than 3 times to the airtel team but till now the issue is not resolved.

Sat, mar 16, 1:21 pm (21 hours ago)
To nodalofficer. Mumbai, appellate. Mumbai, bcc: ap

My mobile number is 9*45*9 airtel network is service provider following is my series of dealing with airtel

1) reference no.[protected] for your airtel mobile has been registered on 12/03/2019 22:14:16. The same will be closed within next 16 hours. It was closed without resolving and informing. Bossing around

2) reference no.[protected] for your airtel mobile has been registered on 14/03/2019 13:39:25 the same will be closed within next 16 hours. Still backend is working on it

3) visited airtel gallery on 15/03/2019 time 2:00 pm where amruta madam attended me and she did all the possible setting and finally she came to conclusion that there is some technical distraction and mailed to some department and told me it will resolved in 4 hrs u will get the call for same. Still not done.

4) today i called 198 and asked about my all ref request they are telling it will take 4 more working days mr, tauseed was officer.. And refuse to give me nodal officer number and mail. And also not trying to forward my call to team manager. Than after lot dispute he forwarded the call. (Check the audio.) to superior officer mr vinod, he than hearing all my issue committed for more 24 hrs. But now i dont believe so i am writing this mail.

1) thing i learn till now every call of mine is escalated by all customer care office but non of the problem is resolved by escalation department,

2) they can close any request from their end without informing to consumer that bossing around.

3) the dadar west gallery officer mr amruta tells customer care cant resolve your issue because it technical it means the customer care office is loaded with uneducated and non technical humans

4) the customer care office lied to me that he cant provide nodal officers number and also cant transfer to team manager. Means you also have liars in team.

5) the superior officer than try to calm me with free 20gb data, as a bribe, means u motivate corruption also. But dont wont to put effort in resolving issue.

Pls don't advertise airtel was india's fastest network, such i worst internet usage i'm using and given complaints for more than 15 times for fast 2 year, but they leaving the complaints what customer giving and then advertising like they are best. Jus advertise as airtel is worst network, that will suit for airtel, they simply looting the money from customers, plz anyone take action

My airtel sim has some problem since a month.. When asked with customer care, they told there is some technical issue and asked me to get a duplicate sim.. And it took more than 15 days for a dealer here to give me the sim as it was getting rejected for unknown reasons.. And i got my sim back on 12th of this month and it started working correctly from 14th and yestrday that is 15th march, again network gone and now customer care telling that sim is deactivated due to not using it for long time though it's my active sim and i hav registered this number everywhere.. I want my number back as soon as possible as i am not able to do any online transactions as otp will not b receiving and no one is able to contact me also.. Kindly help me solve this issue

Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chrome, firefox and opera) when i use it through my phone's airtel data hotspot.

I have changed and reset my apn data, cleared browser cookies, restarted my mobile 10+ times, swapped sim slots. Nothing. No matter what url i type in my browser, it'll automatically change the url to one airtel.in
It is a big shame that airtel spams their customers with this site especially after a fresh recharge. What if i had an exam form to fill online? Would airtel be responsible if i could not fill up an application and passed the deadline just because airtel decided to redirect every single url to one. Airtel.in for more than 10 hours?

I know my pc or browsers are perfectly okay because my i can browse the net normally with my jio number as hotspot. The problem starts the moment i change my hotspot to airtel number in my dual sim smartphone.
I expect this to be resolved as soon as possible otherwise there's a storm coming your way.

Been a postpaid customer for 5yrs. Have been cheated while exiting from postpaid to prepaid. I am not been given bills or the payment reciepts.
Nor my request for porting to other operater is being send to 1900.
I have all the data and supporting documents to drag this people to court and i am going to do that for cheating and causing harassment.
Regards

I have been getting flash pop ups (Class 0 message) on my airtel prepaid mobile since 1 month. My mobile no is [protected]

This keeps coming all time. It disturbs the customer while taking call, checking sms messages etc. It is a serious privacy breach by airtel.

I have never asked for this live popups from airtel then why airtel is forcing this on the customers?

I have called airtel customer care number as well and tried everything they have suggested like sms stop anow to 58234. I have even notified for dnd on 1909. But pop-ups still did not stop. When i talk to customer service they behave badly and say thats all they can do.

I'm requesting from many time that my outgoing sms service has been blocked since a year, please solve as early as possible
This is my last complaint against this issue, this is a big burden for me to not able to send any sms from my airtel number. I'm tired of it, this my important number please solve this issue early.
I will change the sim card or i will port to any other network