Airtel Complaints & Reviews

Few days ago we contacted airtel broadband for airtel-v fiber package
We opted for 999 rs pack and give them advance 3 months rent which gives 40 mbps speed.
According to airtel policy, wifi fiber should have been setup at max in 48 hours.
Even after 72 hours they did not established connection.
When we tried to contact them they said fiber connection could not be set up in my apartment and they could only set copper cable which gives 16 mbps speed, so we told them then we should get excess money which we gave you, they refrained and afterwards they are not picking up the call.
I insist them to refund my all money as we don't want to avail their services.
Date - 15/03/19
Company: bharti airtel broadband, bengaluru
Airtel executive mobile number:[protected]
2nd executive number:[protected]

Sir, I beg to say that I am using the airtel sim card before 3 years ago. Airtel company promised me give 30 gb data per month. But they do not give us. When I call them they always tell lie.many problems in there network also.we have many losses because of there inconvenience . this problem is from 4 months

Recently i visited Dubai and activitated 1 day international roaming pack. Airtel has international roaming packages valid for specific periods : 1 day, 10, 30 days for various zones. A customer can activate a package for a zone and a period through the Airtel app and it takes effect within 2 hours. At the end of the period, the package does not expire automatically (as a customer would expect because the subscription is for a fixed duration)....

-09/03/2019
-[protected]
Sir my phone was lost on 9/3/2019 which i reported in banna devi thana (aligarh) on 10/3/2019,
After reporting, I went to khalsha telecom ALIGARH, an Authorized Distributor of Airtel to take a new SIM of my number.
In the frist SIM, given to him by the first SIM, he gave the name of the father incorrectly in the Adhar card on 10/03/2019 wrong and side in the second sim that my photo was not clear.
And the third SIM did not give any reason to not turn on and take me RS 300 three SIMs.
AFter that I want to Maris road, aligarh, a register airtel store (coco airtel store) where i was given a new SIM and charge was taken from me rs 25.
After that he gave me a sim on 12th, & 48 hours to ask for time to start, but that did not even turn SIM.
So today and one SIM was turned on for my number but kept it with myself.
And they refused to give me a written solution in writing and told me that we will not give any kind of information to you in writing.
Through that SIM, I have whatsapp account & bank account and everything that can be removed from my job.
All information about the phone and the SIM is given in the FIR copy of the report given by me which i send you an attachment.

please request that you help me in this topic Thank you.

Thanks & regards
vipin kumar
mo. [protected]
email. [protected]@gmail.com

I registered a complaint on 27th Jan 2019, & requested Audit from Airtel team in e-mail for that Call. no one did that & gave me what they hear.
It was horrible Experience ... Finally one day after a month or so over call one Airtel guy said they have terminated Guy who was speaking with me.
Similar issue on 15th march. I Don;t recommend Airtel

I purchased airtel dth connection on 20th Feb 2019. The Airtel set top box is not working properly i complain to dealer, he said complain to customer care i Complan to customer care 3 times in 15days but there is no proper response from company side and dealer side, finally i said to company and to dealer please take your Airtel dth connection and give my money back both are said no it is not refundable. Now what should i do iam not understanding.

This complaint is in regards to fixing of airtel internet junk box on my house compound wall without any prior permission. It is also observed that the wall is showing cracks. I request you to remove airtel internet junk box from my house compound wall immidiately.
We will not be held responsible of any damages that may occur while dismantalling the wall for renovation.

Today I recharged 199 unlimited pack through my Airtel app . The money deducted from my bank account but the recharge was unsuccessful.

After that I got this message

Your airtel mobile [protected] online recharge txn ID[protected] of Rs 199.0 has been initiated. Please keep the txn id for future reference.

My airtel pre paid no. [protected] and [protected] which are both on valid unlimited pack of rs 199 and are valid til 26th march 2019, i see no balance to make a call.
Airtel unlimited packs don't work more than 2 weeks, for making calls. The pack validity period is 28 days.
This is cheating and fraud by airtel and airtel should why its customers should not sue airtel in court for damages. The damages for cheating practises could run in millions

Airtel is the service provider for two of my mobile numbers are rejecting porting couple of times to jio. First time for pending bill amount so i paid 200₹ extra and tried for second time now they are saying incorrect upc number but correct upc was provided. Resolve this issue. My phone numbers are [protected] and [protected]. Need these two numbers to be ported to jio. Seams like it is getting rejected purpose fully.

Hello sir, my number was of vodafone i ported it into airtel & within one month of this i recharged number of times.in one month my number was suspended for three times without any reason.
When i confronted customer care service they said this isn't done by them. According to them it can be done by either me or by other person who have my full details.
And apart from me my details are with airtel distributor & when i asked he denied.
At the end i just want solution for this.
I shouldn't face this again else i will port my number to any other network.
Highly disappointed from your service n dealers within one month.
Pathetic services.
Expecting a long term solution

My post paid number is [protected] not in service now because i am not in india last 6 month so i am unable to payment and contact with airtel

Now i want to restart this number service and last 7 days i am trying to restart service with the help of kurla east airtel gallary communication

But yet i had not able to get restart my this [protected] service due to weak and slow service of mumbai airtel sim service and even not having any proper responsed and careless co ordination of this sim service

So i am requesting to you, please help me out from this issues and i hope soon i will get action or quik resposed from your side

Thanking you,
Mohsin ahmed lokapalli
[protected]
[protected]
Ahmed. [protected]@gmail.com

I recharged rs 448 pack on 14th march 2019. But the network service is too poor. There is no 2g or 3g. The 4g speed is only 30-40 kbps. Yes sometimes it goes to 2-3mbps but it is irregular. I want constant service. I am unable to use internet at such low speed. I have filed a complaint but they are not replying. My data is being wasted. Please do something.

I am an airtel customer and i have registered my mobile number for do not disturb (Dnd) service to stop unwanted promotional sms which i don’t want to receive.
My dnd registration no is w[protected]. Even though i registered for dnd service which is still in active status, i’m still getting promotional sms. Airtel didn’t taken action to stop promotional sms for dnd registered user. Some sample screenshots for reference. I want airtel to take action to stop all kinds of promotional and spam messages from being sent to my mobile number.

Dear sir madam
My name sunil pandey i want complain other mobile number is [protected] he always call me and saying bad word to me abuse word to me he is fraud and always torching me so i requst plese block this number [protected] immaterially so irequst block this number so very tired sir he always saying giving money so i requst ples block this number

From
Sunil pandey

I'm really frustrated from airtel since 6-7 months, my down speed is not more than 100-300kbps but upload speed is around 10-12mbps, i tried calling customer care but everytime they that there is technical problem and will be resolved in 4 hours and this has been going on since months.
My mom uses airtel too but her internet speed is always around 8-19mbps.
I am attaching screenshot of recent soeed tests.
Kindly resolve my issue asap.

I have converted my airtel number ([protected]) from postpaid to prepaid today. When i try to recharge error msg appears 'please enter a valid airtel number'.

I checked with the customer care as well, they said that the number is active and functional. I can receive calls but not able to make any outgoing calls because of insufficient balance. I tried to log a complaint at airtel site, but after filling the details i cannot even click the submit button. I have been using the same number as postpaid for years. This is a very poor service from such a reputed brand.

I have two set up box connections from one ID number [protected] of which I want to deactivate one set up box as my TV is damaged.
Please deactivate set-up box number [protected].
I have called customer care executive multiple times and already registered the complaint but no action has been taken .
It's almost a month and I'm paying for both the connections unnecessarily.

Poor 4g net speed in Rajiv Gandhi IT park Chandigarh, same in housing board chownk chandigarh, same in manimajra chandigarh.
I never get internet speed of airtel.
Please spend some money in improving your speed
Stop spreading fake news about fast net speed on TV .
Please take some action to improve your 4g net speed.
I have attached screenshots of ookla speedtest and 4g Airtel sim inserted in Slot1 even then I am getting too low net speed.
I feel regret after recharging with net pack.
Wasted 300 rupees

Have multiple connection on id no [protected] .I want to sepret my both id and need new customer id for secondary connection.I am calling customer care for last 7 days but my issue has not resolve yet.every time they say that the issue is under progress.Plz.look into the matter and resolve il.