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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 558

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A
abc190
from Surat, Gujarat
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customer care number not functioning

When i am calling on airtel customer care number for gujarat region,
After on call, the call is not accepting or recognizing my input for option selection, many times, worst experience.
Bad service, out dated service, the website ofairtel is also not show updated service and do not provide all function for customer requirement, the base pack and channel selection option in airtel app is also the worst functioning, i thinm i...
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S
Shivaank Goyal
from Gurgaon, Haryana
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airtel customer fraud

Address:110034

I have been charged extra inr 10000 from my account and the company has been teaming and lading with that fund

They have been doing with the past few months

My bill is for rs 599 and they charge 12984 from my account.

I have received the bill from company for inr 599 and then also they are charging extra amount

It is this time only we have been able to catch them....
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A
Azhar Ali Chauhan
from Moradabad, Uttar Pradesh
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regarding pathetic service

This is with regard to the unsatisfactory experience i had with your local service provider. I wanted to shift my airtel set top box connection from my old residence to a new one (Both are within one kilometer radius) thus contacted airtel.
The technician, mr shadab, sent for this task had the most casual attitude. Came in at his own time. Dissapeared for a couple of hours without even starting the task and came back after several...
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R
Rameshmontu
from Mumbai, Maharashtra
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airtel secure mobile insurance rejected 3916926

Address:380024

I got my samsung handest insurance purchased with relation ship number 6026445 and membership id [protected], plan name:airtel secure plan (Rs.40000), imei no./serial no.:[protected] validity from 02/01/2019 - 01/01/2020
I submitted my claim of damage on 23rd jan 2019 and it uploaded the images as well. They varified and arranged a pick up. After that they rejected the claim mentioning that the imei number on the back panel is mismatch.br...
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A
Atul Semwal
from Srinagar, Uttarakhand
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mobile tower in residential area

Address:249201

Airtel mobile tower is being installed in residential area at mr. Bhalla's house lane no 2 near rishi gas agency, bharat vihar, rishikesh dehradun uttarakhand. Without the consent of the colony, without leagal permission. The colony committee has submitted a written complain to sub-divisional megistrate and police station but nothing has been done so far. Mr. Bhalla is continuing the work at night...
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G
Ganga Stores
from Mamit, Mizoram
Dec 1, 2021
This thread was updated on Dec 1, 2021
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about sim swap options in mitra

Address:Bhagalpur, Bihar, 812002

Dear sir, sim swap option in airtel mitra app is not showing, i tried with uninstall & again new version install but still not the option is showing. Everyday my customers returned from my shop, they came for sim replacement, but i can't help them. I also contacted airtel customer care but they not helped me. My lapu no. [protected]. Please help me. I need sim swap option very urgent....
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R
Rajesh Nelli
from Hyderabad, Telangana
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recharge has not done properly though given an offer

Address:East Godavari, Andhra Pradesh, 533221

I Had Received a msg from airtel network that get 1.4gb data /day and 10 gb extra for 84 days for 399 but credited 1gb /day only instead of 1.4 gb I made a call to customer service and gave my complaint and they replied that there is no such offer u better to contact [protected]@in.airtel.com...
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M
Md Wasim ansari
from Raxaul, Bihar
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dth charges extra

Address:834010

My actual plan cost is 340 and with the ncf charges have been as rs.222 that means around 60% of the amount is ncf. This is horrible and now total monthly charges became rs.577/- which is not even affordable. Even government are trying to impose ncf charges to customers. And i am sure airtel is playing a smart game here. They are not picking my call and also diverted to the other. Why watching tv is more expensive. I want justification otherwise...
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M
Manojkumar Prajapati India
from Kodinar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dth ala-carte channels selection problem

Address:Ahmedabad, Gujarat, 380005

As per TRAI's new rules for DTH
Channel selection not given by Airtel. I already suffering from that last fifteen days i can't select channels from MyAirtel App and Airtel.in .
I select channels two times from channel number 998 and sent qr code message to airtel. But all-time channel selection changed and show only which system choose automatically.
Customer care representative doesn't support and not give a accurate...
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N
Narender Oberai
from Dehra Dun, Uttarakhand
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no work

Address:Tehri Garhwal, Uttarakhand, 249192

Signal down sir, plzzz help me, call-[protected], ek sal ho gya sir, koi sunvai nahi, main Airtel ki flexi bhi band karke idea chalu karne wala hoon, customer bhi preshan ho gye, village-shivpuri, distic-tehri gadwal, pincode-249192, near Indian petrol pump, a to z bakery shop, name-narender Kumar, Badrinath road, nh-7, or local 100-150 customer ke mobile par signal nahi aata, yha sab log idea ka sim convert karne wale hai, or Airtel band...
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V
vsharma1953
from Godda, Jharkhand
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superfluous billing/ mis selling

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Complaint reference number[protected] with Airtel Appellate Authority.

I requested for information of Airtel Rs 399 plan broadband cum fixed line connection vide my email of 28.01.19 to
[protected]@in.airtel.com.

Subsequently I received a call on 29.1.19 from No.[protected] at 14.05 hrs from Airtel executive who explained me
Rs 399 plan as under :

A. 1st ONE month FREE Trial period br...
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B
Bapun1989
from Burla, Odisha
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airtel digital tv help

Address:Bhadrak, Odisha, 756119
Website:www.airtel TV.in

Sir, I am from odisha.i am now using airtel DTH from long time.but his DTH customer care service is not OK.from last 2 days I am trying to catch him/her but nobody receive my call.last two days I am unable to watch my TV channels after my package change with new rule of Trai.but nobody help me till now.already two days money is debited my airtel acc but I am not seeing a single channel....
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P
parneet saini
from Tikaitnagar, Uttar Pradesh
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airtel dth service to consumer

Address:Hoshiarpur, Punjab, 144204

Airtel DTH service is looting the consumers. I have two connections on one id.every month I pay for both connections for same channels.On one connection all channels are displayed and on other always got disconnected because we use that connection very few.whenever we don’t use that connection ., Airtel disconnects channel’s access. Whenever we call customer care centre they tell us to pay extra charges for technician. Airtel customer...
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A
Ankur Parasar
from Dehra Dun, Uttarakhand
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deducting money again and again

Address:New Delhi, Delhi

Sir, i am ankur parasar from up west circle.
I'm using airtel dth services for a long time, and continuously facing issues again and again. Since it's very expensive to change service provider, that's why i am confined to use the same operator.

According to trai orders, i have chosen my package nearly four times through airtel websites and through sms medium after contacting their consumer care representatives. According...
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R
Rize
from Kolkata, West Bengal
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very bad postpaid network

Address:Kolkata, West Bengal, 700039

Internet speed is very bad since last 3-4 days. Very unstable. Unable to do any work properlyfalse promises of very fast 4g internet & stable network. Fix it asap. Or even use for entertainment purpose. There's nothing wrong with my mobile. Others who use airtel in my area face the same problem, my father and aunt for example. Network is not good normally too but still tolerable. Now it's just trash. I get better services from vodafone on...
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S
Sudhir@234
from Lucknow, Uttar Pradesh
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no signal in set top box

Address:Barabanki, Uttar Pradesh, 224001
Website:[email protected]

I have a dth connection of airtel i'd no. [protected]. The dth services are disrupted due to no signal in set top box. I have complained to service provider. They have charged r's. 150 service charge+ 270 for adapter and 200 for changing the set top box on 04 feb 2019. But within 10 days the same problem emerged. Hence i request you please ask the service provider to solve the problem immediately. Registered mobile no with services provider...
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S
Sajjanoju
from Hyderabad, Telangana
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amount debited and not refund

Address:Hyderabad, Andhra Pradesh, 5500055

Dear Sir,

My mobile number is [protected], i have made 2 transactions of RS 179, below are the transaction id's[protected] and[protected], both transactions were failed money was deducted from my bank account and received failed transaction message from Airtel that money will be refunded in 7 working days, but i have not received my money....
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A
anssinghal1
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 different tariffs showing in my dth connection

Address:600097

I have selected my new plan based on the new TRAI guidelines.

However, i see two different amounts when i check under the connection tab: Rs 365.03 and Rs 416.03 (Please refer the attached screenshots).

Please let me know why there are two different amounts showing up, and the DBR seems to be as per 416.03 whereas 365.03 is the correct tariff.

Connection id: [protected]
Phone: [protected]br...
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S
sureshparmar155
from Ahmedabad, Gujarat
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faulty internet service

Address:455001

Sir
I am a retired physically handicapped senior citizen living in dewas (M. P.). I cannot walk without support. I live with my senior citizen wife who is paralysed on left side. (We have only three daughters who are all married.)

I am a writer and research astrologer. I work on my desktop pc. Hence every day i require flawless internet for my research work and emails – as well as for making various payments online.br...
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L
LtAmitDubey
from Mumbai, Maharashtra
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airtel dth apathy

Address:Pune, Maharashtra, 411057

I am amit dubey with having airtel dth connection [protected]-001 & 002.

I was having infinity pack with airtel for my both connections as above.

In line with trai guidelines i have created two different packages in 31st jan 19 afternoon around 12 pm with request numbers 245943 for 001 and 239978 for 002.

However to my surprise and shock from 07 feb suddenly and abruptly all my channel got stopped...
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