Airtel Complaints & Reviews

On my mobile value added service has been directly activated by airtel and charges have been mentioned in my bill of march 2019, which display value added service chages for 18th and 30th march without my consent. How airtel can directly activate and add any valued added service without consent o[censored]ser and heavy bill has been charged by them. This is one kind of cheating to customer.

I have an airtel sim and i tried to recharge my number with the rs 199 unlimited pack but i accidentally recharged a wrong number and thus i want a recharge reversal as soon as possible from airtel.
Wrong number - [protected]
Correct number - [protected]
Transaction id[protected]
Amount - 199
Require the recharge urgently so i request you to help me asap.

I am prepaid airtel customer for 8 years. I now use the airtel app to topup my talktime and data for internet usage. Everytime i topup my balance remains zero!!! Plus when i call landlines, espeically air india, i get a message saying i have zero balance and can't make this call. Then another message come alive and tells me i can get ten rupees credit by pressing 1. Then the message says i can't get ten rupees because i have an outstnding balance due of ten rupees. Are you madd??? This is insane. Whats going on??? What does it take to make landline calls to air india... A well known airline??? Of course. [protected].

I requested for setup box upgrade to hd on 15th apr 2019 (My customer id: [protected]) and complaint number is 87995628. Till date no one contacted me yet, on 18th apr 2019 i requested again (Complaint number:[protected]. Till date the request is pending no one resolving it.

I keep on following them in mail but no one is resolving my request. I asked them to escalate this to higher level management, but they are not doing that also.

They simply send below mail every time.

Dear ravi kiran maddi,

Warm greetings from airtel!

This is with reference to your concern regarding hd upgradation for your airtel digitaltv id [protected].

As per our telephonic conversation with you on mobile number [protected] dated 27/04/2019, we would like to inform you that your complaint for hd upgradation has been registered with service request number 88188438. Our team is working on your concern on priority and will come back to you soon.

Please note that your reference no is [protected] for any further correspondence.

We thank you for your patience.

Best regards,

Dayamani
Airtel digitaltv
Bharti airtel limited.

Its almost 20days, what should i do now. If you want i will share email communication with you.

Thanks,
Ravi kiran maddi

I have done recharge on my airtel number [protected] on 20th april 2019. The recharge was of 548 rs 3.4gb/day and unlimited calls. It was working good till yesterday. Today it deducted my balance and internet is not working. I checked the balance via mmid code. It is showing 3.4gb remaining. But in airtel portal it is showing 0 mb. Please help with this.

Tried calling airtel customer care many times, but no response from airtel related to my issue.

I am not able to receive any incoming text sms or otp's into my airtel number, please look into the issue and resolve the thing asap.

Either provide me with the number where i can directly talk to the customer care and resolve the issue, becuase this issue is where i am stucked.

I paid my airtel bill on 30th march using google pay and the transaction failed. Assuming that the money will be refunded to my bank account i made another payment for my bill via myairtel app and completed the transaction.

However, it has been 30 days now and the money is not refunded. I confirmed from hdfc bank that the amount is credited to airtel and then spoke to customer care, nodal office and twitter support but they have not resolved the issue.

This is a real blunder from airtel. Please help
Mobile number: [protected]
Amount: rs1331
Date: 30 march 11:12am
Upi transaction id:[protected]
Google transaction id: cicagkdy7qchnw

Iam a airtel dth customer

As per the trai rules operators offered us some channel bouquets and sun broadcasters are having two packs name sun kerala basic and sun kerala hd

The basic pack includes 4 channels and basic hd also includes 4 channel but in basic hd surya hd channel is not included in airtel but the sun broadcasters have included it and when i call airtel dth they say surya hd was added only few months ago but it have been 3 month i think they said you have to chose it as alacarte for rs.19 with tax. Why i have to chose like that with extra money there are many packs like this in airtel dth and other dth and cable also which not include all channels but the channel will be available as a la carte. So trai must warn all cable and dth operator to give all channel which is included in broadcaster bouquets and are available in their dth platform. Iam also uploading the proof.

I went to airtel walk in store (Karkardooma) on 27th of march, 2019 to know whether my old number (I. E.-[protected]) can be re-issued to me or not, i further follow up many times, then airtel representative (Shilpa) called (Call recording attached) me on my alternate number-[protected] and asked me to come on the said day i. E. On 22nd april, 2019 to get my old number back after clearing the payment, accordingly i made the payments towards all my dues on the such day (Proof of payment is attached) and told me to follow up further, when i went there on 24th april, 2019 the airtel representative at the store told me that you may not be issued the same number again.
Name: ravinder sharma
Contact number: [protected]
Number to be reissued: [protected]

I have upgraded my sim from 2g to 4g yesterday evening on 28 april, 2019 (Sunday). Until 10 am also my sim is not activated. I have called several times to customer care and also messaged on 121 for sim activation but in vain. Being such a reputable telecom service provider, i did not expected such a wasteful service. The urgency is that i am traveling today and i wanted to upgrade my sim so that, before 2 o'clock in the afternoon, my sim starts working. Please take it on priority. Looking forward to a quick action.

On 28th april 2019 i got a call at afternoon 1.14 pm nd he told me for sharing my personal details and i refuse to gave the details amd hang up the call after 5 mnts one time password come in my phone when i m going to check the otp that time my money is deducted in my bank statement there is shows the money is credited in airtel money mumbai please help me

I have recharged my account on 20th april 2019 by rs 315..
. It is 8 days i see eror code 6..
I called up several times to airtel customer care
All of them reply we will solve it within next half hour

I have already paid and now i feel so terribly helpless as i cant use my own paid services
My acc no is [protected]... I complaint many times but no actions yet... Please help me through or let me know what is the problem where am i wrong

I recharged my no. With 199inr to get 1.5GB/Day on 21-04-19 . and on 26-04-19 i again recharged my no. with the same Data plan getting extra 5GB as per offer. So now I'm only able to use 1.5 GB/Day . please help me! I also called Airtel customer care to know whats the matter, telling me that i can only use one data plan at a time.

Hi airtel support,
I have been using the same number in airtel for almost 7+ years now. But recently i switched to 4g sim. After that i have been receiving hardly few calls.. All of my friends and relatives are not able to contact me.. No dialtone or no not reachable/switched off message... When dialling to my number we hear a dead tone.. But all outgoing calls are working fine. Could you please assist on what to do next as i have only this sim.

Hi,

I am resident of eros sampoornam greater noida. We have common satellite disc in our tower. Last month dth it did not work for 3 days. 2 weeks ago it was not working for 2 days on weekend (Code b001), now today again it is showing b001 code and signal is coming.

We are not getting services properly, and airtel is charging on daily basis, whether dth is working or not.

Why should we pay for the day it is not working.

Thanks
Ashutosh

I am Rajesh i raised request to shift my airtel broadband service to D103, Swara Appartment, Kattupakkam, Chennai - 600056 but still now not completed. My request number is[protected] dated 17.04.2019.
I spoked three times in the Airtel customer care but no proper response form them, it depressed me. In my same apartment total around 40 Airtel wifi connection is their in that one of my brother also having the Airtel Wifi only but still now they not giving connection to me.

I have purchased this new set top box from airtel recently. Since i was going out of town for next 2 weeks, i didn't recharge my account. Now my dth subscription has got suspended which is fine.

Problem that i am facing now is i am not able to watch anything like prime video or zee5 or voot. I don't understand how these two are related since these apps should run with or without my airtel account getting suspended. Airtel customer care doesn't even have an idea about what i am talking about.

I would like them to take back their stb and return my money.

Dear sir,
I' m balakrishnan. P from kanyakumari, tamilnadu... My airtel cintact number [protected]... I am added my airtel wallet account amount 200.00rs at 25th april 2019 (Ref number[protected] still now not credit my wallet account but amount debit my bank account... I need your explanation... And return back my money... If not return back my money... I am rise the big issue againt airtel network... Now very worst service airtel

I call to airtel dish tv customer care for disconnection of 1st account i requested on 27/4/19 to airtel customer care
Exequtive ashma told it takes 4 days, of if i request 27/4/19 so why should i pay to airtel 4days charge for my 1st account, this is airtel porblem they are taking more time even i am informing them before, i want my balance back and should be add my 2nd account tv

I use airtel sim-prepaid i have been receiving calls from unknown numbers (All men). Each time a block a particular no., i receive call from another no.
Additionally i have also started receiving whatsapp messages from unknown numbers too. These calls are very distressing as the dialer talks in an extremely cheap manner. Although i have been blocking the numbers, it hasn't helped in stopping these calls. Kindly look into the matter.