Airtel Complaints & Reviews

Hello,

I am having problem in porting my number from vodaphone to airtel. On 05/03/19 i went to airtel relationship office, new panvel, submitted my port pin number (Vm485243) and all the documents they said me to submit and also given rs. 10 for that as they asked me to pay for airtel sim. They told me this process takes 7days and after 3 days i got message from airtel.
Dear customer, your porting request for mobile no. [protected] to airtel has been validated by your current operator. The number will be ported-in to airtel by[protected]:50. Once your phone displays no network, please insert the airtel sim and restart your device to call 59059 for tele-verification of your number.
My previous network was gone 08/03/2019 and i puts airtel sim.
There is airtel signal showing on my phone but phone cals aren’t activated.
Now this is 12th march and my number not yet been ported into airtel.in 4days i missed the lots of important cals and messeges i made phone call to airtel 59059 many times and once they pick my call and said to your document not showing on our system whenever i am visited to airtel office they told me they submitted and forwarded my document further. But still my number not been ported. Is any body their who can give me feedback and when my number will port.

My mobile number is : [[protected]]

Regards
Abhijeet gaikwad.

I was using sim from last 1 year and suddenly today it's showing no service at all, and i am not able to call or text or use internet in my phone, please do as soon as possible or give me solution of this problem, because i was having internet pack on that sim so i can't even do my work properly and can't even talk with my friend and family. So please so some solution of this problem. Asap

As an existing airtel broadband customer, under 899 plan (40 mbps, 150gb data per month) i was offered amazon prime subscription which i had activated through the airtel tv app successfully on oct 28th 2018. (I have proof of service activation from amazon)
Around last week of january 2018, i got a mail from amazon saying my prime subscription has been terminated. This was unexpected as amazon prime subscription is valid for a period of 1 year.
Subsequently i raised a mail chain with airtel 121 customer care on feb 8th 2019 seeking clarification as why my service has been illegally terminated??, that too after me activating it from their own app... Through the mail deliberations they were convinced that my service was wrongly terminated (I had attached the proof of activation in the mail chain to support my claim). The complaint number for the same is[protected].
It's march 11th 2019 today and being more than a month airtel has still not provided me with the amazon primeactivation link stating that my plan is not eligible and i need to switch to 999 plan.
My question is if tomorrow this 999 plan becomes ineligible for amazon prime, then will you illegally terminate the valid subscriptions of all the people under the same plan immediately??
This kind o[censored]nprofessional service is not expected from airtel which claims to be the no 1 telecom service provider of india.
I need my service back asap. Please do the needful airtel.

Have done airtel recharge from the phone pe on feb 2nd 2019 and the amount is deducted from my account and airtel pack is also not activated, when i called airtel customer care they told to check with phonepe. Phonepe is saying to contact airtel.

Response from phonepe.

Thank you for contacting phonepe!

As per telephonic conversation.

Regarding your recent query, ticket no: 45257842, we would like to inform you that we have received a confirmation that your transaction (Transaction id: p1902020937022410640100) of ₹ 399 with myairtel is successful with the merchant order id[protected].

Kindly check the transaction page on your phonepe account for more details or contact merchant with the order id.

Repair
I am trying to access websites via airtel 4g connection. But it is getting redirect to one. Airtel.in. None of the website is getting opened. Which ever website i enter it it's automatically redirected to one. Airtel.in. I called to the customer care but they could not fix it. One of the representative said, since i have not subscribed to unlimited pack, my internet is not working. I have sufficient data balance but also they are not allowing me to use the internet. Between the rivalry between jio and airtel, customers are suffering. I wanted to take a serious action against airtel company.

Hi, my last working day was december 2017 at the organisation, but until now they have not given my relieving letter to me, i have done lot of calls to the genius office kolkata but they are not responding properly, they are calling me to the office to talk about the relieving letter, but it is not possible to go to the office because i have been shifted to hyderabad, kindly help me out of this and let they provide my experience certificate and relieving letter.

Not response the customer care service portal and i call many time but they not attend the call and disconnect the many time my call, and my airtel digital tv recharge amount will be deducted to the before 10 day in 1 month pack. Last four month i have a problem create airtel call centre and my account number take the blacklisted and please immediately action the my complaint and solved as shortly.

I have an airtel postpaid 4g connection with the number [protected].in the month of february 2019, my account had 30 gb of data. When i checked it today (Mar 11, 2019), it had reduced to 14 gb. I do not remember using up 16 gb of data anyday (I have not downloaded any heavy item). Request airtel to disclose my last month usage or i will have to discontinue my postpaid connection.

Respected sir/mam
In above cited subject it is state that details of amounts reacharge from month of dec.2018 to feb.2019.
(I) 13th feb.2019.- rs.300.00
(Ii) 07th feb.2019- rs.148.00
(Iii) 06th feb. 2019 rs.10.00
(Iv) 03rd feb2019 rs.235.00
(V) 24th jan.2019 rs.200.00
(Vi) 13th jan.2019 rs.200.00
(Vii) 09th dec.2018 rs.300.00
In month of feb.2019 all the channel is disturve approximate 20-25 days due to technical problem from service provider end as many times contact to customercare as he replied technical problem and rectify shortly so refund the charges for this period.
As also inform you in my tv id only alacarte is activated already. No communication has been made from our end to change my plan from registreed mobile no as well as other no in befor jan.2019. But service provider i. E. Airtel change my plan without permission. Kindly investigate and rectify the above problem.
Therefore it is once again request to rectify the above problem otherwise i proceed to take action as per trai norms.

Dear team,
I am holding airtel number, [protected].

My bill amount always changes. My starting bill plan was of rental 199/- pm
Now it is changed to 399. If you see my usages, i hardly use this number,

The bill plan was changed without my consent, i am not going to pay this amount.

Change my bill plan or i have more options in the market to port the number.

Image. Png

Dear Sir,
ID-[protected]
Already massage sent on dated 02.03.2019 regarding rental change from Rs 570 to Rs 360.But that was not effected and my balance was deducted wrongly.As of this my ac balance is showing RS 0 and account is suspended.Kindly activate my account with proper account balance.

Argha Sinha
[protected]

Hi,
This is swapnil shelavale,
Form last 10 days i am not able to receive otp for any kind of online transaction from hdfc, sbi, paytm, phonepe. I am not able to do any online transaction because of this issue.
I tried airtel customer care, but nothing has helped me.
Kindly provide me solution for this as this is a serious problem.
I want this issue to be resolve in next 2 days.

My 4g wifi dongle number is [protected]. The speed is very low in the evening from 7pm until 1am. This makes it very difficult to use the dongle effectively.
This has been happening for the last 6 months. I have complained to the local airtel office bu there was no improvement.
In case there is no improvement, i will change the service provider.

Dear airtel customer care,

I am extremely fed up with your network connection issues. It always keeps recurring. I am a loyal customer for the past 8 years! Why still using airtel? Because i trust your service! Its fast and you'll try to solve and will never make sure it doesn't happen again (The problem i mean like frequent disconnection.) just for namesake you do temporary remedy! Please give me permanent solution.

So my problem this time is - i was watching a tutorial in youtube eagerly! And its buffering like hell! How irritated would it be if you're streaming something you like and it suddenly stops and buffers. Unable to download any file/ unable to download movies. Incredibly slow and very poor quality broadband network connection.

My plan is 1000 gb, 100 mbps plan for rs 999.

I immediately did ookla speed test it was around 4.6 mbps speed! And i was using only one device. So none of the other device would have pulled that much mbps.!! I was shocked!

For the past one week, the network connection was very slow. Complained through toll free customer care number but in vain, they told to switch off and switch on the router, done. Doesn't work at all!
Its getting worse and worse day by day & its not even month end!!

I am planning to change to act fiber net but unsure of its customer service. I am pretty sure they provide 100 x better internet than airtel!

If you do not want to lose a customer (Me) please resolve my issue as soon as possible. Change the router! Or change the network wire asap! Or establish a new connection. Speed is worse! Your troubleshooting doesn't work. Send help! Need value for the money i payed.

Registered name: sairani harikrishna
Registered landline number: #[protected]#

I am receiving calls from multiple numbers to my airtel number: [protected]

The following numbers from which i am getting calls:
+[protected]
+[protected]
+[protected]

Please block all the above numbers. He is bothering me and sexually abusing me. Please block these numbers and also i am unable to reach airtel customer care.

Thanks,
Nandini shekhar

Sir,

I am regular customer of airtel from more than last 10 years. But recently my connection of airtel is disconnected due to unknown reasons and i tried to take duplicate sim in same number. But i am shocked by hearing from airtel service centers that my number [protected] is registered under some others name and they refused to give duplicate sim to me. How is possible to register in others name, when i was taken this number...

I raised a request to migrate my number from postpaid to prepaid on 4th march '2019. On 5th march, i received a message stating that my request will be processed between 5th march '2019, 10:00 p. M. To 6th march '2019, 05:00 a. M. On 6th march '2019, i was unable to make any calls or get any recharge done. When i called the airtel customer care, they informed that my number has been migrated to prepaid but the first recharge needs to be done from airtel store. On 6th march '2019, airtel store informed me that my number is invalid and the status is reflecting as 'prov'. I tried to contact customer care executives several times since then, but everytime they kept on asking for more time. It has been 6 days now that i am unable to send messages or make outgoing calls from my number.

While doing recharge of 509 via airtel site.Amount deducted but recharge was note done.

Recharge date : 17 Feb 2019

Recharge was done thrice. Faced Loss of 1500.

Hope this can be considered as this is not acceptable that we are loosing our money and on the other hand airtel claiming as fastest network
Or best network.

Also I contacted nearest airtel gallery at thane malhar talkies but they said money will be returned in 7 business days.No complaint was filed .Still not received anything

I want my money back

My mobile data is not working since 8th march afternoon after i received this text “alert! You will not able to use to use data services on your existing sim. Upgrade to free 4g data sim now to enjoy internet services. Contact your nearest airtel store or retailer”

I’m using an iphone xs max and have airtel esim with which i’m using 4g since past one nonth. I have tried turning on and off the phone switching the line on and off but no luck.

Called airtel customer care on 8th march evening they said we will resolve the issue but no luck.

Complained with a senior customer care agent on 9th march she said restart after four hours as she has refreshed setting from their side still nothing is working.

Good evening sir, my mobile airtel number [protected],
Is number ka data slow kyu chal rah hai, 2/3 day se to bilkul slow chal rah, abhi chalu to kabhi band ho jada hai, problem kya hai,... Why cut are you internet data. Nhi to muje jan buz kr muje sim dusre compny mai convert karwani padegi.
Pls solved my problem of internet data.
. Your faithfully
. Dhanraj dendor