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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 560

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Y
Yashvi Jain
from Mumbai, Maharashtra
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amount deducted but refund not availed yet

I have made recharge through my airtel app and made payment through paytm. The amount got deducted but recharge has still not done. Its been almost 10 days since this i have made complain to the customer care and also talked to its executive they said me to mail n my issue would be solved within 4 hrs. When i asked them to give me cnfrmation through mail so tht paytm can refund it as they hve asked me to ask cnfrmation from them but they...
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K
from Hyderabad, Telangana
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no able to call any landline std number

When i call a landline no within a telangana circle a voice telling like 'this call cannot be connected'..., i called customer care and those people are telling like, from our side there is no issue..! I changed the sim card between 3 different mobile handset, but issue remained same, airtel peoples also unable to find any issues with my no..? Only option remained for me now is mobile no portability...!!

I'm facing this issue...
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R
Ram Sai Karthik Unnam
from Hyderabad, Telangana
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unable to activate airtel sim

Address:Rangareddy, Andhra Pradesh, 500072

Hi team. I am karthik. I recently ported my network to airtel. It got activated last night i. E on 17/02/2019 at 00:39 hrs. I was getting signal bars but when i am dialling to the customer care (59059) to activate the sim, call itself is not connecting and i am getting error message as “call failed”. My contact number is [protected]. I am unable to make/receive the calls. Kindly do the needful at earliest....
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A
ajayvishkumar
from Mumbai, Maharashtra
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cheating / not responding airtel store

Address:560100

My airtel number [protected] i want to convert postpaid to prepaid bcos i have no more 100rs monthly uses. Last 2month try to convert but not get any customers care and airtel store. Last one month regularly visit in electronics city neeladari road store there one guy name is ravi every time giving same excuse sir server is not working plz call me tomorrow....
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D
Deepika shetty
from Mysore, Karnataka
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wrong number recharge reversal request

I accidentally recharged wrong number on 17 feb 2019 i would like to reverse it to correct number.
Please find below mentioned details of wrong number, correct number, transaction id and amount, kindly consider my request and reverse the amount to correct number as soon as possible.
Wrong number : [protected]
Correct number : [protected]
Trans id :[protected]
Amount : 499...
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K
Kanad Javahire
from Pune, Maharashtra
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dth - cheating in channel selection & funds vanished

Address:Pune, Maharashtra, 411038

Selection of channels as per trai new rules is not available on airtel-website though advertised and told by customer support.
When i selected channels directly on tv, i have lost all free channels. There is no way to select those.
Nobody answering help-line for last 3 days.
I had paid upto july19 @ rs 315 per month. The balance (From feb to jul) must be available in my account. However, i get a message that no funds...
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A
arkhan1016
from Meerut, Uttar Pradesh
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mt pack costs rs. 250/- but they are charging 317/-

Address:147005

I selected a new pack for airtel digital tv for 250/- as per trai new scheme.
But airtel has activated (Without informing me) at least 3 extra channels (Star sports 1, star sports 2 and ten 3) costing additional charges.
Now my pack costs 316/-.
I tried to call them several times but they are not responding.
I get to know this, when i accidentally switched between channels
How many other people are they...
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B
Brijesh Mankani
from Mumbai, Maharashtra
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excess charges not reversed

Address:Thane, Maharashtra, 421503

Respected sir/madam,

This is brijesh mankani, ca & lawyer by profession. I am very much disturbed by the behaviour of the customer service executives of airtel company.
This frustration has led me to a point where i have to mention this. If you can check i ealier had an issue which was solved after i wrote an email. This is second time you people have made me do this. My postpaid number is airtel maharashtra. I am in...
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G
Geetika Vajpayee
from Bengaluru, Karnataka
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dth service not yet started as per trai

Address:Bangalore, Karnataka, 560099

I had already opted my channels on airtel dth as per trai since 7 days.
Still they had not provided these channels. We called and asked costumer care of airteldth thet told it will take 24-48hrs, but if you want i xan give few hindi channels.
Its been 5 days now still nothing has changed. Now the costumer care is not picking calls also.
Kindly look into this matter or else i have to change dth service provider....
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N
neeraj b
from Mumbai, Maharashtra
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unable to verify new sim

Address:Mumbai City, Maharashtra, 400065

Hi.. I have ported my vodafone post paid sim to airtel prepaid. I have applied on 3 feb and i got the success message on 7 feb. I am getting airtel network also since 7 feb. However since then i am not able to verify the sim by calling on 59059. While connecting an audio message comez whivh say the balance is below 5 rs hence we are not able to connect your call.
Your airtel sim seller is unable to help me nor your branch since then....
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N
NiloUchiha
from Bengaluru, Karnataka
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reducing internet data to zero even without usage

I recharged a 4g data plan (On airtel number [protected]) of rs.399 which provides data 1.4gb per day for 84 days.
Airtel is reducing my daily data available to zero for a couple of days even though i am unable to use them and my devices show that data usage for the day is hardly some mb's.
When i call the customer care they are behaving rudely and act as if ii'm the one who is lying and are not doing anything from their side...
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N
nazhar
from Dhone, Andhra Pradesh
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validity lifetime

Address:YSR, Andhra Pradesh, 516002

My mobile no :[protected], it is got from telenor mobile service on 28/12/2015 on the basis of lifetime, meantime the airtel take over the telenor.
But the airtel stop the incoming services on 09/02/2019.
198, 121 and 12118, not working.

I pray to resolve my network validity as lifetime validity.
It is liable to my inconvenience and damages....
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B
Bhavanesh Rko Man
from Coimbatore, Tamil Nadu
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disconnect airtel broadband connection

Address:Coimbatore, Tamil Nadu, 641044

My broadband connection has not been working properly over a month and it has caused a huge impact on my work from home facility. I have raised complaint against the bad connection to the area service in charge for more than 2 weeks and he keeps saying "call you back later" and my issue is not resolved yet.

I have decided to disconnect my airtel broadband connection.

Connection name: bhavanesh
Connection...
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Y
Yash Chamria
from Mumbai, Maharashtra
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isn't working after the port

I have ported my son from docomo to airtel. I received a message on wednesday night that u can now active your airtel sim after 12 pm. But now it's been 3 days and both of my docomo and new airtel isn't working. I'm frustrated from the service. I want a quick answer from airtel about what to do now? I can't even port to a different company without upc which isn't possible to get without the network. This is my main aim and i don't want it...
+1 photos
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K
Kush Mohan
from Delhi, Delhi
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not refunding money from long time

I recharged my airtel few days ago from amazon pay... But from the amazon it was recharged and message of confirmation was also recivied... But when i checked i found that there was no recharge.. I waited for day but next day i go to nearby store they contacted customer care and they said that they will refund the money in 72 hours. I waited for a week.. Then i again call to customer care they reapeatly said they will refund but there was...
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P
pradeep2639
from Delhi, Delhi
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overcharging the tariff

Address:174305

As per trai rule i selected my airtel tv package as on 31 jan 19 for rs 270 per month. But they have activated my selected package on 15 feb 19 and for 14 days in feb they have charged me for a package of around 1500 per month. And suspended my account on 15 feb 19 with - ve 190 balance. And now my account is suspended but they are charging me daily with the rate of new rs 270 package. As on 16 feb 19 my account balance is - ve 199 which...
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S
surendermohan mahajan
from Bengaluru, Karnataka
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wrong package - overcharging-airtel dth id - 3000075331 - saurabh sharma

Address:134113

In compliance to trai regulations i selected a package of around rs. 450/-.

Whereas, airtel added a package of around rs. 4100/- to my above cited account.

I noticed the issue on 7th february and wrote an email to airtel at various levels as also spoke to customer care.

There was no response to the email even after repeated emails including at the level of nodal officer and appellate authorities....
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M
Mohdnavd
from Hyderabad, Telangana
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no network since 03 jan 2019 and no response from company

Address:500008

I stay at gulshan colony of hyderabad (Residential address) since 2015. I have been using this airtel since 2015. The network was fine. However, since 03 jan 2019, i have been facing network issues. I raised a complaint on the same day with reference number 89178388. No action was taken. On 10th jan 2019, i raised one more complaint with reference number 89290638. And no action was taken yet. Since then i have been visiting the airtel stores...
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H
Harikrishnan Thirunavukarasu
from Anand, Gujarat
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suddenly getting error code 4. this is 3rd time in my account no: 3018013754

Address:Pune, Maharashtra, 411038

I am getting error code - 4 in my account number [protected].
This is third time i am getting in my account, first time it was resolved after 2 days only, second time after 12 hours.
Unable to understand the problem happening with airtel broadband. Even i am unable to reach your customer service specialist if i connected they are very poor to answer....
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C
chandan8572
from Bengaluru, Karnataka
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reversal of recharge amount of 399

Address:Ranchi, Jharkhand, 834002

I have mistakenly recharge today another idle airtel number of mine which is [protected] of rs. 399 through paytm having operator reference number[protected].

The correct number on which i want to recharge for rs 399 is [protected].

Please do the needful and recharge on my correct number [protected] for rs. 399. I will be obliged for early action in thodi regard...
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