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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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H
Harsh77456
from Korba, Chhattisgarh
Feb 19, 2019
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Address: Jabalpur, Madhya Pradesh, 482002
Website: airtel.in

I belong to jabalpur (M. P)... Area wright town... I have taken airtel broadband about 6 months ago... The basic plan was 8mbps and unlimited data... I only gotten 2mbps speed and commitment that within a month ypur speed will be upgraded to 8mbps with my guarantee... Amd today after 6 months maybe more they are just delaying me with there fix sentence that " work is still going on for your area to upgrade the speed" who cares... If they keep providing service like this... Within a month they will forget the business in this city... Because jio v fibre is coming... No one will take that # airtel broadband... Keep yojr 8mbps speed with you only... Very disappointing service they provided me and the big thing which disappointed me a lot is that they providubg full speed in backward areas... Wright town is a and pause area... Both in a terms of commercial and residential as well... But the #ty airtel cant able to give more than 2 mbps speed. Even if you choose business broadband... They will convince you to take this broadband only with 2 mbps speed... My request with all customer is this... Dont waste and invest your valuable time with airtel... Many other companies like tikona and are also there. I will also shift my connection but i paid for a whole year because of there #ty commitment...
Airtel customer support has been notified about the posted complaint.
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    Shukla Saheb
    from Jamalpur, Bihar
    Feb 19, 2019
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    We have not purchased any game or wallpaper on our mobile but airtel has one by one deducted rs 80 worth of amount from our phone, sometimes rs 5, sometimes rs 3 and so on again and again. Please arrange to return these amounts or give us a method by which we can stop these things from happening in the future. There is no response from airtel when we call customer care. Airtel must stop this illegal activity immediately.
    Airtel customer support has been notified about the posted complaint.
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      A
      Afroz321
      from Varanasi, Uttar Pradesh
      Feb 19, 2019
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      Address: 224122

      Dear airtel
      I have ported my no from vodafone to airtel. Last night i got message that your request is validated by current operator and no will be ported to airtel on 18 feb 10:30 pm. From that time to now 4:48 am i have no signal in my both sim airtel as well as vodafone. Mobile no [protected].
      Even when i am dialling the no it is saying mobile no not exist.
      Plz look after it even your customers care don’t know about it.
      Afroz ameen
      Mobile no [protected]
      [protected]
      Airtel customer support has been notified about the posted complaint.
      Dear sir,
      I have generate multiple complaint regarding this matter but problem is not resolved.

      no network in sim - Comment #3355437 - Image #0
      no network in sim - Comment #3355437 - Image #1
      Airtel TV-ൽ ആദ്യമായി ഡൌൺലോഡ് ചെയ്യാൻ 1GB സൗജന്യ ഡാറ്റയും 3 ദിനം
      ക്ലിക്ക് get.airtel.tv (fake news)
      My voice balance gets depleted very fast. And as well the new unction of STOPPING
      SERVICES is getting on my nerves .
      I can never hipe to receive any calls I think airtel has went fown in its service . Maybe it's better to search for better network . The fastest network dosent matter until it makes customers statisfy
      My Airtel DTH error code 4 please help me [protected]
      I have recently changed my number [protected] from postpaid to prepaid. But the FRC is not happening. I don't know the reason. Customer Care saying it will get resolve in 48 hours, but 48 hrs have long past but the problem is solved. Thinking of going for a new number from Vodafone.
      Last Month 28th i recharge 399 Rs. But no one msg is sending.. Please tel me how to rectify the problem
      Channels coming blue black
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        3
        3006346091
        from Chennai, Tamil Nadu
        Feb 18, 2019
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        Hi, ours DTH customer id.[protected] was full charged by RS. 300 on 09.02.19 with our continuing plan howerver on 18.02.19 some of the news channels, music channels, child entertainment channels have been discontinued without our approval of change in plan. Also when trying to use TRAI rule either the customer care is not reachable or the site is designed in amanner making things complicated for common man.
        I'm unable to understand that when we recharged all the channels were a part of our pack n how come during the course of term some channels r discontinued.
        Airtel customer support has been notified about the posted complaint.
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          G
          gauravagr313
          from Rajkot, Gujarat
          Feb 18, 2019
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          Address: Vadodara, Gujarat, 391345

          After doing recharge, Still after 7-8 days it shows account is suspended. Called on customer care out of 100 time they receive once. And they provide response that it will get refresh in 10 minutes.

          Customer ID- [protected]
          I have SMS to 54325 thrice but nothing else.

          No response from your time as well, i have mailed you 5 days back.
          For each and everything they will send engineer and charge 150 Rs.

          Please take it seriously
          Airtel customer support has been notified about the posted complaint.
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            B
            bandi1
            from Mumbai, Maharashtra
            Feb 18, 2019
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            Address: Mumbai City, Maharashtra, 400013
            Website: disconnection of cable

            Dear Sir/Madam,

            in the last year Febraury, 2018 i paid Amount 5800/- for 15 months one year and 3months for special discount packege as per Airtel Customer care Executive and they confirmed but unfortunately we recieved the message that offer is closing at 21st Febraury, 2019 instead of May, 2019. and saying that your Airtel connection will be disconnect shortly. this is obselutely cheating with customer hence, requesting you kindly look in to the matter and revert back on urgent basis.

            Pls find my custoerm ID No 1"[protected]"

            Regards
            Your Airtel Customer
            Vishwanath R Bandi
            Airtel customer support has been notified about the posted complaint.
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              D
              dhinesh_K
              from Bengaluru, Karnataka
              Feb 18, 2019
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              Address: 560035

              I had already recharged for 1400 rs on Feb 1st week for 6 months. But today, so many channels are not working. Getting the message as that particular channel is not in my pack.

              So i choosed my own pack and send the activation code. But still now pack is not yet activated.

              Such a worst customer care service in airtel.Very worst.I dont want airtel connection anymore. So remove ur dish and stop the connection asap.
              Airtel customer support has been notified about the posted complaint.
              Feb 18, 2019
              Updated by dhinesh_K
              can you call me to that above number
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                S
                sk barkat tulla
                from Talcher, Odisha
                Feb 18, 2019
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                Address: Jharsuguda, Odisha, 768201
                Website: channel.trai.gov.in

                153 me 100 free Bala channel pack nahi dalrahe he .7.8 bar call Karke bol chuka hu.aur trai costumer care me call vi kiya. airtel costumer bale bol rahe he 1 hours ho jayega.nahi Hua .phir call kiya phir bole hojae ga ese bahut bar bole hojaega par nahi hua abb tho airtel customer bale call receive nahi karrahe he .pehele bala pack hi he 333 Bala about Kia karu
                +1 photos
                Airtel customer support has been notified about the posted complaint.
                Feb 18, 2019
                Updated by sk barkat tulla
                free bala pack nahi dalrahe he airtel company

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                  S
                  Shamsurya
                  from Adiramapattinam, Tamil Nadu
                  Feb 18, 2019
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                  Resolved

                  refund recharge amount rs /399

                  Address: Chennai, Tamil Nadu, 620001
                  Website: Airtel money app

                  Hi, this is prabhu.
                  Today (18/02/19) i have airtel
                  Recharge rs399 plan in this mobile no [protected]. But airtel say recharge failed. But rs-399 amount was debited in my hdfc a/c. Details given below.

                  Airtel mobile no -[protected]
                  Plan - rs399
                  Date -18/02/19
                  Transaction i'd no[protected]
                  Txn date -18/02/19

                  So kindly refund the money asap.

                  Regards,...
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                  S
                  Satish Chantibabu
                  from Hyderabad, Telangana
                  Feb 18, 2019
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                  Address: Hyderabad, Telangana, 500056

                  I am KRVS . Murthy my mobile no:[protected], One more number added to my number, My plan is 299 plan, Last month i am going to your airtel branch at panjagutta . I was Explain the my plan, he is opened to[protected] airtel website, your Airtel employee all ready deactivated the my plan, We are not changing/providing the any plan, Your airtel employee asking me, please give me a phone, after we are a giving portal message, they are calling you, they are offering you. I am asking to your airtel branch employee at panjagutta, any plans you tellme, no we are not any plans . “THEY ARE ONLY DUMMYS ARE ONLY SITTING THERE “ AIRTEL COMPANY PAYING THE SALARIES “

                  Lost month I am going to another Airtel branch office at As rao nagar, there are same to same procedure, we are giving a portal, they are calling you, they are offering you, we are not providing any another plains, only prepaid plans is better, call to customer care services, they are billing details providing you, plans providing you, This is the conversation, “ AIRTEL BRANCHES ARE ALL ARE DUMMYS “ AIRTEL COMPANYS PAYING THE SALARIES, ” WHAT IS THIS AIRTEL NODEL OFFICER GARU.

                  Two days back I am going to your main head office, Hyderabad Splendid towers, ground floor That floor manager, I am asking that person who is the main head are nodal department here, No 3floors is another’s departments, please give me a nodal officer mobile number are mail id, he is give to the mail ID..

                  I requesting to airtel nodel officer garu, please check the you airtel stores, every customers problems there. Please clarifications plans and bills charges providing a stores, this is my requesting to you, This letter received after call me AP & telangana head are nodel officer...

                  Thanking you,

                  Regards
                  KRVS . MURTHY
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
                  My mobil number easy registor i am a retailar my eaim
                  Sir, my Airtel dth id [protected].I got an offer from Airtel that in the Rs. 360 / month it would be able to see the channel in about 110 ie i.e. 12 / day.But instead of 110, they are showing me 12-13. Charges are also charging Rs.12 / day from 9th February . There were no benefits even when complaining.

                  complaint to airtel branches - Comment #3355590 - Image #0
                  I am unable to recharge for my recently ported Airtel sim.
                  I am nt able to activate isd plan.. please hel me out its urgent i have prepaid no
                  Sir,

                  Whatever Nos. mentioned on the subjected cited, pls. refund the un-recharged amount. the recharge were done on 31.01.2019 as recharged. The numbers are mentioned below:

                  No. 96555691, No. 96555679, No. 96555706, no: 96555733

                  with regards.

                  Purushotham singh thakur.
                  My phone number [protected] number ko linked kerna hai my Airtel DTH [protected] ma old number is closed esly new number [protected] linked Airtel DTH [protected]
                  Dear sir/madam,
                  I am trying to change my Airtel DTH plan from last 2 days but i m unable to change the same after completing the whole changing procedure.

                  Regards,
                  Tanveer Ahamad
                  Srinagar, J&k
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                    S
                    sivadme1982
                    from Vijayawada, Andhra Pradesh
                    Feb 18, 2019
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                    Address: 500055

                    Dear sir iam using airtel since 10 years but right now iam in gajularamaram (Hyderabad), this area when i enter to the room, mobile signal going to emergency calls, this number using for around 10 years & above, please rectify the issue, since inside the room, only jio network is coming, airtel not even point is coming, please take this as priority & do the needful.
                    Thanks & regards
                    M sivakumar
                    [protected]
                    [protected].
                    Airtel customer support has been notified about the posted complaint.
                    My plan amount is ₹649 i.e monthly rental is ₹649
                    I want know why did you put one time charges for me as ₹661 which is more than my monthly rental
                    I want to what is it and why did you put it.

                    no airtel signal even 2g also - Comment #3355298 - Image #0
                    Problem occurred while creating own pack

                    no airtel signal even 2g also - Comment #3355405 - Image #0
                    My dth account bylenc is automatically gone to (-304)₹ without channel viewing and recharge. please solve this problem.

                    no airtel signal even 2g also - Comment #3355543 - Image #0
                    The broadband network and landline phone in our company is not working. It’s completely hung up.

                    The broadband network is the main source for our business. Kindly resolve the issue quickly
                    My name is Fatema Chhatriwala and my Airtel no is [protected] I have done 2 Recharges of 169 and 399 respectively and just after 5 days my Airtel sim is showing no service. It has terrible network coverage too
                    I recharged my Airtel mobile ([protected]) with 399 on 11 February, 2019 through Airtel app. Money deducted from my HDFC bank account but recharge has not reflected back even after few hours of payment. I request you to kindly credit my account with the benefits.
                    Hi, one of my friends received a threat from the number "[protected]" in the month of June. when tried to look up the information about the number I found that the service provider is Airtel. I want to know full details about the user of this number. The name and Address of the current user of the respected number.
                    I want my sms details
                    LLI's reply, Feb 10, 2019
                    please contact me in this number 8283862794 as soon as posible
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                      9
                      933343658
                      from Mumbai, Maharashtra
                      Feb 17, 2019
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                      Address: Thane, Maharashtra, 400612

                      I have recharged my dth account on 13 Feb but till now the channel are not coming. I have already called customer care 30 times but they are not responding. Error code 6 is appearing on screen.
                      I hope it will be resolved as soon as possible. I am really frustrated from calling customer service since 4-5 days regularly.
                      Airtel customer support has been notified about the posted complaint.
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                        D
                        dk_yash
                        from Patna, Bihar
                        Feb 17, 2019
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                        Address: Chennai, Tamil Nadu, 600042

                        Last 40 days i am trying to get duplicate sim but they not able to provide me. I have lost my mobile on 11th january and i have blocked my number as well after that if i visiting airtel store they saying your data not showing with us. But if calling to customer care they saying no your data showing with us. Like that they keep on dragging my issues now 40 days gonna hpns still i am not able to get duplicate sim. Please help me out.
                        Airtel customer support has been notified about the posted complaint.
                        Feb 17, 2019
                        Updated by dk_yash
                        My alternate number is [protected]
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                          ShubhaNgi KaNodia
                          from Dehra Dun, Uttarakhand
                          Feb 17, 2019
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                          Address: Kanpur, Uttar Pradesh, 208001

                          Sub: removal of mobile tower in midst of residential area in harbans mohal kanpur

                          We would like to lodge complaint regarding the mobile tower in my locality in harbans mohal near mall road kanpur-208001 and thereby putting the life of residents in vicinity in hazardous situation.

                          My complaint is specific that, in front of my building they have a mobile tower installation in midst of residential area and which causes me serious health issues

                          When came to know that because of that tower i'm getting serious health issues i immediately objected and also this tower is located here from last few years and the house holders didn't even asked about the installation of the tower i also want to informed u about the health issues hazardous effect of radiation

                          As we know that, it is general rule that, the mobile tower has to be installed 50 meters away from the residential area as the radiation eminating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. Therefore, various building societies are refusing to install the said mobile tower on their building. Hence, the said mobile company choosing residential areas as they know that, few people are very greedy about the money and ignorant of their effect

                          As per the rules it is the necessary to give structural stability certificate and drawings, building owners' agreement copy, no objection certificate from neighbors and surrounding areas and other documents has not been given and the neighbours has objection to this installation in their areas.

                          We therefore request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above house in order to prevent further damage to the health of innocent people of the area.
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                            M
                            Mahesh Goud
                            Feb 17, 2019
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                            Address: Rangareddy, Andhra Pradesh, 500068

                            Hi sir,

                            This to inform you that airtel misused my personal number and disconnected permanently, now refuse to provide the information & almost i was fighting with them more than 2years.
                            It`s my postpaid number and it`s still inactive status, asking to check with the vodafone but when i have not placed any request for port-out then how the number will be given to another service provider i really don’t understand.
                            I decided to log in a complaint to get my number back.
                            Palle mahesh goud
                            Mobile no [protected]
                            Connection postpaid
                            Airtel customer support has been notified about the posted complaint.
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                              I
                              ishak_khan2
                              from Mumbai, Maharashtra
                              Feb 17, 2019
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                              Address: New Delhi, Delhi, 110025

                              Hi,
                              My name is ishak and i have airtel dth connection associated with you from past few days i tried to contact your customer care number but it's bussy everytime also i wrote email customer care even they don't reply. My concern is regarding my current pack i have offer on my dth from last 6 month that's i recharge for 388 for 3 month. I want same plan to be activated for next three month with same benefits along with same channel could you help me for that or activate same service on my connection will recharge on same. I wrote email to nodal as well but haven't received any response.
                              Airtel customer support has been notified about the posted complaint.
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                                Yashvi Jain
                                from Mumbai, Maharashtra
                                Feb 17, 2019
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                                I have made recharge through my airtel app and made payment through paytm. The amount got deducted but recharge has still not done. Its been almost 10 days since this i have made complain to the customer care and also talked to its executive they said me to mail n my issue would be solved within 4 hrs. When i asked them to give me cnfrmation through mail so tht paytm can refund it as they hve asked me to ask cnfrmation from them but they are not ready to give me that n telling tht it would be refunded within days its been 5 days still they have not refunded. I hve done this on 11 february. The amount deducted was of rs.349 for pack 399
                                Airtel customer support has been notified about the posted complaint.
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                                  K
                                  from Hyderabad, Telangana
                                  Feb 17, 2019
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                                  When i call a landline no within a telangana circle a voice telling like 'this call cannot be connected'..., i called customer care and those people are telling like, from our side there is no issue..! I changed the sim card between 3 different mobile handset, but issue remained same, airtel peoples also unable to find any issues with my no..? Only option remained for me now is mobile no portability...!!

                                  I'm facing this issue since 6 months.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Ram Sai Karthik Unnam
                                    from Hyderabad, Telangana
                                    Feb 17, 2019
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                                    Address: Rangareddy, Andhra Pradesh, 500072

                                    Hi team. I am karthik. I recently ported my network to airtel. It got activated last night i. E on 17/02/2019 at 00:39 hrs. I was getting signal bars but when i am dialling to the customer care (59059) to activate the sim, call itself is not connecting and i am getting error message as “call failed”. My contact number is [protected]. I am unable to make/receive the calls. Kindly do the needful at earliest.
                                    Airtel customer support has been notified about the posted complaint.
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                                      ajayvishkumar
                                      from Mumbai, Maharashtra
                                      Feb 17, 2019
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                                      Address: 560100

                                      My airtel number [protected] i want to convert postpaid to prepaid bcos i have no more 100rs monthly uses. Last 2month try to convert but not get any customers care and airtel store. Last one month regularly visit in electronics city neeladari road store there one guy name is ravi every time giving same excuse sir server is not working plz call me tomorrow.
                                      Airtel customer support has been notified about the posted complaint.
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