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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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N
nagara99999
from Delhi, Delhi
Apr 6, 2019
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Address: 184, Village khichripur, New Delhi, Delhi, 110091

Dear sir/maam,
We had three airtel dth connections [protected]-1, 2, 3 of which we were not using no.1 connection so we got it suspended. As recently policy for dth changed we got a different plan for our 2nd connection as free channels were not being provided we requested for but when we got these channels plan for our 3 connection got changed by itself so i had to change it again to nesa hd lite which was showing 92 channels but after the change it was only showing 27 dd channels nothing other than that not even free to air channels. Why do you people show false information and why customer is not getting even to air channels as free such as new channels and some music channels even they are not availble this is cheating.
Please stop such things do not fool customers by showing something and giving nothing and give me channels as being shown in your plan and provide all free to air channels free of cost otherwise trai should take action against service such as airtel which keep cheating customers untill being reported.

Thanks
Kartar singh nagar
Mob. [protected]
Airtel customer support has been notified about the posted complaint.
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    Rajvizithi Singh
    from Noida, Uttar Pradesh
    Apr 6, 2019
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    Address: Indirapuram ghaziabad., Ghaziabad, Uttar Pradesh, 201014

    Hie! I am writing you regarding my internet problem which i am facing in my iphone 6s. Its been 4 days i am calling continuously regarding the problem and no action has been taken so far. I am unable to use internet. I have to switch 100 times to 3g and 4g then my internet workes for a minute. I am really fed up of this issue! I have called several times to customer care and every time they repeat the same thing that they are working on it and it’ll start working soon.
    Airtel customer support has been notified about the posted complaint.
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      B
      biju gs
      from Kayankulam, Kerala
      Apr 6, 2019
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      Address: Mukkampaalamoodu-Vembayam,Trivandrum,Kerala, 695615

      Sir,

      I am residing in mukkampaalamoodu-vembayam, trivandrum area. For the last few months i have fed up with the network issue from airtel network. I have been using your service since 15 years. This is first time i am experiencing this much network issue from airtel network. I made several calls to your customer care number and had long conversations with the seniors in the team also. But till now the issue is still with me.

      As per the seniors from the customer care team the network issue has been clearing with the technical team and will clear it soon. But nothing was happened. I have made recharge for data packages for 3 months consecutively. But i couldn't properly used it i am in my house

      Therefore i humbly request you to look into this matter for getting prompt solution for my concern.

      Your immediate response will be highly appreciated

      Regards

      Biju gs
      [protected]
      Airtel customer support has been notified about the posted complaint.
      Apr 06, 2019
      Updated by biju gs
      Sir,

      I am residing in Mukkampaalamoodu-Vembayam, Trivandrum area. For the last few months I have fed up with the network issue from Airtel network. I have been using your service since 15 years. This is first time I am experiencing this much network issue from Airtel Network. I made several calls to your customer care number and had long conversations with the seniors in the team also. But till now the issue is still with me.

      As per the seniors from the customer care team the network issue has been clearing with the technical team and will clear it soon. But nothing was happened. I have made recharge for data packages for 3 months consecutively. But I couldn't properly used it I am in my house

      Therefore I humbly request you to look into this matter for getting prompt solution for my concern.

      Your immediate response will be highly appreciated

      Regards

      Biju GS
      [protected]
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        P
        Priy953
        from Mumbai, Maharashtra
        Apr 6, 2019
        Resolved
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        Resolved

        Address: Deoghar, Jharkhand, 814112

        I have a refund from the amazon of rs 2399. But the money is not credit in my account its more than 7 working day. My airtel account no [protected]. Refund reference number by amazon is #[protected]. I try many times to call bank customer care service but it doesn't want to resolve my queries. So kindly check it whose fault amazon or airtel payment bank.
        Apr 8, 2019
        Complaint marked as Resolved 
        It's credited the balance in my account without any notification.
        Airtel customer support has been notified about the posted complaint.
        Yet now airtel didn't refunded the amount back in my account of rs 2399.
        Priy953's [Complaint's author] reply, Apr 8, 2019
        Amazon fault
        Priy953's [Complaint's author] reply, Apr 8, 2019
        Or airtel fault
        Priy953's [Complaint's author] reply, Apr 8, 2019
        Yet now airtel payment bank didn't received the money of 2399 from the ref no. 907706713572 its
        Amazon fault
        Priy953's [Complaint's author] reply, Apr 8, 2019
        Or airtel payment bank fault so they received money but do not want to give me
        Account Number -[protected]
        Transaction I'd -FT[protected]
        Sir Bharat gais is being spoken your gas has not been booked and has not been paid online even though money has been deducted from my account. Help me please🙏
        Sir Mera account no .[protected]
        Bank Airtel- payment bank
        NAME-KRISHAN KUMAR
        IFSECODE-AIRP0000001
        SIR ISME MERA AMMOUNT 239 RS refund hua h Amazon site see online Jo ki Date -21-02_2020 ko hua Jo abhi to Airtel account m reflect nhi hua h kb to aayega
        Mob no.[protected]
        My amount debited but not receive from benificery account receiver after payment has been failed to receiver and my amount not credited return to my account
        I have a refund from the amazon of rs 2849. But the money is not credit in my account its more than 7 working day. My airtel account no [protected]. Refund reference number by amazon is #[protected]. I try many times to call bank customer care service but it doesn't want to resolve my queries. So kindly check it whose fault amazon or airtel payment bank.
        I have refund from amzon of 3500 and 4000. Butthe money isnot credit in my account more than 7 days working day. My Airtel account number [protected].refund reference number by Amazon[protected] and[protected] I try many times to call bank customer care service but it does not want resolve my queries.so kindly check it whose foult Amazon Airtel payment bank. Please help me sir
        I am paid to ammount Amazon pay but Amazon pay account was failed but till now my ammount is not refund my account so please kindly help me with this problem 🙏
        GOUTAMPRASAD SAHU's reply, Jun 26, 2021
        Please kindly help me with this problem so many times I am already informed you
        What happened you don't have any action in my problem 😠😠😠ðŸ˜
        What happened you don't have any action in my problem till now you didn't refund my amount
        i have a refund from the amazon of rs2337 but money is not credit in my account its more than one month
        refund refrence no. by amazon is protected
        i try many times to call bank costomer care but they doesn, t want to resolve my query so kindly cheak it whose fault airtel payment bank or amazon plz help me i request you
        I returned product to amazon and amazon refunded me the amount of Rs 759 amd given me refund reference no. The Authorization Code (Refund Reference Number) for the transaction is [protected].airtel payment bank account holder name - saloni taknet airtel people are not cooperating and listening instead saying that amazon reference no. Is wrong kindly give. My money its my need i request you to listen and conside it as being a consumer i have these rights i am feeling this form because is not my fault i want my money back
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          Brijesh 76
          from Unjha, Gujarat
          Apr 6, 2019
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          Address: 14 GangaSagar society oop Gujarat housing board near Siddharth high school Somnath road Mehsana, Mehsana, Gujarat, 384001

          I have 25dd channels and 91 my own plan channels total 116 channels but the Airtel is taking extra money from for 204 channels in which they had included hd channels. They are cheating me by taking excess money of the channels of which I had not added in the plan. Customer ID:[protected]-001. Mobile Number: [protected]
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            J
            Jeewan Randhawa
            from Chandigarh, Chandigarh
            Apr 6, 2019
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            Address: Vpo Shahzada Kalan, Tehsil Dera Baba Nanak, Distt Gurdaspur, Gurdaspur, Punjab, 143604

            Our locality is facing call drop.daily day by day network is degrading.to talk to any person it requires 3 4 times calling and if connected then call drops in between the conversation . network signal are full but network services are worst specially with airtel others jio and idea are working fine .so the only option lets for us is to port our number to other service providers
            Airtel customer support has been notified about the posted complaint.
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              M
              Manimansi19
              from Gurgaon, Haryana
              Apr 6, 2019
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              Address: Ghaziabad, Uttar Pradesh, 201002

              I have registered complaint regarding network signals in my locality Chiranjeev Vihar Ghaziabad on 22 march 2019, my problem is not resolved till date 6 april 2019. Unresolved complain registered on 22 march 2019 was closed and again registered on 2 april 2019, yet not solved.
              Airtel service specialist disconnect calls. Worst Network signals. Resolve my problem.
              Airtel customer support has been notified about the posted complaint.
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                R
                Reemakr
                from Mumbai, Maharashtra
                Apr 6, 2019
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                Address: 62/2/1, Adityapur-1, Road Number - 15, Sarakela Kharsawa, Jamshedpur, Pin - 831013, East Singhbhum, Jharkhand, 831013

                Dear sir,

                Your one female executive daily from last 10 days or more harassing my wife related bill. Today she misbahave and treaten me that i will collect from your home and uses so many bad langauge which is not suppose to use by reputed company like airtel staff.

                If i am defaulter then you can take action or send me the letter. But how any executive misbehave.

                Customer name - reema kumari
                Mobile number -
                Airtel customer support has been notified about the posted complaint.
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                  V
                  Vijay_
                  from Delhi, Delhi
                  Apr 6, 2019
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                  Address: Mumbai City, Maharashtra, 400101

                  I am facing network issue and my calls are disconnecting because of lack of network and this is happening for out going as well as incoming calls this really affecting my progress as i am not able to connect to people thorough calls nor from messages and i am not able to use mobile data easily, it is becoming irritation to use airtel network.
                  For this i have already make an complaints in toll free number 121 but they did not resolved my issue and they are not sharing me the docket number so again today i file one more complaint number is c4gsp[protected].
                  Please resolved this issue as soon as possible.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sairajesh Obulam
                    from Ongole, Andhra Pradesh
                    Apr 6, 2019
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                    Address: Bangalore, Karnataka, 560037

                    Using Airtel from 2 years, facing severe network issues though am staying in Bangalore. I cannot make calls and cannot even get OTP's. MANY TIMEs raised compliant and requested for port but these people requested and promised to give good network. wasting my money by playing cheap tricks and with out my conscious they deducted money and charged worst ### network cant bare these torch er any more.
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      archna mishra
                      from Bengaluru, Karnataka
                      Apr 6, 2019
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                      Address: B 63 shiv marg jagdamba colony naya khera vidyadhar nagar jaipur, Jaipur, Rajasthan, 302039

                      I chandra shekhar mishra id [protected] buy annual plan rs 700 pm on aug 4 2018 and used only 3 months then temporarily suspension from nov 1 2018 to april 4 2019. Now i on choosing new a la carte channel costs rs 350 pm but they provide only rs 2261 why? If i continue with rs 700 pm plan then i will get next 9 months validity. Rs 2261 consum in next 3 months sir i facing huge loss of 6 months costing 700 pm. Please order for amount or validation in appropriate manner. Thank you mobile [protected] mail id [protected]@gmail.com
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        pravinapv
                        Apr 6, 2019
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                        I had been using the number for many years, and it was an life time plan. But in the last few months, my balance gets deducted stating incoming and outgoing facility has expired. I hardly have any outgoing calls to make and therefore I do not understand the need for any such balance deductions. I make a call or two every 1/2 months, and I think that is sufficient to maintain a mobile number active, then why is the balance getting deducted.
                        Airtel customer support has been notified about the posted complaint.
                        May 10, 2019
                        Updated by pravinapv
                        Not resolved. There is no update or information on the question
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                          neeraj mirchandani
                          from Bhopal, Madhya Pradesh
                          Apr 6, 2019
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                          Address: Bhopal, Madhya Pradesh, 462030

                          I am know seriously distressed by the service of airtel and the way your team is treating customer like me. I have installed this connection in the month of November by your sale marketing team (Bhopal) by the person name Shoaib Uddin which was referred to me by one of your technician name Ratan Lal Verma (bhopal). I contacted the sales person he told me all the plans and all the formality was done by Ratan Lal Verma my plan includes

                          16 Mbps of speed and 50 GB of data per month and a bonus of 750 GB for every 4 months which will renew automatically this all were promised by sale marketing team (Bhopal) Shoaib Uddin know he is neither picking up my calls and when I have contacting customer care they r saying this is only one time offer means I will only get 750 GB one time but at the time of taking connection the he has said me that in every 4 months this bundled data will get renew automatically but it is not .

                          Know what should I do to.

                          I want a speed enquiry on this and want higher authorities to look into this matter and provide me a solution.

                          Hoping for a response which will help me.
                          Airtel customer support has been notified about the posted complaint.
                          Dec 03, 2019
                          Updated by neeraj mirchandani
                          but i have not recived any phone call or any solution for this problem i want a solution for this thing
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                            S
                            SumitBhattacharyya
                            from Kolkata, West Bengal
                            Apr 6, 2019
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                            I have done a recharge for the pack of 1699 from MyAirtel App through phonepe. Phonepe has given me the transaction ID stating that the recharge has been done. I have connected Airtel and they claimed that they have not received the payment. I have even asked them to give me the same statement in mail and they have even denied that. So my money has been deducted, the recharge has not been done and they are not even willing to send me a mail stating that they have not received the payment.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              AMIT500
                              from Mohali, Punjab
                              Apr 5, 2019
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                              Airtel do fraud with the customers and disturbs its customers.

                              Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now I want to make a recharge of Rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become bull [censored] hungry fellows who don't have guts to earn your income and become greedy beggars by looting the customers every month or every 28 days. Really shame on you greedy hungry fellows who don't have self respect and respect for the customers. You people are such type of low mentality people that you forcibly deduct Rs. 23/- from the customers balance without taking their consent. This type of attitude is shown by fraud and beggars which you are become fully. It's better for you people to leave the job and take one big katora and sit on the roads for begging so that ongoing people will give you beg as you are the greedy hungry fraud beggars to loot the customers. If you people have little bit self respect and respect for the customers then reply with the USSD code for recharging the Rs 35/- from main balance instead of forcibly deducting Rs. 23/- without taking the consent from the customers. Shame on you greedy hungry people for showing such nasty attitude and behaviour towards the customers.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Amaragarwal123
                                from Delhi, Delhi
                                Apr 5, 2019
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                                Address: Sri murari lal agarwal sadar bazar marwari lane jamalpur distt-munger 811214, Munger, Bihar, 811214

                                Hlw sir i have rs. 7796.77 in my airtel wallet on 2nd apr 2019. Thereafter on 7:30 pm something fishy mess come on my mobile which os showing transction with my airtel wallet debit n my full money is debited. I had talk with customers care but they can't reply to me satisfactory so i mess u n i hope ur team will be able to find mistake
                                Mobile[protected]
                                Name amar kumar agarwal
                                D. O. B 1st feb 1990
                                Airtel customer support has been notified about the posted complaint.
                                Apr 05, 2019
                                Updated by Amaragarwal123
                                I hope ur team will never disappoint me
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                                  Bapujipatro
                                  from Gurgaon, Haryana
                                  Apr 5, 2019
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                                  Address: Visakhapatnam, Andhra Pradesh, 530046

                                  Since from yesterday i am unable to get the service even though balance in my account. Nobody is responding correctly after 5 -10 calls. Every time they are giving different reasons. Without providing service and problem pertaining at their end (Airtel) money is deducting from account.
                                  Tomorrow i will remove the airtel and throw out, eventhough i will loose money. But not want this type of ridiculous service.

                                  Please try to resolve,

                                  With regards,
                                  Bapuji
                                  Airtel customer support has been notified about the posted complaint.
                                  Apr 05, 2019
                                  Updated by Bapujipatro
                                  I want payback for this issue with justification
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                                    Naveen92@ullal
                                    from Bengaluru, Karnataka
                                    Apr 5, 2019
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                                    Address: Door No. 10, Anantamaya, Ullal Upanagar, Near Gangamma temple. Vishweshwaraiah layout 6th block, Bangalore 560056, 560056

                                    Please consider this as 70 people request who resides near to my house. Airtel tower has being installed without people permission / authority approval. Many kids will be playing at street place. & this is not good for society. Kindly take off airtel tower.

                                    Address: door no. 10, anantamaya, ullal upanagar, near gangamma temple. Vishweshwaraiah layout 6th block, bangalore 560056

                                    Contact number: [protected]/ [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      lee212
                                      from Mumbai, Maharashtra
                                      Apr 5, 2019
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                                      My airtel tv id [protected] has been recharge with 550 rs on[protected] which is even more than my base pack of 549 rs still services has not resumed yet.
                                      Its been 24 hrs now no channels are showing.
                                      Please kindly do something.
                                      I have done everthing i can to resolve this issues.
                                      Otherwise i will say never opt for airtel services.
                                      They are no consumer friendly.
                                      Airtel customer support has been notified about the posted complaint.
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                                        bobby.raj1986
                                        from Bengaluru, Karnataka
                                        Apr 5, 2019
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                                        Address: 1 36 FISHERIES COLLEGE, QTRS NO F4 YEKKUR, KANKANADY POST MANGALURU, 575002

                                        Dear sir/madam

                                        My name is bobiraj t i recharged rs.488 to airtel prepaid mobile number [protected] through state bank india mobile banking on[protected]Uh70463516 to transfer inb mbs topup [protected]). But recharge was not done to airtel prepaid number and amount debited from my sbi account. I already informed to sbi bank, the manager said that amount should be refunded by airtel people only.
                                        So kindly refund my amount to my sate bank india sb account no: [protected]
                                        Bobiraj t
                                        Panambur branch
                                        Ifsc code:sbin0002249

                                        Thanks,

                                        Regard!!
                                        Bobiraj t
                                        Mob. No.[protected]
                                        Airtel customer support has been notified about the posted complaint.
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