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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 572

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S
Somrita
from Kanchipuram, Tamil Nadu
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broadband shifting not yet happening

Address:560029

I have submitted a service request[protected] for shifting my connection in 500 mts distance bangalore on 30th jan 2019, the request not has been fulfilled still, no response nothing from airtel, couple of time i have contacted to support and they are are telling they are escalating but nothing happening.

Everyday i called they are escalating, so many days i am not using the connection those money i will not pay....
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V
Vivek Sasidharan
from Chennai, Tamil Nadu
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terrible data connectivity

Address:600096

Airtel says they are providing 4g data connectivity, but the data transfer rate is way below when compared to other service providers. I have been facing this issue for the past 3 weeks. I'm a prepaid customer and have opted for a plan which offers 2gb per day. But because of the extremely poor data transfer rate, i'm not even able to utilize 40% of my data. Please take necessary steps asap. Address details:
Opp. Rmz phase 1, thiruvalluvar...
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N
N l karole
from Bhopal, Madhya Pradesh
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new pack is not activated.

Address:462022

Honorable sir, the customer of the airtel dth service provider, according to the new rules you have fixed, you can tell your pack but tell us that our airtel dth service provider is not launching my pack, no free channel is giving them any difference between the camel my airtel dth customer number is [protected]. Please request that you solve the problem. I'm fed up with this attitude....
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P
prasathsg
from Chennai, Tamil Nadu
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channels deactivated

Address:Chennai, Tamil Nadu, 600044

My airtel dth subscriber id is [protected] and i have paid for one year long term plan which ends in november 2019. On 01/2/2019 i have requested the operator to de activate hd channels and activate some sports channels. But they have wrongly de-activated my long term plan and activated the sports channels. From 01st onwards i am talking with the customer care staffs to sort out this issue. Every time they told that due to trai new regulations...
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Address:Vadodara, Gujarat, 390023

Dear sir/madam,

It is heartening to note that airtel dth service provider is not activating new plans as per customer's choice evenafter it had been submitted to them well in advance i. E. Before 31.01.2019.

Moreover, they have blacked out the tv not even giving ftas.

When the customer care is contacted they are insisting upon recharging the account which no longer exist after 01.02.2019.
br...
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M
Mahesh Thamban
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customers in the name of trai guidelines

Address:560017

Hi,
This is to inform that airtel is cheating their customers, when we are trying to select alacarte channels. I have selected my channel list and submitted on 31st of jan (331721) and till 5th of feb they airtel didnt activated any channels. My account wallet has a balance 523 and it is getting reduced without supplying channels. On 6th feb morning i can see all the unwanted channels activated in my system and the channels i requested...
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Address:Nashik, Maharashtra, 422010

Hello,
My airtel customer id : [protected]
Name : jeevan shewale
By imposing trai on dth, the channels rate have increased rather than being cheap.
Before i was able to view whether sd channels at rs 219 p/m but now it's costing more than rs 300 p/m which is really not a good idea at all.
I hope our government would work on this and get a better solution.
Also the channels head have tremendous changes...
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A
Arhaanaman
from Kota, Rajasthan
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my new plan not active

Address:Jhunjhunu, Rajasthan, 333024

Sir i am airtel disital tv customer. According to trai new rules of channel i make my new plan and i sumited it before febuary but still my new chennel plan not activeted. My customer id is [protected]. I complain you 2 day ago so airtel send me massage that they active my new plan but still my new plan not active and when i call in airtel customer care then they dont pick up my call so sir i am facing lots of problem please sir solve my problem....
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P
from Agra, Uttar Pradesh
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my dth channel list not activate

Address:Ghaziabad, Uttar Pradesh, 201013

My airtel dth id. [protected],

New trai rules i select own like challans and submit in my airtel app & our tv 3 4 time till date. The airtel dth company not activated my new plan. Company activated own plan on my dth and now my plan cost is very high rs. 2213.47 /-

I am trying to contact airtel coustmer care but no response.
Please help me sir....
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R
Ravi Afria
from Ambala, Haryana
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why not solve my problem my account is blocked

Address:Gurgaon, Haryana

My account is blocked
We need to start it
My account number is [protected]
My address is vpo nehrugarh
District rewari
State haryana
Pin code 123303
My account number is blocked
My address change krna
My address is wrong due to my account is blocked
Now check my address and change right address
I have many problems create due to my account blocked
I...
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N
Narain Ramesh
from Chennai, Tamil Nadu
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need transparency on mobile recharge

Address:632517

At the outset i would like to have clarity on mobile recharge tariff. I was informed an amount of rs.35/- (28 days validity), recharge is mandatory to retain my mobile number and in spite of this i kept on getting messages to recharge before the expiration of validity. And when i recharged with rs.35/- on the given date the recharge failed & i am yet to get the refund. But my concern is that airtel insisted me to have balance even to call...
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P
prashantpharate
from Pune, Maharashtra
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airtel digital tv connection not working

Address:Pune, Maharashtra, 411014

Hi,

According to new rule i choose new package and sent request to air tel on saturday[protected] and from saturday itself my digital tv not showing any channel. I complained about it to customer care but no one is serious. Daily my account balance is reducing. They are saying they are facing technical problem.
What the hell is this. My airtel account number is [protected]...
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N
Neelam
from Delhi, Delhi
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not updating my request for my choice of channels

Address:Dehradun, Uttarakhand, 249203

Since the new regulations of being able to choose your own channels the airtel dth service providers are being most unhelpful and doing delaying tactics. Probably they want us to choose from their regular packs and due to this since last week we have been unable to view any channels but even though i have recharged twice the balance on a daily basis is decreasing. My dth no is [protected] and registered phone no is [protected]...
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M
mat711
from Chennai, Tamil Nadu
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cost of channels after a la carte selection gone up

Address:Chennai, Tamil Nadu, 600029

Was paying rs. 172 for only 10 malayalam channels.7 english news and business channels. This is because i have netflix, so movies are from that.
After the current pay only for channel for selected channels, cost is only rs. 97 but with an additional rs 130 claimed as base charge plus gst, total works out to rs. 254, an increase of rs. 82 or 47%.
I can understand paying a minimum charge (Say rs. 100) to any service provider,...
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I
Ishkirat
from Lucknow, Uttar Pradesh
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cut my pack and validity period

Sir i used airtel digital tv l recharge my pack for one year on october 2018. My tv channel 200plus & validity period 25oct2019. Now 1feb 2019 company cut my pack validity30jun2019 and chanal. My airtel digital tv id [protected].&[protected]. I complaints many times to airtel digital tv customer care he said that trai rules i can't continue your one year package but my problem not solved please help me...
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N
Nagarjun Bhoopalam
from Pune, Maharashtra
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network issue

Address:Bangalore, Karnataka, 560085

Dear sir,

We are facing network issues, we tried connecting to airtel customer care through emails for nodal officers and we not getting any solutions till now, its been 3 months since we are facing this issue, the calls are getting dropped and not unable to use 4g network, we are requesting to look into it and take the action against this problem....
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K
kalavoor
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call list of my prepaid connection

Address:Alappuzha, Kerala

I do want to know the details of my air tel prepaid connection. I need the whole details about the what's app messages, whats app calls, whats app chats all and deleted messages, contact details also. All incoming and outgoing calls with duration of time. Details of missed calls with date and time. I am in a situation to prove my innocence before others, i do want to know the detailed information of installed and uninstalled apps. Please...
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T
Tummala Chandra Sekhar
from Ponnuru, Andhra Pradesh
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pf withdrawal and father name mismatch

Address:Hyderabad, Andhra Pradesh, 521301

I want pf amount immediately and it is very very urgent, there is father name mismatch, i submitted my docs properly but now it is showing wrongly entered.
I tried to modify but not changed
Please help in this by resolving my father name and withdraw my pf amount.
I tried many time for this please sort me out. There is no particular process. If i send docs there should be company sign and seal. Please help me as soon...
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A
AC Ratheesh
from Neyyattinkara, Kerala
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new channel policy

Website:AIrtel.in

I am a dth user of airtel and i have submitted my selection of desired channel pack well in advance as per trai system. I have received a confirmation from airtel also. (Ref id 157544)

My airtel dth id - [protected]-001

Issue is from 1st feb all channels went vanished and today is the 5th day still unable to fix it. I tried contacting customer care for more than 60 times. But they knowingly not answering any calls.br...
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Address:560017
Website:www.airtel.in/postpaid/prepaid-to-postpaid

I have changed my airtel connection from prepaid to postpaid on 1st feb 2019. I have taken 799 plan in which i can add my family members. At the time of conversion it was nowhere mentioned that i cannot add airtel numbers which are not in my circle (Karnataka). So the postpaid plan is of no relevance for me as i cannot add my parents. After i visited store (Indiranagar) bangalore they told to write a mail to nodal officer karnataka. I reeceived...
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