Claimed

Airtel Complaints & Reviews

2.1
Updated: Sep 19, 2026
Complaints 54823
Resolved
21980
Unresolved
32843
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 573

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pravinapv
Apr 6, 2019
Report
Copy

I had been using the number for many years, and it was an life time plan. But in the last few months, my balance gets deducted stating incoming and outgoing facility has expired. I hardly have any outgoing calls to make and therefore I do not understand the need for any such balance deductions. I make a call or two every 1/2 months, and I think that is sufficient to maintain a mobile number active, then why is the balance getting deducted.
Airtel customer support has been notified about the posted complaint.
May 10, 2019
Updated by pravinapv
Not resolved. There is no update or information on the question
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    neeraj mirchandani
    from Bhopal, Madhya Pradesh
    Apr 6, 2019
    Report
    Copy

    Address: Bhopal, Madhya Pradesh, 462030

    I am know seriously distressed by the service of airtel and the way your team is treating customer like me. I have installed this connection in the month of November by your sale marketing team (Bhopal) by the person name Shoaib Uddin which was referred to me by one of your technician name Ratan Lal Verma (bhopal). I contacted the sales person he told me all the plans and all the formality was done by Ratan Lal Verma my plan includes

    16 Mbps of speed and 50 GB of data per month and a bonus of 750 GB for every 4 months which will renew automatically this all were promised by sale marketing team (Bhopal) Shoaib Uddin know he is neither picking up my calls and when I have contacting customer care they r saying this is only one time offer means I will only get 750 GB one time but at the time of taking connection the he has said me that in every 4 months this bundled data will get renew automatically but it is not .

    Know what should I do to.

    I want a speed enquiry on this and want higher authorities to look into this matter and provide me a solution.

    Hoping for a response which will help me.
    Airtel customer support has been notified about the posted complaint.
    Dec 03, 2019
    Updated by neeraj mirchandani
    but i have not recived any phone call or any solution for this problem i want a solution for this thing
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SumitBhattacharyya
      from Kolkata, West Bengal
      Apr 6, 2019
      Report
      Copy

      I have done a recharge for the pack of 1699 from MyAirtel App through phonepe. Phonepe has given me the transaction ID stating that the recharge has been done. I have connected Airtel and they claimed that they have not received the payment. I have even asked them to give me the same statement in mail and they have even denied that. So my money has been deducted, the recharge has not been done and they are not even willing to send me a mail stating that they have not received the payment.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        AMIT500
        from Mohali, Punjab
        Apr 5, 2019
        Report
        Copy

        Airtel do fraud with the customers and disturbs its customers.

        Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now I want to make a recharge of Rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become bull [censored] hungry fellows who don't have guts to earn your income and become greedy beggars by looting the customers every month or every 28 days. Really shame on you greedy hungry fellows who don't have self respect and respect for the customers. You people are such type of low mentality people that you forcibly deduct Rs. 23/- from the customers balance without taking their consent. This type of attitude is shown by fraud and beggars which you are become fully. It's better for you people to leave the job and take one big katora and sit on the roads for begging so that ongoing people will give you beg as you are the greedy hungry fraud beggars to loot the customers. If you people have little bit self respect and respect for the customers then reply with the USSD code for recharging the Rs 35/- from main balance instead of forcibly deducting Rs. 23/- without taking the consent from the customers. Shame on you greedy hungry people for showing such nasty attitude and behaviour towards the customers.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amaragarwal123
          from Delhi, Delhi
          Apr 5, 2019
          Report
          Copy

          Address: Sri murari lal agarwal sadar bazar marwari lane jamalpur distt-munger 811214, Munger, Bihar, 811214

          Hlw sir i have rs. 7796.77 in my airtel wallet on 2nd apr 2019. Thereafter on 7:30 pm something fishy mess come on my mobile which os showing transction with my airtel wallet debit n my full money is debited. I had talk with customers care but they can't reply to me satisfactory so i mess u n i hope ur team will be able to find mistake
          Mobile[protected]
          Name amar kumar agarwal
          D. O. B 1st feb 1990
          Airtel customer support has been notified about the posted complaint.
          Apr 05, 2019
          Updated by Amaragarwal123
          I hope ur team will never disappoint me
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bapujipatro
            from Gurgaon, Haryana
            Apr 5, 2019
            Report
            Copy

            Address: Visakhapatnam, Andhra Pradesh, 530046

            Since from yesterday i am unable to get the service even though balance in my account. Nobody is responding correctly after 5 -10 calls. Every time they are giving different reasons. Without providing service and problem pertaining at their end (Airtel) money is deducting from account.
            Tomorrow i will remove the airtel and throw out, eventhough i will loose money. But not want this type of ridiculous service.

            Please try to resolve,

            With regards,
            Bapuji
            Airtel customer support has been notified about the posted complaint.
            Apr 05, 2019
            Updated by Bapujipatro
            I want payback for this issue with justification
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Naveen92@ullal
              from Bengaluru, Karnataka
              Apr 5, 2019
              Report
              Copy

              Address: Door No. 10, Anantamaya, Ullal Upanagar, Near Gangamma temple. Vishweshwaraiah layout 6th block, Bangalore 560056, 560056

              Please consider this as 70 people request who resides near to my house. Airtel tower has being installed without people permission / authority approval. Many kids will be playing at street place. & this is not good for society. Kindly take off airtel tower.

              Address: door no. 10, anantamaya, ullal upanagar, near gangamma temple. Vishweshwaraiah layout 6th block, bangalore 560056

              Contact number: [protected]/ [protected]
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lee212
                from Mumbai, Maharashtra
                Apr 5, 2019
                Report
                Copy

                My airtel tv id [protected] has been recharge with 550 rs on[protected] which is even more than my base pack of 549 rs still services has not resumed yet.
                Its been 24 hrs now no channels are showing.
                Please kindly do something.
                I have done everthing i can to resolve this issues.
                Otherwise i will say never opt for airtel services.
                They are no consumer friendly.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bobby.raj1986
                  from Bengaluru, Karnataka
                  Apr 5, 2019
                  Report
                  Copy

                  Address: 1 36 FISHERIES COLLEGE, QTRS NO F4 YEKKUR, KANKANADY POST MANGALURU, 575002

                  Dear sir/madam

                  My name is bobiraj t i recharged rs.488 to airtel prepaid mobile number [protected] through state bank india mobile banking on[protected]Uh70463516 to transfer inb mbs topup [protected]). But recharge was not done to airtel prepaid number and amount debited from my sbi account. I already informed to sbi bank, the manager said that amount should be refunded by airtel people only.
                  So kindly refund my amount to my sate bank india sb account no: [protected]
                  Bobiraj t
                  Panambur branch
                  Ifsc code:sbin0002249

                  Thanks,

                  Regard!!
                  Bobiraj t
                  Mob. No.[protected]
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jkoteswarrao
                    from Ahmedabad, Gujarat
                    Apr 5, 2019
                    Report
                    Copy

                    Address: 406 Ganesh Heritage, Gaurav path Ring road 2, Gautam Buddh Nagar, Uttar Pradesh, 495001

                    Respected sir
                    Since 29th march 2019 i am requesting aitel custmer care for cancel/block my 2nd connection (002) of digital tv of aitel. But they are not taking any care to do the same and they are charging the amount for both the connections. As per advise of customer care representative of airtel i had recharged rs 437/- towards 1st connection to repeat the existing pack which is in use for one month.

                    Till date 2nd connection is not booked and charging amount for the everyday.
                    Also it is grivences that i am unable to watch all channel which are in my old pack named infinite pack.

                    I have 2 connection in one id [protected]-001 and [protected]-002
                    Hence i pray and request you to take immediat action to resolve.
                    Regards
                    Jkoteswarrao
                    [protected]@gmail.com
                    [protected]
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SHREERAM KARANDIKAR
                      from Mumbai, Maharashtra
                      Apr 5, 2019
                      Report
                      Copy

                      Address: Om Shree Samarth Krupa CHS LTD, Survodaya Nagar Badlapur West., 421503

                      To,
                      Customer care
                      Bharti airtel ltd

                      Subject : all services for mobile no [protected] is not active

                      Respected sir

                      Kindly help me to get all the services active for my mobile no [protected] which is purchase from bharti airtel ltd

                      I try with www.airtel.in web but unable to solve my issue

                      Regards

                      Karandikar shreeram
                      [protected]
                      [protected]@gmail.com
                      Airtel customer support has been notified about the posted complaint.
                      Apr 05, 2019
                      Updated by SHREERAM KARANDIKAR
                      You car callme on ulternate no [protected]

                      Karandikar Shreeram K
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hemant Mevada
                        from Bhavnagar, Gujarat
                        Apr 5, 2019
                        Report
                        Copy

                        Address: A-52, Chandralok Bunglows, Nr.Smruti Mandir, Canal Road, Ghodasar, 382443

                        Dear sir,
                        My name is hemant m. Mevada, ahmedabad. I have bought new airtel dth connection in feb-19 (Customer id: [protected]).in this regards, my airtel dth connection is expired in mar-19 (1st month). So, i had recharge of rs.320 thru my airtel app via debit card on 29.03.19. But the same time recharge not done & rs.320 deducted from my account & very next day i complaint in airtel dth customer care & several times. But their executive & sr. Executive not unable to give me proper answer of recharge refund last seven days & hold/disconnect my calls several times. I have talked/called (10-15 calls at least 20 minutes call duration) to airtel dth customer care.

                        So, i humbly request to take necessary action against airtel dth customer care executive/sr. Executive of my recharge refund.

                        I hope your early action in this matter will be highly appreciated.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Krutika087
                          from Mumbai, Maharashtra
                          Apr 5, 2019
                          Report
                          Copy

                          Address: 400066
                          Website: www.airtel.in

                          I am not using any airtel services but on 1st april 2019 a transaction of rs.588.31 has been done on my credit card at www.airtel.in (Pgsi). How is it possible? Where did you find my credit card details? I am attaching transaction details.. Please review and make refund of my money as soon as possible.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jaspinder FMQ
                            from Chandigarh, Chandigarh
                            Apr 5, 2019
                            Report
                            Copy

                            Address: Chandigarh, Punjab, 160036

                            Airtel is sending a message that -
                            Airtel pack ends today, if not recharged, rs. 23 will deduct on 08-apr-2019 from balance for 28 days validity. For unlimited / smart packs.. Dial.. *

                            My complaint here is why airtel is forcefully deducting rs. 23 from my balance and do the recharge, if a customer wants to recharge he/she will do it their own. Why the hell airtel is doing it forcefully.

                            This is unacceptable. Please take an action against airtel. You can seen same message come in last month as well. Check the screen shot attached
                            Airtel customer support has been notified about the posted complaint.
                            I was happy with rs 399 offer where i was getting 1.5 gb per day high speed internet but now airtel has changed to 1 gb per day and the internet is slow too. I didn't like what the airtel has done for this offer.
                            My docomo 2G sim was to be ported to airtel.
                            We gave 500rs to the shop and he gave us new Sim. After 2 days we inserted it but it is showing no network even after 4 days...
                            Please help and port it as soon as possible...
                            I've ported my no.[protected] from idea to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects.
                            What is the update on my Request. They will deduct the money today..
                            They did forceful deduction and recharge my number again.
                            Helpful
                            Found this helpful?
                            5 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vijaya bhasker
                              from Delhi, Delhi
                              Apr 5, 2019
                              Report
                              Copy

                              Address: 500020

                              Dear Sir, Good morning. my phone net work is Airtel. Double time recharge done 25march2019 Done. But phone is not working again next day 26 march 2019 also recharge done. Then phone is working. They are not giving one time amount return. Please convey my payment. I belong to Airtel since 7years
                              Airtel never such things
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prem Kumar neelakrishnan
                                from Delhi, Delhi
                                Apr 5, 2019
                                Report
                                Copy

                                Address: 560029

                                May i know what technology u people are using in my home location network area - 7kms from tower - download & upload -0.20mbs

                                My work location address i checked tower area -15kms away - download & upload speed -29 mbs..

                                How many mails have to send, not at all response

                                This is my 1st complaint registered, up to now 4 network team people came and visited my place, but no improvement, as per the people information have update some technology.

                                Warm greetings from airtel!

                                This is in response to your email regarding network issue on your airtel mobile [protected].

                                I regret the inconvenience that caused to you.

                                Your complaint related to the network issue in your area was registered on[protected] via reference no. 89465077. As per the recent updated from our team, our team will update you by[protected].
                                +2 videos
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  suresh ch247
                                  from Bengaluru, Karnataka
                                  Apr 5, 2019
                                  Report
                                  Copy

                                  Address: 560068

                                  Hi this is regarding CAF No: 80247213/ order no:[protected], wherein the Airtel Broadband connection could not be provided and i was confirmed that the amount paid towards Connection will be refunded is not yet refunded.

                                  i have followed up with Airtel thro' 121 dial help and spending 20 to 30 minutes.

                                  Airtel Service is pathetic.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Aditya Jain Pansari
                                    from Hyderabad, Telangana
                                    Apr 5, 2019
                                    Report
                                    Copy

                                    Address: Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan, Jaipur, Rajasthan, 302003

                                    Hi,

                                    I and my family are users of your esteemed services.

                                    I have recharged a wrong number by mistake with a mismatch of 1 digit.
                                    Please reverse the amount.

                                    Wrong number recharged - [protected]
                                    Correct number intended - [protected]
                                    Amount - 399.
                                    Operator Reference No.[protected]
                                    Transaction id[protected]
                                    Transaction method - PayTM

                                    I have already recharged again as it was an emergency.
                                    Request you to credit back the amount so that we could recharge in future.

                                    Best regards
                                    Aditya Jain Pansari
                                    [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Apr 05, 2019
                                    Updated by Aditya Jain Pansari
                                    The wrong number recharged is switched off.

                                    Also, I tried talking to the Airtel's representatives on 198 as soon as this happened but they didn't answer appropriately.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sanman19
                                      from Bengaluru, Karnataka
                                      Apr 4, 2019
                                      Report
                                      Copy

                                      To whom so it may concern airtel.

                                      Primary number - [protected]
                                      Add on number - [protected] (No internet data working)

                                      I was on a 499 plan & recently upgraded to 649 plan, so that i can have a option to add on number.

                                      So i ported my add on number from jio [protected] to airtel on march 20th.

                                      But since activation of new plan 649 my add on number has no internet browsing & no data available till today.
                                      The whole point of having an add on is not making any sense when i cant use the phone right?

                                      Leaving my work & personal commitments i have called airtel customer service so many times & they dont have any clue about the problem.

                                      I have personally visited the airtel store so many times leaving my work,
                                      Even they don't have any idea or clue about solving my internet problem, they keep saying that the internet will work in few hours, but it's almost 2 weeks now & i have no internet access on my add on phone number [protected]

                                      They have a standard recorded answer saying it will be fixed in few hours.
                                      Nobody from airtel is giving me a correct answer to what the problem is.

                                      I thought airtel has the best mobile services, but this gives me doubts.

                                      I am not been able to use my airtel 4g on [protected] since 2 weeks now.
                                      And no internet access on it.
                                      I wanted to use this phone when i'm traveling also, but now that looks doubtful.

                                      Sometimes i feel why did i port from jio, because it was working fantastic with jio service.

                                      This is been a frustrating 2 weeks of no internet & problem not solved, i hope you understand & fix this issues asap.

                                      Regards
                                      Santosh
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mittal.gm001
                                        Apr 4, 2019
                                        Report
                                        Copy

                                        Address: 134003

                                        आज की डेट में अगर सबसे चोर और ठग कंपनी अगर कोई है तो वह एयरटेल डीटीएच है वह कौन सी मनहूस घड़ी थी जब मैंने टाटा स्काई छोड़कर एयरटेल डीटीएच की सर्विस लगवाई थी सालों ने इतना परेशान कर दिया है कि समझ नहीं आ रहा क्या करूं मैं चैनल कोई और सबस्क्राइब करता हूं और यह अपनी मर्जी से कोई और ही पैक सब्सक्राइब कर देते हैं और पैसे काट लेते हैं और फिर शिकायत सुनते भी नहीं भाइयों हो सके तो एयरटेल डीटीएच का बहिष्कार करें
                                        Airtel customer support has been notified about the posted complaint.
                                        After several complaints airtel digital TV can't disconnect my connection a nd they can't provide me my complain no. and now there customer care blocked my registered no.I m taking follow up for last one month but nobody responds to my complain .
                                        I have recharged my dish account before due date but Airtel company blocked my account without intimation. My digital TV account number is [protected] Gujarat circle.
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit