Airtel Complaints & Reviews

I have recharged my dth account on 13 Feb but till now the channel are not coming. I have already called customer care 30 times but they are not responding. Error code 6 is appearing on screen.
I hope it will be resolved as soon as possible. I am really frustrated from calling customer service since 4-5 days regularly.

Last 40 days i am trying to get duplicate sim but they not able to provide me. I have lost my mobile on 11th january and i have blocked my number as well after that if i visiting airtel store they saying your data not showing with us. But if calling to customer care they saying no your data showing with us. Like that they keep on dragging my issues now 40 days gonna hpns still i am not able to get duplicate sim. Please help me out.

Sub: removal of mobile tower in midst of residential area in harbans mohal kanpur

We would like to lodge complaint regarding the mobile tower in my locality in harbans mohal near mall road kanpur-208001 and thereby putting the life of residents in vicinity in hazardous situation.

My complaint is specific that, in front of my building they have a mobile tower installation in midst of residential area and which causes me serious health issues

When came to know that because of that tower i'm getting serious health issues i immediately objected and also this tower is located here from last few years and the house holders didn't even asked about the installation of the tower i also want to informed u about the health issues hazardous effect of radiation

As we know that, it is general rule that, the mobile tower has to be installed 50 meters away from the residential area as the radiation eminating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. Therefore, various building societies are refusing to install the said mobile tower on their building. Hence, the said mobile company choosing residential areas as they know that, few people are very greedy about the money and ignorant of their effect

As per the rules it is the necessary to give structural stability certificate and drawings, building owners' agreement copy, no objection certificate from neighbors and surrounding areas and other documents has not been given and the neighbours has objection to this installation in their areas.

We therefore request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above house in order to prevent further damage to the health of innocent people of the area.

Hi sir,

This to inform you that airtel misused my personal number and disconnected permanently, now refuse to provide the information & almost i was fighting with them more than 2years.
It`s my postpaid number and it`s still inactive status, asking to check with the vodafone but when i have not placed any request for port-out then how the number will be given to another service provider i really don’t understand.
I decided to log in a complaint to get my number back.
Palle mahesh goud
Mobile no [protected]
Connection postpaid

Hi,
My name is ishak and i have airtel dth connection associated with you from past few days i tried to contact your customer care number but it's bussy everytime also i wrote email customer care even they don't reply. My concern is regarding my current pack i have offer on my dth from last 6 month that's i recharge for 388 for 3 month. I want same plan to be activated for next three month with same benefits along with same channel could you help me for that or activate same service on my connection will recharge on same. I wrote email to nodal as well but haven't received any response.

I have made recharge through my airtel app and made payment through paytm. The amount got deducted but recharge has still not done. Its been almost 10 days since this i have made complain to the customer care and also talked to its executive they said me to mail n my issue would be solved within 4 hrs. When i asked them to give me cnfrmation through mail so tht paytm can refund it as they hve asked me to ask cnfrmation from them but they are not ready to give me that n telling tht it would be refunded within days its been 5 days still they have not refunded. I hve done this on 11 february. The amount deducted was of rs.349 for pack 399

When i call a landline no within a telangana circle a voice telling like 'this call cannot be connected'..., i called customer care and those people are telling like, from our side there is no issue..! I changed the sim card between 3 different mobile handset, but issue remained same, airtel peoples also unable to find any issues with my no..? Only option remained for me now is mobile no portability...!!

I'm facing this issue since 6 months.

Hi team. I am karthik. I recently ported my network to airtel. It got activated last night i. E on 17/02/2019 at 00:39 hrs. I was getting signal bars but when i am dialling to the customer care (59059) to activate the sim, call itself is not connecting and i am getting error message as “call failed”. My contact number is [protected]. I am unable to make/receive the calls. Kindly do the needful at earliest.

My airtel number [protected] i want to convert postpaid to prepaid bcos i have no more 100rs monthly uses. Last 2month try to convert but not get any customers care and airtel store. Last one month regularly visit in electronics city neeladari road store there one guy name is ravi every time giving same excuse sir server is not working plz call me tomorrow.

I accidentally recharged wrong number on 17 feb 2019 i would like to reverse it to correct number.
Please find below mentioned details of wrong number, correct number, transaction id and amount, kindly consider my request and reverse the amount to correct number as soon as possible.
Wrong number : [protected]
Correct number : [protected]
Trans id :[protected]
Amount : 499

Selection of channels as per trai new rules is not available on airtel-website though advertised and told by customer support.
When i selected channels directly on tv, i have lost all free channels. There is no way to select those.
Nobody answering help-line for last 3 days.
I had paid upto july19 @ rs 315 per month. The balance (From feb to jul) must be available in my account. However, i get a message that no funds available.

I'm repenting having chosen airtel.

I selected a new pack for airtel digital tv for 250/- as per trai new scheme.
But airtel has activated (Without informing me) at least 3 extra channels (Star sports 1, star sports 2 and ten 3) costing additional charges.
Now my pack costs 316/-.
I tried to call them several times but they are not responding.
I get to know this, when i accidentally switched between channels
How many other people are they cheating?

What should i do now

Respected sir/madam,

This is brijesh mankani, ca & lawyer by profession. I am very much disturbed by the behaviour of the customer service executives of airtel company.
This frustration has led me to a point where i have to mention this. If you can check i ealier had an issue which was solved after i wrote an email. This is second time you people have made me do this. My postpaid number is airtel maharashtra. I am in the rs 299/- plan. The disturbing fact is that i get charged for internet whcih is around rs500-600, then i make numerous calls to customer care and after so many attempts they say they will waive off my fees and i tell them that as soon as they pay the fees i will pay my outstanding but to a surprise the waive off after my due date and rs100 penalty is levied plus gst @18%.

The above incident has been repeated atleast thrice.

Now my concern is
1. If you waive off the internet charges please waive off immedieately
2. There has been numerous instances where my outgoing facility is blocked
This is 21st century and you treat your valued customers like this..? Will i run taking your 500rs bill..? It is the you the executives who waived off late and i had to pay the penalty and face disconnection problem. Do you even realize how much a call is important in times of emergency. And you disconnect such a service being one of the telecom operators in india.

Frustrated by this i made a port request and instantly received a call and the executive accepted the waiver but when told about the waiver fees of penalty he said he does not has the authorised power and or sanctioned limit and i will receive a call back. I clearly told him that i am busy in meetings and what if i dont pick up the calll. But he gave a false hope stating that this issue was sorted, still my bill shows an outstanding of rs1000 approx and due date has past ansd i am now getting calls for no reason.
I remember some names mr zuber hirapise was the last person ispoke to who promised me of a call back. I am just gonna pay the bill and port it. Other people who promised include miss pooja and few other executives i do not remember the names of.

Its not important whether you have the fastest network or not. But u grievance mechanism should be strong enough to tackle the problems.
Its not the fastest that count but the most efficient.

I am definitely taking this ahead
Please sort this airtel..!
#inefficientnetwork

I had already opted my channels on airtel dth as per trai since 7 days.
Still they had not provided these channels. We called and asked costumer care of airteldth thet told it will take 24-48hrs, but if you want i xan give few hindi channels.
Its been 5 days now still nothing has changed. Now the costumer care is not picking calls also.
Kindly look into this matter or else i have to change dth service provider.

Hi.. I have ported my vodafone post paid sim to airtel prepaid. I have applied on 3 feb and i got the success message on 7 feb. I am getting airtel network also since 7 feb. However since then i am not able to verify the sim by calling on 59059. While connecting an audio message comez whivh say the balance is below 5 rs hence we are not able to connect your call.
Your airtel sim seller is unable to help me nor your branch since then. I am also able to connevt to 121 but they also can't belp.

It is pathetic service from airtel who promote them self as best network in india.

If any one from airtel can help then it would be great. My alternate no is [protected].

Neeraj

I recharged a 4g data plan (On airtel number [protected]) of rs.399 which provides data 1.4gb per day for 84 days.
Airtel is reducing my daily data available to zero for a couple of days even though i am unable to use them and my devices show that data usage for the day is hardly some mb's.
When i call the customer care they are behaving rudely and act as if ii'm the one who is lying and are not doing anything from their side to aid me.
I want airtel to refund the money i paid to them for their shoddy service.

My mobile no :[protected], it is got from telenor mobile service on 28/12/2015 on the basis of lifetime, meantime the airtel take over the telenor.
But the airtel stop the incoming services on 09/02/2019.
198, 121 and 12118, not working.

I pray to resolve my network validity as lifetime validity.
It is liable to my inconvenience and damages.

My broadband connection has not been working properly over a month and it has caused a huge impact on my work from home facility. I have raised complaint against the bad connection to the area service in charge for more than 2 weeks and he keeps saying "call you back later" and my issue is not resolved yet.

I have decided to disconnect my airtel broadband connection.

Connection name: bhavanesh
Connection number:[protected]

I have ported my son from docomo to airtel. I received a message on wednesday night that u can now active your airtel sim after 12 pm. But now it's been 3 days and both of my docomo and new airtel isn't working. I'm frustrated from the service. I want a quick answer from airtel about what to do now? I can't even port to a different company without upc which isn't possible to get without the network. This is my main aim and i don't want it to be gone. Hope u guys can help me as soon as possible.

I recharged my airtel few days ago from amazon pay... But from the amazon it was recharged and message of confirmation was also recivied... But when i checked i found that there was no recharge.. I waited for day but next day i go to nearby store they contacted customer care and they said that they will refund the money in 72 hours. I waited for a week.. Then i again call to customer care they reapeatly said they will refund but there was no response...

There was no refund_^

Now i want to refund the double of that amount after so much time because they were late...