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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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T
Tapan Rajak
from Ranaghat, West Bengal
Feb 17, 2019
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Sir My airtel payment bank demo is [protected]..
It has not mine number but this airtel payment bank link my adhaar card and this is mine bank account.but it's number has a cheater .He did not want to give airtel sim .So plz close this account..
One day a cheater call me and told that I have won money . He told me if i take this money so opened airtel payment bank by his number [protected] .This number is not mine but this airtel payment bank kyc is mine. So block this account.plz sir help me and deactivate this airtel payment bank.
Feb 20, 2019
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Balance not updated my account but money dedected ballet not updated
Hai in below address very poor signal in my area.
MDR 581, Sengadu, Tamil Nadu 603110, India .lot of them using airtel for poor signal quality many people moving to other networks. please arrange new tower in my area.
I had submitted request for mobile no porting from Airtel to BSNL on 1st February, 2019. I got the SMS for the porting on that day, but till date Airtel did not stop the service and I could not change the no to BSNL. I heard from other consumers that Airtel takes the longest time in this process.
The day I booked my connection my number has been connected to two different accounts! And he’s giving some problems cause I mistakenly put the recharge on the wrong account
So please help me to disconnect my number on this account “[protected]” for my number is “[protected]”
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    sanjay9699
    from Vasai-Virar, Maharashtra
    Feb 15, 2019
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    Address: Thane, Maharashtra, 401208

    As i'm using Airtel postpaid SimCard from 2 Years i'm not getting the signal inside my Home I am Doing Lots of complaint But not Resolve my issue so please do clear my issue as we 2 persons are using airtel in same home it as became a big issues, so please try resolve this issue.My address Naigaon East
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      S
      Sheshadri G
      from Madikeri, Karnataka
      Feb 15, 2019
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      Address: 560058

      Hi,

      Greetings from Sheshadri G,

      I am a airtel dth user from past 6 years.

      I have been trying to contact your Airtel DTH customer care via phone call at[protected] since 2 months but call is not connecting. Also i had drafted a mail requesting to know what are NCF charges imposed when i tried to select my own package from the given link.

      As i know NCF charges are the charges which is cost on free 100 channels provided. But i have requested them to explain and provide me the list of those 100 channels. But there is no response to my mail. Because i would like to know which are those 100 chaneels and what if i have selected the same channels when i have selected my own package.

      This not expected from airtel dth for a customer.

      I do have told them on mail that, if i didn't get proper response i will change to TATA SKY network, but still no response.

      Please do some justice for this.

      In the subject line i have mentioned my reference number as well.

      For further clarification please feel free to contact me at +91-[protected] | mail me at [protected]@gmail.com

      Thanks & Regards,
      Sheshadri G
      Airtel customer support has been notified about the posted complaint.
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        B
        Bhawanishankeryadav
        from Jaipur, Rajasthan
        Feb 15, 2019
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        Address: 303801
        Website: www.airteldthtv.com

        Please i am not see old package channel and amount will be give equal old amount and dth company not provide free channel plz sir i want zee pack and star pack and new18 india, news 18 rajasthan news channel already taken in old pack 219 rs and now dth company take 218 rs but dth company not seeing zee pack and new18 india and new18 rajasthan channel but new pack amount equal to old amount, plz solve my problem
        Airtel customer support has been notified about the posted complaint.
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          R
          Ruby44444444
          from Bengaluru, Karnataka
          Feb 15, 2019
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          I have always been told good things about airtel’s broadband services, but, to my dismay, it was told to me by the airtel executive that their services are not available in my area without any sort of inspection. He did not even inspect or come to my address and told me since it’s a government quarter the services are not available. There are several brands with broadband connection in my area then why is only airtel having a problem in installation? Poor customer service.
          Airtel customer support has been notified about the posted complaint.
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            S
            Shivkumar Bhardwaj
            from Vadodara, Gujarat
            Feb 15, 2019
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            Address: Ahmedabad, Gujarat, 382405
            Website: Airtel DTH

            Still I am not seeing the FTA CHANNEL AS PER TRAI RULES . I HAVE ALSO SUBMIT THE FTA AND PAID CHANNEL LIST BUT AMOUNT IS ALSO DEDICATED FROM MY ACCOUNT MY SERVICE No. [protected] and mobile number [protected] . when I calls customer care executive asked me to call after 2 hours from last 7 days . I have call many times but the but problems is as it's
            Airtel customer support has been notified about the posted complaint.
            Feb 15, 2019
            Updated by Shivkumar Bhardwaj
            Bad service of Airtel DTH
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              M
              my9611884899
              Feb 15, 2019
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              Address: Bangalore, Karnataka, 560066

              Dear Concern,

              I would like to change my mailing address due to shifted in new house, You are requested to update my new residential address in your database system..

              New Address:-

              No 63, 4th Floor, House No 7,
              Muniswamappa Nilaya, Balaji Layout,
              Siddhapura, Whitefield
              Bengaluru - 560066
              Airtel customer support has been notified about the posted complaint.
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                S
                sureshparmar155
                from Ahmedabad, Gujarat
                Feb 15, 2019
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                Address: Dewas, Madhya Pradesh, 455001

                I am a physically handicapped senior citizen. I cannot go out as I cannot walk without support. I live with my wife who is paralysed on the left side. I use a Net setter and Airtel SIM for the internet on my PC.I am a writer and astrologer. I need internet connection to pay bills online and recharge my SIMs, I need internet connection to email my writings and make horoscopes and read various articles on astrology, science and health, and news. I need internet connection to email my my answers to clients' questions. But frequently the internet refuses to connect, no matter how hard I try. Then all my plans or works stop.
                Airtel customer support has been notified about the posted complaint.
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                  P
                  padmasri45
                  from Bengaluru, Karnataka
                  Feb 15, 2019
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                  Address: Bangalore, Karnataka, 560078

                  Airtel has dug up the road for laying cables. They have
                  1. Broken drain pipes and not repaired them properly
                  2. They have laid cables which are on the road blocking free movement of vehicles and have occupied a considerable part of the road
                  3. They have not closed the pits that have been dug up by them.
                  Despite following up with the airtel contractors, no action has been taken by them.
                  Airtel customer support has been notified about the posted complaint.
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                    padmasri45
                    from Bengaluru, Karnataka
                    Feb 15, 2019
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                    Address: Bangalore, Karnataka, 560078

                    While laying cables, airtel workers have dug the road and broken the drain pipes carrying sewerage water. Even without rectifying the mistake, now they have laid big pipes on the road and left huge holes on the road. The pipes are laying open on the road blocking the road. The pits are also left open and need to be closed. No response from airtel.
                    Airtel customer support has been notified about the posted complaint.
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                      E
                      Er Parth Valera
                      from Vadodara, Gujarat
                      Feb 15, 2019
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                      Address: 380054

                      Dear sir/mam,
                      We would like to request you that for de-activate id no. [protected]on name of m/s. Doshi cosnultants pvt. Ltd.
                      Address : 102, archan residency, opposite orchid park, behind shelby hospital, sg highway, ahmedabad - 380054.
                      Our landline no. [protected]
                      Broadband id no. [protected]_mh
                      Relationship number — 11313356.
                      Bill no. —[protected]
                      Kindly confirm the same as soon as possible.
                      Regards,

                      N. H. Patel.
                      Project head
                      Mo. +[protected]
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        Kamalakar1905
                        from Hyderabad, Telangana
                        Feb 15, 2019
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                        Address: Hyderabad, Andhra Pradesh

                        This is regarding [protected] airtel mobile number. I am not receiving the incoming calls and messages from the past 8 days. I have escalated my issue with the airtel service provider on 9th feb 2019. They deactivated all my services. I am not getting otp's not able to make calls. Because of this i am facing lots of issues. Thi number is used for all my accounts and proofs. I am missing valuable information, all my transactions are pending. They kept on dragging the resolution time with out providing the solution for this. Please do take the necessary actions to resolve this. I want my services back as soon as possible.
                        Airtel customer support has been notified about the posted complaint.
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                          V
                          Vinayak Sogi
                          from Bengaluru, Karnataka
                          Feb 15, 2019
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                          Address: Bangalore, Karnataka, 560062

                          Network issue at
                          Srinivasa Industrial Estate Behind RMS International School & PU college, Kanakapura Rd, Konanakunte, Bengaluru, Karnataka 560062
                          happening for around more than 15 airtel customers, showing signal 1 point or no network, have raised more than 1 complaints saying solved within 48 hrs, but issues not yet resolved.
                          [protected]
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                            M
                            Mritunjai Pratap Singh
                            from Lucknow, Uttar Pradesh
                            Feb 15, 2019
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                            Sir, my customer id no is [protected]. It is to inform that all channels are stopped by airtel dth from 06 feb 19. Despite to stop channels, airtel regularly deducted amount also from my account. Such matter informed to airtel digital tv customer care specialist many time. But they neither started my selected chhanels plan nor stopped irregular deduction of amount. Moreover as per my previous plan i recharged my tv of rs 315/- on 19 jan 19 and next recharge was due on 19 feb 19. But they stopped chhanels since 06 feb19 on the pretext of insufficient balance my account. Please instruct airtel dth to refund my deducted amount deducted from 06 feb 19 till my sellected chhanels plan started. No fabourable response given by their customer care execituves also till now. Thanks you.
                            Airtel customer support has been notified about the posted complaint.
                            Same with me bro. Airtel TV really sucks
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                              A
                              Azadahamad Desai
                              from Pachora, Maharashtra
                              Feb 15, 2019
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                              Address: Kolhapur, Maharashtra, 416551

                              4g internet network isolation in my area from last 3 days. I’m getting huge internet problems, and frustrating about this airtel network. I’ve two connections of airtel prepaid. One in my iphone and second in my 4g hotspot both have an internet issue. Unable to load app even browsing. I’ve activated both 3 months rch for 3 gb per day plan, it’s bull # internet services in my area, i’m frustrated about why i switched airtel from vodafone, i’m looking to switch back again to vodafone or any other provider after end of my plans.
                              Airtel customer support has been notified about the posted complaint.
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                                G
                                Gaunguli Kumar
                                from Masaurhi Buzurg, Bihar
                                Feb 15, 2019
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                                Address: Gaya, Bihar, 824232

                                [protected]
                                Name - sanju kumari
                                Vill-salempur
                                Post - tankuppa
                                Dist-gaya
                                State-bihar
                                India
                                It's outgoing service need to be started. It's important. It is anyhow deactivated my any mischiefs around us. It is very important to restart as everybody know. I only want to know proper procedure of reactivation of my sim no. From i can easily resize my problem.
                                Airtel customer support has been notified about the posted complaint.
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                                  Avaanticka N
                                  from Raia, Goa
                                  Feb 15, 2019
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                                  Address: 400078

                                  For the last 7 hours my vodafone was disconnected due to porting. Hiwever i was asked to call 59059 and i am trying that for last 7 hours with no lluck. I managed tp borrow someonez tht was vodafone and called [protected] but they r not helping me at all. I have called 3 times and thsy r not rxplaining whatz the issue.. Pls pls help asap. I need to contact my family
                                  Airtel customer support has been notified about the posted complaint.
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                                    Y
                                    Yoganathan A
                                    from Chennai, Tamil Nadu
                                    Feb 14, 2019
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                                    Address: Chennai, Tamil Nadu, 600021

                                    Sir,

                                    Reg: my airtel broadband with landline connection[protected] under rs.999/- plan.

                                    Recently, i had been informed that the broadband modem will be replaced as your speed has been upgraded upto 100 mbps from my existing speed of 40 mbps.

                                    In this regard, i had been informed on 05.02.2019 that your service engineer will contact me for the same process, but no one had contacted me till 07.02.2019.

                                    Mr. Venkatesan, your service engineer, reached my home on 08.02.2019 to replace the old modem with the new modem for the upgraded speed. After trying to change to the new modem, he informed me that there was a fault in the line and therefore the modem will not work properly. He left my house after stating that someone will contact me in this regard.

                                    I checked the speed of my connection on the same day where the speed was 13 mbps instead of 40 mbps.

                                    After that day, another service engineer came to my house on 10.02.2019. He tried to change to new modem, but he could not complete the process either. He said there was a technical problem and was not aware of how to solve the problem. He also told the same response that someone would come and change the new modem.

                                    I had complained about this issue on 10.02.2019 for your poorest quality of service.

                                    After that, i received your message (Request no.[protected] stating that your service engineer mr. K. Ramesh would come on 12.02.2019 however, he did not turn up on that day. When i called mr. K. Ramesh on this issue, he said that will be coming to my house on 13.02.2019 after 06.00 p. M. I had been waiting for him, but he did not arrive as well.in this regard i called mr. K. Ramesh, for which he said he was the only person to attend the calls, and he would attend my call the next day.

                                    Today (14.02.2019) morning i called mr. K. Ramesh to confirm his arrival for which he assured he will arrive after 06.00 p. M. Now the time is 10.00 p. M, and he has not come to my house yet. I tried calling him several times but he does not attend my call.

                                    From 05.02.2019 till this time today (14.02.2019) my broadband connection has not been working at full speed as per my plan, due to which i will not pay any payment for this period.

                                    I totally disagree your lethargic attitude and the poorest quality of services.

                                    Hence i request you to register this complaint letter as my request letter for discontinuance of your connection from tomorrow onwards.

                                    Kindly acknowledge this letter.

                                    - yoganathan. A
                                    Airtel customer support has been notified about the posted complaint.
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                                      T
                                      Tanweerul Haque Hashmi
                                      from Bengaluru, Karnataka
                                      Feb 14, 2019
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                                      Address: Patna, Bihar, 800006

                                      पटना के आवासीय क्षेत्र में airtel का घातक और नरसंहार मोबाइल टॉवर।

                                      प्रिय मित्रों,

                                      कल सुबह 12 फरवरी को बहादुरपुर थाने के तहत न्यू अजीमाबाद कॉलोनी के इलाके में राजधानी पटना में। श्री अरशद अब्दुल के घर के ऊपर लगे एक मोबाइल टॉवर को शॉर्ट सर्किट के कारण आग की एक गेंद में परिवर्तित कर दिया गया, जिससे इलाके में दहशत का माहौल पैदा हो गया। आग इतनी शक्तिशाली थी कि यह श्री रईसुल हक़ हाशमी के घर को पूरी तरह से घेर लिया गया जहाँ छोटे बच्चों और वरिष्ठ नागरिकों का जीवन airtel मोबाइल सेवा प्रदाता और श्री अरशद अब्दुल की लापरवाही से खतरे में पड़ गया। इस घटना के दौरान श्री रईसुल हक हाशमी की लाखों रुपये की संपत्ति का भारी नुकसान हुआ है। स्थानीय लोगों के सभी पड़ोसियों की मदद से श्री रईसुल हक़ हाशमी, उनकी पत्नी, उनकी बेटी, उनके बेटे और उनके तीन पोते की जान बचाई गई है।

                                      कंकरबाग और पटना शहर के आस-पास के दमकल केंद्र को सूचित किया और दमकल विभाग की टीम ने फायर ऑफिसर श्री सुरेंद्र सिंह की मदद और मार्गदर्शन के साथ खतरे की आग को नियंत्रित करने के लिए एक अच्छा काम किया।

                                      श्री रईसुल हक़ हाशमी पुत्री श्रीमती देबा कुमर ने मोबाइल टॉवर स्टेशन में स्पार्किंग और जलती हुई गंध देखी है। उन्होंने श्री अरशद अब्दुल की पत्नी (रोशन आरा) को 11 फरवरी की रात को फोन पर इसकी सूचना दी, लेकिन उन्होंने इसकी उपेक्षा की और इसे ठीक करने के लिए उपाय करने की जहमत नहीं उठाई। यह दिखाता है कि श्री अरशद अब्दुल मोबाइल टॉवर व्यवसाय से पैसे कमाने के लिए अपने स्वयं के जीवन और पड़ोसियों के जीवन की सुरक्षा के बारे में कितना लापरवाह हैं।

                                      श्री रईसुल हक़ हाशमी और उनके बेटों ने पिछले तीन वर्षों के दौरान घनी आबादी वाले आवासीय क्षेत्र में अवैध रूप से संचालित अवैध टॉवर के बारे में ट्राई, पुलिस स्टेशन और अन्य नियामक संस्था को कई शिकायतें दी हैं। तेज हवा के दौरान यह टॉवर ऐसे हिलता है जैसे यह आसपास के पड़ोसी की छत पर गिर जाएगा। 2015 में पटना में आए भूकंप में यह बीमार टावर एक तरफ झुक गया। पिछले 10 वर्षों के दौरान सभी पड़ोसियों ने इसे हटाने का अनुरोध किया है, लेकिन श्री अरशद अब्दुल ने समाज के लोगों के जीवन को खतरे में डाल दिया, जहां वह निवास कर रहे हैं और अतीत में हमारे प्रशासन, ट्राई और अन्य नियामक प्राधिकरण ने भी इस मामले में लापरवाही रवैया रखा है।

                                      सभी जिम्मेदार प्राधिकारियों ने चुप्पी साध ली है और अतीत में कोई कार्रवाई नहीं की है और जो दिखाता है कि trai, पुलिस स्टेशन ऑफ लोकलिटी, मोबाइल टावर रेगुलेटरी अथॉरिटी और airtel सेवा प्रदाता के पास इस घनी आबादी वाले क्षेत्र के मानव जीवन और स्वास्थ्य का शून्य महत्व है।

                                      कल की घटना घर के मालिक श्री अरशद अब्दुल, airtel और ट्राई द्वारा नरसंहार करने का एक प्रयास था। श्री रईसुल हक हाशमी जो 85 वर्ष के हैं और बेटों ने कल दोपहर को पुलिस स्टेशन में घटना की प्राथमिकी दर्ज की है। यह जानकर हैरानी होगी कि आज तक नामित पुलिस स्टेशन की टीम ने साइट का दौरा नहीं किया है। यदि यह आग रात में लगी है, तो निश्चित रूप से श्री रईसुल हक़ हाशमी के पूरे परिवार की जान चली गई थी। घनी आबादी वाले इस रिहायशी इलाके में मोबाइल टावर लगाना घर के मालिक श्री अरशद अब्दुल और ट्राई द्वारा हत्या और नरसंहार के प्रयास के बराबर है।

                                      कृपया इस पोस्ट को जितना हो सके शेयर करें, देश के किसी भी आवासीय इलाके में स्थापित मोबाइल टॉवर के जोखिम के बारे में जागरूकता लाने के लिए और पटना प्रशासन को इस मामले की गहनता से जांच करने और दोषी को दंडित करने के लिए कार्रवाई में लाएं

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                                        Soma gawas
                                        from Tadepallegudem, Andhra Pradesh
                                        Feb 14, 2019
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                                        Address: Mumbai City, Maharashtra

                                        Sir, my tv id no - [[protected]], registered mobile no - [[protected]], today on 14.02.2019, i have recharged new (Trai) plan through online web sight paid rs385. But till now my t v is not showing any channels and only showing an error code of-06, since morning i have lodged four time complain but no steps / action was taken by the company to activate due to which we faced huge damages by way of mental tension and harassment, you are requested to activate my tv immediately, please reply / inform me immediately in my registered mobile number, thanks.
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