Airtel Complaints & Reviews

My connection id is [protected]. I am unable to watch any channels and there is total blackout. After calling airtel dth customer care they are responding that it will take 3 more days to solve the issue.
They initially misguided me that long term packs which i took on 7 dec 18 till 6 dec 20 will get terminated as per trai guidelines and only way to watch without interruptions is to select a new pack.
I selected and now 2 days...

Hey guys,

As per trai’s new notification i have created my own custom package (List of channels) on 25th of jan 2019 and forwarded to airtel and they confirmed the same that and even i got a message too from their end that it has been received and will be applicable from 1st of feb 2019.

But it has been more than 80 hours now and no channel is working. I have tried to reach them (Airtel customer care) via...

Airtel dth went to suspended state.in order to select the channels i need, it asked to recharge for 480. After i recharged, the account is still in suspended state. Now if i click on "choose now" for selecting channels or "change plan" its saying balance is low and recharge for 100. I even did that once, still its in suspended state and i'm not able to change plans or select a la carte channels. Please look into this issue and let me know...

Hello everyone,

As per new guidelines from trai, i have opted out few channels before 31st jan. Also received confirmation sms that will be activated. However since 4 days my all channels are deactivated. Error code is 4. And customer care are reiterated only one lines that sorry for inconvenience. Tell me guys. I'm paying for the service which i haven't received and my daily cost are auto deducted by airtel dth. I'm really...

I have selected the channels as per trai, but it didnt get implemented on 1st feb, when i contacted customer care, the customer care says trai hasnt implemented it yet. It seems the airtel dth are fooling customer. Trai should seriously look at the schemes they have implemented as the dth companies continue to fool customers. Really bad experience with airtel dth...

In dec 2018 i called airtel digital for the pack they replied last date is 31st we will inform after 27th jan. On 27th i select my pack and sms generated code to their 54325 number. I got confirmation sms that thank you for selecting pack but after that on 31st i receive sms about to select the pack again i called up them they said again you have to do. Same thing i done on 31st jan and 2nd feb but still my pack is not updated and i am not...

Hi sir,

Actually i recharged online (To my airtel sim) on 03/02/19 for rs 199 at 9.25 pm but it didn't reflect in my balance so again i recharged online at 9.31 pm for rs 199 but my bank balance got deducted twice (199+199) of rs 398 so i'm paniced whether i'll get refund from airtel of rs 199 because of twice recharged or will the pack get transferred to the next month or will my current gb is going be 3gb per day because...

I have recharged dth registered with mobile number [protected] today with rs. 210 at 3:30 pm.
1. I have requested for new pack at date 02/03/2019 at 5:00 pm.
3. My balance is deducted rs. 15 for today already but after four hours still pack is not updated.

I scanned the generated qrcode and sent it to "54325" : "it says keyword not defined".
After that i sent it to [protected], but pack still not updated...

Sir i have recharged my airtel mob [protected] on 01 feb 2019 with an amount of rs. 46/- and it was deducted against hellotunes charges. On receipt of sms i responded quickly and stoped this service immediately. I didnt use this facility but amount deducted not refunded after complaints through my email. This company deducting crores of rupees from customers illegally. So i request to carry out a facts find by the govt agencies regarding unnecessary...

My airtel customer id is [protected]. Im in mysore city. My airtel dth connection is in the nameof my father p s periyasamy. I have changed my airtrl dth package on jan 31 through my airtel app. All myother channels have bern suspended since feb 1 but my new channel package has not been updated yet. Its now 48 hrs since the service provider has stopped all my channels. I have balance more than 300 in my account. I have called the customer...

Airtel has not given any details and even the accounting details are not available.
I feel really disappointed with the service. My charges have increase and the channel numbers in my package have reduced. I failed to understand the trai rules which says the charges would reduce but in my cas it is other way round
Number of channels which i used to see have been reduced and the tariff has increased for less number of channels???...

After trai new rules, i have choosen even 3 times my new package and channels list via their my airtel app, but till now no one is activated and money keeps on decreasing from account.
I have called on 12150 no. But call waiting time is more than 5 minutes but even waiting for 20 minutes no one answered..
I am tired from airtel digital tv..
I have choosen new pack 1 time on 31 jan and 2 times after that..
Here...

My amount 4100 rupees are deposited with the airtel company but since morning i am trying my best to get info regarding my balance @my a/c executives were not giving proper response i feel i am being cheated as my amount is lying with the said company & time & again they arte saying my monthly pack is 894/- but none of my tv is showing me channels message is due to low balance hardly i get time to watch tv except sundays today i thought of...

I have port my airtel sim ([protected]) from mumbai to maharastra on date 21jan 2019, now old sim is dectivated and i have inserted new sim and validation is also done for new sim, but sim is not started after 5 hrs and during varification cumtomer care told me it will activiated within 30 min and after 5 hr i have called customer care but they told me your sim will activate after 24 hr we cannot resolve your issue from here and we can not...

As per trai rules, i have selected the channels on 28th january 2019 which i got reference id #139972. Still my tv got blacked out on 2nd feb 2019 at 3 pm. Once again i selected the channels using channel #998 and send sms as per instruction using qr code. Still it's been more than 24 hrs tv got blacked out. Customer care is been saying it will come with in 2-3 hrs....

Network is so unstable. When I am talking in call, or watching a video or playing an online game, it suddenly stops or disconnects because of your ### network. And it is not just my sim or phone, ny dadand aunt use Airtel too, same thing happens with them. Network is bad in our area, please fix it. I have complained before but no action has been taken. Airtel promises stable 4g network everywhere but in reality condition is so poor. Not only...

I would like to say you that I reachrge my number [protected] of RS 399 debit on 27 Jan from my SBI account . .
And I also talked to my bank they clear that payment has been debited to merchant .
And here I am sending my complaint number of SBI UH 65498017.

KINDLY REQUEST U TO SOLVE MY PROBLEM
URS PRINCE...

After i designed my own dth pack with trai's web site and when i tried to make the same pack with airtel web site, it was found that the bouquet of sony happy india sports+english hd 50 was missing from their selection list. Instead, they have provided sd version. The same pack is available in trai website, sony site as well as other dth provider. By listing sony happy india english hd and sony happy india sports hd separately, they force...

Hi-Yesterday I got my airtel digital TV (HD) recharged with 700. But channels are not coming I am getting an error code 6 with message your account is suspended due to low balance, everytime it is telling me to recharge. I have already contacted customer care for 4 times since yesterday, everytime I have to wait more than 15 mins to get connected and they are always assuring me that they have refreshed and it will come in 30 min. Already...

Dear sir
I am facing big issue of network from last 7 years in my home. I stopped using airtel between that but recently my company number [protected] was ported in airtel l thought problem will be solved but it never happens.
I complained in airtel and after that their technical person came in my home he says that we are getting 2g speed in my home. He also agreed with our problem and told all about to airtel. But still i have...