Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
Complaints 54830
Resolved
21980
Unresolved
32850
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 577

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahesh com
from Vasai-Virar, Maharashtra
Mar 31, 2019
Report
Copy

Address: Kate chowk new sanghvi, Pune, Maharashtra, 411061
Website: Consumers complaint

Hello Team,

Operator is Airtel
Location Pune new sanghvi Kate chowk Maharashtra.

I have raise a complaint from 40 days but still now I'm not having a network to call below is the conpaint number which I have raise and taking follow up from. 35 days
Complaint number Sr No. C4GSP[protected]

Related to this I have also raised the complaint in TRAI but no help from them.

Plz do a need full help.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mail2zaheer
    from Mumbai, Maharashtra
    Mar 31, 2019
    Report
    Copy

    Address: ,KOVILPATHAGAI AVADI, Chennai, Tamil Nadu, 600062

    I called up Airtel customer care and submitted the complaint last year on Feb 2018.. ref no. 88960457
    Till now no progress in the network.
    But Airtel says they have already optimised the network to its maximum.. they are also saying they'll need to install a tower but till now not sure whether it has been done or not.
    Resolve the network issue at the earliest.
    Even I have requested for Airtel broadband connection since last year but they always says no feasibility in our area ..
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sudhir Katara
      from Noida, Uttar Pradesh
      Mar 31, 2019
      Report
      Copy

      Address: 602,TOWER-B, MULBERRY COUNTY, SECTOR-70, BALLABGARH, NEAR MUJERI VILLAGE, 121004

      Airtel customer care is not willing to help us. Several times we called them about the recharge done to Airtel DTH but the recharge does not activated for the next day also.we registered a complaint also whose no is [protected] & 87462470.but there is no resolution of our complaint. I have called Airtel customer care for more than 10 times and still complaint remains solved. Even after lodging the complaint they say they do not have any complaint registered. I have mail proof for complaint registered. They said to recharge the dth and channels will start working. I did that as well with amount of Rs.500/- and now these people say they cannot help and back hand team will call for the same.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhinesh Singh Raghuvanshi
        from Bengaluru, Karnataka
        Mar 31, 2019
        Report
        Copy

        Address: Shahdol, Madhya Pradesh, 484446

        This is to inform you that for last serval days I am calling Airtel disctv customer care regarding recharge but they not replying properly and give me same accuse everytime they have some technical issues that's why they can't helping me out and due to this we can not able to watch the channels... Actually before I was recharge my TV 240 rs but they change the package without informing and when I asked they told me, you should recharge of 360rs then you able to watch the channels whatever you want to watch and on dated[protected] I am recharged but still they activated the same plan whatever I can see before .
        So please take some action against them..
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Senti Toshi
          Mar 31, 2019
          Report
          Copy

          Address: Tuli, Dist. Mokokchung, Nagaland

          My wife bought a new Airtel sim card in 2018 and it's having some problems like; not reachable most of the times and 'error in application' keeps appearing on the screen. Visited the above mentioned store for replacement of sim card but we were asked to pay Rs.150/-. Was willing to pay the amount but again asked to provide voter's ID card, was carrying only Aadhar card at that time. So couldn't get the sim replaced, is voter ID card the only mandatory document for a sim card? 'cos we were told to submit none other than the voter ID card only. Is Rs.150 for replacing a defective sim card justified?
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            Umakant740811
            from Patiala, Punjab
            Mar 30, 2019
            Report
            Copy

            Address: 144008

            Sir, i am very much harassed by this dth provider, they are added every langues channels + devotional chanel + so many news al most 100 channel today. It is done by 4th time. They will take 3, 4, days after complain and charges will be deducted and will say two time sorry, again after 10 days they will add 65 rs air tel movie channel again i will complain, then they will take 03, 04 days again same story, i donot decide that who is master consumer or service provider, if someone not aware they will simply charge for the month.
            Pl take action on that as early as possible
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Noushad Nm
              from Kunnamangalam, Kerala
              Mar 30, 2019
              Report
              Copy

              Address: Mysore, Karnataka, 571301

              I recharged my dth service on 27 march
              And my service is not yet activated even after three days
              I called airtel customer care several times and they have no idea about it
              I visited airtel showroom they are saying within ten minutes and she told same ten minutes for more than 15 times
              Worst service worst customer care
              Even my account is suspended they are dedudcting daily rent from my account
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                KishoreKE
                Mar 30, 2019
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 500090

                Dear sir,
                My customer id for Airtel DTH is [protected]. I am not receiving signals from 9 days. By calling customer care service they are promising to solve the problem on same day and not even trying to solve problem and sending me SMS message
                "We regret the inconvenience caused to you.Your service request number 87242473 for your Airtel DigitalTV ID &CUST_ID is in process and will be resolved at the earliest."
                After sending SMS Airtel DTH not even attempting to solve the problem and daily eating My balance .
                At least make a attempt to attend to your customer AIRTEL.
                Thanks.
                Kishore
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PavithraAa
                  from Kodungallur, Kerala
                  Mar 30, 2019
                  Report
                  Copy

                  Ask i am using airtel 4g data services. My internet speed is becoming so slow day by day and i have 1 gb per day, i can't able to use half of the 1gb a day because the internet is much slow. And then, even after i reached half of 1 gb, the internet never ever works for the rest of the gb.. This is sooo bad and i can't use at emergency cases. Please do concern and recover my issue.. Thank you
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akshay Khanna123
                    Mar 30, 2019
                    Report
                    Copy

                    Address: Nagpur, Maharashtra, 440022

                    I had done a recharge yesterday on dth.
                    But channels are not coming, everytime it is telling me to recharge. I have already contacted customer care for 6 times since morning and they are always assuring me that they have refreshed and it will come in 30 min. Already sixteen 30 minutes have passed since first call. I am free irritated as a took connection with such a great joy and now this is what i am getting..
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      gurpreet202898143
                      Mar 30, 2019
                      Report
                      Copy

                      Address: Jalandhar, Jalandhar, Punjab, 144005

                      Please provide address and owner of this number.
                      He is calling and harassing my family and friends.
                      He even got private pictures of my wife.
                      Please help me to find this person
                      He is calling on all numbers and sending pics to everyone saying he want 20000
                      I dont want to go to police it woll become public and i dont want that
                      Please help me in this pls
                      Airtel customer support has been notified about the posted complaint.
                      Mar 30, 2019
                      Updated by gurpreet202898143
                      Number about this number [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        E
                        Edu Help
                        Mar 30, 2019
                        Report
                        Copy

                        Address: Sonipat, Haryana, 131101

                        Respected sir i had recharge my airtel number [protected] from airtel payment bank wallet with offer of rs. 100 cashback on first transaction.
                        But i did not received my cash back amount.

                        Details are as under

                        Recharge done on[protected]:15am, mrp:rs448.00, gst 18% payable by company/distributor/retailer:rs68.34, transid[protected]. To check your balance, validity, call tariff and best recharges, dial *121*51# or download my airtel app, click www.airtel.in/5/LBNV

                        Hello! You have added rs.398.00 in your airtel payments bank wallet. Avl bal rs.398.00. Txn id. [protected].

                        You have successfully done a airtel prepaid recharge for [protected] of rs.398.00 from wallet [protected]. Avl bal rs.0.00
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          Uday Kumar Mallick
                          from Bhubaneshwar, Odisha
                          Mar 29, 2019
                          Report
                          Copy

                          Address: On the connceting lane between Kachari Rd & Cicus maidan Rd, 713130

                          The airtel store staffs at katwa in west bengal, loacted on the connecting lane of kachari road and circus maidan road forced me to pay rs.130/- for opening airtel payment bank account whreas i got the balance of rs.100/- in my savings account.

                          Even they are charging for sim upgradation to 4g, which they are not supoosed to take.

                          When i asked the reason for taking extra money which is nothing but undertable money, they started musbehaving with me.
                          Airtel customer support has been notified about the posted complaint.
                          Apr 01, 2019
                          Updated by Uday Kumar Mallick
                          Merely notifying them will not work, will it ?It eill not change their habit hopefully . You can seen then still dojng the same thing .
                          They should be given showcause letter rather . Further such touting may hamper their career .

                          I have seen customers coming to point & going being unhappy murmering that they may leave airtel services if such things go on .

                          They are getting salary from airtel and doing such fraud scheme . Will you let this happen ?

                          It will, at the end of the day, will reduce the customer of airtel in that particular zone .

                          I am telling these beacuse I have been a airtel customer since years and I care for .
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            droy1991
                            Mar 29, 2019
                            Report
                            Copy

                            Address: 92/1 CHARU CHANDRA PLACE EAST ., Kolkata, West Bengal, 700033

                            This number belongs to my family mrs. Juthika sarkar and i need the incoming and outgoing call details of month march 2019 of my number as i had mistakenly deleted one of the incoming call from distant relative. I cannot contact him and it is very urgent. I am in genuine need of the number. I am ready to pay any charges applicable. Please contact with me at [protected] for further details.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chitarsen
                              from Bengaluru, Karnataka
                              Mar 29, 2019
                              Report
                              Copy

                              Address: Bangaluru, Bangalore, Karnataka

                              The airtel digital dth (Id [protected]) recharged on 17 mar 19. Since the problems are creating by dth provider. Once i forwarded consolidated desire channel with channel no. As per their advice.
                              The certain channels are not released which i submitted. A lot of correspondence has done but there is no proper respond.
                              Sometime removing the channel and some times adding their own fashion.
                              Plz advice to resolve the issue at the earliest.
                              Thanking you
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                maddiji
                                Mar 29, 2019
                                Report
                                Copy

                                Hi team,

                                This is regarding conversion of number [protected] from postpaid to prepaid.

                                On 14th march, we have raised a request for conversion for the mentioned number from postpaid to prepaid at airtel customer care in chrompet, chennai.

                                The executive told it will get converted into prepaid in 4 days and the outgoing will be disconnected, after that we need to recharge accordingly.

                                The outgoing got disconnected on 17th march, but still now we are not able to recharge the number. Whilst recharging we are getting the message please enter a valid prepaid number.

                                I have tried calling customer care multiple times to resolve this issue, they are saying it has been converted from postpaid to prepaid. But still i am not able to recharge number for the past 2 weeks and i am facing much difficulties because of this.

                                Can you please check and do the needful to resolve this issue at the earliest?

                                Attaching the snapshots for the reference.

                                Thanks.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bikash Kumar Dubey
                                  from Chakia, Bihar
                                  Mar 29, 2019
                                  Report
                                  Copy

                                  Address: East gate ,Jain college arrah, Bhojpur, Bihar, 802301

                                  Jeet communications, east gate, jain college arrah charged rs50 for upgrading my sim to 4g [protected], please tell me how can i get back my money. Company says it will upgrade the sim in free but it didn't happen no body is upgrading in free. Company should take action and refund my rs50. And take action so that the same doesn't happen again to anybody
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ainan khan
                                    from Delhi, Delhi
                                    Mar 29, 2019
                                    Report
                                    Copy

                                    Address: 3382,3RD FLR,BAZAR DELHI GATE ,DELHI GATE, NEAR JAIN MANDIR, New Delhi, Delhi, 110002
                                    Website: www.airtel.in/digital-tv

                                    This is not expected from aitel dth for closing my regular channels and now they have no plans and they do not info us and closed our channels and we are like a fool paying for nothing i think airtel should stop there pathetic service and compensate my money back. They should know before editing anyone's account they should inform us and when i am using all my channels in my previous connection how can they imagine that i don't require those channels.
                                    Airtel customer support has been notified about the posted complaint.
                                    Mar 29, 2019
                                    Updated by ainan khan
                                    and they have the most pathetic customer service who ask to help yourself on our own they wont help us
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mUsTuFa TaKeY
                                      from Khopoli, Maharashtra
                                      Mar 29, 2019
                                      Report
                                      Copy

                                      Address: Raigad, Maharashtra, 410203

                                      Hi my name is mustufa I have recharged from Amazon pay to my Airtel balance but unfortunately I typed wrong number and I am trying to reach Airtel and wanted to explain but to my dismay they don't have any executive who can assist or speak all they have is machine recorded message

                                      My number [protected]
                                      Wrong number [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Reggiehifi
                                        from Hyderabad, Telangana
                                        Mar 29, 2019
                                        Report
                                        Copy

                                        Hi,
                                        Recently in february airtel auto changed my existing plan.in the sms i received it was mentioned that the plan was upgraded to unlimited calling with 100 sms free. It was done automatically and i lost the 70 gb data that was saved in my existing plan. Nothing related to data was mentioned in mentioned while upgrading to new plan automatically. When i raised this issue to customer care team, they said they will look into this issue and gave me a sr number and the issue was not resolved or addressed. When i called customer care again regarding this, they said they don't have any sr on this and that customer care person was lying completely. Is there anything that can be done to regarding this? I am airtel customer from past 15 years and i feel cheated.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit