Airtel Complaints & Reviews

I have lost 2 airtel sim one of them no. Is [protected] and otherone no. Is [protected] this. So i kindly requested you to as soon as blocked these two sim of airtel company. When i have lost these sim my mobile also lost today. But i want that for more security of sim. We should complain about this matter for get more security and then we complaint it.

Hi my name is Indira.
I have recharged on airtel for Rs 1699 annual plan on 29 jan 2019. Plan benefits were given as unlimited calls, 1GB data per day and 100 sms per day for 365 days.

But i got only 12 gb for 365 days. I called and talked in customer care around 7 times and nobody provided me the correct solutions.

Hi team,

Bough a new connection recently, perhaps facing issue with the activation of channels of my own wish which was raised via channel 998 and sent message to customer care.

Interacted with customer care via phone and email, but there is no proper response or help from airtel end.

Consider this an high priority to validate from your end.

Regards,
Bopanna m c
[protected]

I joined in airtel network from jio.. (Unnecessarily).. Using porting.. But it showed call, data network issues for some days. Later i've tried to convert prepaid.. But airtel stores team (A lady at balapur x roads, hyderabad).. Told different rule which is quite opposite to customer care team. Later i've lost my phone.. Then i tried little hard to get duplicate sim with prepaid service at another stores at santosh nagar hyderabad (Video clip has been attached). Here.. The airt rep told server issue.. So can't be converted, instead.. Bills are being paid.. At there.
From,
Rajasekharth,
Hyderabad,
Mob no.[protected]

Airte is not providing me 4g speed from 6thfeb to til date 02/03/2019 as whole month is been passed and still they are saying me to pay bill and till now they are saying me we wil sove the issue/we re taking on priority/we already escalated /case is in progress and it will be solve soon. Whole month is been passed and bill is been generated but not providing services so how come airtel asking to pay bill to customer. And after discussing on mail (21mail conversation) later they agree to give only 100 rs waiver.

(1) sometimes am not able to send messages on whatsapp,
(2) even am not abe to trading as i already face a loss because of data connectivity,
(3) even i need to go my office for wifi instead of having airtel 4g maharashtra's number one network as airtel say..,
(4) having airte 4g but still has to take wifi from frds and family

And airtel need customer to pay bill as airtel saying we will carryforward data and you have used network for calling but for otherside exampe if we keep our mobile data off for whole month and sinply used for only incoming calls then also they need us to pay monthly bill so howcome they are asking to get the payment done by customer when they are not providing proper service.

Airtel have some courtesy for asking bill payment.

Hello i'm akshay, i have been airtel consumer now for almost 8years i was fully statisfied by your service until i had a bad experience at a airtel showroom at mavoor road calicut kerala. After the flood hit kerala my sim was lost so i was a bit late to get a duplicate sim when i planned to get they told me u can take only post paid. I agreed i took a postpaid sim. It took more time than usual to activate which i'm fine with but it's having problem with network everything is working expect data so i went back to showroom i informed them what happened they told there are some issue they gave me another sim which had the same problem. Again i went back there was someone else he gave me another sim telling its a chip problem which is having the same issue. I called them and informed the issue but no use she told me she'll be mailing a complaint and she'll be calling back but no one called me such irresponsible staffs to ruin your companies goodwill and name. There were not polite while talking. They are not properly trained. This is the baddest experience i have ever had. Till now my sim data is not working and i hv to pay the bill also. Worst staff worst service.

I am trying to send sms to google pay registration but sms are not going and also otp from bank are not receiving, it is not just bank but also i tried to order online from different apps but verification messages are not coming on my number. I have tried multiple time also contacted customer care executive but he is saying that this is the problem from other end not ours.. Also gave [protected] number to enter in message setting but in new android update there is no such a option to save this number. Kindly look in to the matter

While using my SBI debit card to do recharge via my airtel app I suffered three failed transactions on 10/02/2019 where all three times 499 rupees were deducted and recharges were unsuccessful. I had contacted airtel on 198 and they told they have initiated the refund but till 02/03/2019 no refund received.Please refund 20 days have passed.

Sir i had done a recharge of rupees 499 on a wrong number and recharge was successful but on a wrong number.
Please sir help me
Wrong number - [protected]
Amount - 499
Operator reference number[protected]
Correct number - [protected]

Airtel customercare is saying we cannot refund the amount nor we can transfer to another number.
Please help me to get out of this
As for me ₹499 is a big amount.
Kindly help me regarnig this issue.
And contact me on - [protected]
Email - [protected]@gmail.com

We (Hanshal holidays tours and travels) is complaining about the air tel company as we are facing issues in regards to their services.

Let me illustrate you about the issues completely

On 2nd, august 2018 we have made an advance payment of rs.7200 to bharti air tel pvt ltd via cheque no:[protected] of vijaya bank (Rajarhat branch) for the broadband services the representative claim us that we are making an advance payment for 6 months, however when we have started using their services they claimed us that we need to pay the amount due for using their services and has stopped our services, when we are speaking with their representatives (Call center support) they are saying that we need to pay the due amount, so please look into the matter as soon as possible.

Here in magarpatta annex society, since last week too much network issues.. Unable to talk on the phone due to voice break down. Do the needful.
Even if come in gallery and try to talk loudly on phone.. Still another person who called me unable to listen my voice but i can heard voice of that person whom i m talking. Before this never happened such a issue with my card.. Everytime i need to go open space for calling

Sir I created my own package according to trai new rules. First my package value was 322rs and network capacity fee was 130rs. Than it would be 153rs network capacity fee and now it will become 222rs per month. They are charged high Network capacity fee by themselves. I told them about it on customer care but she ignored me totally. When I recharged after the chosing package is (Customer ID: [protected], A/C Balance:Rs.353.67, Current Monthly Charges:(Rs. 322.32), Validity:09-MAR-2019, Last Recharge Date and Amount: 05-FEB-2019/Rs322) and now I got this massage ( Due date for Airtel DigitalTV ID [protected] is on 03-Mar-2019. The rental is Rs.395/month. Rs.30 CASHBACK via PayTM. Recharge at(code: AIRTEL30) m.p-y.tm/airtv ).
My customer ID is [protected]
Name Dinesh
Mobile no [protected]
Sir kindly solve my problem thank-you.

On jan 29 2019 i have recahrged with 1699 annual plan. Benefits were given as unlimited voice calls and 1gb data per day and 100 sms per day.. but when i checked the data balance it shows overall 12gb for 365 days.. customer care people also could not find right solution for this.

Ported from bsnl to airtel and it took almost 10 days still it is not working in between they have activated it and they verified my address proof i have given my adhara proof for address and my identity confirmation still sim didn't get activated

When i called customer pathetic response they are giving to go to the shop where you purchased and all # kind of talks i need it to be activated and complaint has to be registered for this worst support from them such an irresponsible they are that after calling and activating also they are not responding

I want a serious action need to be taken against them including there supervisor

Hi,

Wrt digitaltv id [protected], as per new trai rules we have choose the plan. We are not many channels which we have subscribed in our plan. It's been more then 10 days that we are chasing customer care and nodal team to activate the ssubscribed but there is no proper and no engineer visit. Y'day they changed plan which would cost us more and assured us that we will get subscribed channels but even now we are not able view those channels. And worst part is they are not responding to calls and emails.

सर नमस्कार हमारा एयरटेल d2h आईडी नंबर [protected] है इस पर पैकेज चुनने के लिए हमने कई बार कस्टमर केयर नंबर पर फोन किया और अपनी पसंद बताइ और पैकेज के लिए एसएमएस(TVCHG DV8X01PZ82 ) भी किया लेकिन अभी तक हमारा पैकेज लागू नहीं किया गया है और अपनी इच्छा से हमारे ऊपर 446/- का पैकेज थोप दिया है यह गलत है जल्दी से हमारी समस्या का निवारण करें अन्यथा हमें आगे कार्यवाही करनी पड़ेगी धन्यवाद

Dear concern
kindly help me to get experience letter/ relieving letter asap. hr kept on denying to help and kept saying to download yourself from airtel ambassador.in, but when i tried opening the pages, it was showing either site can't be reached/ employee database can't be found. kindly help

regards
naveen sangma

Hello,

I recently migrated from prepaid to post paid on a family plan. Since the day of migration i am unable to use internet even though phone shows 4g signals. Contacted airtel via phone and twitter, was advised to try troubleshooting, including using sim in a different phone which did not resolve the issue. Sim was later replaced assuming it was a sim issue. Right now it still doesn't work, apparently, the issue appears to be from airtel's end and nobody is doing anything to fix the internet issue.

Why should i pay when i am unable to use internet at all. I want to go to a different provider, can you please share the procedure.

Dear Sir /Madam

I here by done the Airtel Broadband Payment of Rs 707 on Jan 7, for the disconnected connection bearing no [protected].

i wrote several emails & complaints to Airtel customer care for the refund. they replied asking bank details, paid receipt, order id, canceled cheque, letter head request. even after sending all necessary documents which they have asked through Email, yet i din't get refund from Airtel.

They called me and assured to refund my amount but still i dint get refund.i communicated through emails 8 times from Jan 9th to Jan 30 of 2019.kindly help me to sort out this issue.

Name : Lawrance D
My Mobile No : [protected]
Email : [protected]@yahoomail.com

Recently I have ported from Vodafone Maharashtra to Airtel Telangana from then am unable to recharge my mobile it's been 15 days and whenever I speak to customer care they keep on telling me to wait for 15 days and moreover validity of outgoing calls on my mobile has expired and incoming is also going to expire.
Whenever I try to recharge am getting Recharge has been failed due to a technical issue. Tried all FRC but unable to recharge.