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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 602

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U
userD
from Kanchipuram, Tamil Nadu
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sim is showing no service after working for one day

Address:534111
Website:Airtel

Hi,
I lost my airtel sim 10 days back and two days back i took new sim with same number. After inserting into phone it worked for one day and later it was showing No service and signal is not coming. my number is [protected]
Please help me to resolve this issuse. Its very urgent becasue all my transcations are activated with that number and now i was not able to do any transcations . I also rechared my number today for any response....
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V
vishal tayade
from Hyderabad, Telangana
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poor network at c.b.d. belapur

Address:400614
Website:Airtel

Very poor voice/data network at my workplace.

4th Floor, CIDCO Building, C.B.D. Belapur, Mumbai – 400614

Landmark: NEAR Belapur Railway Station Complex

No network bar is some locations and this cause a big issue, cant hear anything from the caller and the caller can not hear me, this is happening since last 6 months before it was working fine. Other ISP such as Idea/tata are having very good...
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N
nikhilthakkar
from Ahmedabad, Gujarat
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cheated by mr. siddhraj by giving false offer

I have been receiving call and SMS(from HP-ARTDTH) for last 10 days from[protected] by Mr. Siddharaj, Rakesh and Rahul. Message content is as below
”Gentle Reminder Ajej Recharge Karo Airtel Dth Ma Fakt Rs 1499 Ma 6 Mth + 6 Mth Free, With 25 Chanel LifeTime Free, 12 Mth Pachi 1149Ma12 Mnth FreeCall[protected]”

On call they have informed me by looking into my details that recharge with 799 and your base infinity...
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A
Athish Sr
from Mancheral, Telangana
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unlimited data

Address:Salem, Tamil Nadu, 636015
Website:Airtel website

I want unlimited plan (local+std+roaming OG/IC 24 hours per day without capping) mobile+landline, sms (local+std+Roaming OG/IC without limit 100 per day without capping) and data also (without capping) without speed reduced to 2G full and full in 3G/4G speed or without (FUP) ISD (IC/OG mobile+landline), sms also 100 sms per day data also without capping 1 or 2 gb day in mobile plan all in combined pack both in prepaid and postpaid (send the...
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F
Fun would Entertainment
from Bengaluru, Karnataka
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ndnc ..not going .outgoing and incoming calls

Address:560054
Website:No website

[protected].this is my number . not going any outgoing call n incoming calls ..what happened I'm not understanding.. So please release my number this only 1 business number I have..please release my number.. If I called customer care number even they are not telling anything.. Giving some number to call .if I call to that number they are not picking my call .just 3days back I recharged 558 rs ...not I'm calling not connecting only please how...
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A
Aravi A
from Delhi, Delhi
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international pack recharge but debited rental

My mobile number [protected]
I have recharged with international pack of RS. 296 yesterday for which i have received message as follows:

Rs.296.0 recharge successful on [protected]; TransID[protected] Free Music on Airtel, http://wynk.in/mu/web FREE 50% Night Internet Cashback Daily. To activate, click http://airtel.in/night

Today balance of RS. 22 deducted from my account and balance 77 will be deducted...
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L
Lakshay Raizada
from Noida, Uttar Pradesh
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hellotune isn't playing

I changed my hellotune 7 days back and it hasn't played since and also customer care confirms that they have refreshed and it has been changed but it hasn't. No call back from technical team since then. My no. Is [protected]
I again called them 2 days back and no one called me since they told me, two times, and said that technical support team will call within 24 hours. The company who is known for disturbing customers with schemes...
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A
abhi1978
from Gurgaon, Haryana
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airtel is stealing broadband data

Address:Ghaziabad, Uttar Pradesh, 201010

My airtel plan is of 150gb data per month. This much data is getting consumed within 20days. I continuously travel and i have my another home in usa as well. There my data consumption is not more than 40gb per month.
I am facing this issue for last 6months or so. I also raised concern on 121 but no help. I changed passwords multiple times but still its not fixed.
Is airtel stealing my data? Shall i go to consumer court or file...
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This is to bring to your notice refund for 2 failed transactions dated 25/11/2018 for rs300 each and transaction id [protected] and [protected] done on 25/11/2018 for mobile number [protected] and complaint number conrc[protected] and conrc[protected] not done inspite of multiple reminders. One of the worst customer service which i have seen in my life. I am tired of sending repeated emails...
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E
Eluri Nagarjuna
from Bengaluru, Karnataka
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airtel telephone services

Address:560033

Hi team,

I am a airtel subscriber and have paid 1200 rupees for getting free incoming for lifetime 13 years ago.
They promised that i will be eligible for lifetime free incoming calls.
Now they are asking me to recharge to get incoming calls.
I want to file a complain again airtel for relying on their actions as promised.

This is against the policy they have committed to customers.br...
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M
Mandeep8114
from Agra, Uttar Pradesh
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request for refund - advance for broadband connection paid online

Address:Ghaziabad, Uttar Pradesh, 201010

I had placed a request for broadband connection and paid inr 500 online for the same. 10 days later after several follow ups i was told that the connection is not possible in my locality. I was asked to claim refund online from airtels website. Now when i am adding my details the website is showing my airtel number as invalid. Please let me know how can i claim this refund....
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Address:Bangalore, Karnataka, 560098

With great regret i write this email, to have had such a bitter experience with airtel after being its long valued loyal customer for more than 10 years now.

Firstly, my prepaid connection is not working write now because of an recharge issue i encountered on 22 sept (Saturday), 2018 for which i paid and havent got the money back for rs.500/-
Secondly, your customer service representative mr. Umesh v from koramangala...
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S
sudee1142
from Jagtial, Telangana
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delay in unbarring my number

Address:Mysore, Karnataka, 570023

Good day,

I called customer support and requested them to unbar my airtel number and i spoke to the floor manager regarding this as i had not paid my bill. The bill amount is 1600 and i requested them to unbar the number only for 48 hours. They told me that it will be unbarred in another 6 hours and still it has not got unbarred. I am in a remote area where i cannot pay my bills. I can only pay it tomorrow which will not...
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M
mallik5751
from Bengaluru, Karnataka
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deducting data without using.

Respected,
I am mallikarjun. Airtel ph no:[protected]. I using this number since last 6-7 years there was no problems about this airtel company. But now a days it is probleming to me lot.

Yesterday i mean 23/12/2018 @ 11.46pm one message will come to my number that you have used 90% (1.4 gb/day) of your dail data.

After that 24/12/2018 @12.20 am another message will came that 100% of your daily data...
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B
Barkha Jatin Uddenia
from Delhi, Delhi
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error sully payment from my credit card

Address:New Delhi, Delhi, 110005
Website:www.airtel.in pgsi

Hi my credit card last 2 month auto paid to www.airtel.in pgsi this transaction title but i have not use for this category app and any other so why are u my knowledge not informed this amount in your site so kindly refund this amount and stop this service. I have attached my last 2 month credit card statement
E mail: jatin. [protected]@yahoo.in
Mobile :[protected]...
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A
anshekhar
from Delhi, Delhi
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auto deduction of rs 23 from main balance

Address:New Delhi, Delhi, 110084

Airtel deducting rs 23 from main balance without my concurrence. Under what trai regulations they starting this mechanism to eat our money from balance? It is arbitrary & without any concurrence. What is trai doing to protect consumers right? Secondly, why i waste my time to listen crap of their customer cares to understand ridiculous method they r employing to misappropriate our balance....
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P
Prasadavp
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid to postpaid migration issues

Address:Bangalore, Karnataka, 560032

I requested through MY AIRTEL App for a prepaid to postpaid conversion. The steps were simple and the processing went fine untill the address verification part. One 22nd December 2018 I received message stating that the postpaid conversion has started and my prepaid sim got disconnected. Right after that no updates form Airtel for the last 48 hours. I directly visited airtel centre and reached to chat care numbers as well. No one knows what...
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Y
Yanarp
from Vijayawada, Andhra Pradesh
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wrong recharge plan with correct mobile number

I have choosen a wrong recharge plan 446 instead of 449. Now i am not able to make calls to customer care also. I have done the recharge through google pay.
I want to know the way to proceed to get the refund if possible.
If not i request the company to take a iniative on this kind of issues.
Already there is refund policy for a wrong number recharge...
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V
vijay hangarwar
from Hyderabad, Telangana
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fraud in data usage

Address:Adilabad, Andhra Pradesh, 504103

Airtel is cheating me with data usage. It's happening from past 6 months but today (23 - dec - 2018) i'm really frustrated and writing this complaint. I'm using 2gb/day plan and today i consumed 1gb data but suddenly a popup comes and tells me that 90% of data is consumed. It's happening everyday so i've installed a data monitoring app. And it is telling me that i used only 1gb of data. It's happening daily with me. I'm adding screenshots...
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Y
Yeshith K Prabhakar
from Bengaluru, Karnataka
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pathetic network & worst customer service

Address:560056

Team,

I really do not understand what do i need to do to get my services rectified. I have been raising requests after requests complaining about your pathetic network and bad customer service quality.

I have been a customer of yours for years together now yet my experience with airtel is getting worsened day by day. Previously a service request was raised yet there was no update that i received from airtel technical...
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