Airtel Complaints & Reviews

I submitted the claim for my handset as i have my phone insured from airtel secure
Now after continuous follow up for 7 days they are telling me they rejected the claim due to
Improper handling
Are you kidding me
I dropped a glass bottle on my phone while watching tv
And the back panel now has a crack on it.
Can you guys explain what is accidental and liquid damage cover if you call this improper handling?
And the customer service people dont even reply on emails
When you call them they have no clue what to do.
I have been using airtel service from more than 10 years now
And this experience may result in me moving to another network.
I request you guys to process the claim as this is false advertising.
And i[censored] guys will not process the claim
I will take this matter to consumer court.

Divya puri
[protected]

I have sent multiple mails regarding balance update as "even though i have recharged the balance not getting credited hence forth not able to connect 121 to speck with executives" to convey the same query

Stating the same through mails to [protected]@airtel.com. But i was getting response from 121 air tel team is contact by dialling 121 for more help.

As i have already mentioned without balance i can not able to connect 121 service executive through ivr service. But the team keep on sending the same mail as contact 121 for more help

Email & ivr both services are worst

Dear sir,

I purchased on airtel 4g hotspot in month of oct to use at home, but at our home there is no speed coming with that instruments. I frequently made complaint in airtel customer care, they every time said that issue will be resolve very soon, but till today its not resolved. It is such a shame that airtel people are not able to resolve the issue in more than 80 days. Every month paying rental but not using the equipment. I request to airtel customer care to refund my and take this instrument back they also not agree with it.
So sir would to complain against this issue, kindly try do favor for me.

Thanks and regards

Amit singh
+91 [protected]

By the typing error, I have recharged wrong number([protected]) with ₹399 but wanted to please recharge it back to my correct number([protected]).

Request you to please consider my request.

I have discussed with Airtel customer care and also nearest Airtel office they are unable to resolve my issue

Hi,

This is regarding my airtel prepaid number [protected], i tried several times to get the recharge done from various wallets be it amazon money, paytm, and even airtel money.

Every time amount is deducted from my card and then i receive sms from airtel customer care stating
"transaction failed due to technical reason and money will be credited back in 7 days".

I need understanding if integration even in between airtel money and airtel numbers recharging facility is not proper then why customers are being put in pain.

Also need solution whether online recharge will ever happen on my number or shall i seek number portability on some other network.

Also it would be much appreciated if you can release some manual for all the ivr options which pop up while call is made to customer care number as reaching to any representative for seeking solution is as equivalent to solving mystery of bermuda triangle.

Regards
Amit trivedi

Airtel has started charging for validity on pre-paid Mobile number in J&K. Monthly validity recharge is ₹35. If recharge not done they stop Incoming calls to the number. This has started recently . Before I used to recharge with my choice. But now it has become compulsory to recharge every month. It has created problem for people and is burden .

I am following up with airtel for more than 3 months for simple name transfer request.. Some one is saying it wil be done.. Someone is ssying visit store... Some are saying document lost... Airtel store employees are not supportive at all.. This is a very simple request, needs to be done asap... J. M into service sector so cant visist store time and again.. Also my self attested docs are with dem... They cant just lose it... I need to get my docs back...

Set up box stopped working. we are not getting any picture on the screen and even sound. First we use to get full colored screen now that also stoooed. So i request you that As soon as possible pls make it repair because just before 2 days we have activated the pack.so I request you guys to send your engineers within 2 days otherwise I will remove airtel connection

Really shame on U i[censored] have little bit shame then recharge from your side.
Really shame on you greedy hungry beggars kunain, amreen, vaishnav, arjun, pradeep, kaveri for eating the benefits of rhe customers as you people don't have self respect and respect for your parents then how you people give respect to the customers. You people have made the mentality to disturb the customers and nothing else. Now the situation is that Airtel and U people become thief fraud to loot the customers. Once again you shown your poor fraud mentality to loot the customers and don't have guts to earn your income. If you have little bit self respect and respect for your parents and for the customers and llittle bit shame then reduce my call rates from your end. Earlier also many times Airtel from its side reduced my call rates to 25 P/M for 3 months time period everytime. If you have little bit shame and respect for the customers then reduce the call rates from your end instead of making the nonsense and bull [censored] excuses.

I have been using airtel services from past 10 years. From the last couple of months, i have been facing frequent unsubstantial balance deduction issues. How can i move forward this issue in consumer court. They are responding to my complaints in a rude manner by stating fabricated data usage. I'm facing this issue frequently and the service provider has been in denial mode yet. So i would like to highlight this issue in public domain.

Airtel 4g it seems...chatta..I swear that I hate that speed seriously...it slower than bsnl 3g...what's the matter with the ad saying that its the most faster network it seems...if it is not faster than lifetime mobile bills for free, , in such cases airtel have to pay each and every airtel customers lifetime mobile bills for free..
Plans solve the problem as soon as possible...the speed is 0.16 kbps

My post paid number [protected] is having voice and sms incoming and outgoing call issue from the last 10 days.
I can't able to make any incoming and outgoing calls from my number and my sms services also not active from my airtel post paid number from the last 10 days

As per the advice from airtel team i have swapped my sim for 5 times but still no use. I went jntu location airtel store on 12th of jan 2019 and they tried a lot to solve my issue and they confirm me that the problem is with the network only.in-front of me they send email to their back-end team and also intimated to network team about my issue but still no solution provided to me.

Airtel team is playing with me, i ask them to send raise port request but they are not responding properly.
Every time they will tell some story. Please advice me how to solve my issue.

Long time user of prepaid Airtel mobile service.

I recharged for the Rs. 119 pack offered on the Airtel mobile application. This recharge is supposed to be for 28 days validity.

However, immediately after the recharge it shows only 26 days validity.

This has occurred both today (15-Jan-2019) and the previous recharge as well.

Hi Sir,
i have taken airtel broadband connection and made payment of 2474/-on 8th January with sales executive([protected]) and he promised me with in one day installation will be done.

After my payment the sales executive run away and his mobile is in switch off mode for 7 days and am not able to even track my connection as i have called customer care more than 6 times and contacted through facebook(airtel messenger) and also through local airtel technical representative.

Nobody is able to provide solution and the irony is they doesn't have any information regarding my connection.

Airtel is clearly cheating customers with fake promises and wasted my valuable time and effort.
Please take action on airtel and below are details.

CAF no: 4041627
Registered mobile: [protected]
Payment txn id:[protected]
reference ID: [protected]

Thanks,
Santosh

12 january 2019
Citrus airtel deducted money 1060/- from my hdfc bank account while i didn't recharged anything. How is this possible? My reference no. Is[protected]. What is happening with this, kindly do needful about this. It looks like a fraudulent activity. I want to know about it and airtel will have to answerable for this.
Amit jha
Gurgaon

Recently I have ported my number from BSNL to Airtel. After 7 days it changed to Airtel and got a message from Airtel to restart my device. From then SIM2 is showing " no service". I am missing many important calls and also unable to do bank transactions. Please resolve this issue as soon as possible. I am attching my SIM photo in the box given below

Got notification this morning releated to my call/sms detials ..The notification reads as below..
CALL/SMS DETAIL IS IN PRPGRESS..COMPLETE YOUR FORMALITIES...IT was from IM 201127..
As i had not applied for any CD so This is messy that some one is trying to erade my privacy..and airtel is freely leting them to do so..i request the heads of this compang to plz resolve the issue and get back to me asap..

My name is ajay kumar and my mobile number [protected].

I am work of private sector.

The message is coming to my number that the validity of my number will end in march 2019

While we had to recharge 100 rupees every month for life time, 12 months was recharged.

And at that time a message came to my number that the validity of my number is year 2037.

Please solve the our problem.

Thanks

I have been calling airtel from last 15 days to close my add on number +[protected] but they are just useless and worst service provider ever. They are not of any help and i am tired of reaching out to them. I want to sue them very badly. Whenevr they call they say its in process but it always remains in process and never gets completed. I also would want of wave of the charges that is being applied to my add on number because they are the one who are delaying the closure. I never expected this kind of service from airtel. They have also visited my house for verification. I dont understand if they did not visit when i opened the account then why are they visiting when i want to close my account. Worst service provider.

I mention with deep regret that Airtel mobile bills are not accepted on their site through credit card. While paying online payment through credit card the site block the payment & always force us to make the payment through either Airtel wallet or through net banking. Due to this I missed my monthly payment & even today the same problem is occurring while payment.
I even tried to port from Airtel, the company rejected my request on the payment outstanding grounds. I would like to present fact that I received SMS on 4.30pm & SMS received rejected by Airtel on 5.05pm. I was suggested to pay the bill once it is generated. As there was only 1-2 days left for billing cycle to complete I thought of paying the amount in full so there should not to be any less payment against the bill.
I just want to make sure that company should respect the subscriber & to allow them to make payment as per their convenience mode.