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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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D
Darpan Bhatnagar
from Delhi, Delhi
Jan 12, 2019
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Address: Ghaziabad, Uttar Pradesh, 201003

This is in reference to my mobile no. [protected], today i have received my mobile bill and found that you have charged rs. 3000/- approx. For sms charges, when i have checked the bill than i found that from dated 17.12.2018 time 18.09.03 to 04.01.2019 time 23.48:25 (My billing cycle date) with a time interval of 20 min. Approx regularly sms sent to mobile no. [protected] (Local), similarly on three national no. [protected], [protected] and [protected] sms sent regularly from 17.12.18 to 04.01.19. I have not sent any sms to these nos.in this regard i have called at your customer care no. And talk to your customer care executive, supervisor and manager but no one is able to resolved my problem, than i have visited to your airtel store at sector-4, vaishali, ghaziabad (U. P.) at 12.59 pm. Today and there your executive told me that he can not help in this regard and ask me to mail you and share my problem.

You are requested to take this matter seriously and reverse these full amount these sms charges. Also requested to arrange to stop the sms on this nos.

Also note that i my credit limit on this no. Is rs. 1500/- than how can my bill raised to rs, 3706.40, why not you stop my services after limit cross above 1500/-.

Again request you to take some necessary action and resolve my problem immediately.

Darpan bhatnagar
[protected]
Email: [protected]@yahoo.in
Airtel customer support has been notified about the posted complaint.
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    V
    Venkatesh Prakash
    from Kunnamangalam, Kerala
    Jan 12, 2019
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    Address: Chennai, Tamil Nadu, 602024

    Dear sir / madam,

    I'm venkatesh prakash, having airtel as my service provider. I'm here to complain about airtel on behalf of nearby residents also. We have very poor network connectivity henceforth we are even unable to browse and also faces severe call drops, i have complained this several times and received service request no's from airtel. Every time the requests are closed without any notice and resolution and there is no improvement for past one year with multiple number of complaints. Every time when i call will get response that "our team is working to improve the service" but nothing has been changed for past one year. We are getting wasted on the package which we adopted from airtel. So kindly intervene here and take necessary actions that airtel will improve their service since we are paying for that.

    Recent reference no. For my complaint from airtel - cogcl[protected].

    Thanks & regards,
    Airtel customer support has been notified about the posted complaint.
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      M
      megha_64
      from Samba, Jammu and Kashmir
      Jan 11, 2019
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      Address: Jammu, Jammu and Kashmir, 180001

      Someone asked me to recharge his number [protected] i did one recharge of 499 from phone pe transaction i'd is n1901111231074837941379

      It failed so i did one more same recharge from amazon pay transaction i'd is[protected]

      Please refund one recharge amount to original payment method.

      As i don't have much account details like otp and other thing of the number because that person was stranger he was in need of quick recharge so i did that for him.

      Please help urgently required my money back.

      Thanks in advance.
      Airtel customer support has been notified about the posted complaint.
      Jan 11, 2019
      Updated by megha_64
      After some time I saw be oth recharges became successful and money got deducted twice..
      Jan 20, 2019
      Updated by megha_64
      Any update about my complaint
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        M
        m817445
        from Rohtak, Haryana
        Jan 11, 2019
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        Address: 176096

        We wish to inform you that one of the company is installing their tower very near to residential area. These service providers and owner of that building is installing tower without doing any notice to the surrounding people. We all our neighbours want to shift that tower into other location like, vacant space or in a less crowded area, because tower radiation directly affects to surroundings people. And this is very close to residential area and also they are establishing tower illegally by neglecting all rules and regulation of telecom industry. This tower are installing without taking consent from our surrounding peoples. You know the electromagnetic radiation these emit is very dangerous rays, this carries various diseases cancer risk, birth defect, mental problem, brain tumor, headaches, genetic effects, disorder immune function etc in it. So please kindly resolve this with strict action and also shift that tower installing in other location so that small children, old people, hospital patients keep safe in this place. I am mentioning the place of tower vpo lambagaon tehsil jaisinghpur distt kangra hp 176096
        Airtel customer support has been notified about the posted complaint.
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          S
          senthilapu
          Jan 11, 2019
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          Address: 560100

          My airtel postpaid number is having no service from quite a period now. Please help. I'm using iphone.
          I have tried restarting my phone several times.
          Additionally, i have switched the sim to different phones to check if that resolves.
          Also, i have changed the network selection to manual and tried.
          Nothing worked till now. Please help.
          +91-[protected]
          Airtel customer support has been notified about the posted complaint.
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            T
            Talha Hussain
            from Bargarh, Odisha
            Jan 11, 2019
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            Address: Pune, Maharashtra, 411048

            The internet was working fine then suddenly from 3 weeks the internet speed was dropped, almost nil. I wasn't even able to access google. I had lodged a complaint through customer care but they misbehaved then i went to airtel gallery to change the sim (As i thought it could even be my sim's fault), still no change in the internet speed. I am only able to use internet at night, for the rest of the day the internet doesn't work and the voice quality since then has also dropped significantly, kindly resolve this issue or refund me for my loss!
            Airtel customer support has been notified about the posted complaint.
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              A
              Abhi 28
              from Mumbai, Maharashtra
              Jan 11, 2019
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              Address: 401107

              Hello this is abhijeet singh chrema my custumer id is [protected] this is the second time im complaining to u first time it was resolved and i was told the package i chose would be done now as again i did recharge they again put the same old pack back and debit my balance i did talk to ur customer care 3 time each time was told sir we have change ur base to 219 and magic hd rs 93 and again when i ask them my current pack they are telling its of 408 its really disgusting its been 4 month i switch to airtel now they dont care my complain number is 84885692
              Airtel customer support has been notified about the posted complaint.
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                K
                Kalpesh Sarode
                from Pune, Maharashtra
                Jan 11, 2019
                Resolved
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                Resolved

                Address: 421202

                I made one transactions at airtel payment bank of rs 50000, transaction successful, but amount has not credited to other airtel money account..

                I got the message from airtel regarding amount debited in your account, but amount credited in other airtel bank account.

                When i am calling airtel money customer care, they are only fooling me, they are always informing me that you will get your amount back within 1-2 hours.. Airtel is only cheating their customers.. What they are doing is, just taking money from customers, keeping it with themselves, and then earning income by investing these monies..

                I also sent the screenshot of meesage which i received from airtel regarding amount debited,
                Date of transaction - 07/01/2019

                Airtel payment bank no-[protected]
                Transition i'd: [protected]
                Jan 11, 2019
                Complaint marked as Resolved 
                Kmsarode@ gmail.com 7021762662
                Airtel customer support has been notified about the posted complaint.
                Hello,

                My Mobile number is [protected].I have recharged unlimited pack of Rs.499 on Jan 5, 2019. But now i can't able to call icici toll free number..i am get insufficient balance to make the call. it is also cover the above plan...Why?
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                  K
                  kash39
                  from Panaji, Goa
                  Jan 13, 2019
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                  Address: 403802

                  I am muskan soni did my father's recharge on airtel no. [protected]through icici online banking for rs 149 on 6 jan 2019 online but recharge is not done till now neither the money is refunded. i have been waiting since then either for the recharge to be done or money to be refunded in my account. this is very bad service from company's side. atleast they should have refunded the money. i did complaint many times as well as i called costumer care but no response neither from icici nor from airtel
                  Airtel customer support has been notified about the posted complaint.
                  Jan 13, 2019
                  Updated by kash39
                  no response till now.
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                    C
                    csequeira
                    from Mumbai, Maharashtra
                    Jan 11, 2019
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                    Address: Dakshina Kannada, Karnataka

                    I am having a connection given in the subject which i want to cancel as the existing bsnl postpaid connection is being changed to airtel number by the company. Since my bsnl changes to airtel account, i do not need this number anymore as i do not have any internet in this account.

                    Hence i request you to kindly cancel this number which i no more want to use.
                    Airtel customer support has been notified about the posted complaint.
                    I was informed via sms that my sim will get pprted from Vodafone to airtel on 2 January, 2019, by 10:22pm. Now my Vodafone sim displays no network and Airtel as well is showing no network.
                    Kindly provide me details o[censored]ser of mobile no [protected] as he / she is distrubing with regular missed calls at odd time
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                      S
                      Shresurman
                      from Madurai, Tamil Nadu
                      Jan 11, 2019
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                      Hi, myself deepika, i made a bill payment for airtel postpaid number [protected] on 10th of january amount 945, as i didn’t receive any confirmation message, i thought that the payment was not initiated, so i made the payment again using my vijaya bank debit card, after that only i noticed that the amount was deducted twice, please kindly transfer the double payment (945) amount to my vijaya bank account.
                      I have shared the screenshot of the transaction history below, kindly refer.
                      Thank you.
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Rajeevkr003
                        from Mumbai, Maharashtra
                        Jan 11, 2019
                        Resolved
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                        Resolved

                        Address: 680584
                        Website: www.airtel.in

                        Date : 06.01.2019
                        Recharge amount : 3997 inr
                        I did the international roaming recharge for making calls from japan to india. As per the recharge done, i was expecting 500 minutes incoming and outgoing calls from japan to india. But i am not able to make or receive calls. I did the same recharge last 2 months and there was no issue. But right now even after continuous follow up through emails, there is no positive response.
                        I would like to get the offer activated so that i can make and receive calls with india.
                        Jan 17, 2019
                        Complaint marked as Resolved 
                        Airtel didn't give back the money spent on recharge and they didn't do the proper recharge also. I am tired of following up. so i am marking this as resolved.
                        Airtel customer support has been notified about the posted complaint.
                        Jan 17, 2019
                        Updated by Rajeevkr003
                        No updates from their end.
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                          V
                          Vivekkumar25
                          from Noida, Uttar Pradesh
                          Jan 10, 2019
                          Resolved
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                          Resolved

                          Hello airtel team

                          I have recharged wrong number ([protected]) instead of [protected] through redbus walle on 10 january 2019.

                          I am looking forward to receive help regarding reversal of the same.

                          I have attached the screen shot of recharge/ transaction.

                          Ref. No. [protected]heu (Redbus order i'd)

                          Please find the attached screenshot.

                          Regards,
                          Vivek
                          Jan 12, 2019
                          Complaint marked as Resolved 
                          I have contacted customer support through email. and the next day, I got a call from customer support. They have resolved my issue. Thank you team...
                          Airtel customer support has been notified about the posted complaint.
                          Jan 12, 2019
                          Updated by Vivekkumar25
                          Thank You Airtel Team, As you care the customer's benefits.

                          Very responsive customer supporrrrrrrrrrrrrrrrrt.
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                            S
                            SyedNayazAhamed
                            from Tumkur, Karnataka
                            Jan 10, 2019
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                            Address: Davanagere, Karnataka, 577213

                            On month dec 2018 date 23 my unlimited plan has expired...
                            After that with in 15days my incomming facility also barred...
                            When i call customer care, the executive anupama has answer the call, she says airtel has change the plan of all customer with out any information so u can recharge of any unlimited plan then we activate ur incomming and outgoing facility... Till then we cant do any thing...
                            Before that i've call customer care for network issue..
                            He says wait for network installation near ur house... When i ask when u can do that..
                            He says may be 1 or 2 years...
                            Me - till then what can we do..
                            He - wait or go to other network... U r not the only one for this network...
                            Me - ok sorry...
                            Then i decide to port.
                            But my unlimited plan has expired...
                            After that incomming facility also barred...
                            My all business related contacts are only for that number...
                            Airtel customer support has been notified about the posted complaint.
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                              B
                              Bama Ramesh
                              from Chennai, Tamil Nadu
                              Jan 10, 2019
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600100

                              Tel:[protected]

                              On 18 december 2018, i had given a request for immediate disconnection of our broadband and telephone line with airtel.

                              I explained that the reason for disconnection was purely personal and inability to continue to pay such a high monthly charges being a retired and senior citizen.

                              After that i received several calls from airtel with various offers which i declined and reiterated my request for disconnection. Airtel continued with regular calls to the point of harassing me.

                              Today i visited airtel in medavakkam, chennai and was connected to airtel customer service who informed me that airtel had not disconnected. However, airtel took the request for cancellation under their reference no.[protected] saying the number would be disconnected within 05 days.

                              I am very disappointed with the services of airtel.

                              Krishnan ramesh
                              Aug 30, 2019
                              Complaint marked as Resolved 
                              Airtel continued to delay the process asking us to shift to another plan. Airtel landline was disconnected finally.
                              Airtel customer support has been notified about the posted complaint.
                              On 6 Jan I wrongly recharged amount of RS 169 instead of RS 199.kindly please can u cancel my RS 169 balance and credit RS 169 to my account
                              Details of transaction:from no. [protected] to [protected]
                              From account no.:[protected]
                              RS 169
                              Trans I'd:[protected]

                              Kindly send RS 169 to my account no...thanking u
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                                D
                                Deepakqs
                                from Bengaluru, Karnataka
                                Jan 10, 2019
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                                Address: 560017

                                I have recharged with 169. But unfortunately the internet is so slow even not connecting most of the time. i have face a lot of problem while i am trying to book a cab or pay through online or doing any online transactions. And almost all the time i face the same problem. so even almost half of the validity time has been passed i want my money back. i[censored] can't back the whole recharged amount then give me half of it or a quarter of it and cancel my plan.Â
                                Airtel customer support has been notified about the posted complaint.
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                                  D
                                  Dave99
                                  Jan 10, 2019
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                                  Hey.

                                  Certain services have been activated on the mobile number without activation or input from consumer.

                                  Gamepind automatically activated without request on phone. Twice the amount has been deducted now. Have cancelled my subscription now. But please help in crediting back the deducted amount of 60inr.

                                  Kindly refund amount at the earliest and please cooperate.
                                  Airtel customer support has been notified about the posted complaint.
                                  I had asked airtel to provide me bill mentioning my company detail and discription but after complaining for same thing for almost 10 times i still recieve single page bill. I dont recieve any response from there mail and customer care executive, they have provided worst service till date.
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                                    D
                                    devika gowda
                                    from Bengaluru, Karnataka
                                    Jan 10, 2019
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                                    Address: 560001
                                    Website: AIRTEL

                                    Dear Sir/ Madam,

                                    i am using airtel sim from past 6 years un fortunately i lost my sim.
                                    i was blocked lost sim and purchased duplicate sim in airtel store i am every trying customer care but its not connecting to executive i wanted unblock my sim . please do the need ful i am waiting this from 25 days.

                                    name:- arun p.b
                                    no:- [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      sudip101 banerjee
                                      from Kolkata, West Bengal
                                      Jan 10, 2019
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                                      Address: Kolkata, West Bengal, 700004

                                      I am ex employee of bharti airtel ltd. Actually i am not able to access airtel ambassador. So kindly solved the problem as soon as possible. I want my relieving letter and f&f settlement sheet & offer letter. Sending you my detail.
                                      Name = sudip banerjee
                                      Emp id=b0060316
                                      Doj=04-dec-2008
                                      Mail id =sudip101. [protected]@gmail.com
                                      Mob no=[protected]
                                      Date of birth =04-july-1973
                                      Pan no=
                                      Its really urgent bcoz i want to submit the doc to current company. Request you kindly provide the doc or call me above given no.

                                      Regards,
                                      Sudip banerjee
                                      [[protected]]
                                      Sudip101. [protected]@gmail.com
                                      Airtel customer support has been notified about the posted complaint.
                                      4G Upgraded after Not Done 1rs Recharge...it's a big problem of Airtel Retailers that's complaint in The Airtel..., ...
                                      Sir, I am the old customer of Airtel having three Sims. Due to Dead slower. Net/not connected problems I change the Sim to geo . Now I am facing Internet problems with your two remaining Sim cards. Is there any solution. Please answer.
                                      Hello Sir my Mobiles no is [protected], last 4-5 days it doesn't show Mobile network in my mobile.Due to this I'm facing so much problem .plz fix this problem as fast as possible.

                                      Thanks
                                      unable to login airtel ambassador for relieving letter

                                      I am ex employee of bharti Airtel LTD. my emp ID B0095218
                                      DOJ 11/FEB/2016 TO 25/NOV/2019
                                      DOB 07/MARCH/1988

                                      Please find attached screenshot, i am not able to access Airtel ambassador link please help to resolve this issue asap.

                                      Shadab kazi.
                                      [protected]
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                                        G
                                        Garima16Agrawal
                                        from Udaipur, Rajasthan
                                        Jan 10, 2019
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                                        Address: 313001
                                        Website: www.myairtel.in

                                        While subscribing to my airtel secure plan for postpaid connection with device oneplus6t, it is saying that my device is not eligible.
                                        After some research i found out that i need to upgrade/change my device in airtel app with the current bill cycle.
                                        How do i do that?
                                        Change or upgrade my new device to same old number with postpaid connection.
                                        Please help
                                        Thank you in advance
                                        Airtel customer support has been notified about the posted complaint.
                                        My number [protected] name upasana rajpoot d/o bramhanand rajpoot address.vpo patha tahseel lawkush nagar disst. Chhatarpur mp 471510
                                        Email.[protected]@gmail.com
                                        So please help me
                                        Sim card registration failed and its totally showing blank in my phone since yesterday. how can i recover so that i can use it as before. my mobile no is [protected]/andhra pradesh.
                                        its very important no., without it my work gonna hang. pliz do favour...
                                        I had recharge Rs.999 in 2006 life time validity with Airtel ! so why telecom company require Rs.35 recharge compulsory every month. i don't want to recharge again again every month. kindly do the need full

                                        MOHD NAZIR SHAIKH
                                        [protected]
                                        Wrong no:[protected]
                                        Correct no:[protected]
                                        Amount:199
                                        Plz reverse my recharge and fix it because I can't keep on paying.
                                        Plz
                                        Reverse my recharge
                                        I did my recharge on rupees 199 on wrong number and now I want it to be changed to this number so I am humbly requesting you to plz reverse my recharge to the correct number.
                                        Please
                                        Reyaj ali's reply, Jan 3, 2019
                                        Please
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