Airtel Complaints & Reviews

I had already opted my channels on airtel dth as per trai since 7 days.
Still they had not provided these channels. We called and asked costumer care of airteldth thet told it will take 24-48hrs, but if you want i xan give few hindi channels.
Its been 5 days now still nothing has changed. Now the costumer care is not picking calls also.
Kindly look into this matter or else i have to change dth service provider.

Hi.. I have ported my vodafone post paid sim to airtel prepaid. I have applied on 3 feb and i got the success message on 7 feb. I am getting airtel network also since 7 feb. However since then i am not able to verify the sim by calling on 59059. While connecting an audio message comez whivh say the balance is below 5 rs hence we are not able to connect your call.
Your airtel sim seller is unable to help me nor your branch since then. I am also able to connevt to 121 but they also can't belp.

It is pathetic service from airtel who promote them self as best network in india.

If any one from airtel can help then it would be great. My alternate no is [protected].

Neeraj

I recharged a 4g data plan (On airtel number [protected]) of rs.399 which provides data 1.4gb per day for 84 days.
Airtel is reducing my daily data available to zero for a couple of days even though i am unable to use them and my devices show that data usage for the day is hardly some mb's.
When i call the customer care they are behaving rudely and act as if ii'm the one who is lying and are not doing anything from their side to aid me.
I want airtel to refund the money i paid to them for their shoddy service.

My mobile no :[protected], it is got from telenor mobile service on 28/12/2015 on the basis of lifetime, meantime the airtel take over the telenor.
But the airtel stop the incoming services on 09/02/2019.
198, 121 and 12118, not working.

I pray to resolve my network validity as lifetime validity.
It is liable to my inconvenience and damages.

My broadband connection has not been working properly over a month and it has caused a huge impact on my work from home facility. I have raised complaint against the bad connection to the area service in charge for more than 2 weeks and he keeps saying "call you back later" and my issue is not resolved yet.

I have decided to disconnect my airtel broadband connection.

Connection name: bhavanesh
Connection number:[protected]

I have ported my son from docomo to airtel. I received a message on wednesday night that u can now active your airtel sim after 12 pm. But now it's been 3 days and both of my docomo and new airtel isn't working. I'm frustrated from the service. I want a quick answer from airtel about what to do now? I can't even port to a different company without upc which isn't possible to get without the network. This is my main aim and i don't want it to be gone. Hope u guys can help me as soon as possible.

I recharged my airtel few days ago from amazon pay... But from the amazon it was recharged and message of confirmation was also recivied... But when i checked i found that there was no recharge.. I waited for day but next day i go to nearby store they contacted customer care and they said that they will refund the money in 72 hours. I waited for a week.. Then i again call to customer care they reapeatly said they will refund but there was no response...

There was no refund_^

Now i want to refund the double of that amount after so much time because they were late...

As per trai rule i selected my airtel tv package as on 31 jan 19 for rs 270 per month. But they have activated my selected package on 15 feb 19 and for 14 days in feb they have charged me for a package of around 1500 per month. And suspended my account on 15 feb 19 with - ve 190 balance. And now my account is suspended but they are charging me daily with the rate of new rs 270 package. As on 16 feb 19 my account balance is - ve 199 which should have been +345.

In compliance to trai regulations i selected a package of around rs. 450/-.

Whereas, airtel added a package of around rs. 4100/- to my above cited account.

I noticed the issue on 7th february and wrote an email to airtel at various levels as also spoke to customer care.

There was no response to the email even after repeated emails including at the level of nodal officer and appellate authorities.

Customer care had all along not been lodging my complaint on the pretext that this was due to a technical glitch at the end of airtel and will be taken care automatically once the glitch is removed.

However, the package has now been rectified but the excess charges has till not been reversed in my account in spite of repeated emails and telephone calls.

After lot of persuasion at last customer care has lodged the complaint assuring the reversal will be done in 24 hrs. But nothing has materialised till wring of this complaint.

The details of the complaint lodged by customer care are as follows. :

1. Dear customer, your reference no. Is 85917743 for balance deduction. For any further assistance on your airtel digitaltv id [protected], please call 12150 or [protected].

2. Dear customer, your reference no. Is 85953025 for balance deduction. For any further assistance on your airtel digitaltv id [protected], please call 12150 or [protected].

I shall like to add that airtel officials at the level of nodal officer or appellate authority has neither bothered to reply nor contact me leaving aside take necessary action for reversal of the excess amount charged.

On 14th february, customer care has replied to emails mentioning that package has been rectified confirming that problem was due to some technical glitch.

However, not making any mention of reversal of the excess amount charged.

At this stage feeling totally harassed and depressed, i am writing to you to take up the matter for reversal of the excess amount charged in my account dut to wrong package as also thereafter i spite of my request for deactivation

Looking forward for help from your end.

Regards

Saurabh sharma
[protected]
[protected]@gmail.com

I stay at gulshan colony of hyderabad (Residential address) since 2015. I have been using this airtel since 2015. The network was fine. However, since 03 jan 2019, i have been facing network issues. I raised a complaint on the same day with reference number 89178388. No action was taken. On 10th jan 2019, i raised one more complaint with reference number 89290638. And no action was taken yet. Since then i have been visiting the airtel stores and reaching the customer team on chat support. They were not ready to raise one more complaint. They only gave these two references, which are still open. Its been 45 days, i dont have a network. Understand that, getting calls is the basic things that a service provider should provide. And since 45 days, i am not able to make calls or receive calls. This the worst thing a telecom company like airtel could do. 45 days is a long time, no resolution provided. I still dont have network on my mobile when i am writing this complaint.

I am getting error code - 4 in my account number [protected].
This is third time i am getting in my account, first time it was resolved after 2 days only, second time after 12 hours.
Unable to understand the problem happening with airtel broadband. Even i am unable to reach your customer service specialist if i connected they are very poor to answer.

I have mistakenly recharge today another idle airtel number of mine which is [protected] of rs. 399 through paytm having operator reference number[protected].

The correct number on which i want to recharge for rs 399 is [protected].

Please do the needful and recharge on my correct number [protected] for rs. 399. I will be obliged for early action in thodi regard

Dear airtel,

My airtel number [protected] has been suddenly stopped working, it has been dead from yesterday i am unable to contact airtel customer care also. Please activate my sim again. This number is important to me as it is associated with my all transaction and interactions. I have been using this airtel connection from 5 years. Please take action as soon as possible.
Best regards
Manjunatha h b

Sir
While recharging on paytm, i entered the wrong number and recharged 399.

I tried reaching for customer care executive through every number i could find on the internet for airtel customer care. (121, 198) none of them could give me any option for speaking with a human.

Date-16.02.2019

Amount -400

Pls help to resolve sir

Dear sir,

It's been more than 24hours but still my airtel number [protected] has not been activated,

I am unable to send or receive any messages in my number and even i am not able to call your customer care helpline number 121

My sim is showing full network of 4g but i am not able to send or receive messages.

Kindly help me as soon as possible, its realy urgent.

I have called customer care multiple times, i have atleast called not less than 20 times, hardly i could talk to the airtel personnel for 4 times. All those successful connections are in vain, they never helped me with the additional ncf added to my plan and they put me on hold for 5 to 10 minutes and then disconnect the call without notice. Today i called 2 times and they disconnected my call by saying that they are checking internally and will transfer the call to their lead. It was very frustrating long waits and they disconnected the calls just like that, very pathetic service from airtel. Really a shame we are still relying on them. My call back requests hardly work, they never do a call back. I want airtel to call me and fix my issues asap

I have recharged subject prepaid phone using your site

Airtel.in
On 22nd dec 2018 at 06.59 pm
For the amount of 399
Using my hdfc bank credit card

Bank confirmed deduction claiming that money credited to airtel3appre and debited to my account but till date neither i have received balance nor refund despite of many calls to your 198 number.

Even i got reference number by sms from airtel[protected]

Issue is pending for more then 26 days your team at 198 is ab[censored]ely time waste. Please look in to the matter and arrange the refund at the earliest..

Hope to receive refund at the earliest.
Thanks

Repected sir,
My name is mr sandeep prakash kale
From pandharpur dist solapur, maharashtra pin 413304.

I purchased airtel card 2006 and my airtel number is [protected].
In 2006 for 12 months i recharged rs 99 for every month to get life time validity upto 2032. (This scheme was sponsored by airtel at that time)
I recharged for 12 months (99 * 112 = 1188 rs) and i got lifetime validity upto 2032.
But for last few months airtel has stopping my incoming service due to zero balance and it showing validity dare feb 10, 2019 and forcing me to recharge airtel of rs 38 or etc..
So kindly solve this issue.

I want to bring it to your kind information that i gave my handset for repair in airtel secure and they told me you have to pay 10% of my repair estimate but now they are charging me full repair estimate my mobile no. Is [protected]. I said them to send it without repair they told me i have to check the status of repair if it is already repaired you have to pay

DEACTIVATE, CLOSE AND DELETE AIRTEL PAYMENTS BANK ACCOUNT. It is link to my adhar card and i want to deactivate and close it. or delete it. I have already approached the wecare.airtel.com but its not yet deactivated. Pls delete the account as soon as possible.