Airtel Complaints & Reviews

On jan 1 2019 i have recharged of amount 95rs through net banking but i didn't get my phone recharged. The money was deducted from the account and phone didn't receive any recharges. Again after sometime i recharged in the cyber of amount rs35 and this too didn't get successful. Please kindly view my complaint and respond to it. I want my number to get recharged as soon as possible!

Date: 27th Dec' 2018
Broadband No.:[protected]

Problem statement:
I am using Airtel Broadband connection and with the monthly rental plan I was eligible for AMAZON Prime free subscription. I activated the amazon prime using airtel tv app but all of a sudden on 27th Dec'18 Airtel stopped the services and sent service cancelation to Amazon.

When contacted Amazon customer care, they mention clealry that Airtel has cancelled this services and also sent a mail to me regarding this.

When I contcted Airtel they were clueless and are not able to solve it depsite numerous reminders phone call and escalation to Nodal office.

Dear sir I have open a Airtel payment bank account on 2 January 2018, and I have received a message for your account is successfully opened, so please help me sir and solve my problems immediately
Account no[protected]
Name-Arvind Kumar
Dob[protected]
Aadhar no[protected],
I have only one account in my bank so please help me sir and my account was update. So I was Airtel payment bank account was

I'm facing huge network issue with my airtel number since 2 weeks. It says "no service" 24/7.
After several complaints about the network issue, airtel has not resolved the issue, infact it is now very serious issue.
Full name: mohammed adnan
Airtel number: [protected] (No service)
Alternate number: [protected] (Contact on this jio number as there's no network in airtel number)
Email: [protected]@gmail.com
Facing this issue since 6+months now.
No network since 2 weeks.

Hope to hear from airtel soon.

Adnan

Hi,

I have got some 20-30 SMS's from Airtel for different customer-id's not pertaining to my account no. This is ridiculous. How can you bombard customer with unrelated messages?

When I called the customer care, the guy who spoke to me said its just a technical issue and it will happen and we are sorry. There is no resolution for this. When I asked him if that is the case then i want to disconnect my services permanently, then he replied saying, No No sir, i can raise a complaint and it will never happen again.

How in a world which is so advanced, such a silly mistake can happen where in you just bombard a customer with totally unrelated SMS's with the reason of technical error??

Owing to such a bad response, i have decided to go to consumer court and file a complaint.

Hi, i have registered for new broad band connection on airtel, buy they are denying to provide the connection and giving excuses of non - feasibility,
But before payment one of representative called ravi explained clearly about feasibility and all upon that i made a payment.

Please look into the details of the case.

Caf no: 80175081
Payment date :[protected]
Payment : 799 inr
Representative name : ravi
Representative contact no: +91 [protected]

I was using a airtel number that is [protected] and an inactive bank account and my pf account which was link to that number, i was using that sim card for a while and that number is allotted to someone else without giving me any information or any message. Its been almost 3 years i did require that number but recently when i need to get my pf amount i have to have the old registred mobile number as my company head quarter is in chennai and my company is taken over by other company and there is no point of contact and the regional pf office can not help as the pf was deposited in tamilnadu. The only options is to get back my old phone number or get the otp for pf.

Name - jayprakash shaliya
My old airtel number - [protected]
My new number[protected]seven-three

My number is [protected]. I have been recharging every month & before 2 weeks also i recharged with 169 with validity of 28 days.

But its showing as "sim card registration failed".
I have emailed the complaint since customer care is not reachable & i haven't received any response yet.

I am reachable on my alternate number [protected].
Please fix this issue as soon as possible.

My relation ship number is [protected]
I have received a bill on 21st december 2018 for the period from 20th nov to 19th dec of rs.2854
In which it is written that i have made sms of rs 1600 from my number [protected].
I have checked that bill and the numbers also.. We have not done any sms from that number.
All the messages were done with in the gap of 20 mins continuously from day to whole night which a normal man cannot do. Please check the bill there is some error while generating bill.
I have called customer care also for the same thing.. But they are not listening any thing.
I have not done any messages so i cannot pay that amount.. Please check it rectify the bill and wave off excess bill amount. I have called many times to your customer care executives but they are not listening and continuously forcing me to pay the amount. They cant even send me itemised bill of m no: [protected]
Kindly do the needful at the earliest. I have attached bill copy for your reference.

Hi sir/madam im kalai from sivakasi i did MBA now working in finance company I want the details of outgoing calls of the last 6 months in September month 28th date outgoing call details is must important . because i inform important matter to my family and my friends please kindly help me If that can be arranged then email me and i will give the contact number. Kindly provide me incoming and out going details because it's very urgent. My airtel does not response for my complaints so please kindly help me.send call details in my email id [protected]@gmail.com

When i visited airtell in cbi road r t nagar branch on 28/12/2018 at 7pm for converting postpaid to pre paid,

The executives told me to come on monday ie on 31/12/2018 in between 10am to 4pm, as they don't get otp number

Again i visited on tuesday on 3pm but again same answer from them, ver pathetic response,

I visited airtell office in front of nandine hotel r t nagar, and work was done in 10 mins

I received call from +[protected] on 31/12/18, true caller showing airtel tv, and the person said i am calling from airtel dth, he told that my id [protected] got an offer of just recharge of rs 160 and get entertainment, kids, discovery channel for 18 months with base channel. But i didn't received, i recharged on top id [protected] which was given by the person for enabling the offer. Is it fake call or real??? If fake than how they received my information. Pl resolve my complaint...

Hi Air Teal Tea,

My mobile no is [protected], I recharged yesterday with Rs 10, but I'm unable to call anyone and unable to receive a call from other number.

But when i sent a sms to the same no, I receive that message in my inbox.

I have also called to 121 and 198 but I'm not getting an option to directly talk to Airtel customer care.

I have very urgent to start this SIM, so...

Hi! I'm Yugandhar .₹37 has been deducted without notice and for no valid reason . I have enquired airtel store about this and they replied its was deducted on account o[censored]sage of data without any pack . But I have data of 10gb which was been credited by airtel . Please look into this case and let me know, is there any cause for deduction without proper usage .

I am using my airtel number from past 20 years.in 2004 airtel came with an offer that if you pay 375 you will be getting life time incomming free. And i paid 375rs but now they have stopped incomming when asked coustomer care the say tarrifs have been changed. How can the change when we have paid for it. Airtel has been doing this from may years. The cut huge amount but when asked to coustomers care the say some service has been activated so cannot refund they have been cheating us from many years but we are busy with our works no tie to fight for justice

I am calling airtel cust care since 20 days regarding my bill issue but no resolution till now. Airtel already barred my services for not paying outstanding bill in just 7 days of generating bill. Today some cce put me on hold for 20 mins & didn't turned up.
Airtel is india's excellent network... Only in making excellent ads but nothing else...
Wo kya ad hai? Ye ad vad choro aur apna network...

I personally visited airtel show room for sim problem, at that time one employee of airtel has suggested me to take group connections.

He said that your paying more than 750 per a month why cant you take a group plan which will gives all free calls to another 2 number, then i said ok and then they allotted me one airtel new number that is [protected] and one more number which my partner is using for business, it is pre-paid ([protected])

Your people have not informed me that out going call will not allowed until 20 days,
I have not informed to my partner for this group addition, suddenly out going calls not allowing, we went to recharge shop for recharge, shop keeper has told me this sim has been converted in to postpaid, that is the reason will not recharge this number

I have loss about 20 lacs and partnership in the company

Hi, i have been using this sim phone no.[protected] for like 9years and i don’t know why it’s been no service for two straight days? I can’t get calls nor receive messages for top and all. Can you please solve this soon? My sim is manipur airtel north east india. I don’t want to change this number as i have connected with many other important contacts. Please help get this short out for me! Thank you.

Hey,

My number is not working and its showing "emergency calls only" and i'm not receiving any calls and can't even dial customer support number. Please resolve this issue asap.
As i am using this number for a long time and i cannot change to any other number. Airtel is always coming up with new problems and this is so much irritating. These practices should be stopped. Resolve it asap.

Hi team,

I am a airtel subscriber and have paid 1000 rupees for getting free incoming for lifetime in 2007 and the validity of sim was upto 2025.
They promised that i will be eligible for lifetime free incoming calls.
Now they are asking me to recharge to get incoming calls and reduced the validity to 1 month
I want to file a complain again airtel for relying on their actions as promised.
This is against the policy they have committed to customers.

Please check and do the needful

Thank you