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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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D
Diwas Gupta
from Delhi, Delhi
Jan 7, 2019
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Address: New Delhi, Delhi, 110014
Website: www.airtel.in

I have been using airtel for a long time. The services before were fine. Now, the networks are so poor, even more, their services. It looks like they hire illiterates to handle complaints. Everytime you call them, they make fun of you by repeating the same line over and again.
I live in jangpura-b, new delhi. I have tried to raise my issue many times, but everytime they just submit a complaint and send me a message that a technician is resolving the issue. Few days later, they just send a message saying that the issue is with your device. I have even checked my device, everything is just fine with my device. The problem is with airtel, and their ignorance towards costumer complaints and grievances.
Airtel customer support has been notified about the posted complaint.
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    J
    jagdish97847
    from Anta, Rajasthan
    Jan 7, 2019
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    Address: 331801

    सर मेने 31 दिसम्बर को airtel payment bank app से bhim upi से 3000/- रूपये a/c में transfer किये थे लेकिन वो अभी तक मुझे ना तो मेरे a/c में और ना ही अभी तक refund वापिस आया ह

    Details of transaction date

    Mode o[censored]se — bhim upi in airtel money bank app
    Date of trans - 31/12/2018
    Transaction id-[protected]
    Ref no[protected]
    Tans amount - 3000/-
    Mobile no - [protected]
    Airtel bank a/c no - [protected]
    Transfer from - airtel bank a/c
    Transfer to - sbi bank a/c
    Airtel customer support has been notified about the posted complaint.
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      S
      Srikanth84
      from Mumbai, Maharashtra
      Jan 7, 2019
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      Address: 560043

      Opened this complaint 2 years back.
      https://www.consumercomplaints.in/airtel-under-construction-junction-box-removal...

      this compliant is not resolved by airtel even after 2 years. They continued to put junction box. For us, parking car in small space is daily pain because of this junction box and they are causing more trouble now. Airtel random persons are pulling wires from the junction box. Wires are put openly infront of our house walking space. While walking it can make us fall and get injured. Irresponsible people from airtel who does such work.

      Airtel customer care representatives only posts messages in this forum.. No action is really taken in reality.
      Airtel customer support has been notified about the posted complaint.
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        E
        Eswar Thammisetti
        Jan 7, 2019
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        Address: 91221
        Website: [email protected]

        Please request
        Dear sir
        I used to lost 10 years from airtel number & now 3 months ago disconnect the number now i'm still working in kuwait (Abrod) so again my number [protected]
        Reactivation my number. My name t. Eswaraiah please these number all document (Certificates) bank accounts, passport, internet banking linked these number.
        Please protect my number.
        Airtel customer support has been notified about the posted complaint.
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          M
          Mohammad Jahid mja2zsales1991
          from Noida, Uttar Pradesh
          Jan 9, 2019
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          Address: South West Delhi, Delhi, 110043
          Website: www.google India private limited

          Dear Airtel payment Bank
          Dear sir I'm
          Mohammad Jahid
          I'm looking Google adexpress
          He my card number demand number I fill card number again date of expiry demand I fill expiry again mpin demand
          I'm just mistake transactiond
          650 rupees please sir stop this transaction
          You have paid Rs.650.00 using your Online Debit Card at GOOGLE INDIA PVT LTD-T THANE IND. Avl Bal Rs.38.50. Txn ID[protected]
          Airtel customer support has been notified about the posted complaint.
          Recently, I had applied for a broadband connection but due to NO ports availabily i had cancelled the installation for that they assure me that i will get my refund of rs 1000 in next 7 days but it's been 10 days i have not recieved my refund yet.

          Date of cancellation: 30.12.2018
          Sir,
          I did a recharge on 08/01/2019 for 82 days of 448 rupees . The transaction was failed and I did not get the recharge done on my number but the amount got deducted from my card . Please make sure that I get my money refunded on my account.
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            D
            Dhananjoypaul
            from Imphal, Manipur
            Jan 6, 2019
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            My name is dhananjoy paul, i applied for mnp of my mobile number [protected] from aircel to airtel, but airtel company issued my number to other person, when i call airtel company they don't resolve my problem. I want this number because i gave that number to my bank and it's very important. Please resolve my problem immediately. My current number is [protected]. This is how airtel company treat their customer.
            Airtel customer support has been notified about the posted complaint.
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              K
              Krishki
              from Thiruvananthapuram, Kerala
              Jan 8, 2019
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              Recharge amount not credit in our airtel number. Please help to credit. Thanks
              Recharge amount not credit in our airtel number. Please help to credit. Thanks
              Recharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. ThanksRecharge amount not credit in our airtel number. Please help to credit. Thanks
              Airtel customer support has been notified about the posted complaint.
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                A
                arunjaxith
                from Bhimavaram, Andhra Pradesh
                Jan 6, 2019
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                Hi this is arun, my airtel number from last two days not working. It is showing error of sim card registration failed. I tried change of my sim card to other phone but no use same error. I contacted siegel customer care no response till now. I am unable to do anything because this is my main contact number. Airtel management need to take a proper action against this as early as possible.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  sonal1018
                  from Patiala, Punjab
                  Jan 6, 2019
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                  Address: Chandigarh, Chandigarh, 160030

                  Airtel — recharge not successful and money deducted from netbanking

                  1 review
                  So sonal1018 on jan 6, 2019
                  Mark as resolved
                  Phone/mobile number: [protected]

                  I have recharged my mobile number [protected] through net banking for 558 on 5th jan 2019 and received an sms ie (. Your airtel mobile [protected] online recharge txn id[protected] of rs 558 has been initiated. Please keep the txn id for future reference). Bank transaction was also completedsuccessfully but my mobile is not recharged. Till now i got no message regarding recharge, although the amount has been debited from my bank account.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sonal1018
                    from Patiala, Punjab
                    Jan 6, 2019
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                    Address: Chandigarh, Chandigarh, 160030

                    I have recharged my mobile number [protected] through net banking for 558 on 7th jan 2019 and received an sms ie (. Your airtel mobile [protected] online recharge txn id[protected] of rs 558 has been initiated. Please keep the txn id for future reference). Bank transaction was also completedsuccessfully but my mobile is not recharged. Till now i got no message regarding recharge, although the amount has been debited from my bank account.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Sonumammu
                      from Gurgaon, Haryana
                      Jan 6, 2019
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 495006
                      Website: [email protected]

                      My airetl postpaid cug no. [protected] plan having 2g unlimited network plan but when i am using that the network of instant number not properly functioning...

                      In this regard i am calling to 121 customer care number which was also not providing any agent number for lodging complaint...

                      Kindly redress my above grievance as earlier as possible..
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Suhail9858
                        from Srinagar, Jammu and Kashmir
                        Jan 6, 2019
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                        Address: 193501

                        I loaded 4000rs frm my upi id. But whenever i want to make any transaction from it it shows you cannot debit from this account. It had ate my 4000 rupees. Neither they are sending it back to my bank account. I called the customer care but their behaviour is very bad. Bad company overall. And bad customer service.
                        Airtel customer support has been notified about the posted complaint.
                        Jan 07, 2019
                        Updated by Suhail9858
                        I have already send them my proof of residence and also the statement of my bank account from which i loaded the money but even that they are asking to send the proof of residence. Plz sove my case plz. I m poor i m in a need.
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                          N
                          Navneetis
                          Jan 6, 2019
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                          Address: New Delhi, Delhi

                          I am in canada and from last 6 months i am using my mobile to receive sms. All of a sudden i got a message "dear customer, rs.99 have been deducted towards the international roaming rental of rs. 99 activated on 06-jan-19". Please refund me the amount. Date of incident - 6 jan 2019

                          I never requested for international roaming for my mobile number [protected]

                          You can contact me on +1 [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            V
                            var95singh
                            from Bengaluru, Karnataka
                            Jan 6, 2019
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                            Address: 560035

                            Hello sir,
                            I requested mnp for my idea number on 1st jan 2019, and yesterday i recieved an sms from airtel stating that my number will be ported by 5th jan 2019, 10:52 pm. My idea sim stopped working, i switched the airtel sim but the number is not activated.
                            I need to have the number as it is my primary number.
                            Kindly look into the issue.
                            Thank you.
                            Airtel customer support has been notified about the posted complaint.
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                              B
                              BhavnishWadhwa
                              from Basi, Punjab
                              Jan 5, 2019
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                              Address: Chandigarh, Chandigarh

                              Airtel internet is providing worst speed. I have recently recharged for rs399 3 days before and wasted the money i want to port as soon as possible.. I am not even able to surf simple sites and even the whatsapp messages... Worst internet and there is now way to contact and complain customer care services.. They never talk and register your complain.
                              Airtel customer support has been notified about the posted complaint.
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                                C
                                carajeshmundra
                                from Mumbai, Maharashtra
                                Jan 5, 2019
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                                Address: Thane, Maharashtra, 401202

                                I am airtel postpaid plan user. I had data issues from the airtel as was not able to use the internet services from 27/12/2018. For one day i thought there may some technical glitched and will be resolved, but the same was not resolved. On 29.12.2018 morning i had made complain for the same but no proper response was received. Lateron in evening i had again called for the issue at that time one complaint number was received stating as follows:-

                                "dear customer, reference no.[protected] for your airtel mobile has been registered on 29/12/2018 18:51:42. The same will be closed within next 16 hours.. To check the status, sms sr (Ref. No.) to 121."

                                Till 31.12.2018, the problem was not resolved then i again called on 31.12.2018 at 18.11 and no satisfactory answer was received and again i was told that it will take another 72 hrs. However, i had forced the junior person to transfer the call to senior person and the same was done but it to 30 minutes and 37 second. After stating that i will go to consumer court these persons started to resove the querry and in 15 minutes my problem was solved. However, due to this glitch i had lost some money in share market as was using airtel services for trading through mobile. Alos my postpaid bill should also be reduced by the amount due to whcih i was not able to use the services properly
                                Airtel customer support has been notified about the posted complaint.
                                Jan 07, 2019
                                Updated by carajeshmundra
                                The Problem is resolved now but require compensation for the work lost.
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                                  G
                                  GangS11
                                  from Pune, Maharashtra
                                  Jan 5, 2019
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                                  Address: Ratlam, Madhya Pradesh, 457001
                                  Website: www.airtelnetwork.ind.in

                                  From:
                                  Date: thu, jan 3, 2019, 3:59 pm
                                  Subject: proposal for airtel 4g sattelite device (T & cs)
                                  To:

                                  Dear customer

                                  Thanks for your great discussion with our representative about airtel 4g satellite device. As your interested

                                  To host our device on your property, please check our benefits and conditions for installation.

                                  We install our device only to enhance the network of company. This is executed in rural and urban location both.

                                  But this device is install in 10 km from our existing mobile tower network.

                                  Benefits and term & conditions:-

                                  1. Monthly rent - rs 30500 per month.
                                  2. Increament - 10 % on yearly rent
                                  3. Advance - one year rent on date of final agreement.
                                  4. Free wifi on 4g network.
                                  5. Term of agreement - min 3 years and max. 12 years

                                  Security amount - the security amount is taken for noc issued by company after property approval by engineer.

                                  The amount will be rs 35, 000 (Refundable after agreement) within 30 days.


                                  List of documents: - if your property is authorized by network engineer for device then following

                                  Documents will require for noc and final agreement.

                                  1. Panacard
                                  2. Adharcard (As id and address proof)
                                  3. One copy of property doc. Approved by govt. Of india
                                  4. Property verification report authorized by company network engineer
                                  5 one cancell cheque for account updations.
                                  6. Bank slip of security deposit.


                                  Please visit airtel official website for more information - www.airtelnetwork.ind.in


                                  Thanks

                                  Bharti airtel network team
                                  Airtel customer support has been notified about the posted complaint.
                                  Airtel ltd. Arti varma (mob.no.[protected]) comes to their phone and later Mr.Abhinav sharma mob.No.[protected]
                                  email id - [protected]@bhartiairtelconnect.in
                                  Address - Bharti Crescent no.55 Divyashree tower Bannerghatta Bangaluru -560076

                                  They call me about 4G setellite device installation and tell me yes, but i don't know the company's account. Give
                                  Bharti Airtel Services
                                  a/c - [protected]
                                  IFSC code - UTIB0002521
                                  Bank - Axis Bank
                                  Add-Lucknow Branch

                                  I have already deposited Rs 2 lakh in both the accounts and they have also given me a policy of mail (Deed of lease[protected] and a form also registraton no . L74899DL1995
                                  PLC070609
                                  From oct.2018 to April 2019, they were talking to them on a phone call but could not be contacted for two months.
                                  Make it hard to tell you if it's right or wrong and with which form you can help me
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                                    S
                                    sid0007
                                    from Bengaluru, Karnataka
                                    Jan 5, 2019
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                                    Address: Bangalore, Karnataka

                                    From past 3 weeks i am unable to receive any incoming calls and sms whenever i turn on 4g.. But the same problem is not faced if i switch to 2g.
                                    This is very annoying as i am missing out on very important calls and iam not able to make any otp related payments. The issue is faced by many people in this area.

                                    My address is global village back gate, rajarajeshwari nagar, bangalore.
                                    Airtel customer support has been notified about the posted complaint.
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                                      2
                                      20011pchauhan
                                      from Meerut, Uttar Pradesh
                                      Jan 5, 2019
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                                      Address: Haridwar, Uttarakhand, 249407

                                      Internet service of airtel is not good in my area, hance i have requested to the local office satff to disconnect my connection, but they told me if i will not deposit my balance amount they will not close my connection. My another connection was also there and same condition was there.in that case, i have paid final bill amount but company has not disconnect my no. And issued bill for the period in which i have not used the connection. Now, i am requesting to local comapny staff to issue me immediately an evidance for close my connection after payment, but they are saying pay to us than we will inform to company and company will close connection. As per previous case, i am not sure that company wil close the connection.
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        amitkumar171
                                        from Bengaluru, Karnataka
                                        Jan 4, 2019
                                        Resolved
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                                        Resolved

                                        Address: 560052
                                        Website: My Airtel App

                                        Dear sir

                                        i did a recharge of 547 on mobile number [protected] jio karnataka via myairtel app, but transaction got failed. But money got deducted., And i got the message that your refund will be issued. But i haven't received any refund transaction details and screenshot is attached of recharge failed.

                                        Please issue the refund to lazy pay of amount 547
                                        Jan 5, 2019
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
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