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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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M
Maddy1998
from Firozpur, Punjab
Dec 27, 2018
Resolved
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Resolved

Address: 831006

I've ported my no.[protected] from bsnl to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. My alternate no. Is [protected].
Would be glad if you resolve it.
Dec 28, 2018
Complaint marked as Resolved 
No action was taken. I m still waiting for my sim to be activated. The no. 59059 is still not working.
Airtel customer support has been notified about the posted complaint.
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    M
    mstoic
    from Chennai, Tamil Nadu
    Dec 27, 2018
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    not changing my broadband plan

    Address: New Delhi, Delhi, 110077

    I run a small company and have 2 airtel broadband connections[protected], and[protected].

    A few months back, i received a call that my plan can be upgraded with a lot of added benefits and there will be no increase in monthly bill charges. I agreed to the upgrade request.

    After the new plan came into effect, i started receiving inflated bills.

    I contacted airtel via phone, and they said...
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    S
    Syedazharsultan
    from Bengaluru, Karnataka
    Dec 27, 2018
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    Hello Sir/Madam,

    With ref to my phone no - [protected], without my knowledge Airtel have been changing my postpaid plans. My base plan was 149 which was changed to 399 plan. From last one year, They have been repeating this change of plan without my knowledge even though I have reported this many times. Due to this I am getting bill which I have not subscribed for.

    Appreciate your help on this.

    Regards,
    Syed Azhar Sultan
    Airtel customer support has been notified about the posted complaint.
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      S
      SajuHiyan
      from Chennai, Tamil Nadu
      Dec 27, 2018
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      Address: 629166

      I am not having any Airtel Landline connection. But I receive more than 5 calls from customer care team daily regarding pending payment for some unknown Airtel landline number. They are telling that my mobile number has been given as alternate number. It is very irritating me. How to solve this issue.?
      Airtel customer support has been notified about the posted complaint.
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        P
        Priyam De
        from Guwahati, Assam
        Dec 27, 2018
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        Address: Kolkata, West Bengal, 700038

        As per government, now we can choose monthly packs with reduced rate till December 26, 2019.
        But Airtel customer support is behaving like they don’t know anything. Before two days of deadline also they are just talking ### and the representatives are completely unprofessional.
        We need support for this issue, otherwise this operators never support these government rules.
        Airtel customer support has been notified about the posted complaint.
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          J
          jayanta benerjee
          from Chennai, Tamil Nadu
          Dec 27, 2018
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          Address: 700063

          Respected Sir/Madam
          My name is Jayanta Banerjee and my permanent residential address is 235 Barisha Dakshin Para Road. Kolkata -

          700063. For the last 6-7 years I am using a number ([protected]), currently the service provider of this number is

          AIRTEL INDIA. From today i.e on 27th December 2018 the mobile number was totally stopped and there is no network at

          all.When I am trying to call on this number, it was saying that the said number is not a valid number. I was very

          astonished with this incident and hence I went to a nearby AIRTEL customer care centre, the executives present

          there replied me that the number was stopped by TRAI and AIRTEL was not responsible for the incident. The AIRTEL

          executives forced me to go for the "POSTPAID" connection to revive the mobile number. Founding helpless I was

          forced to go for the "POSTPAID" connection. I am a regular user of this number and my last recharge was done on

          14th December 2018 for the amount of Rs.35 / at 10.13 A.M.
          My request to TRAI to let me know, why my number ( [protected] ) was stopped

          suddenly in spite of regular use without any prior information.
          I will be very much obliged if you kindly see this matter and my humble request to convert the

          number ([protected]) from "POSTPAID" to "PREPAID" connection .

          JAYANTA BANERJEE
          235 Barisha Dakshin Para Road. Kolkata - 700063
          PHONE - [protected]
          AADHAR NO[protected].
          Airtel customer support has been notified about the posted complaint.
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            A
            Aamir Basha
            from Beawar, Rajasthan
            Dec 27, 2018
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            Address: Bangalore, Karnataka, 560032

            Dear sir/ madam,
            Greetings of the day!
            My name is aamir basha i have. Mobile number [protected] and an add number [protected] which i purchased in the month of october but haven't been able to use the services as i purchased the same for internet facility but i am being charged for the same every month.
            I have contacted the person and have been to the store couple of time but no such solutions provided.

            I was asked to change the sim card which i did but still no progress on the same hence i have come back on the 19/12/2018 i. E. Today to again get the services.

            This part of the email is a continuation post my last visit as the manager of the store assured to me that the problem will be resolved but the same has not been done.

            Today the date is 27/12/2018 which is exactly 2 months post me buying the sim card additional one.

            It has not yet been rectified and i have been asked that the same will be done every time i come to the store. I have chosen an higher cost plan so that i would be entitled for an extra number so that i can use the same in my tablet.

            This is utter mental harresment, cheating and non delivery of the service which i am paying for, would request if the same can be looked into and a proper compensation for the harresment done to me would also be required.

            It's very sad to say again that if i don't pay for the services it will be deactivated but what is done when the services are not delivered even post paying, what is the action taken

            Good afternoon team,

            I have submitted my airtel baby number. [protected] to the store manager abhishek and asked him to do the needful. It's very difficult to have understood that this is the way i am being treated and i would also like to request if i can port my main number [protected] to vodafone as i am done following up with this thing over a month.
            I would not want to be charged for the second number anymore as i have not used any services of it. And would request if the charges can be reversed as soon as possible.
            Sad regards,
            Aamir basha
            Airtel customer support has been notified about the posted complaint.
            SMS NOT Send सर्विस सेंटर नंबर फील्ड नहीं हो रहा है।
            Dear Sir,

            Pl help for replacement my Airtel Data Card. I have submitted my Data card to airtel customer service center.Still Issue not resolved. Please help as soon as possible.
            I need to check the incoming and outgoing calls details for last 3 months
            Touaib Khan's reply, Dec 19, 2018
            Need to check the call details of my no both incoming and outgoing from last 3 months
            It's very important please send me the call history of my number please send me that I need from January 2018to August 2018
            I recharged Rs.448/- on 13.12.2018 but not yet credited in to my airtel prepaid account.It's showing message is "initiated to add Rs.448/- to your account"
            txn id is[protected] /[protected].I sent mail to [protected]@airtel.com not responce till now.

            My out going call are bared

            My Mobile no : [protected]
            In order to recharge to the mobile number : [protected], I have recharged to mobile number : [protected]. Could you please refund the account.

            Transaction ID :[protected]
            Recharge Amount : 399

            Kindly do the needful.
            Not getting service as per plan shown by airtel, after 1gb is over I'm not getting my extra 10gb to use which is in plan for 28days & use of data at 64mbps rate after limit is consumed. [protected].
            I have made my prepaid mobile recharge on 16/12/2018of rs400by indusind bank.
            mobile no of [protected].the recharge amound is rs400.but recharge mount is shown in hand set.pl set
            rechord correct.my mobile should show rechrge amount or amont should
            be reverse back in by account.sushil kumar bhatt
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              T
              tejas thakkar1975
              from Bengaluru, Karnataka
              Dec 27, 2018
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              Address: 380050

              Sir,
              I am Tejas J Thakkar, my mobile no. is [protected] . for the last so many yerars my Airtel bill is ecs from my bank account. but this time it was not done yet. from your side I received payment reminders so I contact to bank but they said there is no problem in their system and inquire in Airtel. kindly let me know why ecs not done yet ?
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                A
                Anukalp Joshi
                from Dirba, Punjab
                Dec 27, 2018
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                Address: Pathankot, Punjab, 145001
                Website: Nokri.Com

                I got a call from a girl. Her name was harpreet she said your resume was shortlist by airtel cmpony. You just have to visit the airtel cmpony situated in mohali phase7 industrial area and first paid 3000 before the intrview or before getting the job for the laptop securty. After that she said this is the terms and condition of the company. I[censored] dnt get job it will be refundeble to you. Now tell me how can i pay for the laptop securty before the intrveiw? Now i just want to know is this true or fake
                Airtel customer support has been notified about the posted complaint.
                Not natwor
                Not incoming
                Not outgoing
                Mera mobile gum ho gya tha to mene sim band karwaya tha same no. Liya to network nhi aa rha hai costumer care kahta hai mere taraf se apka sim stat hai hum kuch nhi kar sakte hai
                Mera no. [protected]
                [protected]
                md saghir
                s/o md zubair ansari
                d.o.b 28/05/1990
                please get a 2 month all call detail
                I have recharge my app[le mobile [protected] on 16/12/2018.the money was
                transferred by my indusindbank .this my mobile be either be charged or
                money be it returned back to my bank immedialy .
                sushil kumar bhatt
                [protected]
                Sir i am dheeraj and we are facing a lot of problems in our locality near moodkonaje karnataka...no network of airtel call drops, data network got so slow...so pls react to this problem...pls install a tower here...if you need a space to install a tower we will manage provide you in this area...🙏
                Cash back not received 20 rs jio recharge 149
                Mobile no. [protected]
                Sir kyo nhi mil that hai condition apply kiye hai phir v Airtel 149 recharge hua tha
                Way too bad network services!!! I am unable to CALL OR EVEN SEND TEXT MESSAGES!!! All it shows is that Network unable or network not register and I am just tired of these glitches happening way too often and if action isn't taken seriously and fast I might serious change from airtel to any other company!!!Highly Dissapointed!!
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                  S
                  Stephen Joseph J
                  from Bengaluru, Karnataka
                  Dec 27, 2018
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                  Address: Kolar, Karnataka, 563119
                  Website: [email protected]

                  Sir I lost my sim the belong number is [protected]..but another number also blocked [protected] please activate the number please sir . I did not make any wrong call from my number [protected].. last 9 months happen I lost the belong number [protected] ...trust me and block the number [protected] please activate the number [protected] . Thankful sir
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                    G
                    Gowadra Gooli
                    from Chennai, Tamil Nadu
                    Dec 27, 2018
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                    Address: 562107
                    Website: [email protected]

                    Dear sir,
                    Pls change your plan like 10, 20, 30, 50&100 etc... Due to rural area peoples facing so many problem for recharge purpose. Why your network to jump to jio??? You mentioned 3g/4g given only 3g network &gb also jumping in your network. Why this type cheating to customer??? Tell me. And one more thing my area i mean562107 in bangalore monthly o4 time full day network shut down, why poor network maitanance?? That reason am also along with my 03 family members &so many friends jumping to jio network. Your saving your network pls change the your recharge plane & quality network & maintenance. Otherwise all people jumping to other network. If any clarification please call me, am laso talk with you:[protected].
                    Warm regards
                    Praveena mudigowadra
                    Prevention is better than cure???
                    Airtel customer support has been notified about the posted complaint.
                    Sir I invite many people and he install this application but don't show my mcent browser resister people
                    Please help me
                    Hi Team,

                    I'm receiving phone calls from mobile number([protected]). he is talking vulgar words. So please take some action on him.
                    Why can't I recharge my Airtel Mobile Number Online - my mobile no. [protected]

                    When I call up I can never get the Customer Service agent. The option of 9 or 3 i am pressing but it doesn't get through. Such apathetic customer support is not expected from a company like Airtel. I hope they resolve this issue ASAP.
                    [protected]
                    Old name : redaull haq
                    Registered mobile no : [protected]
                    Plz change my name and address
                    Name : Rakibuddin Ahmed
                    Vill. : Sanowatari
                    P.O. : Sanowa
                    P.S. : Sipajhar
                    Dust. : Darrang
                    Pin : 784145
                    I have upgraded my old airtel sim to new airtel 4G sim numbered as - [protected].. Its been more than 98hrs but yet i am not receiving any text messages or otp over my new sim.also tried with the customer care services, but none of them are in contact. Kindly help with this issue as have tried everything else
                    I recently met with an accident where i got slipped from stairs while taking over phone and that damaged my phone
                    I have submitted the claims with all details but after taking 5-6 days in the process they came up saying claim is rejected because of negligence from my side in handling the phone.

                    Pleassee help
                    I have made requests for broadband connection cancellation
                    of account number [protected] due to relocation and unavailability of airtel broadband services at new place. How you are generating subsequent bills post the request.
                    Take action for the mentioned and stop sending bills.
                    Reply awaited.
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                      M
                      mdali292
                      Dec 27, 2018
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                      Address: 841417

                      I am using airtel prepaid numbers my no is [protected], on[protected] and[protected], rs 99 (68.95+30.05) was deducted for international roaming rental even though roaming was turned off on my phone. This was done without my permission and reduced my balance to zero, causing considerable inconvenience.

                      Please refund the money and i request in the strongest terms to not do this again. I request you to tell me how to prevent this from happening. This is unacceptable.
                      Airtel customer support has been notified about the posted complaint.
                      Jan 15, 2019
                      Updated by mdali292
                      Dear All,

                      My complain has resolved and amount credited in my account.

                      Thanks Consumer Complaints and Airtel Team
                      I have received Rs.36000 from [protected]@paytm to my [protected]@ikwik upi handle but the transection reversed. So the amount debited from my linked Sbi bank account of [protected]@ikwik but not credited to the sender airtel payment bank acount till now . Pls help.
                      Upi reference no is[protected]

                      international roaming activation deducted without my permission - Comment #3307898 - Image #0
                      U r 4g plan is bakwas plz chaq this u tower and get than customer satisfaction u network is poor on call disconnect and net speed is E u r not working porpaly customer
                      Sir, My airtel no [protected] and payment of Rs 357 & Rs. 509 has been deducted through my net banking (SBI) but recharge could not succesfully. ondated 17 Dec 2018 .
                      They are charging us 800 per month for 40 mbps broadband speed. We have complained again and again for the issue. They do some trick and show us high speed. And once they leave again speed drops. Right now its just 0.07 mbps and they charge for 40 mbps. Broadband is must for us as we are in IT and have regular meetings.
                      Unable to call or even receive any call .. No use of having phone with me as both outgoing n incoming calls do not connect often.. It's very irritating .. Think to port to some other network
                      I have two Airtel SIM cards, I have recharged three hundred in both postpaid and I had to print it out. If the stop stop was called for him tomorrow then it is our job to come again and again
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                        V
                        Vasundhara Sodha
                        from Pachora, Maharashtra
                        Dec 27, 2018
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                        Address: Pune, Maharashtra, 411045

                        I have requested to port my num from airtel rajasthan to airtel maharashtra. First time i went to airtel store was on 29/11/2018. I kept on calling customer care, they said it was in process. After 15 days code expieed and nunber was not ported. Again went to airtel store, yhey had no idea about the request failure and again submitted the documents and eequest was again processed. Today its been a month and customer care says that the code expires in 15 daya whereas i have aready procesed the sec complain with new code.. Bill has also been generated on thia number which is not working since i hav put a porring request
                        Airtel customer support has been notified about the posted complaint.
                        Our mobile no [protected] connection of Airtel but company has been servicing Stop without reason balance in my mobile
                        As per contract our balance is unlimited time why should company Stop as per try can't stop of service
                        [protected]
                        Hi Team,

                        On 12/12/2018 my mobile balance which is nearly Rs30 got deducted when i contact customer care they where telling mobile setting problem which is not acceptable
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                          T
                          Theraghu007
                          from Delhi, Delhi
                          Dec 27, 2018
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                          Address: Gurgaon, Haryana, 122001

                          Actually my father's phone was lost so me and my father went to airtel store which is in sector 14 gurgaon haryana. Then a madam attend our complain. My father need a new sim so he gave her the document he needed. And then she activated the sim and she said it will be activated in with in 4hrs and we left the store. And after one week of giving the sim that sim was not active yet now and now i we went to store she is saying that sim was worng your have to come again then we activate the sim. What the # is this. If she dont know the process why you aitel guys gave her a job. If she dont have sim she have to simply say no.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            shdev
                            from Nagpur, Maharashtra
                            Dec 27, 2018
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                            Address: North Goa, Goa, 403521

                            Airtel is started to charge rs 23 on monthly basis, i am totally against of this deduction because my airtel sim use is lessthan 10 rs per month, also airtel don't have 4g range in my area. Airtel company customer executive use to say they have good network overall goa but in practically i don't receive 4g or 3g range in my home or at working place. Overall i am totally against of charging rs 23 per month

                            Please look into the issue
                            Airtel customer support has been notified about the posted complaint.
                            Deducted my balance of Rs 23 without my consent and not refunding it. I have mailed them but they are juggling in words. This is shameful act of Airtel, feeling helpless and looted.

                            monthly deduction of rs 23 from my balance without my permission - Comment #3307848 - Image #0
                            We have paid for Airtel broadband on 5th December, but till today {[protected]}
                            we have not received any call or executive from airtel

                            Inspite of several messages there is no reply from AIRTEL

                            monthly deduction of rs 23 from my balance without my permission - Comment #3308205 - Image #0
                            monthly deduction of rs 23 from my balance without my permission - Comment #3308205 - Image #1
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                              ipccnaren
                              from Veraval, Gujarat
                              Dec 27, 2018
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                              Address: 362265
                              Website: www.airtel.in

                              Respected sir,
                              I beg to state that my airtel cell no. Is [protected] (Gujarat circle) for life time validity. On 27.12.2018 airtel company deduct rs.23 for increase validity of my sim card upto 22 jan.2019. So, my humble request to you kindly take necessary action regarding this. If you want to contact with me via phone, my phone no. Is [protected].
                              Thanking you,
                              Yours faithfully,
                              Naren barat.
                              Airtel customer support has been notified about the posted complaint.
                              I meant to activate plan on my number, but accidentally entered one incorrect digit. I want it that transaction to be reversed and done on my account instead.

                              deduction of amount of rs. 23 illegally - Comment #3308065 - Image #0
                              RefMobile number [protected] is recharged successfully for Rs. 448.00.TID: UH[protected] Oper Ref :[protected] )
                              My mobile number has been ported from jio to airtel but the airtel sim is showing no service and my earlier number already stopped working. please resolve the issue as soon as possible
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                                M
                                Mahendra Chauhan
                                from Nagpur, Maharashtra
                                Dec 27, 2018
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                                Address: 390019
                                Website: consumer forum

                                Sub :- recharge of rs 98/- dated 24/12/2018 t id no[protected]

                                Sir,

                                With reference to the above sited subject regarding recharge of m no [protected] recharge rs 98/- net banking icici bank dated 24/12/2018 sms received from your end but activation report or sms received from your end transaction ref no id no[protected], please active as early as possible, await for your reply,
                                To day i have contact to your airtel branch office for recharge activation but till not process, pl to do the needful action
                                Recharge of rs 98/- dated 24/12/2018 t id no[protected]
                                More email sent to your oddle officer but intrested to reply and solution
                                — another was payment make rs 95/- as per customer officer said it will be transfer to your bank account til to date not transfer
                                — sbi s ac t id no -29 oct201829 oct 2018to transfer-inb bhartiairtel ltd[protected]igaeqvwdd4transfer to 495.00 846.83

                                Yours sincerely

                                Mahendra chauhan,

                                M [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  mumtazkdx
                                  Dec 27, 2018
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                                  Address: 185131

                                  Sir i am from hayatpura tehsil manjakote district rajouri j&k.
                                  My name is mumtaz khan.
                                  Here is a big issue regarding network of airtel. Here the browsing of internet is not working for last 10 days.
                                  The whole area of hayatpura is affected but the company is very careless.
                                  I contact with customer cares many times but they are unable to restore internet in our area.
                                  About 10000 people are suffering from internet proplem. But the company is excusing only not solving our problem.
                                  So it is my request, please take necessary action
                                  Airtel customer support has been notified about the posted complaint.
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                                    Mukesh laad
                                    from Dhamtari, Chhattisgarh
                                    Dec 27, 2018
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                                    Address: Indore, Madhya Pradesh

                                    Sir, my name is mukesh laad since last two years i was using airtell servicess for my mobile no is [protected] due to poor servicess i ported out to jio 2 month back in oct 18 but airtel issued bill for the month of nov 18 for which i never used any servicess of airtel for my aboveno[protected] which was already ported out to jio
                                    Mukesh laad
                                    [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      Rama Mohan Chandaka
                                      from Gudivada, Andhra Pradesh
                                      Dec 27, 2018
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                                      Address: 535005

                                      My id [protected] applied multi connection and installed on 25.12.2018 with payment of rs.1050 on 26.12.2018 contacted technical support but no use till date the connection was not activated my registered mobile no.[protected]. The distributor talked with me valkar language. I have all voice records kindly rectify he problem at an early date. The base pack not updated
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Sir
                                      My lost sim card i need same mob no. on new sim card.
                                      MY LOSTED SIM NO.[protected]
                                      MD NEHAL RUSTAM
                                      AT +PO MARKAMA VIA ALIGANJ DIST JAMUI BIHAR
                                      NEW SIM TAKEN FROM SBI PASSBOOK ACCOUNT NO. [protected]
                                      DATE OF BIRTH 10/11/1996
                                      MY FATHER NAME ABDUL KALAM AZAD
                                      Two airtel recharge card
                                      Berry Kelvin's reply, Dec 23, 2018
                                      I buy two 500# airtel recharge card which fell into water and I lost two to three pin inside it.
                                      So how may you help me out
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