Airtel Complaints & Reviews

In every bill airtel charges rs 5 extra for international sms to[protected] which they say is because of imessages. I disabled the feature but still airtel is charging me.
This is fraud i can't follow up with apple and airtel every time. You are supposed to do that not customer. Why should i disable the feature which i want to use. Airtel is such a fraud and cheat. I am changing my network.

I am new customer of air tel dish residing in khanna pb with c. Id [protected]-001 my reg. Mobile no. Is[protected]. I have purchased this setup box with so called dhamaka pack for one year.
From the day one i am not able to add on any of the channels as message to 54325 is not been able to deliver from my reg. Mobile neither it reflects my balance in my acc.in my dish. I have spoken to c. Care min
Ten times and sent 5to6 email from which i do have complaint numbers.
But till date issue has not been resolved. I am now tired of contacting these persons.
Kindly direct them to do the needful or pls. Take away this box so that i can go for some other option.
Thanks.
Bhuvanesh
F/o shivansh tewari

Sir i had complained before on the subject of detection of money in my account with any reason and they said airtel person said they would compensation by crediting money to my account. But it is not done still now and when i am trying to call them based on the issue for atleast 5 month they are not responding to the issue. Second is that sir i had installed dish equipment by paying original bill amount but they dint give me the bill. When i called them to this issue they said they will resolve but not at done it is all ready 2 month.in there present active pamphlet they give channel and when recharged to that channel money is detected and channel is not available.

I did not opt for any international roaming plan, airtel people activated international roaming on my number without my permission and now they’re charging me 99000 rs for the same. My credit limit is 4200 and even then they did not bar my services and charging a bomb now. Within a span of few minutes i got all the messages of bill on 14th december.

At 3:30pm i got message -

Dear customer, we have activated data barring in international roaming on your airtel mobile 990xxxxxx1.

At 4:00pm i got two messages at once

Usage alert: as per the last update, approx. International roaming usage on your airtel mobile 990xxxxxx1 is rs 79730. Usage breakup: voice-rs. 0, data-rs. 79730. To stop the services, sms no to [protected]

Usage alert: as per the last update, approx. International roaming usage on your airtel mobile 99xxxxxxx1 is rs 84940. Usage breakup: voice-rs. 0, data-rs. 84940. To stop the services, sms no to [protected]

With tax they have charges me of 1 lac bill (99, 079.50)

I’m unable to call 59059 for activating the airtel sim card. My alternate phone number is [protected]. Can someone resolve this?
It’s been more than 7 days since the port request and the number hasn’t been successfully ported yet. Every now and then i get the airtel network but i’m unable to call the activation number. It doesn’t connect.
Can someone from airtel please solve this soon as it’s a very sub par customer service experience.
Maybe i should have just switched to jio.

My airtel prepaid mobile no. Is [protected]. Airtel discontinued my services due to not recharge minimum balance.in my account balance of rs. 7.50 then also they have been disconnect my service. When i am asking to customer care they told me they did not receive any such orders if the balance in mobile can not disconnect the service, minimum balance recharge will have to die.

A recharge of 199 was mistakenly done on 22 dec 2018 Trans. Id[protected]. It was not benefitted in my account as per the customer care the reason as per customer care was the previous unlimited recharge of 199 done on 16 dec 2018 at 7:57 am trans. Id[protected] was still active. I need my money back asap. That recharge didn't made any validity increase. Customer care was not having any facility to deal with my complaint. Kindly make a proper channel to auto reimburse money in such matter and stop harassing consumers by the doing such things you guys are are taking unfair advantage of computer illiteracy in india.

My phone doesn't shows any signal and I cannot call to 121 also I am facing this issue more than 4 hrs it is not registering to the network it says error I can't call message and no internet please fix this issue
What can I do now please tell me to fix this
After my system update only it seems like this before that there is no problem

Any way please fix this issue

Lots of people are also suffering from this

It is one of the leading network provider but it is not talking care to their subscribers

I am having one Lenova mobile handset with airtel sim. I am experiencing difficulties in sending SMS. It is happening frequently and I couldnot send important messages. Every time I get ' message not sent and retry'. My Airtel No is [protected]. How to correct the SMS settings in my phone.

Name: A.Vivekanandam

Mobile No; [protected]

Hi team

My name is Billy
I have done wrong recharge on my mobile number [protected]
Instead of recharge of talkime of 245 I did I have done roaming of 296rupees by using my Airtel app but payment made by paytm order id is[protected].
Rs.296.0 recharge successful on [protected]; TransID[protected] Free Music on Airtel, http://wynk.in/mu/web FREE 50% Night Internet Cashback Daily. To activate, click http://airtel.in/night. Please kindly help me to get the one I wanted if 245.

Hi Team..,

Let me tell you very clearly about the issue.

I have been using the Airtel number(I dont want to disclose) since nov 2017. My number's outgoing facility has been blocked due to the non payment of dues since it is a postpaid. I am not able to use the internet and I could'nt make outbound call to anyone since last night(27.12.2018 @ 7.30 PM)

I made the payment last night itself but still i am facing the same issue.

The thing is that, Today at 8.10 PM I made a call to Airtel Customer Support team, I got an Information that Outgoing was blocked not due to the non payment but I have made a commercial call to someone so that person made a complaint (DND Voilation). I could not Understand what does it mean. Customer service person told me to visit this website to get my queries resolved. I am a HR Person, I might have called them wrongly but for that reason they have blocked number, It is not at all tolerable...

Kindly please help me in this issue. If you want my further information, I am ready to furnish that too. but please try to resume the services as soon as possible.

I had visited airtel naupada thane gallery for change of sim from 2g to 4g. At that time they asked for identification documents. When i showed my identity card, they said that my name was spelt wrongly so i have to give all my documents and photo again. So i submitted my government id card, adhar card and photo, self attested documents, for correction of name mismatch. At that time roshni took the documents and told me that my number will be activated in 7 days.
I requested them to make it quicker, so the store incharge told me to avail services of some other service provided and port the number instead of relying on airtel. This was a rude shock to me.
Since the number was not activated till 7th i spoke to sachin who told me that he will do it in 2-3 days.
On 7th night the card was activated but they told me that verification was pending so card will not get activated till then.
I waited till 10th and then visited the shop. They told me that the documents were dispatched to backend team on 7th, but till 28th december they have not received the same.
I wrote to the nodal and the appellate team but they kept on insisting that they have my documents and i need to submit a second set.
If they already have my documents why cant they activate my card?
And if they need a second set, i told them that i am ready to provide, provided they show me that the documents i submitted on 1st are still with them, and not misplaced.
The airtel team right from the store to the appellate authority and the nodal team refuse to accept that they have misplaced my data or misuesd it.
I asked them to send me the cctv footage of the store which they have denied.
I was shocked when their appellate team told me that if someone else goes with my documents, they may issue the card to them.
That means there is no security of data and anyone can just walk in to the shop and take our personal data from them and misuse them, and airtel will not take any responsibility but will only ask us to re-submit the data.
This is really shocking. I wish these people are taught how to provide proper service and to protect the personal data of people.

Respected airtel,
This is to inform you that my airtel number[protected], is lost a month before.
Therefore, i request you to kindly block my number as soon as possible so that i dont face any problem. Moreover im already using another airtel sim card so i dont need another number.
So its my humble request you to kindly block the mentioned number.
The details of my sim card are as under:-
Name sim card holder-ratan kumar
Sim card number[protected]
City-chittaranajan
State-west bengal
Pin-713331

I emailed to [protected]@airtel.in about rs 23 deduction from my main account balance and also asked company to send me govt. Official notification for same rule or airtel company document.

But i got a reply that my email is not linked with mu number.
Immediately i opened 'my airtel' account, but was shocked because it was showing no account exist with this number (I had an account already, which company deleted probably). But after 2 or 5 minutes, i recreated my account and updates email id.

But, after few hours, airtel mobile network in my mobile disappeared.
I think this is a trick of airtel to not give reply.

-kunal patidar
Airtel mobile no. [protected]

Dear sir/mam,
Last 3 month network coverage problem location for (1st sector, 1st street, kk Nagar, Chennai). i am contact for customer care complaint registered for 4 days not response.I had rechage the unlimited pack in regular customer but i unable to use network issue wast my money worst network.Will you pls solve the problem.If not response means i consult the customer complaint court.

Dear sir/mam
I am a prepaid customer of airtel company sim card.
I have a complaint regarding net consumption on my sim card having no. [protected].
That is. I off my network on 12:00 am dated today (28/12/2018). After that i not on my network data till now (12:04pm). And when i calls to airtel customer care they say i used 352.17mb on 12am (Some customer agent say 12:03am and some say 12:00:03am ; when i call 3-4 times to customer support).
And i want to say that i even not on my mobile network data.
Now i want to know why this consumed data show through your company, customer agent say we have only this information. Further according to customer agent say supposed i off my network data on 12:00:03am then how 352mb consumed in just 3 seconds even i use a 3g mobile network where maximum network speed on mobile up to 1mbps, generally it is 300-400kbps in my area ratanada, jodhpur rajasthan. One thing i want to say that i always off auto updates in play store that is suggest by every customer agent and senior supervisor, also i always restrict my mobile background data.

Please give me complete details about my network data consumption.

Thanks..!

Rajesh

I am using prepaid telephone number [protected] you have deducted Rs.23.00 from the main balance with out proper communication, intimation and consent from the user. I request you to give credit to my account immediately. I think the complaint can be understood and not too short as system showing it. you are minting money out of illegal deductions

Dear sir,
This email i am attaching for the references that airtel doing cheating jobs while giving oral communication we apologize for the cause and we will sort out issues. But atlast they don't even inform anything and mark as deactivated stage or barring situation. This is seem to be worst behaviourism by technical support and customer service. While need to outstanding balance they try to contact us through mail and voice call like creating nuisance and disturbance to the users. I have been using this number for many years. Since i have been satisfied only using this number. Otherwise i have would moved to some other subscribers. Many time they apologize for the cause for porting out for some subscribers. With there understanding only i have been quite. Request to take immediate action on this or provide alternative assistance on this issue to airtel client

Airtel says 3gb data is free for international roaming in the below link.
https://www.airtel.in/ir-packs

When i chose maldives and entered my number, it says zero rental.

But when i used internet of around 15 mb (1437 kb), it is charging me rs.14370, which is unacceptable.

I am ready to make a case in court even, can anyone help with this?

For recharge rs.100 cashback offer, but after recharge no cash returned back, i've recharge my [protected] mobile with 989rs. On 28/12/2018 for the bill issued at dec 5th. No money returned or reduced from my payment, kindly check and revert money back to my account. I also contacted the customer care but they also do nothing about this problem. And they say that i'm not able to help with in this problem try to contact our direct customer portal. So take this problem seriously and get that cashback money back to me.