Airtel Complaints & Reviews

Team,

I really do not understand what do i need to do to get my services rectified. I have been raising requests after requests complaining about your pathetic network and bad customer service quality.

I have been a customer of yours for years together now yet my experience with airtel is getting worsened day by day. Previously a service request was raised yet there was no update that i received from airtel technical team regarding the issue raised and all that i see is that the service request was closed without even a consent from my end.

I work in the night and hence i ask specifically to be contacted at a preferred time yet i get calls during the course of the day which i miss which is quite obvious because i would be sleeping and hence i go ahead and ask to be contacted at a particular time.

I have been having issues with your pathetic services. I am having issues as i am not able to go ahead and use the internet services provided by you. Anytime any place the network is so damn pathetic that i just hate using your services. The internet just cries to even get connected.

Continuing the issue regarding bad services did u even check the call quality, i am having a very bad experience in terms of the voice calling, half the time the network is so bad that i’m experiencing call drops, voice cracking and unable to even connect when a call is made within my network or outside my network.

The issue is at both my billing address and my home address or rather if i have to be very clear your network is bad at all places.

I don’t think you have ever checked the quality of your network or even if you have checked airtel is no longer bothered about serving the customer rather airtel is more bothered about surviving the competition from other network providers.

Last but not the least try fixing ur airtel app. Attached is the screenshot of the error when i try to submit a service request.

I really don’t understand what the hell is your open network coz everything updated there is #. This is again my personal opinion.

Airtel activating these services 1) bharti potrait & 2) games world pocket services. I dont even activate the service and still airtel charged rs 40. I just want to say refund or return my money rs 40 on these no 90025143.. Otherwise i will change to jio. Please return my money back asap... I loose trust into these company return my money ro gain trust back.

Dear sir i am a resident of dewas... I have a airtel lapu sim since last 7-10 years.. But i am not able to make recharge at first when i forgoted my mpin bt when i remembered and try to recharge it was showing that "access has been cancelled due to too many incorrect password attempts. Please contact airtel. Transaction id[protected]."
Plzz help me to reset it..

It is inform that the sim card with airtel mobile no [protected] was purchased by me i. E., bhamidipati srinivasa rao long back and registered with my aadhar number few months back. And an amount of more than rs.600/- was available on the number. Since few days there is no signals on my mobile and getting "mobile net work not available". Please examine and resolve the problem. Please contact me on alternative postpaid mobile number [protected] or on e-mail [protected]@gmail.com

I am mrinalendu kirthanyia from kolkata facing problems from two days. I tried to recharge my airtel dish tv through bhim app but till now my dish has been recharged or not my rest amount returned to my axis bank account where my recharge amount is 285/- two times the bhim app shows failure but every time money has been deducted. Till now neither my airtel dish has been recharged nor money has been returned to my axis bank account. My airtel dish tv no-[protected]-001.

Dear Sir/madem
My Name is Lukka Sreekanth My Mobile Number [protected] iam Using Aitel Net work 1 year present airtel network signal very very bad my home is Vijayawada AP Penamaluru 521139 inner Location Or Outer Location Not connected Phone Calls Not Date Iam Losting Every day losting my data very very bad net work In airtel net work

I am using airtel service provider, i changed my sim from 3g to 4g yesterday only and inserted sim to redmi note 6 pro.
After inserting my sim, i am unable to read or get any single sms,
This is my primary number which linked with bank and other portals.
Facing too much problem while getting and reading otp.
Please request you to resolve my problem.

I have done airtel international pack of rs 1199. I am not able to do any phone calls. All incoming and outgoing services are blocked. I called customer care 5 times in 2 days. They said it will be activated within 2 hours. We have some technical issues. One person said just switch off and switch on it will be activated within half an hour. At 3rd day i once again called, person said that you have done wrong recharge, it is not working in nepal. I have seen this pack on airtel official site, in international packs i selected country nepal and then i go ahead and pay through phonepe. Now they said that you have done payment through third party so we can't do anything. I am not able to call anyone, all services are blocked. They don't care about customer. They just want there money anyhow. Please give me refund.

Main balance has deducted from account instead of packs specification that "after 1.4gb u can render 64kbps speed" here it is not mentioned that after data pack u'll charge or no u had sent msg regarding this deduction prior deduction or after data pack exhaustion. Customer care said that they will not send msg for u single only.. And she also said it's ur concern to know about plan.. Is't u responsible to tell me what actually plan is by msg or call...
2 nd thing yesterday i spoke with another customer care she told me to go with 2g to avoid balance deduction so i used all this data in 2g.. She dint told me to avoid 2g too.. Also she told me "ur post data internet service is described by her". I need my refund and want to port. Please help

Hello sir,
In this competitive scenario, we the users of airtel network lacking behind the other network users in our location. It's a centre location where more than ten thousand mobile and data users a exits. We prefer airtel network but not getting at the comfortable level.
I am having a land with 3000 sq ft at prime location of village badatika, near loisingha, dist: balangir, odisha. So i offer my land for the above said purpose so that we the user get obligued.

Regards
Raghunath padhan
Mob: [protected]
[protected]

I have bought new airtel 4g prepaid sim, and recharged with 229, but i cant even open atleast google home page, this is very shame to airtel.
Hundereds of times i tried to contact customer care about this problem but cant even connected to any of this stupid numbers 121, 1250, 198, [protected].

When ever we call to above numbers ivrs voice saying that" india no.1 largest fastest networking"but this all #,

No.1 is jio,
Shame ful to airtel,
I dont leave this, i will take it higher levels about my problem

My airtel (Waste network in the world) numnber is [protected]

Dear sir,

My name is deep narayan mishra, my airtel number is [protected], i am using this number since 2007. I was initially vodafone customer and ported to airtel. As i have come abroad for short term, i couldn't use my number actively for 3 months. I tried inserting the sim recently and found that it is not working. Can you please reactivate it.

Thank you.

Regards,
Deep narayan mishra

Just got 4g sim but still getting e for internet. I have unlimited package 399 rs 84 days and 1.5 gb per day... Called to customer care they given some instruction s followed same but still getting e for internet not getting 4g.. Again called to customer care still they giving same instructions... I am getting below 1kb speed then what is the use of 1.5 fb per day.. What the airtel people thinking about indians...

I live in pratap nagar, jaipur. Here the 4g speech of airtel is quite slow and disappointing. Few months ago the speed used to be ok but now i get an average of 10kbps, and i noticed on some websites claiming the average net speed in india to be 5mbps. It is only in the morning time near about 4am when the net speed touches 4mbps otherwise the whole day i get irritated with the net speed, so i came here to complaint. I get only 3 signal bars out of 5. It's quite disappointing to get 2g speeds when i have paid the price for 4g.
There is a need to look after this matter urgently because this issue is nearly at everywhere!
Hoping for a prompt response.

My airtel mobile number suddenly stopped working, this was in continuous use. Even 5 minutes before it stopped working i had received sms. Please check and let me know what needs to be done.
The number stopped working on 19th of december 2018 evening at around 6-7 pm.
I was placing order in zomato, i got the first verification sms, but minutes after that when i tried to resend the verification code it was not getting delivered, this within a minute it stopped working. Please help in getting this resolved.
Thanks

I've ported my no. [protected] from jio to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service. But i can able to call 121 & they not help me.
My alternet no is-[protected]
And my verification pin is - 95850

Dear official,

I have an airtel no:[protected].in that said mobile no a/c balance was rs.66.84/-. But an amount of rs.23 was debited from my account. When i called airtel customer care today just now, the had informed to maintain validity of the sim they had debited such amount without having clear guideline from trai.

My concent is that whether a telecom company can debit any amount without confirmation of customer by giving mere sms alert that they will debit rs.23/- for non recharging of validity extension recharge amount?

As per trai guideline no where it has been framed for such activity by a reputed telecom company.

I could recharge as per my choice within 90 days after incoming call facility becomes stop.

Requesting through your forum to reverse that debited amount by that said telecom company.

Thanking you,

Yours truly,

Suman dutta

Hello,

I have a airtel broadband connection and recently shifted to another house in oct 2018. For the new house also - i continued with airtel since it was within same apartment community and they had feasibility. For the connection at new house, i was given a new number and i was told that this is normal.

I have 6 months advanced billing cycle and previous billing cycle was june 2018. So next cycle should be in december 2018. But i got the bill in oct 2018 which is around 2 month in advance. When i asked this with customer care, i was told this was due to new number provided for shifted house. They also asked me to pay around rs. 4079 and was assured that airtel will adjust the rest of the money[protected]=1939) automatically. Call reference number is[protected]. So i paid rs. 4079 on 30 oct 2018.

Now comes the twist, airtel can't (Or won't - do not know) resolve this issue for 2 months - till now (22 dec 2018) and still sending me reminder to pay the rest of the money as well. And the latest mail from them, is they will disconnect the broadband if i don't pay within 24 hours. This is not making any sense as irrespective of my follow-up with their customer care (, nodal officer and whomever i could find from internet to send the follow-up mails), no progress and permanent resolution for this issue; and this is not the customer care and support we would think to get.

If anybody aware of any other support mail ids to escalate this issue further, please share.

Regards,
Sivakumar

Dear team

We are facing too much network issue in bial bangalore, have to try multiple times for a single call, background noise, call drop is there and 4g data is not working
Since its from last 6 months, for this we made a complaint in airtel customer care more than 5 times, still issue persisting.

Always we are hearing readymade answers like ibs is upgrading for future network, but i don't have faith in the company.

Company is looting customer money please look into the issue.

Dear team
I have ex employee of bharti axa general insurance co ltd. I have given my personal mobile no to bharti axa. August 29th i resigned a company. I have given letter to mysore airtel office kalidasa road branch with company letter head to port corporate to individual name. But till it is not ported. Now my mobile no is not working. Please do the needful