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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 62

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G
gpahuja
from Palwal, Haryana
Aug 10, 2022
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Sim not working /Dubai/No network

Address:Palwal

This is to bring in your notice that I have recently moved out of country and am facing issue with my airtel prepaid sim .At the time of network selection it shows your sim not supported this network.

Pls note, I recently moved from post paid to prepaid.
This has resulted into no network therefore, I am unable to receive any call or msgs.

Can you please check and help me with this issue URGENTLY.
br...
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K
kotipebbili
from hyderabad, Andhra Pradesh
Aug 10, 2022
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Outstanding Bill

Address:M.A.K PROJECTS PVT LTD, park citi plaza, 4th floor, road no.1,banjara hills

Dear Sir / Ma’am,

We received a wrong billing for international roaming raised in the Month of December 2021 and the same is being informed to Airtel team through mail dated 13 December 2021 and we were reminding through mails repeatedly, still the issue is not yet resolved.

We didn't find proper responsible person from the Airtel Team, they were making us to talk to multiple persons on this issue. We don't...
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R
Rajeshm1508
Aug 10, 2022
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Call drop network connectivity

Past from 2 months complaining for network problem like call drop and internet connection but no response...
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I
Impankaj93
from katihar, Bihar
Aug 10, 2022
Aug 27, 2022
This thread was updated on Aug 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about its slow Internet speed .

Address:Semapur, katihar,Bihar 854115

I and my family are using airtel.
We are facing slow network bandwidth since years and now it's very slow even I can't send messages to anyone through whatsapp or other applications.

So I wrote a complaint request to Airtel, but I shocked after so many follow-ups I didn't get a single reply from airtel.

It seems they doesn't want to give any resolution then why everything when you call to them and try...
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A
abhilash narayan
Aug 10, 2022
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International sim activation

Address:dubai

Hello, my name is abhilash i am staying in uae, i want help with activating my sim.my no is [protected].can you please help activate the account and adive me with process and the amount required to activate it.pls note i have a already renewed for 1 year.my email address is [protected]@gmail.com...
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C
Claiton
Aug 9, 2022
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Broadband network Issue

Address:Manal street, Tuticorin - 628001

I started using Airtel broadband a few months ago, and I've been using it without any problems lately. However, I have been experiencing no internet for the past five days and have filed a complaint, which has not yet been rectified. Poor service that is also not provided in a professional manner. Keeping the Airtel-related service going is annoying....
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M
mitesh bhalodiya
Aug 9, 2022
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Recharge amounts deducted recharge not received

I did recharge of amount 719 for mobile no [protected] from airtel app at 0840 hrs, Showing payment successful but didn’t received recharge. I tried to call no 1 help went to offline airtel shop they say we cant help u did recharge. Totally loting customer as we cant do aginst them....
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R
Rashi4495
Aug 9, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
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I have cancelled the connection on 9th may 2022 but still receiving bills and calls continuously from airtel to pay the bills

I have already cancelled my connection on 9th May 2022 and have a confirmation from airtel, they claim that i have been retained but i have never received any call from airtel for retention and have never had this discussion with them. Also i am continuously being charged for a service which i am not even using and they call me everyday 4-5 times to pay the bill and email me. Please stop harassing your customers like this....
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S
Saurabh jaisw
from Ballia, Uttar Pradesh
Aug 9, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
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Online work from home job fraud

Address:Delhi

Sir maine online work from home job ke liye apply kiya tha jisme mujhe ek call aaya tha to unhone mujhse mera email id liya aur mujhe welcome note ke sath mujhe ek id diya aur excel sheet me work diya jo ki maine 3 din me complete kar diya aur ab jab main paisa mang rha hu to wo log mujhse bol rhe h ki apko pahle hamare company ka employee banne ke liye ek agreement krna honga jiske liye wo mujhse 1999 rupay mang rhe h jo mere pass nahi hai...
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S
Sajil Sidhan
Aug 9, 2022
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Wrong Recharge made in prepaid mobile

I recharged an incorrect Airtel prepaid number instead of mine. I haven't gotten any help from Airtel customer service.

Wrong Number [protected]
Gpay Transaction ID :[protected]
Recharge Amount : 999
Correct Number: [protected]
Recharge Date : 08/08/2022...
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H
herearunsharma
from Pune, Maharashtra
Aug 8, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel sim not working after port-in

Address:Pimpri-Chinchwad, old mumbai pune highway, near croma and reliance store.

Myself Arun Sharma, I wish to port my Vodafone (VI) sim to airtel as there service/network was good in my area as compare to vodafone.

So on 18th July 2022 I visited to my nearest Airtel store and they explain me how they will do it and how much time it will take, and so I said Okay proceed.

On 20th July 2022 I recieved a sms from airtel : We care for you! Your number [private] is scheduled for port-in to Airtel-Maharashtra...
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S
sathishkumar84
from Navi Mumbai, Maharashtra
Aug 8, 2022
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Airtel Business Broadband connection

Address:Navi Mumbai

Hello,
I purchased Airtel Business Broadband Plan Rs.1, 499/- on 11th June 22 and my Airtel Landline No [protected]. The sales team offered me a 6 monthly plan instead of Quarterly. Even after following up repeatedly since 16th June 2022, my plan is not changed and there are additional charges for not paying the bill and internet is disconnected.
I also need a refund or adjustment towards the bill for resolving the issue...
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S
skbind
from Bengaluru, Karnataka
Aug 8, 2022
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Recharge to wrong number- 9721515742

Hi,
I did recharge to wrong mobile number. Airtel reversal service 51619 is blocked. I would need help in reverse the transaction & rechange to correct mobile number.

Wrong Mobile no : [protected]
Transaction: OCMRWM[protected]
Correct Mobile no: [protected]
Amount- 459...
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S
Sivabaalan S
Aug 8, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
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Airtel not providing ott apps

I have taken new airtel black connection with dth and fibernet i have rewards like ott apps in this plan but airtel is not providing ott apps for me if i raise a complaint on airtel app they willl automatically close the complaint at the end of the day i feel i was betrayed by airtel before joining they said you will get this ott apps after joining airtel no one even respond properly in airtel black they will be telling we have priority customer...
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7
742273
from Bengaluru, Karnataka
Aug 7, 2022
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Subscribed OTT channels disabled

I have subscribed to Airtel Xtreme premium services implicitly it gives access to Sony LIV OTT subscription but i am unable to access Sony sports channel. I have raised this concern with Airtel Xtreme on 14th July and following up with customer support on daily basis but there is no resolution yet from Airtel extreme. Everytime I get to hear below statements from customer support.

We deeply apologize for the trouble it has...
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D
deekshad
Aug 7, 2022
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To remove the pole

To remove the pole infront of the site it is getting obstructed for construction please do remove it....
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M
MeriMom
Aug 7, 2022
Aug 7, 2022
This thread was updated on Aug 7, 2022
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Extremely slow Internet

Address:D 54 Bhoomihin camp Govindpuri New Delhi 110019

I have been trying to resolve a complain regarding extremely slow internet speed but my issue has not been resolved yet.

This is not a first time and I am not even in the rural area where Airtel can't reach. I have surrounded with many cellphone towers but I guess Airtel is not bothering to their prepaid customers.

I am totally dissatisfied as to use the internet I have to walk out to other place which is not...
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Address:Airtel STore, 100feet road Indiranagar, Bangalore

False and misleading information provided for taking services for Airtel Black Rs. 699/- package

1. Was not informed that it is copper cable. but it is a fibre cable.
when one says fibre cable, by default is means optical fibre cable. Once I dig a little deeper with him, that time he informs about it.

2. He has informed that we can choose Rs. 350 worth channels excluding the free channels. When called...
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V
Vipin Dalal
Aug 7, 2022
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FaceTime not activating

I’m using iPhone13 for last one year but my FaceTime and iMessage services are not activating with my phone number for last 2-3 months yet it’s working fine with my Apple ID and my jio number.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.
I’ve tried calling customer service but they are not able to resolve...
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A
Andrews17
Aug 7, 2022
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Airtel DTH scam customer support

Website:Airteldth

I have recharged for a certain plan provided by an customer executive.
After successful recharge the channel that customer support executive told me was not available. I contacted them many times, but they are avoiding me and doing some unnecessary add ons with the money that i have recharged.

Kindly solve the issue and take actions....
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